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PRESENTED 
BY 
CHUCK 
AFRICA 
LEATHER 
WORK 
FORCE* 
BRANDING 
RESEARCH 
09 
DECEMBER 
2013 
Consumer 
Research 
and 
Survey 
on 
Brand 
Licensing 
for 
Leather 
Bags
Business 
Background 
LWF 
Company 
and 
ObjecRves 
Target 
Market 
The 
Business 
of 
Licensing 
Research 
Design 
and 
Methodology 
Key 
Findings 
Conclusions 
/ 
RecommendaRon 
Next 
Steps 
Appendices 
1 
2 
3 
4 
5 
6 
Ÿ 
Ÿ 
Ÿ 
OUTLINE
THE 
COMPANY 
• Upstate 
NY 
luggage 
and 
leather 
bag 
company 
• Modest 
success 
with 
their 
own 
LWF 
brand 
• 2014: 
Launching 
a 
new 
collecRon 
of 
professional 
leather 
bags 
• Wants 
to 
license 
in 
a 
new 
brand 
for 
young 
male 
and 
female 
professionals 
LWF’s 
TARGET 
MARKET 
• Males 
and 
Females, 
22-­‐30 
• JumpstarRng 
their 
professional 
careers 
• College 
graduates 
or 
graduate 
students 
• Career-­‐oriented, 
price 
sensiRve 
• Sub-­‐segment: 
InternaRonal 
students 
Working 
Women 
InternaRonal 
BACKGROUND: 
COMPANY 
Working 
Men
T 
HE 
BUSINESS 
OF 
LICENSING 
BACKGROUND: 
LICENSING 
Brand 
or 
Trademark 
Licensing 
Ge$ng 
a 
permit 
for 
a 
company 
(licensee) 
to 
use 
the 
brand 
or 
trademark 
of 
another 
company 
(licensor), 
in 
exchange 
for 
a 
fee 
(royalty 
fee) 
Examples 
of 
Licensing: 
RL 
Big 
Pony 
Perfume 
(by 
L’Oreal) 
Polo 
Men’s 
Underwear 
(by 
HanesBrands) 
Polo 
/ 
Ralph 
Lauren 
Owned 
by 
Ralph 
Lauren 
Corp. 
Ralph 
Lauren 
Sunglasses 
(by 
Luxo_ca 
Group) 
Tory 
Burch 
Tiffany 
& 
Co. 
Brooks 
Brothers 
Tiffany 
& 
Co. 
Sunglasses 
Brooks 
Brothers 
Eyewear 
Tory 
Burch 
Sunglasses 
Luxo_ca 
Group 
(Eyewear 
Manufacturer)
OBJECTIVES 
• To 
idenRfy 
strengths, 
associa4ons 
and 
fit 
of 
various 
brands 
to 
be 
licensed 
for 
luggage/bags 
• To 
explore 
various 
segments 
and 
percep4ons/ 
posi4ons 
of 
brands 
within 
the 
exisRng 
office 
bag 
market 
BACKGROUND: 
BRANDS 
FOR 
LWF 
LWF 
is 
the 
licensor, 
looking 
for 
a 
brand 
for 
their 
new 
collecRon 
of 
professional 
leather 
bags 
• Chosen 
based 
on: 
availability/openness 
to 
license, 
availability 
in 
mass 
retailers 
(these 
brands 
have 
no 
bags 
currently 
in 
mass 
retailers), 
and 
royalty 
payments 
required 
MA 
LES 
FEM 
ALES 
UNIS 
EX 
RESEARCH 
OUTCOME 
Determine 
the 
right 
brand 
that’s 
fit 
for 
LWF 
leather 
bags 
and 
can 
compete 
against 
exisRng 
brands.
RESEARCH 
DESIGN 
& 
METHODOLOGY 
A. 
SA 
MPLE 
B. 
QUESTI 
ON 
AREAS 
C. 
ANALYT 
ICAL 
PLAN 
• Online 
survey, 
Minimum 
of 
50 
respondents 
• Male/Female, 
23 
to 
30, 
in 
major 
ciRes 
across 
the 
U.S. 
• Currently 
in 
an 
undergrad 
or 
graduate 
program, 
or 
who 
have 
enrolled 
or 
completed 
in 
the 
last 
three 
years. 
• Had/currently 
has 
an 
internship 
or 
any 
work 
experience 
• Composed 
of 
both 
U.S. 
and 
internaRonal 
students 
• A?tudes 
on 
Work/Career 
and 
Style/Fashion 
• Purchase 
& 
Usage 
behavior 
of 
Brands 
and 
Bags 
• Brand 
Evalua4on 
on 
AFributes 
• Brand-­‐Fit 
for 
Brands 
on 
Professional 
Bags 
and 
Purchase 
Intent 
• Gender 
differences 
in 
a_tudes 
and 
bag 
usage 
• SegmentaRon 
based 
on 
the 
a_tudes 
on 
career 
and 
style 
• IdenRfy 
relevance 
of 
current 
brands 
• Correspondence 
Analysis 
and 
Perceptual 
maps 
for 
exisRng 
brands 
and 
consideraRon 
set 
(licensed 
brands) 
• Test 
fit 
of 
licensed 
brand 
to 
the 
professional 
bag 
category 
based 
on 
purchase 
intent. 
*List 
of 
quesCons 
in 
the 
Appendix
KEY 
FINDINGS: 
TOPLINE 
Survey 
respondents 
(n=71) 
come 
from 
the 
same 
target 
market 
as 
LWF. 
1% 
SEX 
AN 
D 
AGE 
RACIAL 
BAC 
KGROUND 
EDUCATION 
AND 
W 
ORK 
EXPERIENCE 
Survey 
Average 
97% 
have 
completed 
an 
undergraduate 
degree 
66% 
are 
graduate 
students 
58% 
are 
currently 
employed 
or 
studying 
& 
working 
at 
the 
same 
Rme 
90% 
Have 
more 
than 
1 
year 
of 
work 
experience. 
65% 
have 
3 
to 
10 
years. 
No. 
of 
Years 
Work 
Experience 
Survey 
Average 
52% 
are 
current 
internaRonal 
students, 
with 
68% 
of 
them 
living 
in 
the 
US 
for 
1-­‐2 
years. 
46% 
54% 
1% 
36% 
24% 
27% 
11% 
10% 
16% 
39% 
26% 
10%
KEY 
FINDINGS: 
VALS 
Respondents 
scored 
highly 
on 
the 
following 
aoributes: 
• Career-­‐orientaRon 
(4.14) 
• PracRcality 
(3.94) 
• OrganizaRon(3.89)
KEY 
FINDINGS: 
VALS 
Aoributes 
which 
are 
similar/correlated 
can 
be 
classified 
using 
Factor 
Analysis 
using 
k-­‐means 
3-­‐cluster. 
The 
analysis, 
aqer 
varimax 
rotaRon, 
showed 
three 
main 
aFributes 
groups. 
Factor 
paoern 
aqer 
Varimax 
rotaRon 
CharacterisRcs 
D1 
D2 
D3 
I 
like 
to 
Stand 
Out 
0.702 
-­‐0.136 
0.274 
I 
see 
myself 
Stylish/Fashionable 
0.694 
0.050 
0.247 
Dress 
to 
Impress 
0.673 
0.100 
0.406 
Style 
more 
important 
than 
comfort 
0.671 
0.017 
-­‐0.019 
Know 
the 
latest 
Trends 
or 
Fads 
0.621 
-­‐0.181 
0.155 
Bags 
are 
criRcal 
to 
overall 
style 
0.580 
0.171 
-­‐0.030 
Well 
Organized 
and 
Follow 
a 
RouRne 
-­‐0.020 
0.807 
-­‐0.046 
Consider 
Myself 
a 
Formal 
Person 
0.062 
0.655 
0.269 
Not 
Carefree 
-­‐0.172 
0.260 
-­‐0.046 
Consider 
Myself 
a 
PracRcal 
Person 
-­‐0.178 
0.238 
0.446 
Career-­‐Oriented 
0.219 
0.066 
0.821 
Do 
everything 
for 
Career 
Goals 
0.222 
0.007 
0.670 
Financial 
Success 
0.309 
-­‐0.135 
0.452 
Values 
in 
bold 
correspond 
for 
each 
variable 
to 
the 
factor 
for 
which 
the 
squared 
cosine 
is 
the 
largest 
A. 
ST 
YLISH 
No. 
of 
Respondents: 
33 
(47%) 
B: 
STRU 
CTURED 
No. 
of 
Respondents: 
17 
(24%) 
C: 
CA 
REER 
No. 
of 
Respondents: 
19 
(27%)
KEY 
FINDINGS: 
SegmentaRon 
Aqer 
assigning 
each 
respondent 
in 
their 
D1-­‐D3 
groups, 
and 
examining 
each 
of 
the 
average 
scores 
for 
the 
clustered 
aoributes, 
a 
consumer 
segmenta4on 
emerged 
from 
the 
combinaRon 
of 
high-­‐low 
indices 
among 
the 
aoributes. 
Segments 
from 
Factor 
Analysis 
STYLE 
STRUCTURE 
CAREER 
ResulRng 
segment 
profiles 
(% 
to 
Sample 
Pop) 
Ave. 
Score 
of 
Aoributes 
Index 
vs 
Total 
Ave. 
Score 
of 
Aoributes 
Index 
vs 
Total 
Ave. 
Score 
of 
Aoributes 
Index 
vs 
Total 
D1 
High 
4.16 
125 
3.40 
103 
3.99 
120 
“Stylish 
Go-­‐Geoers” 
(27.1%, 
Mostly 
Female) 
D1 
Low 
2.39 
72 
3.43 
103 
3.77 
114 
“No-­‐style 
Work 
Geek” 
(20.0%, 
Mostly 
Male) 
D2 
High 
3.20 
96 
4.24 
128 
3.84 
116 
“Formal 
professionals” 
(17.1%, 
Mostly 
Female) 
D2 
Low 
3.44 
104 
2.33 
70 
3.88 
117 
“Unorganized 
Careerist” 
(7.1%, 
50:50 
M-­‐F) 
D3 
High 
3.48 
105 
3.52 
106 
4.69 
142 
“Pure 
Workaholics” 
(12.9%, 
50:50 
M-­‐F) 
D3 
Low 
2.95 
89 
3.15 
95 
3.09 
93 
“Carefree 
Living” 
(15.7%, 
Mostly 
Female) 
Total 
Ave 
3.32 
3.42 
3.86
KEY 
FINDINGS: 
WORK 
BAGS 
• Men: 
75% 
of 
men 
bring 
one 
bag 
to 
work 
• Women: 
50% 
bring 
one 
bag, 
50% 
bring 
two 
• Purchase: 
Men 
tend 
to 
purchase 
in 
department 
stores 
than 
in 
any 
other, 
while 
women 
tend 
to 
purchase 
in 
bouRque 
stores 
and 
online. 
82% 
of 
the 
surveyed 
men 
and 
women 
bring 
the 
following 
bags 
to 
work: 
TOP 
BAGS 
USED 
B 
Y 
MEN 
TO 
WORK 
3. 
Briefcase 
18% 
4. 
Tote 
Bag 
16% 
TOP 
BAGS 
USED 
BY 
WOMEN 
TO 
WORK 
5. 
Laptop 
Bag 
15% 
1. 
Backpack 
42% 
2. 
Messenger 
30% 
1. 
Purse 
79% 
2. 
Tote 
Bag 
64% 
3. 
Lunch 
Bag 
15% 
4. 
Backpack 
12%
Bags%are%criHcal%to%style% 
Symmetric&plot& 
(axes&F1&and&F2:&51.76&%)& 
Stylish%/%Fashionable%Person% 
Tote&bag&&+&Women& 
Do%Everything%to%% 
Reach%Career%Goals% 
Purse&&+&Men& 
Career%Oriented% 
Work%to%Live,%% 
Not%Live%to%Work% 
Well%Organized% 
People%to%think%I%am%% 
financial%success% 
Carefree%Person% 
Formal%Person% 
Standout% PracHcal% Last%to%know%latest%% 
fads%and%trends% 
Style%over%Comfort% 
Casual&Backpack&+&Women& 
Comfort%over%Style% 
Dress%to%Impress% 
Bags%are%NOT%criHcal%to%style% 
Purse&&+&Women& 
Regular&laptop&bag& 
&&+&Women& 
Hybrid&laptop&bag/backpack&& 
&+&Women& 
Messenger&bag&&+&Women& 
Lunch&Bag&+&Women& 
Casual&Backpack&+&Men& 
Duffel&bag&&+&Men& 
Tote&bag&&+&Men& 
Regular&laptop&bag&&+&Men& 
Hybrid&laptop&bag/backpack&&+& 
Men& 
Messenger&bag&&+&Men& 
Stroller&&+&Men& 
Briefcase&&+&Men& 
0.4% 
0.2% 
0% 
!0.2% 
!0.4% 
!0.6% 
!0.8% 
!0.4% !0.3% !0.2% !0.1% 0% 0.1% 0.2% 0.3% 0.4% 0.5% 0.6% 
F2&(21.42&%)& 
F1&(30.33&%)& 
KEY 
FINDINGS: 
WORK 
BAGS 
MAPPING 
Mapping 
the 
types 
of 
work 
bags 
used 
and 
the 
different 
customer 
segments 
can 
show 
the 
type 
of 
bags 
used 
by 
each 
segment.
Bags%are%criHcal%to%style% 
Symmetric&plot& 
(axes&F1&and&F2:&51.76&%)& 
Stylish%/%Fashionable%Person% 
Tote&bag&&+&Women& 
Do%Everything%to%% 
Reach%Career%Goals% 
Purse&&+&Men& 
Career%Oriented% 
Work%to%Live,%% 
Not%Live%to%Work% 
Well%Organized% 
People%to%think%I%am%% 
financial%success% 
Carefree%Person% 
Formal%Person% 
Standout% PracHcal% Last%to%know%latest%% 
fads%and%trends% 
Style%over%Comfort% 
Casual&Backpack&+&Women& 
Comfort%over%Style% 
Dress%to%Impress% 
Bags%are%NOT%criHcal%to%style% 
Purse&&+&Women& 
Regular&laptop&bag& 
&&+&Women& 
Hybrid&laptop&bag/backpack&& 
&+&Women& 
Messenger&bag&&+&Women& 
Lunch&Bag&+&Women& 
Casual&Backpack&+&Men& 
Duffel&bag&&+&Men& 
Tote&bag&&+&Men& 
Regular&laptop&bag&&+&Men& 
Hybrid&laptop&bag/backpack&&+& 
Men& 
Messenger&bag&&+&Men& 
Stroller&&+&Men& 
Briefcase&&+&Men& 
0.4% 
0.2% 
0% 
!0.2% 
!0.4% 
!0.6% 
!0.8% 
!0.4% !0.3% !0.2% !0.1% 0% 0.1% 0.2% 0.3% 0.4% 0.5% 0.6% 
F2&(21.42&%)& 
F1&(30.33&%)& 
KEY 
FINDINGS: 
WORK 
BAGS 
MAPPING 
Mapping 
the 
types 
of 
work 
bags 
used 
and 
the 
different 
customer 
segments 
can 
show 
the 
type 
of 
bags 
used 
by 
each 
segment. 
Formal 
Professionals 
Unorganized 
Careerists 
Carefree 
Living 
Stylish 
Go-­‐GeFer 
Pure 
Workaholics 
No-­‐style 
Work 
Geek
Bags%are%criHcal%to%style% 
Symmetric&plot& 
(axes&F1&and&F2:&51.76&%)& 
Stylish%/%Fashionable%Person% 
Tote&bag&&+&Women& 
Do%Everything%to%% 
Reach%Career%Goals% 
Purse&&+&Men& 
Career%Oriented% 
Work%to%Live,%% 
Not%Live%to%Work% 
Well%Organized% 
People%to%think%I%am%% 
financial%success% 
Carefree%Person% 
Formal%Person% 
Standout% PracHcal% Last%to%know%latest%% 
fads%and%trends% 
Style%over%Comfort% 
Casual&Backpack&+&Women& 
Comfort%over%Style% 
Dress%to%Impress% 
Bags%are%NOT%criHcal%to%style% 
Purse&&+&Women& 
Regular&laptop&bag& 
&&+&Women& 
Hybrid&laptop&bag/backpack&& 
&+&Women& 
Messenger&bag&&+&Women& 
Lunch&Bag&+&Women& 
Casual&Backpack&+&Men& 
Duffel&bag&&+&Men& 
Tote&bag&&+&Men& 
Regular&laptop&bag&&+&Men& 
Hybrid&laptop&bag/backpack&&+& 
Men& 
Messenger&bag&&+&Men& 
Stroller&&+&Men& 
Briefcase&&+&Men& 
0.4% 
0.2% 
0% 
!0.2% 
!0.4% 
!0.6% 
!0.8% 
!0.4% !0.3% !0.2% !0.1% 0% 0.1% 0.2% 0.3% 0.4% 0.5% 0.6% 
F2&(21.42&%)& 
F1&(30.33&%)& 
KEY 
FINDINGS: 
WORK 
BAGS 
MAPPING 
Mapping 
the 
types 
of 
work 
bags 
used 
and 
the 
different 
customer 
segments 
can 
show 
the 
type 
of 
bags 
used 
by 
each 
segment. 
Formal 
Professionals 
Unorganized 
Careerists 
Carefree 
Living 
Stylish 
Go-­‐GeFer 
Pure 
Workaholics 
No-­‐style 
Work 
Geek 
Stroller-­‐Men 
Laptop 
Bag-­‐Men 
Hybrid 
Laptop 
Backpack-­‐Men 
Casual 
Backpack 
Women 
Duffel 
Bag-­‐Men 
Purse-­‐Women 
Laptop 
Bag-­‐ 
Women 
Casual 
Backpack 
Men 
Messenger 
Bag 
-­‐Men 
/ 
Women 
Lunch 
Bag 
-­‐Women 
Tote 
Bag 
-­‐Men/Women
Bags%are%criHcal%to%style% 
Symmetric&plot& 
(axes&F1&and&F2:&51.76&%)& 
Stylish%/%Fashionable%Person% 
Tote&bag&&+&Women& 
Do%Everything%to%% 
Reach%Career%Goals% 
Purse&&+&Men& 
Career%Oriented% 
Work%to%Live,%% 
Not%Live%to%Work% 
Well%Organized% 
People%to%think%I%am%% 
financial%success% 
Carefree%Person% 
Formal%Person% 
Standout% PracHcal% Last%to%know%latest%% 
fads%and%trends% 
Style%over%Comfort% 
Casual&Backpack&+&Women& 
Comfort%over%Style% 
Dress%to%Impress% 
Bags%are%NOT%criHcal%to%style% 
Purse&&+&Women& 
Regular&laptop&bag& 
&&+&Women& 
Hybrid&laptop&bag/backpack&& 
&+&Women& 
Messenger&bag&&+&Women& 
Lunch&Bag&+&Women& 
Casual&Backpack&+&Men& 
Duffel&bag&&+&Men& 
Tote&bag&&+&Men& 
Regular&laptop&bag&&+&Men& 
Hybrid&laptop&bag/backpack&&+& 
Men& 
Messenger&bag&&+&Men& 
Stroller&&+&Men& 
Briefcase&&+&Men& 
0.4% 
0.2% 
0% 
!0.2% 
!0.4% 
!0.6% 
!0.8% 
!0.4% !0.3% !0.2% !0.1% 0% 0.1% 0.2% 0.3% 0.4% 0.5% 0.6% 
F2&(21.42&%)& 
F1&(30.33&%)& 
KEY 
FINDINGS: 
WORK 
BAGS 
MAPPING 
For 
LWF, 
the 
target 
should 
be 
the 
Stylish 
Go-­‐Geoers 
and 
the 
Formal 
Professionals 
– 
largest 
in 
market 
size, 
which 
fits 
the 
type 
of 
new 
bags 
from 
LWF. 
Formal 
Professionals 
Unorganized 
Careerists 
Carefree 
Living 
Stylish 
Go-­‐GeFer 
Pure 
Workaholics 
No-­‐style 
Work 
Geek 
Stroller-­‐Men 
Laptop 
Bag-­‐Men 
Hybrid 
Laptop 
Backpack-­‐Men 
Casual 
Backpack 
Women 
Duffel 
Bag-­‐Men 
Briefcase 
-­‐Men 
Purse-­‐Women 
Lunch 
Bag 
-­‐Women 
Tote 
Bag 
-­‐Men/Women 
Laptop 
Bag-­‐ 
Women 
Casual 
Backpack 
Men 
Messenger 
Bag 
-­‐Men 
/ 
Women 
VALUED 
SEGM 
ENTS 
OF 
LWF
When 
asked 
what 
the 
respondents 
look 
for 
in 
a 
bag 
they 
bring 
to 
work: 
KEY 
FINDINGS: 
WORK 
BAGS 
Aoributes 
Pareto: 
Top 
80% 
Using 
a 
Pareto 
chart, 
we 
choose 
the 
top 
aoributes 
which 
can 
fulfill 
80% 
of 
the 
requirements 
of 
bag 
users.
Looking 
into 
the 
top 
aoributes, 
we 
find 
that 
respondents 
go 
for 
func4on 
(high 
quality, 
fit 
and 
protecRon) 
and 
emo4on 
(Style 
+ 
Professionalism) 
in 
choosing 
a 
bag 
for 
work. 
KEY 
FINDINGS: 
WORK 
BAGS 
Aoributes 
Pareto: 
Top 
80% 
FUNCT 
IONAL 
EMOT 
IONAL
We 
also 
find 
similari4es 
and 
differences 
among 
male 
and 
female 
respondents 
on 
aoributes 
that 
are 
important 
for 
a 
work 
bag. 
KEY 
FINDINGS: 
WORK 
BAGS 
Aoributes 
Pareto: 
Top 
80% 
FUNCT 
IONAL 
EMOT 
IONAL 
FEMALES 
MOST 
IMPORTANT 
ATTRIBUTES 
MaFers 
a 
lot 
(%) 
Index 
1. 
"Be 
large 
enough 
to 
carry 
ALL 
my 
things 
in 
one 
place." 
72.97 
112 
2. 
"Protect 
documents 
from 
becoming 
wet 
or 
damaged." 
67.57 
102 
3. 
"Be 
made 
of 
high 
quality 
materials." 
65.79 
94 
4. 
"Look 
stylish." 
60.53 
103 
5. 
"Be 
lightweight." 
56.76 
93 
9. 
"Match 
my 
oucit 
or 
shoes." 
33.33 
108 
LEAST 
IMPORTANT 
ATTRIBUTES 
Does 
Not 
MaFer 
(%) 
Index 
14. 
"Be 
different 
from 
the 
bag 
I 
used 
in 
college." 
75.68 
111 
15. 
"Match 
my 
purse." 
77.78 
100 
MALES 
MOST 
IMPORTANT 
ATTRIBUTES 
MaFers 
a 
lot 
(%) 
Index 
1. 
"Fit 
a 
laptop." 
84.38 
129 
2. 
"Be 
made 
of 
high 
quality 
materials." 
75.00 
107 
3. 
"Be 
tough 
and 
sturdy." 
71.88 
114 
4. 
"Be 
lightweight." 
65.63 
108 
5. 
"Protect 
documents 
from 
becoming 
wet 
or 
damaged." 
64.52 
97 
10. 
"Alternate 
among 
the 
other 
bags 
I 
also 
bring 
to 
work." 
25.81 
114 
LEAST 
IMPORTANT 
ATTRIBUTES 
Does 
Not 
MaFer 
(%) 
Index 
14. 
"Be 
noRceable" 
53.13 
95 
15. 
“Be 
different 
from 
the 
bag 
I 
used 
in 
college." 
59.38 
87 
Note 
that 
only 
females 
have 
emoRonal 
aoributes 
among 
their 
top 
5.
KEY 
FINDINGS: 
BRANDS 
Brands 
surveyed 
have 
high 
overall 
awareness 
among 
both 
males 
and 
females. 
0%# 80%# 
0%$ 80%$ 
North$Face$ 
Banana$Republic$ 
Zara$ 
Louis$VuiBon$ 
Oakley$ 
Kenneth$Cole$ 
Jansport$ 
Victorinox$/$Swiss$Gear$ 
J.$Crew$ 
TUMI$ 
RaySBan$ 
Florsheim$ 
Bentley$ 
Moleskine$ 
Parker$Pen$ 
Porsche$Design$ 
Tissot$ 
Warby$Parker$ 
OBerBox$Case$ 
100%$ 
97%$ 
97%$ 
97%$ 
94%$ 
91%$ 
88%$ 
85%$ 
85%$ 
61%$ 
100%$ 
82%$ 
79%$ 
70%$ 
67%$ 
64%$ 
61%$ 
36%$ 
33%$ 
North#Face# 
Banana#Republic# 
Zara# 
Louis#Vui:on# 
Oakley# 
Kenneth#Cole# 
Jansport# 
Victorinox#/#Swiss#Gear# 
J.#Crew# 
TUMI# 
RayKBan# 
Florsheim# 
Bentley# 
Moleskine# 
Parker#Pen# 
Porsche#Design# 
Tissot# 
Warby#Parker# 
O:erBox#Case# 
92%$ 
92%$ 
87%$ 
76%$ 
71%$ 
68%$ 
66%$ 
92%$ 
66%$ 
61%$ 
58%$ 
58%$ 
39%$ 
37%$ 
32%$ 
32%$ 
Zara# 
Michael#Kors# 
Tory#Burch# 
Longchamp# 
Victorinox#/#Swiss#Gear# 
TUMI# 
Jansport# 
RayIBan# 
Gilt#Groupe# 
Moleskine# 
Tissot# 
Ivanka#Trump# 
dVb#by#Victoria#Beckham# 
Warby#Parker# 
O4erBox#Case# 
Parker#Pen# 
100%$ 
100%$ 
97%$ 
92%$ 
0%# 70%# 
Banana#Republic# 
Louis#Vui4on# 
J.#Crew# 
Kenneth#Cole# 
Male 
Average 
= 
78% 
Female 
Average 
= 
71% 
% 
Aware 
among 
Men 
% 
Aware 
among 
Women 
Brands 
Considered 
by 
LWF 
Brands 
Considered 
by 
LWF 
Licensed 
Licensed 
brands: 
65% 
brands: 
55% 
However, 
the 
brands 
considered 
by 
LWF 
have 
drasRcally 
lower 
awareness. 
Only 
3 
of 
the 
considered 
brands 
for 
males 
and 
1 
for 
females 
have 
higher 
awareness 
than 
the 
average.
These 
brands 
are 
then 
scored 
on 
15 
aoributes, 
as 
perceived 
by 
the 
respondent. 
The 
results 
will 
be 
plooed 
on 
a 
HIGH 
END 
(axes$F1$and$F2:$63.63$%)$ 
Made&from&& Tough& 
High&Quality&& 
Materials& 
Symmetric$plot$ 
Professional& Able&to&protect& 
Outgoing& 
Cheap& 
Sexy& 
Stylish& 
Casual& 
Old&Fashioned& 
Feminine& 
Expensive& 
On&the&Move& 
Basic& 
&my&things& 
Cool& 
Up&to&Date& Banana$$ 
Republic$ 
Tumi$ 
Kenneth$ 
Cole$ 
Victorinox$/$ 
$Swiss$Gear$ 
Warby$$ 
Zara$ Parker$ 
Jansport$ 
Bentley$ 
OCerBox$ 
Florsheim$ 
RayEBan$ 
North$Face$ 
Oakley$ 
J$Crew$ 
Parker$Pen$ 
Porsche$Design$ 
Tissot$ 
Louis$VuiCon$ Moleskine$ 
0.5$ 
0.4$ 
0.3$ 
0.2$ 
0.1$ 
0$ 
!0.1$ 
!0.2$ 
!0.3$ 
!0.4$ 
!0.5$ 
!0.6$ 
!0.7$ 
!0.8$ 
!0.9$ 
!1$ 
!1.1$ 
!1.2$ !1.1$ !1$ !0.9$ !0.8$ !0.7$ !0.6$ !0.5$ !0.4$ !0.3$ !0.2$ !0.1$ 0$ 0.1$ 0.2$ 0.3$ 0.4$ 0.5$ 0.6$ 0.7$ 0.8$ 0.9$ 1$ 1.1$ 1.2$ 
F2$(22.21$%)$ 
F1$(41.42$%)$ 
correspondence 
map. 
This 
will 
show 
how 
the 
brands 
in 
consideraRon 
by 
LWF 
will 
perform 
or 
KEY 
posi4oned 
against 
the 
exis4ng 
brands 
in 
the 
market, 
based 
on 
the 
percep4on 
of 
the 
consumer. 
FINDINGS: 
BRAND 
MAPPING 
STYL 
E 
FUNC 
TION 
INEXPE 
NSIVE 
MEN
These 
brands 
are 
then 
scored 
on 
15 
aoributes, 
as 
perceived 
by 
the 
respondent. 
The 
results 
will 
be 
plooed 
on 
a 
map. 
This 
will 
show 
how 
the 
brands 
in 
consideraRon 
by 
LWF 
will 
perform 
or 
posi4oned 
against 
the 
exis4ng 
brands 
in 
the 
INEXPE 
NSIVE 
Symmetric$plot$ 
(axes$F1$and$F2:$68.96$%)$ 
Zara$ Jansport$ 
Kenneth$Cole$ 
On#the#Move# 
Basic# 
Professional# 
Able#to#protect# 
#my#things# 
RayHBan$ 
Stylish# 
Gilt$Groupe$ 
Up#to#Date# Cool# 
Casual# 
Old## 
Fashioned# 
correspondence 
Feminine# 
Cheap# 
Tough# 
Made#of## 
High#Quality## 
Materials# 
Outgoing# 
Sexy# 
Banana$$ 
Republic$ 
TUMI$ 
Victorinox$/$ 
$Swiss$Gear$ 
Warby$$ 
Parker$ 
Ivanka$Trump$ 
OGerBox$Case$ 
Tory$Burch$ 
Michael$Kors$ 
Moleskine$ 
J.$Crew$ 
dVb$by$$ Parker$Pen$ Tissot$ 
Victoria$Beckham$ 
Louis$VuiGon$ 
Longchamp$ 
0.7% 
0.5% 
0.3% 
0.1% 
!0.1% 
!0.3% 
!0.5% 
!1.2% !1% !0.8% !0.6% !0.4% !0.2% 0% 0.2% 0.4% 0.6% 0.8% 
F2$(21.17$%)$ 
F1$(47.79$%)$ 
KEY 
FINDINGS: 
BRAND 
MAPPING 
STYL 
E 
FUNC 
TION 
HIGH 
END 
WOMEN 
market, 
based 
on 
the 
percep4on 
of 
the 
consumer.
The 
following 
shows 
the 
compeRRve 
posiRoning 
summary 
of 
exisRng 
bags 
and 
the 
considered 
brands, 
coming 
the 
correspondence 
KEY 
analysis. 
FINDINGS: 
BRAND 
MAPPING 
COMPETITIVE 
POSITIONING 
Exis4ng 
Brands 
LWF 
Considered 
Brands 
COOL 
PROFESSIONALS 
Cool, 
Professional 
Kenneth 
Cole 
HIGH 
END 
STYLE 
Expensive, 
High 
quality, 
Stylish 
Louis 
Vuioon 
PROFESSIONAL 
TOOLS 
Made 
from 
high 
quality, 
professional 
TUMI 
HIGH 
UTILITY 
Able 
to 
Protect, 
Tough 
North 
Face, 
Victorinox 
SEXY 
FASHION 
Feminine, 
Sexy 
Tory 
Burch, 
Michael 
Kors 
STYLISH 
BASICS 
Up 
to 
date, 
Stylish 
Zara, 
J 
Crew, 
Banana 
Rep, 
Longchamp 
BASIC 
FUNCTIONALITY 
Cheap, 
Casual, 
Basic 
Jansport 
none 
From 
here, 
LWF 
will 
know 
which 
brands 
they 
will 
compete 
against 
depending 
on 
the 
brand 
they 
plan 
to 
use 
and 
license 
for 
their 
new 
line 
of 
bags.
The 
respondents 
were 
also 
shown 
the 
licensed 
brands 
and 
asked 
how 
likely 
they 
are 
to 
purchase 
the 
new 
line 
of 
bags. 
The 
top 
4 
brands, 
averaging 
above 
the 
Moleskine( 
Moleskine" 
Ray<Ban( 
RayDBan" 
Bentley( 
Bentley" 
Porsche(Design( 
Porsche"Design" 
Tissot( 
Tissot" 
Florsheim( 
Florsheim" 
Warby(Parker( 
Warby"Parker" 
Oakley( 
Oakley" 
Parker( 
Parker" 
O+erBox" 
% 
Likelihood 
of 
Purchase: 
Ranked 
based 
on 
Mean 
Score 
115" 
104" 
104" 
96" 
96" 
95" 
92" 
88" 
98" 
111" 
O"erBox( 
KEY 
average, 
are 
shown. 
FINDINGS: 
LWF 
BRAND-­‐FIT 
121# 
121# 
120# 
120# 
105# 
105# 
94# 
94# 
92# 
92# 
88# 
88# 
88# 
88# 
86# 
105# 
Moleskine& 
Moleskine# 
Ray@Ban& 
RayHBan# 
Gilt&Groupe& 
Gilt#Groupe# 
dVb&by&Victoria&Beckham& 
dVb#by#Victoria#Beckham# 
Warby#Parker# 
Warby&Parker& 
Tissot# 
Tissot& 
Parker# 
Parker& 
O5erBox# 
O-erBox& 
Ivanka#Trump# 
86# 
105# 
Ivanka&Trump& 
Average 
Price 
Expected 
to 
be 
Paid: 
$122.50 
• Porsche 
and 
Bentley: 
20-­‐25% 
higher 
($148-­‐$150) 
• Ray-­‐Ban: 
At 
par 
($122.50) 
• Moleskine: 
13% 
lower 
($106.25) 
Average 
Price 
Expected 
to 
be 
Paid: 
$115.14 
• dVB 
by 
Victoria 
Beckham: 
20% 
higher 
($137.50) 
• Ray-­‐Ban 
and 
GILT: 
At 
par 
($115) 
• Moleskine: 
9% 
lower 
($105) 
MEN 
Index 
WOMEN 
Index 
Moleskine 
and 
Ray-­‐Ban 
: 
Consistent 
topped 
for 
both 
genders 
Each 
gender 
then 
had 
specific 
brands 
that 
followed: 
Bentley 
and 
Porsche 
for 
men 
(from 
the 
“High 
End 
Style” 
brand 
group) 
and 
Gilt 
Groupe 
and 
dVB 
for 
women 
(from 
the 
“Sexy 
Fashion” 
brand 
group).
For 
Stylish 
Go-­‐GeFers 
and 
Formal 
Professionals 
• Largest 
market; 
LWF’s 
bag 
fits 
these 
segments 
• Score 
high 
on 
“Career” 
aoributes, 
with 
one 
being 
more 
“Stylish” 
while 
the 
other 
more 
“Organized” 
Top 
Aoributes 
of 
work 
bags 
they 
are 
looking 
for: 
• FuncRonal: 
High 
quality, 
ProtecRon, 
and 
Size 
• EmoRonal: 
STYLE: 
Especially 
for 
women 
Brand 
recommendaRons: 
Ray-­‐Ban 
and/or 
Moleskine 
for 
both 
genders 
• Brand 
percepRon 
as 
“Cool 
Professionals” 
and 
“Professional 
Tools” 
• Have 
the 
highest 
awareness 
among 
the 
considered 
brands, 
can 
compete 
against 
exisRng 
brands 
• Already 
have 
high 
interest 
and 
openness 
to 
purchase 
among 
surveyed 
consumers. 
• If 
discussions 
with 
those 
companies 
don’t 
work 
out, 
they 
can 
be 
subsRtuted 
by 
Bentley 
/ 
Porsche 
Design 
for 
men 
and 
Gilt 
Group 
or 
DVB 
for 
women. 
CONCL 
USIONS 
AND 
RECOMMENDATION
1. Conduct 
larger 
scale 
quanRtaRve 
research 
in 
key 
ciRes 
2. Conduct 
in-­‐depth 
qualitaRve 
survey 
on 
chosen 
brands 
• Can 
get 
or 
mine 
for 
deeper 
insights 
from 
consumers 
• Check 
to 
see 
acceptance 
that 
an 
exisRng 
non-­‐bag 
brand 
will 
have 
a 
line 
of 
professional 
bags 
• Refine 
posiRoning 
statements 
based 
on 
discussion 
points 
from 
qualitaRve 
survey 
3. Possible 
conduct 
a 
controlled 
test 
market 
in 
a 
small 
locaRon 
• As 
the 
licensed 
brand 
doesn’t 
have 
an 
exisRng 
bag 
collecRon 
at 
mass 
retailers, 
this 
test 
can 
check 
whether 
the 
bag 
can 
stand 
on 
its 
own 
at 
the 
shelves. 
• This 
can 
also 
be 
a 
test 
whether 
there 
is 
market 
acceptance 
by 
mass 
retailers 
(ie. 
purchasing 
department 
at 
Walmart 
or 
Macy’s) 
4. 
For 
LWF, 
share 
research 
with 
the 
target 
licensed 
brands. 
NEXT 
ST 
EPS 
ON 
RESEARCH 
AND 
FOR 
LWF
PRESENTED 
BY 
CHARLES 
AFRICA 
LEATHER 
WORK 
THANK 
YOU! 
FORCE* 
BRANDING 
RESEARCH 
09 
DECEMBER 
2013 
Consumer 
Research 
and 
Survey 
on 
Brand 
Licensing 
for 
Leather 
Bags

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CHUCK AFRICA Final Project - Consumer Behavior - Branding

  • 1. PRESENTED BY CHUCK AFRICA LEATHER WORK FORCE* BRANDING RESEARCH 09 DECEMBER 2013 Consumer Research and Survey on Brand Licensing for Leather Bags
  • 2. Business Background LWF Company and ObjecRves Target Market The Business of Licensing Research Design and Methodology Key Findings Conclusions / RecommendaRon Next Steps Appendices 1 2 3 4 5 6 Ÿ Ÿ Ÿ OUTLINE
  • 3. THE COMPANY • Upstate NY luggage and leather bag company • Modest success with their own LWF brand • 2014: Launching a new collecRon of professional leather bags • Wants to license in a new brand for young male and female professionals LWF’s TARGET MARKET • Males and Females, 22-­‐30 • JumpstarRng their professional careers • College graduates or graduate students • Career-­‐oriented, price sensiRve • Sub-­‐segment: InternaRonal students Working Women InternaRonal BACKGROUND: COMPANY Working Men
  • 4. T HE BUSINESS OF LICENSING BACKGROUND: LICENSING Brand or Trademark Licensing Ge$ng a permit for a company (licensee) to use the brand or trademark of another company (licensor), in exchange for a fee (royalty fee) Examples of Licensing: RL Big Pony Perfume (by L’Oreal) Polo Men’s Underwear (by HanesBrands) Polo / Ralph Lauren Owned by Ralph Lauren Corp. Ralph Lauren Sunglasses (by Luxo_ca Group) Tory Burch Tiffany & Co. Brooks Brothers Tiffany & Co. Sunglasses Brooks Brothers Eyewear Tory Burch Sunglasses Luxo_ca Group (Eyewear Manufacturer)
  • 5. OBJECTIVES • To idenRfy strengths, associa4ons and fit of various brands to be licensed for luggage/bags • To explore various segments and percep4ons/ posi4ons of brands within the exisRng office bag market BACKGROUND: BRANDS FOR LWF LWF is the licensor, looking for a brand for their new collecRon of professional leather bags • Chosen based on: availability/openness to license, availability in mass retailers (these brands have no bags currently in mass retailers), and royalty payments required MA LES FEM ALES UNIS EX RESEARCH OUTCOME Determine the right brand that’s fit for LWF leather bags and can compete against exisRng brands.
  • 6. RESEARCH DESIGN & METHODOLOGY A. SA MPLE B. QUESTI ON AREAS C. ANALYT ICAL PLAN • Online survey, Minimum of 50 respondents • Male/Female, 23 to 30, in major ciRes across the U.S. • Currently in an undergrad or graduate program, or who have enrolled or completed in the last three years. • Had/currently has an internship or any work experience • Composed of both U.S. and internaRonal students • A?tudes on Work/Career and Style/Fashion • Purchase & Usage behavior of Brands and Bags • Brand Evalua4on on AFributes • Brand-­‐Fit for Brands on Professional Bags and Purchase Intent • Gender differences in a_tudes and bag usage • SegmentaRon based on the a_tudes on career and style • IdenRfy relevance of current brands • Correspondence Analysis and Perceptual maps for exisRng brands and consideraRon set (licensed brands) • Test fit of licensed brand to the professional bag category based on purchase intent. *List of quesCons in the Appendix
  • 7. KEY FINDINGS: TOPLINE Survey respondents (n=71) come from the same target market as LWF. 1% SEX AN D AGE RACIAL BAC KGROUND EDUCATION AND W ORK EXPERIENCE Survey Average 97% have completed an undergraduate degree 66% are graduate students 58% are currently employed or studying & working at the same Rme 90% Have more than 1 year of work experience. 65% have 3 to 10 years. No. of Years Work Experience Survey Average 52% are current internaRonal students, with 68% of them living in the US for 1-­‐2 years. 46% 54% 1% 36% 24% 27% 11% 10% 16% 39% 26% 10%
  • 8. KEY FINDINGS: VALS Respondents scored highly on the following aoributes: • Career-­‐orientaRon (4.14) • PracRcality (3.94) • OrganizaRon(3.89)
  • 9. KEY FINDINGS: VALS Aoributes which are similar/correlated can be classified using Factor Analysis using k-­‐means 3-­‐cluster. The analysis, aqer varimax rotaRon, showed three main aFributes groups. Factor paoern aqer Varimax rotaRon CharacterisRcs D1 D2 D3 I like to Stand Out 0.702 -­‐0.136 0.274 I see myself Stylish/Fashionable 0.694 0.050 0.247 Dress to Impress 0.673 0.100 0.406 Style more important than comfort 0.671 0.017 -­‐0.019 Know the latest Trends or Fads 0.621 -­‐0.181 0.155 Bags are criRcal to overall style 0.580 0.171 -­‐0.030 Well Organized and Follow a RouRne -­‐0.020 0.807 -­‐0.046 Consider Myself a Formal Person 0.062 0.655 0.269 Not Carefree -­‐0.172 0.260 -­‐0.046 Consider Myself a PracRcal Person -­‐0.178 0.238 0.446 Career-­‐Oriented 0.219 0.066 0.821 Do everything for Career Goals 0.222 0.007 0.670 Financial Success 0.309 -­‐0.135 0.452 Values in bold correspond for each variable to the factor for which the squared cosine is the largest A. ST YLISH No. of Respondents: 33 (47%) B: STRU CTURED No. of Respondents: 17 (24%) C: CA REER No. of Respondents: 19 (27%)
  • 10. KEY FINDINGS: SegmentaRon Aqer assigning each respondent in their D1-­‐D3 groups, and examining each of the average scores for the clustered aoributes, a consumer segmenta4on emerged from the combinaRon of high-­‐low indices among the aoributes. Segments from Factor Analysis STYLE STRUCTURE CAREER ResulRng segment profiles (% to Sample Pop) Ave. Score of Aoributes Index vs Total Ave. Score of Aoributes Index vs Total Ave. Score of Aoributes Index vs Total D1 High 4.16 125 3.40 103 3.99 120 “Stylish Go-­‐Geoers” (27.1%, Mostly Female) D1 Low 2.39 72 3.43 103 3.77 114 “No-­‐style Work Geek” (20.0%, Mostly Male) D2 High 3.20 96 4.24 128 3.84 116 “Formal professionals” (17.1%, Mostly Female) D2 Low 3.44 104 2.33 70 3.88 117 “Unorganized Careerist” (7.1%, 50:50 M-­‐F) D3 High 3.48 105 3.52 106 4.69 142 “Pure Workaholics” (12.9%, 50:50 M-­‐F) D3 Low 2.95 89 3.15 95 3.09 93 “Carefree Living” (15.7%, Mostly Female) Total Ave 3.32 3.42 3.86
  • 11. KEY FINDINGS: WORK BAGS • Men: 75% of men bring one bag to work • Women: 50% bring one bag, 50% bring two • Purchase: Men tend to purchase in department stores than in any other, while women tend to purchase in bouRque stores and online. 82% of the surveyed men and women bring the following bags to work: TOP BAGS USED B Y MEN TO WORK 3. Briefcase 18% 4. Tote Bag 16% TOP BAGS USED BY WOMEN TO WORK 5. Laptop Bag 15% 1. Backpack 42% 2. Messenger 30% 1. Purse 79% 2. Tote Bag 64% 3. Lunch Bag 15% 4. Backpack 12%
  • 12. Bags%are%criHcal%to%style% Symmetric&plot& (axes&F1&and&F2:&51.76&%)& Stylish%/%Fashionable%Person% Tote&bag&&+&Women& Do%Everything%to%% Reach%Career%Goals% Purse&&+&Men& Career%Oriented% Work%to%Live,%% Not%Live%to%Work% Well%Organized% People%to%think%I%am%% financial%success% Carefree%Person% Formal%Person% Standout% PracHcal% Last%to%know%latest%% fads%and%trends% Style%over%Comfort% Casual&Backpack&+&Women& Comfort%over%Style% Dress%to%Impress% Bags%are%NOT%criHcal%to%style% Purse&&+&Women& Regular&laptop&bag& &&+&Women& Hybrid&laptop&bag/backpack&& &+&Women& Messenger&bag&&+&Women& Lunch&Bag&+&Women& Casual&Backpack&+&Men& Duffel&bag&&+&Men& Tote&bag&&+&Men& Regular&laptop&bag&&+&Men& Hybrid&laptop&bag/backpack&&+& Men& Messenger&bag&&+&Men& Stroller&&+&Men& Briefcase&&+&Men& 0.4% 0.2% 0% !0.2% !0.4% !0.6% !0.8% !0.4% !0.3% !0.2% !0.1% 0% 0.1% 0.2% 0.3% 0.4% 0.5% 0.6% F2&(21.42&%)& F1&(30.33&%)& KEY FINDINGS: WORK BAGS MAPPING Mapping the types of work bags used and the different customer segments can show the type of bags used by each segment.
  • 13. Bags%are%criHcal%to%style% Symmetric&plot& (axes&F1&and&F2:&51.76&%)& Stylish%/%Fashionable%Person% Tote&bag&&+&Women& Do%Everything%to%% Reach%Career%Goals% Purse&&+&Men& Career%Oriented% Work%to%Live,%% Not%Live%to%Work% Well%Organized% People%to%think%I%am%% financial%success% Carefree%Person% Formal%Person% Standout% PracHcal% Last%to%know%latest%% fads%and%trends% Style%over%Comfort% Casual&Backpack&+&Women& Comfort%over%Style% Dress%to%Impress% Bags%are%NOT%criHcal%to%style% Purse&&+&Women& Regular&laptop&bag& &&+&Women& Hybrid&laptop&bag/backpack&& &+&Women& Messenger&bag&&+&Women& Lunch&Bag&+&Women& Casual&Backpack&+&Men& Duffel&bag&&+&Men& Tote&bag&&+&Men& Regular&laptop&bag&&+&Men& Hybrid&laptop&bag/backpack&&+& Men& Messenger&bag&&+&Men& Stroller&&+&Men& Briefcase&&+&Men& 0.4% 0.2% 0% !0.2% !0.4% !0.6% !0.8% !0.4% !0.3% !0.2% !0.1% 0% 0.1% 0.2% 0.3% 0.4% 0.5% 0.6% F2&(21.42&%)& F1&(30.33&%)& KEY FINDINGS: WORK BAGS MAPPING Mapping the types of work bags used and the different customer segments can show the type of bags used by each segment. Formal Professionals Unorganized Careerists Carefree Living Stylish Go-­‐GeFer Pure Workaholics No-­‐style Work Geek
  • 14. Bags%are%criHcal%to%style% Symmetric&plot& (axes&F1&and&F2:&51.76&%)& Stylish%/%Fashionable%Person% Tote&bag&&+&Women& Do%Everything%to%% Reach%Career%Goals% Purse&&+&Men& Career%Oriented% Work%to%Live,%% Not%Live%to%Work% Well%Organized% People%to%think%I%am%% financial%success% Carefree%Person% Formal%Person% Standout% PracHcal% Last%to%know%latest%% fads%and%trends% Style%over%Comfort% Casual&Backpack&+&Women& Comfort%over%Style% Dress%to%Impress% Bags%are%NOT%criHcal%to%style% Purse&&+&Women& Regular&laptop&bag& &&+&Women& Hybrid&laptop&bag/backpack&& &+&Women& Messenger&bag&&+&Women& Lunch&Bag&+&Women& Casual&Backpack&+&Men& Duffel&bag&&+&Men& Tote&bag&&+&Men& Regular&laptop&bag&&+&Men& Hybrid&laptop&bag/backpack&&+& Men& Messenger&bag&&+&Men& Stroller&&+&Men& Briefcase&&+&Men& 0.4% 0.2% 0% !0.2% !0.4% !0.6% !0.8% !0.4% !0.3% !0.2% !0.1% 0% 0.1% 0.2% 0.3% 0.4% 0.5% 0.6% F2&(21.42&%)& F1&(30.33&%)& KEY FINDINGS: WORK BAGS MAPPING Mapping the types of work bags used and the different customer segments can show the type of bags used by each segment. Formal Professionals Unorganized Careerists Carefree Living Stylish Go-­‐GeFer Pure Workaholics No-­‐style Work Geek Stroller-­‐Men Laptop Bag-­‐Men Hybrid Laptop Backpack-­‐Men Casual Backpack Women Duffel Bag-­‐Men Purse-­‐Women Laptop Bag-­‐ Women Casual Backpack Men Messenger Bag -­‐Men / Women Lunch Bag -­‐Women Tote Bag -­‐Men/Women
  • 15. Bags%are%criHcal%to%style% Symmetric&plot& (axes&F1&and&F2:&51.76&%)& Stylish%/%Fashionable%Person% Tote&bag&&+&Women& Do%Everything%to%% Reach%Career%Goals% Purse&&+&Men& Career%Oriented% Work%to%Live,%% Not%Live%to%Work% Well%Organized% People%to%think%I%am%% financial%success% Carefree%Person% Formal%Person% Standout% PracHcal% Last%to%know%latest%% fads%and%trends% Style%over%Comfort% Casual&Backpack&+&Women& Comfort%over%Style% Dress%to%Impress% Bags%are%NOT%criHcal%to%style% Purse&&+&Women& Regular&laptop&bag& &&+&Women& Hybrid&laptop&bag/backpack&& &+&Women& Messenger&bag&&+&Women& Lunch&Bag&+&Women& Casual&Backpack&+&Men& Duffel&bag&&+&Men& Tote&bag&&+&Men& Regular&laptop&bag&&+&Men& Hybrid&laptop&bag/backpack&&+& Men& Messenger&bag&&+&Men& Stroller&&+&Men& Briefcase&&+&Men& 0.4% 0.2% 0% !0.2% !0.4% !0.6% !0.8% !0.4% !0.3% !0.2% !0.1% 0% 0.1% 0.2% 0.3% 0.4% 0.5% 0.6% F2&(21.42&%)& F1&(30.33&%)& KEY FINDINGS: WORK BAGS MAPPING For LWF, the target should be the Stylish Go-­‐Geoers and the Formal Professionals – largest in market size, which fits the type of new bags from LWF. Formal Professionals Unorganized Careerists Carefree Living Stylish Go-­‐GeFer Pure Workaholics No-­‐style Work Geek Stroller-­‐Men Laptop Bag-­‐Men Hybrid Laptop Backpack-­‐Men Casual Backpack Women Duffel Bag-­‐Men Briefcase -­‐Men Purse-­‐Women Lunch Bag -­‐Women Tote Bag -­‐Men/Women Laptop Bag-­‐ Women Casual Backpack Men Messenger Bag -­‐Men / Women VALUED SEGM ENTS OF LWF
  • 16. When asked what the respondents look for in a bag they bring to work: KEY FINDINGS: WORK BAGS Aoributes Pareto: Top 80% Using a Pareto chart, we choose the top aoributes which can fulfill 80% of the requirements of bag users.
  • 17. Looking into the top aoributes, we find that respondents go for func4on (high quality, fit and protecRon) and emo4on (Style + Professionalism) in choosing a bag for work. KEY FINDINGS: WORK BAGS Aoributes Pareto: Top 80% FUNCT IONAL EMOT IONAL
  • 18. We also find similari4es and differences among male and female respondents on aoributes that are important for a work bag. KEY FINDINGS: WORK BAGS Aoributes Pareto: Top 80% FUNCT IONAL EMOT IONAL FEMALES MOST IMPORTANT ATTRIBUTES MaFers a lot (%) Index 1. "Be large enough to carry ALL my things in one place." 72.97 112 2. "Protect documents from becoming wet or damaged." 67.57 102 3. "Be made of high quality materials." 65.79 94 4. "Look stylish." 60.53 103 5. "Be lightweight." 56.76 93 9. "Match my oucit or shoes." 33.33 108 LEAST IMPORTANT ATTRIBUTES Does Not MaFer (%) Index 14. "Be different from the bag I used in college." 75.68 111 15. "Match my purse." 77.78 100 MALES MOST IMPORTANT ATTRIBUTES MaFers a lot (%) Index 1. "Fit a laptop." 84.38 129 2. "Be made of high quality materials." 75.00 107 3. "Be tough and sturdy." 71.88 114 4. "Be lightweight." 65.63 108 5. "Protect documents from becoming wet or damaged." 64.52 97 10. "Alternate among the other bags I also bring to work." 25.81 114 LEAST IMPORTANT ATTRIBUTES Does Not MaFer (%) Index 14. "Be noRceable" 53.13 95 15. “Be different from the bag I used in college." 59.38 87 Note that only females have emoRonal aoributes among their top 5.
  • 19. KEY FINDINGS: BRANDS Brands surveyed have high overall awareness among both males and females. 0%# 80%# 0%$ 80%$ North$Face$ Banana$Republic$ Zara$ Louis$VuiBon$ Oakley$ Kenneth$Cole$ Jansport$ Victorinox$/$Swiss$Gear$ J.$Crew$ TUMI$ RaySBan$ Florsheim$ Bentley$ Moleskine$ Parker$Pen$ Porsche$Design$ Tissot$ Warby$Parker$ OBerBox$Case$ 100%$ 97%$ 97%$ 97%$ 94%$ 91%$ 88%$ 85%$ 85%$ 61%$ 100%$ 82%$ 79%$ 70%$ 67%$ 64%$ 61%$ 36%$ 33%$ North#Face# Banana#Republic# Zara# Louis#Vui:on# Oakley# Kenneth#Cole# Jansport# Victorinox#/#Swiss#Gear# J.#Crew# TUMI# RayKBan# Florsheim# Bentley# Moleskine# Parker#Pen# Porsche#Design# Tissot# Warby#Parker# O:erBox#Case# 92%$ 92%$ 87%$ 76%$ 71%$ 68%$ 66%$ 92%$ 66%$ 61%$ 58%$ 58%$ 39%$ 37%$ 32%$ 32%$ Zara# Michael#Kors# Tory#Burch# Longchamp# Victorinox#/#Swiss#Gear# TUMI# Jansport# RayIBan# Gilt#Groupe# Moleskine# Tissot# Ivanka#Trump# dVb#by#Victoria#Beckham# Warby#Parker# O4erBox#Case# Parker#Pen# 100%$ 100%$ 97%$ 92%$ 0%# 70%# Banana#Republic# Louis#Vui4on# J.#Crew# Kenneth#Cole# Male Average = 78% Female Average = 71% % Aware among Men % Aware among Women Brands Considered by LWF Brands Considered by LWF Licensed Licensed brands: 65% brands: 55% However, the brands considered by LWF have drasRcally lower awareness. Only 3 of the considered brands for males and 1 for females have higher awareness than the average.
  • 20. These brands are then scored on 15 aoributes, as perceived by the respondent. The results will be plooed on a HIGH END (axes$F1$and$F2:$63.63$%)$ Made&from&& Tough& High&Quality&& Materials& Symmetric$plot$ Professional& Able&to&protect& Outgoing& Cheap& Sexy& Stylish& Casual& Old&Fashioned& Feminine& Expensive& On&the&Move& Basic& &my&things& Cool& Up&to&Date& Banana$$ Republic$ Tumi$ Kenneth$ Cole$ Victorinox$/$ $Swiss$Gear$ Warby$$ Zara$ Parker$ Jansport$ Bentley$ OCerBox$ Florsheim$ RayEBan$ North$Face$ Oakley$ J$Crew$ Parker$Pen$ Porsche$Design$ Tissot$ Louis$VuiCon$ Moleskine$ 0.5$ 0.4$ 0.3$ 0.2$ 0.1$ 0$ !0.1$ !0.2$ !0.3$ !0.4$ !0.5$ !0.6$ !0.7$ !0.8$ !0.9$ !1$ !1.1$ !1.2$ !1.1$ !1$ !0.9$ !0.8$ !0.7$ !0.6$ !0.5$ !0.4$ !0.3$ !0.2$ !0.1$ 0$ 0.1$ 0.2$ 0.3$ 0.4$ 0.5$ 0.6$ 0.7$ 0.8$ 0.9$ 1$ 1.1$ 1.2$ F2$(22.21$%)$ F1$(41.42$%)$ correspondence map. This will show how the brands in consideraRon by LWF will perform or KEY posi4oned against the exis4ng brands in the market, based on the percep4on of the consumer. FINDINGS: BRAND MAPPING STYL E FUNC TION INEXPE NSIVE MEN
  • 21. These brands are then scored on 15 aoributes, as perceived by the respondent. The results will be plooed on a map. This will show how the brands in consideraRon by LWF will perform or posi4oned against the exis4ng brands in the INEXPE NSIVE Symmetric$plot$ (axes$F1$and$F2:$68.96$%)$ Zara$ Jansport$ Kenneth$Cole$ On#the#Move# Basic# Professional# Able#to#protect# #my#things# RayHBan$ Stylish# Gilt$Groupe$ Up#to#Date# Cool# Casual# Old## Fashioned# correspondence Feminine# Cheap# Tough# Made#of## High#Quality## Materials# Outgoing# Sexy# Banana$$ Republic$ TUMI$ Victorinox$/$ $Swiss$Gear$ Warby$$ Parker$ Ivanka$Trump$ OGerBox$Case$ Tory$Burch$ Michael$Kors$ Moleskine$ J.$Crew$ dVb$by$$ Parker$Pen$ Tissot$ Victoria$Beckham$ Louis$VuiGon$ Longchamp$ 0.7% 0.5% 0.3% 0.1% !0.1% !0.3% !0.5% !1.2% !1% !0.8% !0.6% !0.4% !0.2% 0% 0.2% 0.4% 0.6% 0.8% F2$(21.17$%)$ F1$(47.79$%)$ KEY FINDINGS: BRAND MAPPING STYL E FUNC TION HIGH END WOMEN market, based on the percep4on of the consumer.
  • 22. The following shows the compeRRve posiRoning summary of exisRng bags and the considered brands, coming the correspondence KEY analysis. FINDINGS: BRAND MAPPING COMPETITIVE POSITIONING Exis4ng Brands LWF Considered Brands COOL PROFESSIONALS Cool, Professional Kenneth Cole HIGH END STYLE Expensive, High quality, Stylish Louis Vuioon PROFESSIONAL TOOLS Made from high quality, professional TUMI HIGH UTILITY Able to Protect, Tough North Face, Victorinox SEXY FASHION Feminine, Sexy Tory Burch, Michael Kors STYLISH BASICS Up to date, Stylish Zara, J Crew, Banana Rep, Longchamp BASIC FUNCTIONALITY Cheap, Casual, Basic Jansport none From here, LWF will know which brands they will compete against depending on the brand they plan to use and license for their new line of bags.
  • 23. The respondents were also shown the licensed brands and asked how likely they are to purchase the new line of bags. The top 4 brands, averaging above the Moleskine( Moleskine" Ray<Ban( RayDBan" Bentley( Bentley" Porsche(Design( Porsche"Design" Tissot( Tissot" Florsheim( Florsheim" Warby(Parker( Warby"Parker" Oakley( Oakley" Parker( Parker" O+erBox" % Likelihood of Purchase: Ranked based on Mean Score 115" 104" 104" 96" 96" 95" 92" 88" 98" 111" O"erBox( KEY average, are shown. FINDINGS: LWF BRAND-­‐FIT 121# 121# 120# 120# 105# 105# 94# 94# 92# 92# 88# 88# 88# 88# 86# 105# Moleskine& Moleskine# Ray@Ban& RayHBan# Gilt&Groupe& Gilt#Groupe# dVb&by&Victoria&Beckham& dVb#by#Victoria#Beckham# Warby#Parker# Warby&Parker& Tissot# Tissot& Parker# Parker& O5erBox# O-erBox& Ivanka#Trump# 86# 105# Ivanka&Trump& Average Price Expected to be Paid: $122.50 • Porsche and Bentley: 20-­‐25% higher ($148-­‐$150) • Ray-­‐Ban: At par ($122.50) • Moleskine: 13% lower ($106.25) Average Price Expected to be Paid: $115.14 • dVB by Victoria Beckham: 20% higher ($137.50) • Ray-­‐Ban and GILT: At par ($115) • Moleskine: 9% lower ($105) MEN Index WOMEN Index Moleskine and Ray-­‐Ban : Consistent topped for both genders Each gender then had specific brands that followed: Bentley and Porsche for men (from the “High End Style” brand group) and Gilt Groupe and dVB for women (from the “Sexy Fashion” brand group).
  • 24. For Stylish Go-­‐GeFers and Formal Professionals • Largest market; LWF’s bag fits these segments • Score high on “Career” aoributes, with one being more “Stylish” while the other more “Organized” Top Aoributes of work bags they are looking for: • FuncRonal: High quality, ProtecRon, and Size • EmoRonal: STYLE: Especially for women Brand recommendaRons: Ray-­‐Ban and/or Moleskine for both genders • Brand percepRon as “Cool Professionals” and “Professional Tools” • Have the highest awareness among the considered brands, can compete against exisRng brands • Already have high interest and openness to purchase among surveyed consumers. • If discussions with those companies don’t work out, they can be subsRtuted by Bentley / Porsche Design for men and Gilt Group or DVB for women. CONCL USIONS AND RECOMMENDATION
  • 25. 1. Conduct larger scale quanRtaRve research in key ciRes 2. Conduct in-­‐depth qualitaRve survey on chosen brands • Can get or mine for deeper insights from consumers • Check to see acceptance that an exisRng non-­‐bag brand will have a line of professional bags • Refine posiRoning statements based on discussion points from qualitaRve survey 3. Possible conduct a controlled test market in a small locaRon • As the licensed brand doesn’t have an exisRng bag collecRon at mass retailers, this test can check whether the bag can stand on its own at the shelves. • This can also be a test whether there is market acceptance by mass retailers (ie. purchasing department at Walmart or Macy’s) 4. For LWF, share research with the target licensed brands. NEXT ST EPS ON RESEARCH AND FOR LWF
  • 26. PRESENTED BY CHARLES AFRICA LEATHER WORK THANK YOU! FORCE* BRANDING RESEARCH 09 DECEMBER 2013 Consumer Research and Survey on Brand Licensing for Leather Bags