Christopher Naylor

Stockport, United Kingdom United Kingdom

Campaign Manager at Citation Professional Solutions

Legal

Employed as Campaign Manager at Citation Professional Solutions I manage outbound telephony campaigns aimed at B2B, promoting and selling our market-leading services in the high-risk areas of Health & Safety and Employment Law. With over 8,000 businesses across the UK to safeguard I am using my 10 years contact centre experience to help build the customer base, strengthen relationships with existing customers and retain our clients at the end of their contract. Citation are the only company in Europe using a Noble dialler integrated with Salesforce and analysis of our outbound activity will drive process improvements and an on-going multichannel strategy that best suits our clients. ...