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Introduction to the
    Social Web
      June 28, 2010
Facebook
           more than once a week
           more than once a month
Warm Up    never
          LinkedIn
           Used it in the last month
           Updated my profile in the last year
           No LinkedIn profile
          Twitter
           Retweets and hash tags and bit.lys, oh
           my!
           I Tweet sometimes but mostly I
           Follow
           No Twitter
          Blogs
           Write regularly
           Read every day
           Read blogs sometimes
           No blogs
A Vision of Students Today   video source: http://www.youtube.com/watch?v=dGCJ46vyR9o
Why is the Social Web
           important to you?
Check In
           Is the Social Web a
           Chia Pet?
A Shared Language
for the Social Web
Shared     Every person comes to a group
           with different experience.
Language   To join a culture, each person
           must learn the Shared
           Language of that culture.
Shared Language
Every culture creates for itself a Shared
Language
The process of creating a Shared
Language is essential for group formation
We already have Shared Language
  Opening Circle
  Check In
  Appreciation
  Chia Pet
The purpose of this workshop is to begin
to create a Shared Language for the
Social Web
View from 40,000 feet
 This workshop can only offer a view of
 the Social Web from 40,000 feet
 But from here we can learn the shape
 of the landscape
 And together create a Shared
 Language of names for the Landmarks
The Firehose
 This workshop will also be a bit of a
 firehose
 I will be presenting a lot of
 information
 Your goal is not try to understand it
 all, but to better understand what you
 don’t understand
 Focus on the language and the words
The Iceberg
 Even in my full BGI Social Web
 course I can only teach just the tip of
 the iceberg
 But I will act as your guide to get a
 glimpse of how deep this topic can
 be
 Think about where you wish to dive
 deeper in future workshops
So what is the problem we are
              trying to solve?
The Problem   Rapid Change!
Rapid Change
So what is changing?
  Product Proliferation
Rapid Change
So what is changing?
  Product Proliferation
  Media Proliferation
Rapid Change
So what is changing?
  Product Proliferation
  Media Proliferation
  Access Proliferation
Rapid Change
So what is changing?
  Product Proliferation
  Media Proliferation
  Access Proliferation
  Fragmentation & Disintermediation
Rapid Change
So what is changing?
  Product Proliferation
  Media Proliferation
  Access Proliferation
  Fragmentation & Disintermediation
  Rise of Active Participation
Rapid Change
So what is changing?
  Product Proliferation
  Media Proliferation
  Access Proliferation
  Fragmentation & Disintermediation
  Rise of Active Participation
  Demand for Authenticity
Rapid Change
So what is changing?
  Product Proliferation
  Media Proliferation
  Access Proliferation
  Fragmentation & Disintermediation
  Rise of Active Participation
  Demand for Authenticity
  The Long Tail
Rapid Change
So what is changing?
  Product Proliferation
  Media Proliferation
  Access Proliferation
  Fragmentation & Disintermediation
  Rise of Active Participation
  Demand for Authenticity
  The Long Tail
  Exponential Times
Rapid Change
So what is changing?
  Product Proliferation
  Media Proliferation
  Access Proliferation
  Fragmentation & Disintermediation
  Rise of Active Participation
  Demand for Authenticity
  The Long Tail
  Exponential Times
  Climate Change
There is only one way to
Joining the    manage this rapid change
Conversation   Find others to help you!
               Join the
               Conversation!
The Social Web
So where is this place that we are going
to converse? It’s called the Social Web
So what is the Social Web?
  It is Social Networks of people having
  conversations
  Who are sharing Social Media
  It functions using Social Software
  applications
  And takes advantage of the toolchest of
  open technologies called Web 2.0
So what are
                  Social Networks?
Social Networks    “A web of interconnected people
                   who directly or indirectly interact
                   with or influence each other.”
                   — anonymous
Social Networking in Plain English   video source: http://commoncraft.com/video-social-networking
Social Networks
 So what are Social Networks?
   “A web of interconnected people who
   directly or indirectly interact with or
   influence each other.”
   The web of connections that make up
   the structure of a Social Network are as
   important as the nodes
   The information that flows through
   these relationships are two-way, i.e. they
   are conversations
Social Networks
 Types of Relationships?
   Kinship
   Friendship
   Financial exchange
   Common beliefs
   Common interests
   Common culture
Social Networks
 Why are Social Networks so
 powerful?
   Connections are exponential
     Tier Three people are those that
     influence hundreds
     Tier Two people are those that
     influence thouse hundreds, and thus
     influence thousands
     Tier One people are those that can
     influence ten’s of thousands
Social Networks
 However, the hierarchy above doesn’t
 accurately describe what really
 happens
   Every Tier One influencer is surrounded
   by other people
   Even a small Tier Three people can have
   strong influence on Tier Ones, thus have
   influence on thousands
   Social networks are fractal
Social Networks
 Also, the interactions between
 different social networks may not be
 intuitively obvious
 People can connect the social
 networks in many different ways
Social Networks
 These are are some of the people
 that are between the networks
   Connectors — connect people to each
   other
   Mavens — connect people through
   sharing knowledge
   Influencers — Use knowledge to engage
   and persuade
An social network example
Social
Networks   Is Facebook a Social
           Network?
Social Networks
 Facebook is not a Social Network
   Facebook offers services to Social
   Networks
   Thus it is more properly a Social
   Networking Service
   It is is Facebook’s interest to claim they
   are the Social Network
   If Facebook were to close today, the
   Social Networks it serves would still exist
So what is Social Media?
                 “The online technologies and
Social Media     practices that people use to share
                 opinions, insights, experiences,
                 and perspectives with each
                 other.”— anonymous
                   News & Stories
                   Places & Events
                   Speech & Audio
                   Photos & Videos
Parking Lot Indicator
Social Media
 Above all, Social Media is about
 conversations
   They are personal and authentic
   They are vibrant and emergent
   They are two-way — you must listen
   then respond
   They can’t be controlled or organized
   without losing their value
Social Media
                 Five Rules of Conversation
                                     — doc searls
 The purpose of conversation     People in conversations
 is to create and improve        don’t repeat the same thing
 understanding — not to          over and over — they move
 “deliver messages”              on
                                 Conversations are about
 There is no “audience” in       listening and talking, not
 conversation, only partners     announcing
                                 Conversation is live, and
                                 constantly moving and
                                 changing
Social Media
 Social Media as an umbrella term
 does not include all of the Social Web
   In fact, much of the abuses of the Social
   Web are cause by old-style Madison
   Ave. marketing
   They are attempting to co-opt the Social
   Web by returning it to be a one-way
   medium
   For Social Media to be effective, it must
   be two-way, i.e. conversational
Tell of an example of use
Social     of Social Media that you
Networks   love?
           How about Social Media
           use you hate? (i.e. what's an
           annoying/marketing/self-
           promoting use of social media
           that drives you nuts?)
So what is Social Software?

Social Software    “Software that supports group
                   interaction.”
                   — clay shirky


                   “Software that supports, extends,
                   or derives value from human
                   social behavior.”
                   — tom coates
Social Software
 So what are some kinds of social
 software?
Forums &
 Blogs                    Online
                        Communities



             Social
           Networking                    Media Sharing
            Services




Podcasts                Life Streaming
Blogs
 What is a “Blog”?
   “A frequent and chronological
   publication of personal thoughts,
   pictures and weblinks”
Blogs in Plain English   video source: http://commoncraft.com/blogs
Blogs
 As a collective, the blogosphere rivals
 any mass media in terms of reach,
 time spent, and their wider cultural,
 social and political impact.
 Blogging today must be embraced
 whether you are a technologist, a
 marketer, advertising professional,
 content producer, or a teacher.
Social Software
 Dark Side of Social
 Software
Social Software
 Dark Side of Social
 Software
   Software that gets
   spammed
   -- clay shirky
Social Software
 Dark Side of Social
 Software
   Software that gets
   spammed
   -- clay shirky

   Software that gets trolls
   -- sunir shah
Social Software
 Dark Side of Social
 Software
   Software that gets
   spammed
   -- clay shirky

   Software that gets trolls
   -- sunir shah

   Software that gets you laid
   -- jamie zawinski
So what is Web 2.0?
           “The technology and web design
Web 2.0    to enhance creativity, information
           sharing, and collaboration among
           users”— anonymous
The Machine is Us/ing Us   video source: http://www.youtube.com/watch?v=NLlGopyXT_g
The Social Web
So what are the technologies of
Web 2.0?
  Open Data Formats
    RSS, HTML, XML, Atom, ...
  Open APIs
    REST, Ajax, OpenID, oAuth, ...
  Open Approaches
    Form≠Content, Mashups, Aggregation,
    Filtering, Tagging, Folksonomy, ...
The Social Web   http://www.mirnabard.com/2010/02/15-categories-of-social-media/
Social Media Glossary   http://www.socialbrite.org/sharing-center/glossary/
Social Media Revolution 2 (refresh)   video source: http://www.youtube.com/watch?v=lFZ0z5Fm-Ng
Questions?
       Feedback?
ChristopherA@LifeWithAlacrity.com
A Vision of Students Today


KEYQUOTE: “This video was created by
me and the 200 students enrolled in
ANTH 200: Introduction to Cultural
Anthropology at Kansas State University,
Spring 2007. It began as a
brainstorming exercise, thinking about     VIDEO: Wesch, M. (2007, October
how students learn, what they need to      12) Digital Ethnography, Kansas State
learn for their future, and how our        University, Manhattan, KS, USA.
current educational system fits in. We      Retrieved from http://
created a Google Document to facilitate    www.youtube.com/watch?
the brainstorming exercise…”               v=dGCJ46vyR9o or BLOG: http://
                                           mediatedcultures.net/ksudigg/?
                                           p=119
Social Networking in Plain
English


ABSTRACT: “Social Networking in Plain
English introduces the basic ideas
behind Social Networking. The video
focuses on the role of social test
networking in solving real-world
problems. The video includes: The role
                                            VIDEO: Lefever, L. (2007, June 27)
of people networks in business and
                                            Commoncraft, Seattle, WA USA.
personal life; The hidden nature of real-
                                            Retrieved from http://
world people networks; How social
                                            commoncraft.com/video-social-
networking sites reveal hidden
                                            networking
connections; The basic features of social
networking websites.”
Blogs in Plain English




ABSTRACT: “A video for people who
wonder why blogs are such a big deal.
                                          VIDEO: Lefever, L. (2008, March 5)
This is a short introduction to blogs -
                                          Commoncraft, Seattle, WA USA.
how they work and why they matter.”
                                          Retrieved from http://
                                          commoncraft.com/blogs
The Machine is Us/ing Us
(Final Version)



POETIC TRANSCRIPT: “We Are the
Web, When we post and then tag
pictures, teaching the Machine to give
names, we are teaching the Machine.,
                                          VIDEO: Wesch, M. (2007, May 08)
Each time we forge a link, we teach it
                                          Digital Ethnography, Kansas State
an idea. Think of the 100 billion times
                                          University, Manhattan, KS, USA.
per day humans click on a Web page,
                                          Retrieved from http://
teaching the Machine”
                                          www.youtube.com/watch?
                                          v=NLlGopyXT_g
Social Media Revolution 2
(refresh)




ABSTRACT: “Social Media Revolution 2
is a refresh of the original video with
new and updated social media &
                                             VIDEO: Qualman, E. (2010, May 27)
mobile statistics that are hard to ignore.
                                             Socialnomics. Retrieved from http://
Based on the book Socialnomics by Erik
                                             www.youtube.com/watch?
Qualman.”
                                             v=lFZ0z5Fm-Ng
More resources…

http://delicious.com/christophera/
        bgimgt566sx/unit1

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Introduction to the Social Web (BGIedu 2010 06-28)

  • 1. Introduction to the Social Web June 28, 2010
  • 2. Facebook more than once a week more than once a month Warm Up never LinkedIn Used it in the last month Updated my profile in the last year No LinkedIn profile Twitter Retweets and hash tags and bit.lys, oh my! I Tweet sometimes but mostly I Follow No Twitter Blogs Write regularly Read every day Read blogs sometimes No blogs
  • 3. A Vision of Students Today video source: http://www.youtube.com/watch?v=dGCJ46vyR9o
  • 4. Why is the Social Web important to you? Check In Is the Social Web a Chia Pet?
  • 5. A Shared Language for the Social Web
  • 6. Shared Every person comes to a group with different experience. Language To join a culture, each person must learn the Shared Language of that culture.
  • 7. Shared Language Every culture creates for itself a Shared Language The process of creating a Shared Language is essential for group formation We already have Shared Language Opening Circle Check In Appreciation Chia Pet The purpose of this workshop is to begin to create a Shared Language for the Social Web
  • 8. View from 40,000 feet This workshop can only offer a view of the Social Web from 40,000 feet But from here we can learn the shape of the landscape And together create a Shared Language of names for the Landmarks
  • 9. The Firehose This workshop will also be a bit of a firehose I will be presenting a lot of information Your goal is not try to understand it all, but to better understand what you don’t understand Focus on the language and the words
  • 10. The Iceberg Even in my full BGI Social Web course I can only teach just the tip of the iceberg But I will act as your guide to get a glimpse of how deep this topic can be Think about where you wish to dive deeper in future workshops
  • 11. So what is the problem we are trying to solve? The Problem Rapid Change!
  • 12. Rapid Change So what is changing? Product Proliferation
  • 13. Rapid Change So what is changing? Product Proliferation Media Proliferation
  • 14. Rapid Change So what is changing? Product Proliferation Media Proliferation Access Proliferation
  • 15. Rapid Change So what is changing? Product Proliferation Media Proliferation Access Proliferation Fragmentation & Disintermediation
  • 16. Rapid Change So what is changing? Product Proliferation Media Proliferation Access Proliferation Fragmentation & Disintermediation Rise of Active Participation
  • 17. Rapid Change So what is changing? Product Proliferation Media Proliferation Access Proliferation Fragmentation & Disintermediation Rise of Active Participation Demand for Authenticity
  • 18. Rapid Change So what is changing? Product Proliferation Media Proliferation Access Proliferation Fragmentation & Disintermediation Rise of Active Participation Demand for Authenticity The Long Tail
  • 19. Rapid Change So what is changing? Product Proliferation Media Proliferation Access Proliferation Fragmentation & Disintermediation Rise of Active Participation Demand for Authenticity The Long Tail Exponential Times
  • 20. Rapid Change So what is changing? Product Proliferation Media Proliferation Access Proliferation Fragmentation & Disintermediation Rise of Active Participation Demand for Authenticity The Long Tail Exponential Times Climate Change
  • 21. There is only one way to Joining the manage this rapid change Conversation Find others to help you! Join the Conversation!
  • 22. The Social Web So where is this place that we are going to converse? It’s called the Social Web So what is the Social Web? It is Social Networks of people having conversations Who are sharing Social Media It functions using Social Software applications And takes advantage of the toolchest of open technologies called Web 2.0
  • 23. So what are Social Networks? Social Networks “A web of interconnected people who directly or indirectly interact with or influence each other.” — anonymous
  • 24. Social Networking in Plain English video source: http://commoncraft.com/video-social-networking
  • 25. Social Networks So what are Social Networks? “A web of interconnected people who directly or indirectly interact with or influence each other.” The web of connections that make up the structure of a Social Network are as important as the nodes The information that flows through these relationships are two-way, i.e. they are conversations
  • 26. Social Networks Types of Relationships? Kinship Friendship Financial exchange Common beliefs Common interests Common culture
  • 27. Social Networks Why are Social Networks so powerful? Connections are exponential Tier Three people are those that influence hundreds Tier Two people are those that influence thouse hundreds, and thus influence thousands Tier One people are those that can influence ten’s of thousands
  • 28. Social Networks However, the hierarchy above doesn’t accurately describe what really happens Every Tier One influencer is surrounded by other people Even a small Tier Three people can have strong influence on Tier Ones, thus have influence on thousands Social networks are fractal
  • 29. Social Networks Also, the interactions between different social networks may not be intuitively obvious People can connect the social networks in many different ways
  • 30. Social Networks These are are some of the people that are between the networks Connectors — connect people to each other Mavens — connect people through sharing knowledge Influencers — Use knowledge to engage and persuade
  • 31. An social network example
  • 32. Social Networks Is Facebook a Social Network?
  • 33. Social Networks Facebook is not a Social Network Facebook offers services to Social Networks Thus it is more properly a Social Networking Service It is is Facebook’s interest to claim they are the Social Network If Facebook were to close today, the Social Networks it serves would still exist
  • 34. So what is Social Media? “The online technologies and Social Media practices that people use to share opinions, insights, experiences, and perspectives with each other.”— anonymous News & Stories Places & Events Speech & Audio Photos & Videos
  • 36. Social Media Above all, Social Media is about conversations They are personal and authentic They are vibrant and emergent They are two-way — you must listen then respond They can’t be controlled or organized without losing their value
  • 37. Social Media Five Rules of Conversation — doc searls The purpose of conversation People in conversations is to create and improve don’t repeat the same thing understanding — not to over and over — they move “deliver messages” on Conversations are about There is no “audience” in listening and talking, not conversation, only partners announcing Conversation is live, and constantly moving and changing
  • 38. Social Media Social Media as an umbrella term does not include all of the Social Web In fact, much of the abuses of the Social Web are cause by old-style Madison Ave. marketing They are attempting to co-opt the Social Web by returning it to be a one-way medium For Social Media to be effective, it must be two-way, i.e. conversational
  • 39. Tell of an example of use Social of Social Media that you Networks love? How about Social Media use you hate? (i.e. what's an annoying/marketing/self- promoting use of social media that drives you nuts?)
  • 40. So what is Social Software? Social Software “Software that supports group interaction.” — clay shirky “Software that supports, extends, or derives value from human social behavior.” — tom coates
  • 41. Social Software So what are some kinds of social software?
  • 42. Forums & Blogs Online Communities Social Networking Media Sharing Services Podcasts Life Streaming
  • 43. Blogs What is a “Blog”? “A frequent and chronological publication of personal thoughts, pictures and weblinks”
  • 44. Blogs in Plain English video source: http://commoncraft.com/blogs
  • 45. Blogs As a collective, the blogosphere rivals any mass media in terms of reach, time spent, and their wider cultural, social and political impact. Blogging today must be embraced whether you are a technologist, a marketer, advertising professional, content producer, or a teacher.
  • 46. Social Software Dark Side of Social Software
  • 47. Social Software Dark Side of Social Software Software that gets spammed -- clay shirky
  • 48. Social Software Dark Side of Social Software Software that gets spammed -- clay shirky Software that gets trolls -- sunir shah
  • 49. Social Software Dark Side of Social Software Software that gets spammed -- clay shirky Software that gets trolls -- sunir shah Software that gets you laid -- jamie zawinski
  • 50. So what is Web 2.0? “The technology and web design Web 2.0 to enhance creativity, information sharing, and collaboration among users”— anonymous
  • 51. The Machine is Us/ing Us video source: http://www.youtube.com/watch?v=NLlGopyXT_g
  • 52. The Social Web So what are the technologies of Web 2.0? Open Data Formats RSS, HTML, XML, Atom, ... Open APIs REST, Ajax, OpenID, oAuth, ... Open Approaches Form≠Content, Mashups, Aggregation, Filtering, Tagging, Folksonomy, ...
  • 53. The Social Web http://www.mirnabard.com/2010/02/15-categories-of-social-media/
  • 54. Social Media Glossary http://www.socialbrite.org/sharing-center/glossary/
  • 55. Social Media Revolution 2 (refresh) video source: http://www.youtube.com/watch?v=lFZ0z5Fm-Ng
  • 56. Questions? Feedback? ChristopherA@LifeWithAlacrity.com
  • 57. A Vision of Students Today KEYQUOTE: “This video was created by me and the 200 students enrolled in ANTH 200: Introduction to Cultural Anthropology at Kansas State University, Spring 2007. It began as a brainstorming exercise, thinking about VIDEO: Wesch, M. (2007, October how students learn, what they need to 12) Digital Ethnography, Kansas State learn for their future, and how our University, Manhattan, KS, USA. current educational system fits in. We Retrieved from http:// created a Google Document to facilitate www.youtube.com/watch? the brainstorming exercise…” v=dGCJ46vyR9o or BLOG: http:// mediatedcultures.net/ksudigg/? p=119
  • 58. Social Networking in Plain English ABSTRACT: “Social Networking in Plain English introduces the basic ideas behind Social Networking. The video focuses on the role of social test networking in solving real-world problems. The video includes: The role VIDEO: Lefever, L. (2007, June 27) of people networks in business and Commoncraft, Seattle, WA USA. personal life; The hidden nature of real- Retrieved from http:// world people networks; How social commoncraft.com/video-social- networking sites reveal hidden networking connections; The basic features of social networking websites.”
  • 59. Blogs in Plain English ABSTRACT: “A video for people who wonder why blogs are such a big deal. VIDEO: Lefever, L. (2008, March 5) This is a short introduction to blogs - Commoncraft, Seattle, WA USA. how they work and why they matter.” Retrieved from http:// commoncraft.com/blogs
  • 60. The Machine is Us/ing Us (Final Version) POETIC TRANSCRIPT: “We Are the Web, When we post and then tag pictures, teaching the Machine to give names, we are teaching the Machine., VIDEO: Wesch, M. (2007, May 08) Each time we forge a link, we teach it Digital Ethnography, Kansas State an idea. Think of the 100 billion times University, Manhattan, KS, USA. per day humans click on a Web page, Retrieved from http:// teaching the Machine” www.youtube.com/watch? v=NLlGopyXT_g
  • 61. Social Media Revolution 2 (refresh) ABSTRACT: “Social Media Revolution 2 is a refresh of the original video with new and updated social media & VIDEO: Qualman, E. (2010, May 27) mobile statistics that are hard to ignore. Socialnomics. Retrieved from http:// Based on the book Socialnomics by Erik www.youtube.com/watch? Qualman.” v=lFZ0z5Fm-Ng