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Can an Algorithm Reduce
the Perceived Bias of
News? Testing the Effect of
Machine Attribution on News
Readers’ Evaluations of Bias,
Anthropomorphism, and
Credibility
T. Franklin Waddell
The American University in Cairo
Current Issues in Mass Communications - JRMC 5502-
01
Course Instructor: Dr. Shahira Fahmy
CONTENTS OF THIS PRESENTATION
THE FOLLOWING CONTENT IS COVERED IN THIS PRESENTATION:
1. Introduction video about AI by Bassem Akram Senior Data Management Analyst at the UNHCR
2. Discussion Questions
3. Role of AI in Misinformation
4. AI Journalism examples
5. Common criteria used to judge credibility of news
6. Heuristics
7. Affordances
8. MAIN Model and its four affordances
9. Anthropomorphism
10. Hypotheses
11. Method & Procedure
12. Main Study Supplemental Material
13. Supplemental Analysis
14. Results
15. Discussion
16. Limitations
17. Future Research Directions
18. Implementing this study in Egypt
19. Recommendation for AI Courses
20. Resources
AI IS NOT NEW
ROBOTS CAN HAVE CITIZENSHIP
THE AI MARKET WILL BE WORTH A LOT
AI WILL MAKE A LOT OF JOBS DISAPPEAR
“The rise of artificial intelligence is likely to extend this job destruction deep into the middle
classes, with only the most caring, creative or supervisory roles remaining." Stephen Hawking
HUMANS ARE SMARTER THAN ANY TYPE OF AI - FOR NOW
VIDEO BY BASSEM AKRAM
CAN AI BE
BIASED? HOW?
1988
MEDICAL SCHOOL INCIDENT
ROLE OF AI IN MISINFORMATION
AI Deepfake Tech. IN MISINFORMATION
AI Journalism
Different degrees of human
interference in Artificial
Intelligence Journalism.
Is 4.4 jolt an end to
Los Angeles’
earthquake
drought?
A robot wrote this
entire article. Are
you scared yet,
human?
2014 2020
How do readers commonly judge the credibility of
news?
Needing more mental
processing, thus more
effort
Using ready mental rules of
thumb, minimal effort. Such
as length and source
heuristics
Capabilities that are
conveyed by an object that
makes it user-friendly
SYSTEMATIC PROCESSING
OF MESSAGES
HEURISTICS or Cue-based
AFFORDANCES
“Machine Heuristics” which is a rule of thumb that machines are more
secure, and trustworthy than humans (Sundar & Kim 2019)
Information overload online
Common heuristics in media Cues = markers/indicators
HEURISTICS
People are cognitive misers
AFFORDANCES
TYPES OF AFFORDANCES ON DIGITAL MEDIA
EXPLICIT PATTERN HIDDEN METAPHORICAL
MAIN
Model
The elements of the MAIN model by Sundar (2008) in
the figure below, and which are the basis for the study
at hand, are the affordances explained by the video.
Other elements of the MAIN model are: Modality,
Interactivity,and Navigability.
MODALITY
Close to the concept of the
medium, being it aural, textual
or audiovisual. Multimodality is
the multiple forms of media
combined together.
INTERACTIVITY
The interaction and activity; the
shift of moving from the passivity
of using traditional media, to the
activity of using digital media.
AGENCY
The identity of the source to
the receiver. The source can
be a human author, a
computer, or a news
organization.
NAVIGABILITY
Features that suggest moving
from one location to another
online or offline.
02
01
04
03
Perceived credibility of the audience is altered by those
four affordances (Sundar, 2008)
AGENCY
Similarity Attraction
Low perceived bias/ high
perceived credibility
High perceived bias/low
perceived credibility
Less human-like
(anthropomorphic)
HUMANS MACHINES
+ +
- - "One factor in user trust is the degree
to which a system is perceived as
human-like, or anthropomorphic"
(Jensen, Khan and Albayram, 2020).
ANTHROPOMORPHISM
The North Wind and the sun by Aesop
Objectum Sexuality and ANTHROPOMORPHISM
Married to Eiffel Tower
Married to a rollercoaster
AI Anthropomorphism (ALEXA)
Other Examples of AI ANTHROPOMORPHISM
Siri
Black Mirror -
Clone Husband
Cortana
Samantha
Fictional
Examples
Real
Examples
INDEPENDENT MEDIATING DEPENDENT
HYPOTHESES
RESEARCH METHOD
PROCEDURES
612 Participants
from MTurk to
achieve (80%
power) at Alpha =
0.05
Effect Size = 0.15
Sample Size
Pretesting
Using Fox News and
MSNBC, which are
known for their
partiality
Recall Test
Using Independent
Sample 1, 92% of the
participants were
able to recall the
sources
The study was approved by the
institutional review board at the
primary investigator’s university.
MAIN STUDY
Supplemental Material
Supplemental Analysis
WOULD PARTICIPANTS’
PERCEIVED CREDIBILITY
INCREASE IN THE
PRESENCE OF MULTIPLE
AUTHORS OF THE SAME
TYPE TOGETHER?
Results revealed no significant
effects on perceived credibility.
NO
WOULD PARTICIPANTS’
PERCEIVE AN ALGORITHM
TOOL (Quill) AS MORE
MACHINE LIKE COMPARED
TO A MACHINE AUTHOR
POWERED BY AN AI
COMPANY (Automated
Insights)?
Results revealed that both (Quill &
Automated Insights) were perceived
as more machine-like than a
human author.
NO
RESULTS
All hypotheses were supported except H5, it was partially supported because findings
showed that, tandem authors were perceived as more credible than human authors
alone via the indirect pathway of bias, but less credible than human authors alone via
source anthropomorphism.
DISCUSSION
Due to Machine Heuristics,
AI authors lead to higher
perceived credibility than
Human authors.
Due to similarity
attraction, AI authors are
perceived as less credible
than human authors as a
result of their lower
human-likeness (less
anthropomorphic).
A supplemental test conducted
after the main study showed
that tandem authorship of
different authors (AI & human),
versus multiple authors, has
significant effect on bias.
Participants tend to be
distracted from the authors of
articles when the stimuli
(content) is placed in an
information overloaded context
like Social Media.
2
3
4
1
LIMITATIONS
The underrepresentation of the
conservatives/republicans had an
effect on the results
Stimuli pertained to
politically motivated
current events prone to
perceptions of bias
Exposing them to
content directly
from source might
have had an effect
on the ability to
recall the source
Sample Stimuli
Context
FUTURE RESEARCH DIRECTIONS
Tandem Social Media
Higher Human
Likeness
Other Fields
More research on
the tandem
relationship between
machine & human.
Testing the effect of
the reader’s ability to
recall the author on
Social Media on the
psychological effect
on automation.
Testing whether
attributing human
traits to machine
authors can mitigate
the negative effects
on credibility via the
indirect route of
anthropomorphism.
Studying how
people respond to
automated authors
in fields other than
politics.
AI Literacy
The effect of the
degree of
familiarity with
automation on
perceived
credibility.
IMPLEMENTING THIS STUDY IN EGYPT
“As for possible moderators,
additional studies should evaluate
not just the effects of automation
overall, but also probe specific
variables that might condition the
effects of purported machine
authorship such as technological
expertise or familiarity with
automation.” (Waddell, 2019)
What inspired us
IMPLEMENTING THIS STUDY IN EGYPT
The role of “AI Literacy”
on the effect of human,
automated and tandem
authorship on perceived
credibility of news.
Participants will be pre-
tested for their AI literacy
through a questionnaire
which should have high
internal consistency
(reliability).
600 students, half from a
gov. and another half
from private universities
Research
Problem
Pre-test
Sample
H1
Machine attribution (versus
human attribution) will mitigate
perceptions of media bias in the
case of high AI literate students
through Machine Heuristics.
H3
Machine attribution (versus human
attribution) has minimal effect on
perceptions of source
anthropomorphism in the case of
high AI literate students.
H5
Machine attribution (versus human
attribution) will mitigate perceptions of
media bias in the case of low AI literate
students through Machine Heuristics.
H2
Machine attribution (versus human
attribution) will enhance
perceptions of news credibility via
the indirect pathway of media bias
in the case of high AI literate
students.
H4
Machine attribution (versus human
attribution) will have minimal effect on
news credibility via the indirect pathway
of anthropomorphism in the case of
high literate AI students.
H6
Machine attribution (versus human
attribution) will enhance perceptions of
news credibility via the indirect pathway of
media bias in the case of low AI literate
students.
H7
Machine attribution (versus human
attribution) has a high effect on
perceptions of source anthropomorphism
in the case of low AI literate students.
H8
Machine attribution (versus human
attribution) will have a negative effect on
news credibility via the indirect pathway of
anthropomorphism in the case of low literate
AI students.
HYPOTHESES
Online Courses for AI literacy
1. Data Science and Machine Learning: AI for Everyone - on Coursera by Andrew NG
https://www.coursera.org/learn/ai-for-everyone/home/welcome
2. Understanding the Impact of Deepfake Videos
https://www.linkedin.com/learning/understanding-the-impact-of-deepfake-videos/the-
strange-reality-of-deepfake-media?u=57686545
- Gabon President: https://www.youtube.com/watch?v=YABdm-12PQo
- Nixon: https://www.youtube.com/watch?v=2rkQn-43ixs&feature=youtu.be
- Queen Elizabeth article & video:
- https://www.theguardian.com/technology/2020/dec/24/channel-4-under-fire-for-deepfake-queen-christmas-message
- https://www.youtube.com/watch?v=iOIoU9U9gZg
- Trump’s Deep Fake: https://www.youtube.com/watch?v=EFHyzuqjaok
- https://www.theatlantic.com/technology/archive/2014/03/earthquake-bot-los-angeles-times/359261/
- https://bdtechtalks.com/2020/09/14/guardian-gpt-3-article-ai-fake-news/
- McKinsey & Company: https://www.mckinsey.com/featured-insights/artificial-intelligence/tackling-bias-in-artificial-
intelligence-and-in-humans#
- Turing Test: https://www.youtube.com/watch?v=3wLqsRLvV-c
RESOURCES
- Sundar & Kim 2019: https://doi.org/10.1145/3290605.3300768
- Sundar 2018 MAIN Model: https://www.issuelab.org/resources/875/875.pdf
- Affordances: https://www.theatlantic.com/technology/archive/2014/03/earthquake-bot-los-angeles-times/359261/
- Book “Artificial Intelligence in HCI”: https://link.springer.com/content/pdf/10.1007%2F978-3-030-50334-5.pdf
- Alexa Ad: https://www.youtube.com/watch?v=xxNxqveseyI
- Alexa “5 things you didn’t know Alexa does”: https://www.youtube.com/watch?v=W3DEJgnGZYc&t=2s
- Artificial intelligence: How to turn Siri into Samantha https://www.bbc.com/news/technology-26147990?piano-modal
- Black mirror "Husband clone": https://www.youtube.com/watch?v=dK9f-vMh0bw
- The North Wind and the Sun: https://www.youtube.com/watch?v=51_FHblK4mc
- “Dehumanization: An Integrative Review” (Haslam, 2006):
https://www.researchgate.net/publication/6927454_Dehumanization_An_Integrative_Review
RESOURCES
MEET THE TEAM
LAILA ABBAS
CHRISTINE GUIRGUIS
800170215 800201524
THANKS!
Questions?

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Can an algorithm reduce the perceived bias of news - Dr. T. Franklin Waddell - 2019 JMCQ

  • 1. Can an Algorithm Reduce the Perceived Bias of News? Testing the Effect of Machine Attribution on News Readers’ Evaluations of Bias, Anthropomorphism, and Credibility T. Franklin Waddell
  • 2. The American University in Cairo Current Issues in Mass Communications - JRMC 5502- 01 Course Instructor: Dr. Shahira Fahmy
  • 3. CONTENTS OF THIS PRESENTATION THE FOLLOWING CONTENT IS COVERED IN THIS PRESENTATION: 1. Introduction video about AI by Bassem Akram Senior Data Management Analyst at the UNHCR 2. Discussion Questions 3. Role of AI in Misinformation 4. AI Journalism examples 5. Common criteria used to judge credibility of news 6. Heuristics 7. Affordances 8. MAIN Model and its four affordances 9. Anthropomorphism 10. Hypotheses 11. Method & Procedure 12. Main Study Supplemental Material 13. Supplemental Analysis 14. Results 15. Discussion 16. Limitations 17. Future Research Directions 18. Implementing this study in Egypt 19. Recommendation for AI Courses 20. Resources
  • 4. AI IS NOT NEW
  • 5. ROBOTS CAN HAVE CITIZENSHIP
  • 6. THE AI MARKET WILL BE WORTH A LOT
  • 7. AI WILL MAKE A LOT OF JOBS DISAPPEAR “The rise of artificial intelligence is likely to extend this job destruction deep into the middle classes, with only the most caring, creative or supervisory roles remaining." Stephen Hawking
  • 8. HUMANS ARE SMARTER THAN ANY TYPE OF AI - FOR NOW
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  • 15. ROLE OF AI IN MISINFORMATION
  • 16. AI Deepfake Tech. IN MISINFORMATION
  • 17. AI Journalism Different degrees of human interference in Artificial Intelligence Journalism. Is 4.4 jolt an end to Los Angeles’ earthquake drought? A robot wrote this entire article. Are you scared yet, human? 2014 2020
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  • 19. How do readers commonly judge the credibility of news? Needing more mental processing, thus more effort Using ready mental rules of thumb, minimal effort. Such as length and source heuristics Capabilities that are conveyed by an object that makes it user-friendly SYSTEMATIC PROCESSING OF MESSAGES HEURISTICS or Cue-based AFFORDANCES
  • 20. “Machine Heuristics” which is a rule of thumb that machines are more secure, and trustworthy than humans (Sundar & Kim 2019) Information overload online Common heuristics in media Cues = markers/indicators HEURISTICS People are cognitive misers
  • 22. TYPES OF AFFORDANCES ON DIGITAL MEDIA EXPLICIT PATTERN HIDDEN METAPHORICAL
  • 23. MAIN Model The elements of the MAIN model by Sundar (2008) in the figure below, and which are the basis for the study at hand, are the affordances explained by the video. Other elements of the MAIN model are: Modality, Interactivity,and Navigability.
  • 24. MODALITY Close to the concept of the medium, being it aural, textual or audiovisual. Multimodality is the multiple forms of media combined together. INTERACTIVITY The interaction and activity; the shift of moving from the passivity of using traditional media, to the activity of using digital media. AGENCY The identity of the source to the receiver. The source can be a human author, a computer, or a news organization. NAVIGABILITY Features that suggest moving from one location to another online or offline. 02 01 04 03 Perceived credibility of the audience is altered by those four affordances (Sundar, 2008)
  • 25. AGENCY Similarity Attraction Low perceived bias/ high perceived credibility High perceived bias/low perceived credibility Less human-like (anthropomorphic) HUMANS MACHINES + + - - "One factor in user trust is the degree to which a system is perceived as human-like, or anthropomorphic" (Jensen, Khan and Albayram, 2020).
  • 26. ANTHROPOMORPHISM The North Wind and the sun by Aesop
  • 27. Objectum Sexuality and ANTHROPOMORPHISM Married to Eiffel Tower Married to a rollercoaster
  • 29. Other Examples of AI ANTHROPOMORPHISM Siri Black Mirror - Clone Husband Cortana Samantha Fictional Examples Real Examples
  • 32. PROCEDURES 612 Participants from MTurk to achieve (80% power) at Alpha = 0.05 Effect Size = 0.15 Sample Size Pretesting Using Fox News and MSNBC, which are known for their partiality Recall Test Using Independent Sample 1, 92% of the participants were able to recall the sources The study was approved by the institutional review board at the primary investigator’s university.
  • 35. WOULD PARTICIPANTS’ PERCEIVED CREDIBILITY INCREASE IN THE PRESENCE OF MULTIPLE AUTHORS OF THE SAME TYPE TOGETHER? Results revealed no significant effects on perceived credibility. NO
  • 36. WOULD PARTICIPANTS’ PERCEIVE AN ALGORITHM TOOL (Quill) AS MORE MACHINE LIKE COMPARED TO A MACHINE AUTHOR POWERED BY AN AI COMPANY (Automated Insights)? Results revealed that both (Quill & Automated Insights) were perceived as more machine-like than a human author. NO
  • 37. RESULTS All hypotheses were supported except H5, it was partially supported because findings showed that, tandem authors were perceived as more credible than human authors alone via the indirect pathway of bias, but less credible than human authors alone via source anthropomorphism.
  • 38. DISCUSSION Due to Machine Heuristics, AI authors lead to higher perceived credibility than Human authors. Due to similarity attraction, AI authors are perceived as less credible than human authors as a result of their lower human-likeness (less anthropomorphic). A supplemental test conducted after the main study showed that tandem authorship of different authors (AI & human), versus multiple authors, has significant effect on bias. Participants tend to be distracted from the authors of articles when the stimuli (content) is placed in an information overloaded context like Social Media. 2 3 4 1
  • 39. LIMITATIONS The underrepresentation of the conservatives/republicans had an effect on the results Stimuli pertained to politically motivated current events prone to perceptions of bias Exposing them to content directly from source might have had an effect on the ability to recall the source Sample Stimuli Context
  • 40. FUTURE RESEARCH DIRECTIONS Tandem Social Media Higher Human Likeness Other Fields More research on the tandem relationship between machine & human. Testing the effect of the reader’s ability to recall the author on Social Media on the psychological effect on automation. Testing whether attributing human traits to machine authors can mitigate the negative effects on credibility via the indirect route of anthropomorphism. Studying how people respond to automated authors in fields other than politics. AI Literacy The effect of the degree of familiarity with automation on perceived credibility.
  • 41. IMPLEMENTING THIS STUDY IN EGYPT “As for possible moderators, additional studies should evaluate not just the effects of automation overall, but also probe specific variables that might condition the effects of purported machine authorship such as technological expertise or familiarity with automation.” (Waddell, 2019) What inspired us
  • 42. IMPLEMENTING THIS STUDY IN EGYPT The role of “AI Literacy” on the effect of human, automated and tandem authorship on perceived credibility of news. Participants will be pre- tested for their AI literacy through a questionnaire which should have high internal consistency (reliability). 600 students, half from a gov. and another half from private universities Research Problem Pre-test Sample
  • 43. H1 Machine attribution (versus human attribution) will mitigate perceptions of media bias in the case of high AI literate students through Machine Heuristics. H3 Machine attribution (versus human attribution) has minimal effect on perceptions of source anthropomorphism in the case of high AI literate students. H5 Machine attribution (versus human attribution) will mitigate perceptions of media bias in the case of low AI literate students through Machine Heuristics. H2 Machine attribution (versus human attribution) will enhance perceptions of news credibility via the indirect pathway of media bias in the case of high AI literate students. H4 Machine attribution (versus human attribution) will have minimal effect on news credibility via the indirect pathway of anthropomorphism in the case of high literate AI students. H6 Machine attribution (versus human attribution) will enhance perceptions of news credibility via the indirect pathway of media bias in the case of low AI literate students. H7 Machine attribution (versus human attribution) has a high effect on perceptions of source anthropomorphism in the case of low AI literate students. H8 Machine attribution (versus human attribution) will have a negative effect on news credibility via the indirect pathway of anthropomorphism in the case of low literate AI students. HYPOTHESES
  • 44. Online Courses for AI literacy 1. Data Science and Machine Learning: AI for Everyone - on Coursera by Andrew NG https://www.coursera.org/learn/ai-for-everyone/home/welcome 2. Understanding the Impact of Deepfake Videos https://www.linkedin.com/learning/understanding-the-impact-of-deepfake-videos/the- strange-reality-of-deepfake-media?u=57686545
  • 45. - Gabon President: https://www.youtube.com/watch?v=YABdm-12PQo - Nixon: https://www.youtube.com/watch?v=2rkQn-43ixs&feature=youtu.be - Queen Elizabeth article & video: - https://www.theguardian.com/technology/2020/dec/24/channel-4-under-fire-for-deepfake-queen-christmas-message - https://www.youtube.com/watch?v=iOIoU9U9gZg - Trump’s Deep Fake: https://www.youtube.com/watch?v=EFHyzuqjaok - https://www.theatlantic.com/technology/archive/2014/03/earthquake-bot-los-angeles-times/359261/ - https://bdtechtalks.com/2020/09/14/guardian-gpt-3-article-ai-fake-news/ - McKinsey & Company: https://www.mckinsey.com/featured-insights/artificial-intelligence/tackling-bias-in-artificial- intelligence-and-in-humans# - Turing Test: https://www.youtube.com/watch?v=3wLqsRLvV-c RESOURCES
  • 46. - Sundar & Kim 2019: https://doi.org/10.1145/3290605.3300768 - Sundar 2018 MAIN Model: https://www.issuelab.org/resources/875/875.pdf - Affordances: https://www.theatlantic.com/technology/archive/2014/03/earthquake-bot-los-angeles-times/359261/ - Book “Artificial Intelligence in HCI”: https://link.springer.com/content/pdf/10.1007%2F978-3-030-50334-5.pdf - Alexa Ad: https://www.youtube.com/watch?v=xxNxqveseyI - Alexa “5 things you didn’t know Alexa does”: https://www.youtube.com/watch?v=W3DEJgnGZYc&t=2s - Artificial intelligence: How to turn Siri into Samantha https://www.bbc.com/news/technology-26147990?piano-modal - Black mirror "Husband clone": https://www.youtube.com/watch?v=dK9f-vMh0bw - The North Wind and the Sun: https://www.youtube.com/watch?v=51_FHblK4mc - “Dehumanization: An Integrative Review” (Haslam, 2006): https://www.researchgate.net/publication/6927454_Dehumanization_An_Integrative_Review RESOURCES
  • 47. MEET THE TEAM LAILA ABBAS CHRISTINE GUIRGUIS 800170215 800201524