Are staff empowered to share ideas for services and resources in your library? How are these ideas captured and used? Learn how to put an Idea Management Process (IMP) in place! You'll gain a clear understanding of the IMP concept and how it relates to innovation, the value of sharing specific goals within the IMP to make way for positive change, and how to implement an IMP that empowers staff to lead from any position by sharing their ideas.

1. Innovative Leadership
Boot Camp:
Idea Management

2. Sno-Isle & Idea Management
• 92% of our employees are participating in IdeaScale
(our idea management software platform)
• 25% have submitted and idea.
• 70% have agreed/disagreed with an idea.
Statistics as of March 31, 2015

3. By the end of this session you will…
• Know what idea management is and how it relates to innovation
• Have some ideas about how to implement idea management
• Be able to share the value of strategy in idea management
• Have examples of tools to empower staff in innovation.

4. IDEAS ARE IMPORTANT!

5. Activity:
Round One
Write down an idea
you have.
Consider what goal is
achieved or what issue
is resolved with its
fruition.
Be spontaneous!

6. What is Innovation?
1.The introduction of something new.
2.A new idea, method, or device.

7. What makes an
organization innovative?

11. What is Idea
Management?
Idea management is a structured process of generating,
capturing, discussing and improving, organizing, evaluating
and prioritizing valuable insight or alternative thinking that
would otherwise not have emerged through normal
processes.

13. Essentially:
 Collect ideas.
 Evaluate ideas.
 Select a subset of
ideas for
implementation.

14. Structure that:

15. Models of Managing Innovation
Dedicated
Digital Labs
CEO/Top
Management
Cross-functional
Group

16. Models of Managing Innovation
Champions No one in
charge
Dynamic Duo

17. What did Sno-Isle
Libraries do?

18. Requirements Analysis

19. Market Evaluation

20. Strategic Plan

21. Implementation
Month 1-2: Management engaged &
evaluate/refine.
Month 2-5: Peer review team recruitment &
evaluate/refine.
Month 2-3: Pilot locations & evaluate/refine.
Month 4-5: Expand pilot locations &
evaluate/refine.
Month 6: Anticlimactic “Live!”
Months 7-13: Continuous process
improvement
Year Two: Elevate the Quality of the Content

22. Activity:
Round Two
Be vulnerable! Share
your idea with a partner
for two minutes.
Listen objectively before
providing feedback.
Switch and have your
partner share his or her
idea for another two
minutes.

23. SNO-ISLE IDEAS IN
ACTIONAsheley Bryson

24. NOT SELECTED –
A REJECTION LESSON
Growing Heirloom Seed
Library Beds
EXAMPLE 1:

25. NOT SELECTED – OUT OF SCOPE
Sno-Isle Libraries Applies for
Washington State Quality Award
EXAMPLE 2:

26. NOT SELECTED -
LIMITED BY CAPACITY
Audio & Video of Author Events
EXAMPLE 3:

27. IMPLEMENTED!
Refunds for Lost Items Due to Staff
Error
EXAMPLE 4:

28. Idea Round-Up To Date (as of April 3):
• In Idea Team (peer) Review = 7 ideas
• In Operational Manager Review = 20 ideas
• In Strategic Review = 12 ideas
• Not Selected = 119 ideas
• Selected/In Progress = 22 ideas
• Implemented = 51 ideas

29. Lessons Learned

33. Map It
(version
12.6)

34. "Communities need order to thrive
and cooperate since where there is
chaos and disorder there is distrust
and withdrawal.“
-David Brooks, Syndicated Columnist
Brooks, D. (2014, September 27). How to Create Order Like Creative People. Retrieved October 14, 2014.
http://seattletimes.com/html/opinion/2024637549_davidbrookscolumnobamadiscipline28xml.html

35. YOUR IDEAS ARE IMPORTANT!

36. Activity: Round Three
Why is your idea important
to your organization?
Is it within the scope of
your leadership’s strategy?
Share with the group!

37. Sources:
• Brandel, Mary. "How to Wrangle Innovation. (Cover Story)." Computerworld 47.10 (2013): 16-
22. Academic Search Premier. Web. 9 Mar. 2015.
• Lamont, Judith. "Idea Management: Everyone's An Innovator." KM World 13.10 (2004): 14-26. Academic
Search Premier. Web. 9 Mar. 2015.
• Huwe, Terence K. "Creating the Conditions for Innovation." Computers in Libraries 34.6 (2014): 16-18.
Academic Search Premier. Web. 9 Mar. 2015.
• Satell, Greg. “How to Manage Innovation.” Opinion. Forbes, 7 March, 2013. Web. 9 Mar. 2015.
http://www.forbes.com/sites/gregsatell/2013/03/07/how-to-manage-innovation-2/
• Mackinnon, Lauchlan. “How to Choose an Idea Management System: Follow The ‘Why-What-What-
Which”. Idea Management. Idea Management Systems, 20 October, 2010. Web. 9 Mar. 2015.
http://www.ideamanagementsystems.com/2010/10/how-to-choose-idea-management-system.html
• Deschampes, Jean-Phillipe. “9 Different Models in Use for Innovation Governance”. Innovation solutions.
Innovation Management, 8 May, 2013. Web. 9 Mar. 2015.
http://www.innovationmanagement.se/2013/05/08/9-different-models-in-use-for-innovation-
governance/
• Matthews, Brian. Think Like a Startup: A white paper to inspire library entrepreneurialism. VirginiaTech,
2012. Web. 9 Mar. 2015. https://vtechworks.lib.vt.edu/handle/10919/18649

38. Q & A
Christa Werle, Public Services Project Manager
Service Center, Sno-Isle Libraries
cwerle@sno-isle.org
360-651-7160
Asheley Bryson, Branch Manager
Darrington Library, Sno-Isle Libraries
abryson@sno-isle.org
360-436-1600

39. Innovative Leadership
Boot Camp