1.
5 Ways to Improve
Your Rejection
Process

2.
What You Will Learn Today
•Why You Should Care
About Rejection
•5 Tactics to Implement
•Companies Doing It Right
•Rejobfiy (a better way)

3.
Why You Should Care about Rejection
Your Candidates Deserve Better

4.
Why You Should Care About
Rejection
Candidates can still impact your company
brand even after being rejected.
• Email, review sites, word of mouth.
Great recruiters understand the long-term impact candidates
have on their company, and they handle rejections
thoughtfully.

5.
Why You Should Care About
Rejection
“If your rejection process makes a good
impression, it's more likely that candidates and
their network will stay connected with your
brand—both as future job applicants and,
depending on your business, even customers.”
~ Jeff Moore, Google Staffing Manager

6.
Why You Should Care About
Rejection
Candidate Resentment is Up 40%
Employers are seeing a “40% increase in candidate
resentment since 2016. And compared to last year,
candidates are less likely to apply to the same company
again based on their experiences. They’re also less
likely to recommend the company to others.”
~ The Talent Board

7.
Why You Should Care About
Rejection

8.
Why You Should Care About
Rejection
It’s all about the
Candidate
Experience
Last Chance to Make a Good Impression

9.
5 Tactics to Implement
Turn Candidates into Allies!

10.
5 Tactics to Implement
1) Timing
• Tell them quickly but thoughtfully
• 24-48 hours after last interview
• Within 7-10 days if NOT interviewed

11.
5 Tactics to Implement
2) Give Feedback
• Give them honest feedback about skills
• Let them know where they can improve
• Be as upfront as possible
• Delta example

12.
5 Tactics to Implement
3) Help Them Find Work
• Give Candidates Resources to continue
their job search
• (they will thank you)
• Rejobify Rejection Service https://www.rejobify.com/
• CareerArc

13.
5 Tactics to Implement
4) Get Their Feedback
• Use Candidate Surveys to gain
insight into your hiring process
• Valuable data
• Close gaps

14.
5 Tactics to Implement
5) Make Them a Customer
• Use coupons or discount codes to
drive them to your store/website
• Brother example
• Virgin Atlantic example

15.
Companies Doing It Well
Turning Candidates into Allies!

16.
Companies Doing It Right

17.
Companies Doing It Right
Interview scorecards.

18.
Companies Doing It Right

19.
Companies Doing It Right
Gift cards to in person Interviewees.

20.
Companies Doing It Right
Upon rejection, they help the candidate find another job, update their resume and
offer interview coaching (via CareerArc’s product) and Deloitte has seen great
returns on their reviews.

21.
Rejobify
A better way to reject.

22.
Rejobify
https://www.rejobify.com/

23.
Rejobify

24.
Rejobify

25.
Recap
• Send rejection with 24-48 hrs (call in person
interviewers)
• Give feedback
• Get feedback
• Help them move on
• Incentivize them to be a customer
• Let them join talent network
• Rejobify them

26.
Thank you. Questions?
chris@rectechmedia.com
In order to receive your continuing education certificate(s) for this program, you must complete the
online evaluation. The link can be found in the continuing education section of the program guide.