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It’s not
(Hint:
about awards)
            © 2012, Bruce O. Mabee
              Milestone Partners, LLC


                                        1
1.   Yes, eLearning is cheaper. When is it better?
2.   Olympic lessons: What’s larger than a World Record?
3.   What did winners do that others didn’t do?
4.   How will you help your organization win?




                                             © 2012, Bruce O. Mabee
                                                                      2
Today, the sophistication of learning technologies is buzzing!
About 180 apply to ASTD every year. I see a small percentage –
about 50 in the last few years.

But WOW! The best ones undercut my cynicism. If you’re seeing “all glitz,
narrow results,” you’ve missed these. The best win more than awards!

This session is not slick. I’m Org Change Consultant, not tech guru.
Ten years as Evaluator & Judge for ASTD and OD Network of Chicago.
35 years as internal & external OD consultant.

The slides do not tell the stories, but these notes may help you see the
framework and help those who attended the session to remember the stories.
The point is for any of us to grab what we can bring to our current work.
                                                       © 2012, Bruce O. Mabee
                                                                                3
(2012-BEST).

        (2012-BEST Award).

                    (2011). "Online Training College."

                                      (2011). "Business-Environment Supported Training."

(2011). "Enterprise Evaluation Framework.”

      (2010). "Coaching Based Leadership Development."

                                    (2010). "Leaders Lounge."

            (2010). "My Courses" Competency Certification & Mapping.

                                                            (2010). "Breakthrough."

                                     (2010). "mpowering Employees…World-Class Safety."




                                                                 © 2012, Bruce O. Mabee
                                                                                           4
Yes, eLearning is cheaper, but
the Winners …




                                 © 2012, Bruce O. Mabee
                                                          5
Yes, eLearning is cheaper, but
the Winners …
                                 Larger Outcomes

                                  ___________ ?
                                  ___________ ?
                                 … and saved money


                                       © 2012, Bruce O. Mabee
                                                                6
Yes, eLearning is cheaper, but
the Winners …




 Took whatever actions fit
 the larger outcomes
 (eLearning and much more)


                                 © 2012, Bruce O. Mabee
                                                          7
Yes, eLearning is cheaper, but…

What outcomes
                                     That
are “Larger”?            This
                                     The other
                                     thing



                    (What outcomes were
                    much bigger than the gold
                    in the London Olympics?)




                                                 © 2012, Bruce O. Mabee
                                                                          8
A popular framework for larger outcomes




      Level 1:   Did they like it?
      Level 2:   Learned what?
      Level 3:   Working differently now?
      Level 4:   Business results?




                                            © 2012, Bruce O. Mabee
Level 1:   Did they like it?
Level 2:   Learned what?
Level 3:   Working differently now?
Level 4:   Business results?
Level 5:   ROI: Worth the costs? (Jack Phillips)




                                        © 2012, Bruce O. Mabee
                                                                 10
Level 1:   Did they like it?
Level 2:   Learned what?
Level 3:   Working differently now?
Level 4:   Business results?
Level 5:   ROI: Worth the costs?
 … How can we expand further?




                                      © 2012, Bruce O. Mabee
                                                               11
Level 1:   Did they like it?
Level 2:   Learned what?
Level 3:   Working differently now?
Level 4:   Business results?
Level 5:   ROI: Worth the costs?
 … How can we expand further?

Level 6:   Stakeholder ROI? Customers? Employees? Triple BL?



                                         © 2012, Bruce O. Mabee
                                                                  12
Level 1:   Did they like it?
Level 2:   Learned what?
Level 3:   Working differently now?
Level 4:   Business results?
Level 5:   ROI: Worth the costs?
 … How can we expand further?

Level 6:   Stakeholder ROI? Customers? Employees? Triple BL?
Level 7:   Innovation? Impact on trends?

                                           © 2012, Bruce O. Mabee
                                                                    13
Level 1:   Did they like it?
Level 2:   Learned what?
Level 3:   Working differently – behavior
Level 4:   Business results?
Level 5:   ROI: Worth the costs?
 … How can we expand further?

Level 6:   Stakeholder ROI
Level 7:   Innovation

                                    © 2012, Bruce O. Mabee
                                                             14
Cases
        •   Behavior Change
        •   Stakeholder ROI
        •   Innovation




                   © 2012, Bruce O. Mabee
                                            15
Case




    “My
 Courses”
(People support what they help create)
                                © 2012, Bruce O. Mabee
                                                         16
Case




“Online Training College”
  (Building massive partnerships)




                                © 2012, Bruce O. Mabee
                                                         17
Case




“Leaders Lounge”
    (Execs have no time, right?)



                                   © 2012, Bruce O. Mabee
                                                            18
© 2012, Bruce O. Mabee
                         19
© 2012, Bruce O. Mabee
                         20
© 2012, Bruce O. Mabee
                         21
(Did I mention
“repeatedly”?)




                 © 2012, Bruce O. Mabee
                                          22
For some of us, an opportunity!



              Only a few deep, collaborative partnerships

              with external stakeholders were even noted.


              Thus, future award points are waiting!




                                           © 2012, Bruce O. Mabee
                                                                    23
© 2012, Bruce O. Mabee
                         24
• Address what keeps sponsors awake

• Engage stakeholders as communities

• Test & revise -- repeatedly


                                © 2012, Bruce O. Mabee
                                                         25
To put it simply…make your eLearning




                                       © 2012, Bruce O. Mabee
                                                                28
bmabee@aol.com


                 © 2012, Bruce O. Mabee
                   Milestone Partners, LLC


                                             29

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CETS 2012, Bruce Mabee, slides for Why Do the Winners Win? How Are Award Winners Using eLearning & Technology to Create Larger Learning Results?

  • 1. It’s not (Hint: about awards) © 2012, Bruce O. Mabee Milestone Partners, LLC 1
  • 2. 1. Yes, eLearning is cheaper. When is it better? 2. Olympic lessons: What’s larger than a World Record? 3. What did winners do that others didn’t do? 4. How will you help your organization win? © 2012, Bruce O. Mabee 2
  • 3. Today, the sophistication of learning technologies is buzzing! About 180 apply to ASTD every year. I see a small percentage – about 50 in the last few years. But WOW! The best ones undercut my cynicism. If you’re seeing “all glitz, narrow results,” you’ve missed these. The best win more than awards! This session is not slick. I’m Org Change Consultant, not tech guru. Ten years as Evaluator & Judge for ASTD and OD Network of Chicago. 35 years as internal & external OD consultant. The slides do not tell the stories, but these notes may help you see the framework and help those who attended the session to remember the stories. The point is for any of us to grab what we can bring to our current work. © 2012, Bruce O. Mabee 3
  • 4. (2012-BEST). (2012-BEST Award). (2011). "Online Training College." (2011). "Business-Environment Supported Training." (2011). "Enterprise Evaluation Framework.” (2010). "Coaching Based Leadership Development." (2010). "Leaders Lounge." (2010). "My Courses" Competency Certification & Mapping. (2010). "Breakthrough." (2010). "mpowering Employees…World-Class Safety." © 2012, Bruce O. Mabee 4
  • 5. Yes, eLearning is cheaper, but the Winners … © 2012, Bruce O. Mabee 5
  • 6. Yes, eLearning is cheaper, but the Winners … Larger Outcomes  ___________ ?  ___________ ? … and saved money © 2012, Bruce O. Mabee 6
  • 7. Yes, eLearning is cheaper, but the Winners … Took whatever actions fit the larger outcomes (eLearning and much more) © 2012, Bruce O. Mabee 7
  • 8. Yes, eLearning is cheaper, but… What outcomes That are “Larger”? This The other thing (What outcomes were much bigger than the gold in the London Olympics?) © 2012, Bruce O. Mabee 8
  • 9. A popular framework for larger outcomes Level 1: Did they like it? Level 2: Learned what? Level 3: Working differently now? Level 4: Business results? © 2012, Bruce O. Mabee
  • 10. Level 1: Did they like it? Level 2: Learned what? Level 3: Working differently now? Level 4: Business results? Level 5: ROI: Worth the costs? (Jack Phillips) © 2012, Bruce O. Mabee 10
  • 11. Level 1: Did they like it? Level 2: Learned what? Level 3: Working differently now? Level 4: Business results? Level 5: ROI: Worth the costs? … How can we expand further? © 2012, Bruce O. Mabee 11
  • 12. Level 1: Did they like it? Level 2: Learned what? Level 3: Working differently now? Level 4: Business results? Level 5: ROI: Worth the costs? … How can we expand further? Level 6: Stakeholder ROI? Customers? Employees? Triple BL? © 2012, Bruce O. Mabee 12
  • 13. Level 1: Did they like it? Level 2: Learned what? Level 3: Working differently now? Level 4: Business results? Level 5: ROI: Worth the costs? … How can we expand further? Level 6: Stakeholder ROI? Customers? Employees? Triple BL? Level 7: Innovation? Impact on trends? © 2012, Bruce O. Mabee 13
  • 14. Level 1: Did they like it? Level 2: Learned what? Level 3: Working differently – behavior Level 4: Business results? Level 5: ROI: Worth the costs? … How can we expand further? Level 6: Stakeholder ROI Level 7: Innovation © 2012, Bruce O. Mabee 14
  • 15. Cases • Behavior Change • Stakeholder ROI • Innovation © 2012, Bruce O. Mabee 15
  • 16. Case “My Courses” (People support what they help create) © 2012, Bruce O. Mabee 16
  • 17. Case “Online Training College” (Building massive partnerships) © 2012, Bruce O. Mabee 17
  • 18. Case “Leaders Lounge” (Execs have no time, right?) © 2012, Bruce O. Mabee 18
  • 19. © 2012, Bruce O. Mabee 19
  • 20. © 2012, Bruce O. Mabee 20
  • 21. © 2012, Bruce O. Mabee 21
  • 22. (Did I mention “repeatedly”?) © 2012, Bruce O. Mabee 22
  • 23. For some of us, an opportunity! Only a few deep, collaborative partnerships with external stakeholders were even noted. Thus, future award points are waiting! © 2012, Bruce O. Mabee 23
  • 24. © 2012, Bruce O. Mabee 24
  • 25. • Address what keeps sponsors awake • Engage stakeholders as communities • Test & revise -- repeatedly © 2012, Bruce O. Mabee 25
  • 26. To put it simply…make your eLearning © 2012, Bruce O. Mabee 28
  • 27. bmabee@aol.com © 2012, Bruce O. Mabee Milestone Partners, LLC 29

Notas do Editor

  1. Today, the sophistication of learning technologies is buzzing!About 180 apply to ASTD every year. I see less than 10% of these.But WOW! The best ones undercut my cynicism about “all glitz and narrow results.”This session is not slick.I’m Org Change Consultant, not tech guru. 10 years as Evaluator & Judge. I care about what they achieved, not how high the tech.35 years as internal & external OD consultant.