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ANNUAL
REPORT
OUR MISSION:
Children’s Flight of Hope provides air
transportation for children to access
specialized medical care.
CFOH is more than a transportation organization; we’re a reliable
source of compassionate support during life’s biggest challenges.
We provide relief. We provide peace of mind.We provide HOPE.
2017
BOARD OF DIRECTORS
Rick Gardner
RGA Investments
Daren Baughman
SAS Institute, Inc.
Matt Callahan
Callahan Construction
& Development
Gill Cooper
BBVA Compass
Joe Dillon
CAPTRUST
Joe Elphick
3C! Packaging
Dr. Herb Fuchs
Duke University
Medical Center
Kate Macdonell
Freelance Writer
Deborah Nunn
D&H Support Solutions, Inc.
Robert Sasser, III
Barringer Sasser, LLP
Jessica Hippo Shook
Fidelity Bank
Michael Stewart
The Charles Shadwell Group
CindyVogler
Pinnacle Financial Partners
Jennifer Wade
Moe’s Southwest Grill
Triangle Corporation
Rick Gardner
Board President
VIEW FROM THE TOP
A message from Board President Rick Gardner
Children’s Flight of Hope is a vital
nonprofit organization that supports
families facing the most difficult challenge
of their lives – their child’s serious and
life altering diagnosis.
Instead of a schedule full of home-
work, dance practices and ball games,
it immediately becomes one filled with
surgeries, appointments, and searching
for treatments.
These families are dealing with a
new reality focused solely on saving,
prolonging, or enhancing the quality of
their child’s life. But thanks to Children’s
Flight of Hope, they don’t have to face
it alone.
As board president, I am honored to be
part of an organization that provides
help and hope to families when they
need it the most.
Within this report you will see not only
those who have supported our mission
so generously, but also the tremendous
growth CFOH experienced in 2017.
With CFOH’s winning combination of
compassion and efficiency, our team has
impacted more lives than ever before.
We are excited for the future and look
forward to continued success!
Find information about our:
• MISSION............PAGE 4
• EVENTS..............PAGE 6
• FINANCES........PAGE 7
• FUTURE.............PAGE 9
• DONORS.........PAGE 10
AIR TRAFFIC CONTROL
Another year of growth and impact
PAGE 4 I CFOH
CFOH provided a record quantity of flights in 2017, each one
transforming a child’s medical outlook.We served more families
while reducing our average flight cost to a new low: $304.83.
Our optimized intake process ensured that every family received
a personal level of care while we worked to expand our aviation
partnerships. Growing programs within the aviation industry
helped us provide a wide variety of nonprofit flights.
Together, we provided
854 flights
that helped
to treat
access care at
239 children
54 medical facilities
82 unique diagnoses.
AVERAGE COST PER FLIGHT*
2012 2013 2014 2015 2016 2017
RESULTS: FLIGHTS & CHILDREN SERVED BYYEAR
2012 2013 2014 2015 2016 2017
69
22
197
54
250
333
510
854
61 75
152
239
$4,003.28
$987.22
$820.63
$660.80
$521.93 $304.83
*Includes commercial and private flights
Total flights Unique Children Flown
FLIGHT PLAN
How we work
CFOH is the only nonprofit that is able to offer commercial and private flights.
Our variety of flight options ensure almost any child can get to the best treatment
available, regardless of medical, financial, or logistical constraints.
Every client goes through a two-step verification process to establish both
medical and financial need. Once accepted, we provide air travel for the duration
of their treatment plan. In 2017, we provided an average of 3 flights per client.
2017 was the first full year of our partnership withAmericanAirlines,which helped
us serve more families from around the country and expand internationally.We
helped families from 25 different countries access health care in the US.
How We Flew In 2017:
425 Purchased Commercial Flights
We work with the family to coordinate
travel schedules and book a round-trip
flight for the child and a companion.
10 Purchased Private Flights
Some children require private transport,
so we work with our partners to charter
a flight for a favorable rate.
384 Donated Commercial Flights
American Airlines donates airline miles
for CFOH to book flights. AA also refers
clients to us, some are international.
35 Donated Private Flights
Companies that have business aviation
departments donate the use of their
planes to CFOH.
2017 ANNUAL REPORT I PAGE 5
SPECIAL EVENTS
Putting the fun in fundraising
PAGE 6 I CFOH
WHEELS UP PARTY & CFOH GOLF CLASSIC
The two-day CFOH Classic combines the love of sport with celebration, kicking off with the
Wheels Up party on Sunday evening and captain’s choice scramble golf tournament on Monday.
For the past 27 years,both events have been held at MacGregor Downs Country Club in Cary,
NC.The 2017 event netted $100,000 for CFOH.
Save the date for 2018: Sunday, May 6 and Monday, May 7
TRIANGLE HOPS FOR HOPE
This team fundraising challenge pairs Triangle-area companies with local breweries to design
a custom craft beer, raise money, and compete for awards at the final beer festival. H4H 2017
brought 24 teams and breweries together at the Raleigh Beer Garden to raise more than
$70,000 for CFOH, a 57% increase from the previous year’s event.
Save the date for 2018: Saturday, September 22
AVINTAGE AFFAIR
Started as a wine tasting and auction, AVA has grown to be CFOH’s largest annual fundraiser.
Our new gala theme,Denim & Diamonds,was debuted in 2017 to sparkling reviews.Playing on
the upscale yet rustic nature of The Angus Barn venue, we welcomed more than 300 guests in
festive attire for an evening that raised more than $280,000.
Save the date for 2018: Friday, November 2
FINANCE OVERVIEW
Every donation helps us reach new heights
2017 ANNUAL REPORT I PAGE 7
As an independently funded nonprofit, every dollar makes
a difference to CFOH. In 2017, we worked to streamline our
budget to further reduce overhead expenses and maximize the
impact of your donations.As a result, 78% of our annual budget
went directly to supporting families and flights.
CFOH does not receive government funding or insurance
reimbursement,so the 16% of our budget allocated to fundraising
provides 100% of our operating and program funds.
ORGANIZATION SPENDING
Where the money goes
78%
TO PROGRAMS
16%
FUNDRAISING
6%
INFRASTRUCTURE
How the funds come in
53% In Kind Donations
33% Special Event Revenue
13% Annual Fund Donations
1% Other
INCOME GENERATION
IN KIND EXAMPLE
Flights or miles donated by
airlines & charter companies
LARGEST FUNDING SOURCES:
INDIVIDUAL
CORPORATE&
“
PAGE 8 I
“
Children’s Flight of Hope provides a service
that gives access to a world of specialized
medical care that would otherwise be
unobtainable for most families.
They have been a life-changing resource to
children in our care and have transformed
our mindset about what is possible.
- Josh M. Harris, MSW, LCSW
Duke University Medical Center
Sean
Age 8
Mitochondrial Disease
Four-time CFOH passenger
CFOH
2017 was a remarkable year for Children’s
Flight of Hope.Through the support of many
individuals, companies, and grant makers,
our dedicated team reached new heights
and provided more flights to more children
and their families than ever before.
While we expanded support to children
from around the globe seeking specialized
care here in the United States,we continued
to honor our commitment to those close
to home, flying more children to and from
North Carolina than in any year prior.
And the beauty of it all? We can do more.
We want to do more. It is our strategic goal
to fly every qualified family that comes to us
in need of access to medical care that will
save, prolong, or dramatically improve the
quality of their child’s life.
Children’s Flight of Hope will continue to
grow. But we will always remain committed
to our guiding principles of compassion,
safety, transparency, financial responsibility,
and gratitude,
We keep these values and the children
we serve at the center of all we do, while
acknowledging those that have made it all
possible.
As we shift our focus towards the future,we
will continue our work to help every family
that finds their way to CFOH in a moment
of need. And we will keep building our
community of supporters so that together,
we can do more.
Thank you for being part of our crew and
giving the gift of hope!
Haley Transou Terry
Chief Executive Officer
Hope is a gift.
We can all choose
to have it, but most
importantly, we can
choose to give it.
FLYING INTO THE FUTURE
A message from the CEO
2017 ANNUAL REPORT I PAGE 9
“
“
DONOR CREW REPORT
Special thanks to our supporters
2017 Giving Levels
$20,000+
3C! Packaging
Herb & Mary Ann Fuchs
Rick & Jennifer Gardner
Barry & Nancy Goldstein
Paul & Jennifer Mills
Miracle Flights for Kids
Deborah & Harold Nunn
Abel & Barbara Zalcberg
$10,000-$19,999
Dick & Marsha Ambrose
Causey Aviation &Vector AeroMedical
Joe Elphick
Tom & Nan Merrick
Subaru of America, Inc.
Ray Trevino
Danny & Lauren Williams
$5,000-$9,999
Accentuate Staffing
Bank of North Carolina
Don &Vickie Beaver
Paul & Ann Brunswick
Callahan Construction & Development
CAPTRUST Financial Advisors
Carter Family Foundation
John Elmo & Barbara Chillot
Joe & Renee Iannone
Doug Kenyan
John & Kelly Kindt
Jackie Locklear
Jody & Wendy Luihn
James & Kate Macdonell
Medipack Pharmacy
Moe’s Southwest Grill
Michael Stewart & Melody Sanders
Pete Reckert
Jon Rufty
Robert & Andrea Sasser
Tomislav & GordanaVujec
Richard & Carol Whitesell
$2,500-$4,999
Barringer Sasser, LLP
Kate & Dana Boyette
Bradford Ordinary Fire Co.
BSI Medical Supply
Cheryl Buchanan
Bobby & Marianna Clampett
Gill & Julie Cooper
Dude Solutions
Duke Children’s Hospital
Duke University Medical Center
Enterprise Holdings, Inc.
Rob & Elizabeth Gooding
Healthcare Services Group
IBM
JVI Development, Inc.
Knier Family Foundation
Newkirk Charis Foundation
Elizabeth Patterson
Peak Resources
Preferred Apartments
John Rodgers
PAGE 10 I CFOH
“Without CFOH, we wouldn’t be able to get our daughter to
the care she needs for her survival.Thank you to everyone
who makes this possible!”
- Eaddy, CFOH mom
$2,500-$4,999 continued
Thomas & Linda Shell
James & Judy Smith
Sharon Smith
James & Kathleen Tobin
Travel Leaders
Triangle Community Foundation
Verizon
Stacey Wilder
Jason Williams
$1,000-$2,499
540 Flex Business Park
Aetna
Ed & Anne Altieri
Alex Ambrose
Apex Flex Storage
Larry & Diane Barbour
Daren & Nancy Baughman
BB&T Corporation
BB&T Insurance
Phillip & Jennifer Beane
Blue Rock Wealth Management
Robert & Constance Bonczek
Adam & Lissa Broome
Richard Bryant
Dave & Helen Burrell
Shelly Canals
CAPCommunity Foundation
Tom & Ann Carney
Carolina Hurricanes
Michael & Melissa Colantuoni
Margaret Duich
John & Rita Edmund
Brittany Ennis
Lewis Robuck Family Foundation
First National Bank
Bob Friedman
Greater Raleigh Emerald Society
Madge Greenblatt
Jim Griffin
Walter Habermas
Ray & Trudy Hales
Health Cap
Pattie Holt
Alan & Laurie Hughes
John Hunt
IH Services, Inc.
Integrated Resources, Inc.
Jewelsmith, Inc.
John Hiester Chevrolet
Johnson Subaru of Cary
Susan Kemp
Allan Kirk
Terri Kugler
L&K Properties
LORD Corporation
Jeff & Jenny Lynch
MacGregor Downs Country Club
Timothy & Donna Malone
Regina McLaurin
David Brooks Moye, Jr.
National Christian
NFP Corporate Services
Tyler Nunn
Paragon
Debra Perry
SEPI Engineering & Construction
Scott & Kelly Sides
Southern Grounds Control
SunTrust Bank
The Point
The Stakes Barn Foundation, Inc.
Time Saver Aviation
VictorVines
CindyVogler
John & Cynthia Waite
Ivan & Antoinette Weiser
Michael & Susan Whitehead
Dereck & Jacqueline Whittenburg
Blake & Kathryn Zalcberg
Flight Donors
American Airlines
Barnhill Contracting
James & Sherry Bullock
The Hales Group
LORD Corporation
Pittsburgh Jet Center
Vector AeroMedical
Special thanks to all of our
VOLUNTEERS
2017 ANNUAL REPORT I PAGE 11
Children’s Flight of Hope • www.cfoh.org • 1101 Aviation Parkway, Suite D • Morrisville, NC 27560 • 919.466.8593
CHILDREN’S FLIGHT OF HOPE
2017 REPORT GENEROUSLY
SPONSORED BY:

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2017 CFOH Annual Report

  • 2. OUR MISSION: Children’s Flight of Hope provides air transportation for children to access specialized medical care. CFOH is more than a transportation organization; we’re a reliable source of compassionate support during life’s biggest challenges. We provide relief. We provide peace of mind.We provide HOPE.
  • 3. 2017 BOARD OF DIRECTORS Rick Gardner RGA Investments Daren Baughman SAS Institute, Inc. Matt Callahan Callahan Construction & Development Gill Cooper BBVA Compass Joe Dillon CAPTRUST Joe Elphick 3C! Packaging Dr. Herb Fuchs Duke University Medical Center Kate Macdonell Freelance Writer Deborah Nunn D&H Support Solutions, Inc. Robert Sasser, III Barringer Sasser, LLP Jessica Hippo Shook Fidelity Bank Michael Stewart The Charles Shadwell Group CindyVogler Pinnacle Financial Partners Jennifer Wade Moe’s Southwest Grill Triangle Corporation Rick Gardner Board President VIEW FROM THE TOP A message from Board President Rick Gardner Children’s Flight of Hope is a vital nonprofit organization that supports families facing the most difficult challenge of their lives – their child’s serious and life altering diagnosis. Instead of a schedule full of home- work, dance practices and ball games, it immediately becomes one filled with surgeries, appointments, and searching for treatments. These families are dealing with a new reality focused solely on saving, prolonging, or enhancing the quality of their child’s life. But thanks to Children’s Flight of Hope, they don’t have to face it alone. As board president, I am honored to be part of an organization that provides help and hope to families when they need it the most. Within this report you will see not only those who have supported our mission so generously, but also the tremendous growth CFOH experienced in 2017. With CFOH’s winning combination of compassion and efficiency, our team has impacted more lives than ever before. We are excited for the future and look forward to continued success! Find information about our: • MISSION............PAGE 4 • EVENTS..............PAGE 6 • FINANCES........PAGE 7 • FUTURE.............PAGE 9 • DONORS.........PAGE 10
  • 4. AIR TRAFFIC CONTROL Another year of growth and impact PAGE 4 I CFOH CFOH provided a record quantity of flights in 2017, each one transforming a child’s medical outlook.We served more families while reducing our average flight cost to a new low: $304.83. Our optimized intake process ensured that every family received a personal level of care while we worked to expand our aviation partnerships. Growing programs within the aviation industry helped us provide a wide variety of nonprofit flights. Together, we provided 854 flights that helped to treat access care at 239 children 54 medical facilities 82 unique diagnoses. AVERAGE COST PER FLIGHT* 2012 2013 2014 2015 2016 2017 RESULTS: FLIGHTS & CHILDREN SERVED BYYEAR 2012 2013 2014 2015 2016 2017 69 22 197 54 250 333 510 854 61 75 152 239 $4,003.28 $987.22 $820.63 $660.80 $521.93 $304.83 *Includes commercial and private flights Total flights Unique Children Flown
  • 5. FLIGHT PLAN How we work CFOH is the only nonprofit that is able to offer commercial and private flights. Our variety of flight options ensure almost any child can get to the best treatment available, regardless of medical, financial, or logistical constraints. Every client goes through a two-step verification process to establish both medical and financial need. Once accepted, we provide air travel for the duration of their treatment plan. In 2017, we provided an average of 3 flights per client. 2017 was the first full year of our partnership withAmericanAirlines,which helped us serve more families from around the country and expand internationally.We helped families from 25 different countries access health care in the US. How We Flew In 2017: 425 Purchased Commercial Flights We work with the family to coordinate travel schedules and book a round-trip flight for the child and a companion. 10 Purchased Private Flights Some children require private transport, so we work with our partners to charter a flight for a favorable rate. 384 Donated Commercial Flights American Airlines donates airline miles for CFOH to book flights. AA also refers clients to us, some are international. 35 Donated Private Flights Companies that have business aviation departments donate the use of their planes to CFOH. 2017 ANNUAL REPORT I PAGE 5
  • 6. SPECIAL EVENTS Putting the fun in fundraising PAGE 6 I CFOH WHEELS UP PARTY & CFOH GOLF CLASSIC The two-day CFOH Classic combines the love of sport with celebration, kicking off with the Wheels Up party on Sunday evening and captain’s choice scramble golf tournament on Monday. For the past 27 years,both events have been held at MacGregor Downs Country Club in Cary, NC.The 2017 event netted $100,000 for CFOH. Save the date for 2018: Sunday, May 6 and Monday, May 7 TRIANGLE HOPS FOR HOPE This team fundraising challenge pairs Triangle-area companies with local breweries to design a custom craft beer, raise money, and compete for awards at the final beer festival. H4H 2017 brought 24 teams and breweries together at the Raleigh Beer Garden to raise more than $70,000 for CFOH, a 57% increase from the previous year’s event. Save the date for 2018: Saturday, September 22 AVINTAGE AFFAIR Started as a wine tasting and auction, AVA has grown to be CFOH’s largest annual fundraiser. Our new gala theme,Denim & Diamonds,was debuted in 2017 to sparkling reviews.Playing on the upscale yet rustic nature of The Angus Barn venue, we welcomed more than 300 guests in festive attire for an evening that raised more than $280,000. Save the date for 2018: Friday, November 2
  • 7. FINANCE OVERVIEW Every donation helps us reach new heights 2017 ANNUAL REPORT I PAGE 7 As an independently funded nonprofit, every dollar makes a difference to CFOH. In 2017, we worked to streamline our budget to further reduce overhead expenses and maximize the impact of your donations.As a result, 78% of our annual budget went directly to supporting families and flights. CFOH does not receive government funding or insurance reimbursement,so the 16% of our budget allocated to fundraising provides 100% of our operating and program funds. ORGANIZATION SPENDING Where the money goes 78% TO PROGRAMS 16% FUNDRAISING 6% INFRASTRUCTURE How the funds come in 53% In Kind Donations 33% Special Event Revenue 13% Annual Fund Donations 1% Other INCOME GENERATION IN KIND EXAMPLE Flights or miles donated by airlines & charter companies LARGEST FUNDING SOURCES: INDIVIDUAL CORPORATE&
  • 8. “ PAGE 8 I “ Children’s Flight of Hope provides a service that gives access to a world of specialized medical care that would otherwise be unobtainable for most families. They have been a life-changing resource to children in our care and have transformed our mindset about what is possible. - Josh M. Harris, MSW, LCSW Duke University Medical Center Sean Age 8 Mitochondrial Disease Four-time CFOH passenger CFOH
  • 9. 2017 was a remarkable year for Children’s Flight of Hope.Through the support of many individuals, companies, and grant makers, our dedicated team reached new heights and provided more flights to more children and their families than ever before. While we expanded support to children from around the globe seeking specialized care here in the United States,we continued to honor our commitment to those close to home, flying more children to and from North Carolina than in any year prior. And the beauty of it all? We can do more. We want to do more. It is our strategic goal to fly every qualified family that comes to us in need of access to medical care that will save, prolong, or dramatically improve the quality of their child’s life. Children’s Flight of Hope will continue to grow. But we will always remain committed to our guiding principles of compassion, safety, transparency, financial responsibility, and gratitude, We keep these values and the children we serve at the center of all we do, while acknowledging those that have made it all possible. As we shift our focus towards the future,we will continue our work to help every family that finds their way to CFOH in a moment of need. And we will keep building our community of supporters so that together, we can do more. Thank you for being part of our crew and giving the gift of hope! Haley Transou Terry Chief Executive Officer Hope is a gift. We can all choose to have it, but most importantly, we can choose to give it. FLYING INTO THE FUTURE A message from the CEO 2017 ANNUAL REPORT I PAGE 9 “ “
  • 10. DONOR CREW REPORT Special thanks to our supporters 2017 Giving Levels $20,000+ 3C! Packaging Herb & Mary Ann Fuchs Rick & Jennifer Gardner Barry & Nancy Goldstein Paul & Jennifer Mills Miracle Flights for Kids Deborah & Harold Nunn Abel & Barbara Zalcberg $10,000-$19,999 Dick & Marsha Ambrose Causey Aviation &Vector AeroMedical Joe Elphick Tom & Nan Merrick Subaru of America, Inc. Ray Trevino Danny & Lauren Williams $5,000-$9,999 Accentuate Staffing Bank of North Carolina Don &Vickie Beaver Paul & Ann Brunswick Callahan Construction & Development CAPTRUST Financial Advisors Carter Family Foundation John Elmo & Barbara Chillot Joe & Renee Iannone Doug Kenyan John & Kelly Kindt Jackie Locklear Jody & Wendy Luihn James & Kate Macdonell Medipack Pharmacy Moe’s Southwest Grill Michael Stewart & Melody Sanders Pete Reckert Jon Rufty Robert & Andrea Sasser Tomislav & GordanaVujec Richard & Carol Whitesell $2,500-$4,999 Barringer Sasser, LLP Kate & Dana Boyette Bradford Ordinary Fire Co. BSI Medical Supply Cheryl Buchanan Bobby & Marianna Clampett Gill & Julie Cooper Dude Solutions Duke Children’s Hospital Duke University Medical Center Enterprise Holdings, Inc. Rob & Elizabeth Gooding Healthcare Services Group IBM JVI Development, Inc. Knier Family Foundation Newkirk Charis Foundation Elizabeth Patterson Peak Resources Preferred Apartments John Rodgers PAGE 10 I CFOH “Without CFOH, we wouldn’t be able to get our daughter to the care she needs for her survival.Thank you to everyone who makes this possible!” - Eaddy, CFOH mom
  • 11. $2,500-$4,999 continued Thomas & Linda Shell James & Judy Smith Sharon Smith James & Kathleen Tobin Travel Leaders Triangle Community Foundation Verizon Stacey Wilder Jason Williams $1,000-$2,499 540 Flex Business Park Aetna Ed & Anne Altieri Alex Ambrose Apex Flex Storage Larry & Diane Barbour Daren & Nancy Baughman BB&T Corporation BB&T Insurance Phillip & Jennifer Beane Blue Rock Wealth Management Robert & Constance Bonczek Adam & Lissa Broome Richard Bryant Dave & Helen Burrell Shelly Canals CAPCommunity Foundation Tom & Ann Carney Carolina Hurricanes Michael & Melissa Colantuoni Margaret Duich John & Rita Edmund Brittany Ennis Lewis Robuck Family Foundation First National Bank Bob Friedman Greater Raleigh Emerald Society Madge Greenblatt Jim Griffin Walter Habermas Ray & Trudy Hales Health Cap Pattie Holt Alan & Laurie Hughes John Hunt IH Services, Inc. Integrated Resources, Inc. Jewelsmith, Inc. John Hiester Chevrolet Johnson Subaru of Cary Susan Kemp Allan Kirk Terri Kugler L&K Properties LORD Corporation Jeff & Jenny Lynch MacGregor Downs Country Club Timothy & Donna Malone Regina McLaurin David Brooks Moye, Jr. National Christian NFP Corporate Services Tyler Nunn Paragon Debra Perry SEPI Engineering & Construction Scott & Kelly Sides Southern Grounds Control SunTrust Bank The Point The Stakes Barn Foundation, Inc. Time Saver Aviation VictorVines CindyVogler John & Cynthia Waite Ivan & Antoinette Weiser Michael & Susan Whitehead Dereck & Jacqueline Whittenburg Blake & Kathryn Zalcberg Flight Donors American Airlines Barnhill Contracting James & Sherry Bullock The Hales Group LORD Corporation Pittsburgh Jet Center Vector AeroMedical Special thanks to all of our VOLUNTEERS 2017 ANNUAL REPORT I PAGE 11
  • 12. Children’s Flight of Hope • www.cfoh.org • 1101 Aviation Parkway, Suite D • Morrisville, NC 27560 • 919.466.8593 CHILDREN’S FLIGHT OF HOPE 2017 REPORT GENEROUSLY SPONSORED BY: