Charles Watson

Orange County, California Area United States

Founder & CEO, Innovative Workforce Solutions

Consulting / Advisory

Workforce optimization executive with a strong track record of delivering results for multinational organizations in multiple industries. Extensive experience in B2B, strategic business planning, workforce management, human resources, finance, resource and call allocation strategies, project management forecasting and budgeting as well as P&L management. Specialties: Workforce optimization, Contact center management, forecasting and planning, international business, strategic planning, outsourcing and offshoring, workforce management, capacity planning, business strategy, and human resources