Charles Burnett has over 30 years of experience in computer engineering, developing and maintaining software and hardware systems. He has worked as a contractor providing technical support, as an information systems manager designing and implementing networks, and as an engineer developing data acquisition systems. He has extensive experience in areas such as networking, system administration, software troubleshooting, and interfacing hardware with microcontrollers.

1. CHARLES E. BURNETT
256 Willowwood Dr.
Oswego, IL 60543-7508
(630) 636-6534 Home/(703) 431-7014 Cell
Charles256256@comcast.net
www.linkedin.com/in/charleseburnett
OBJECTIVE
Computer related position in which I can utilize my skills in developing and maintaining
software and hardware for digital electronics, computers, and networks.
BACKGROUND
Experienced in developing real time data acquisition systems, maintaining computers and
networks on various types of platforms excelling at identifying the source of a problem and
providing or developing a solution.
EXPERIENCE
Contractor 12/98-1/2016
Provided help and support by troubleshooting software problems on the phone for
Windows 7, XP, and NT 4.0 on a 2008, 2003 and 2000 Server network supporting
Microsoft Office 2003, 2010 and other software at the Patent and Trademark Office.
Support the Trademark Work at Home users connecting in using a VPN connection with
Riverbed Steelhead Mobile accelerator compression. Helped with Remote Desktop
connection into a Virtual Machine running VMWare or using Citrix. Track trouble tickets
in a Remedy database. Also trained new employees at the helpdesk. Was a VAX System
and WAN Manager. Built Windows NT machines and set up security to correspond to
NSA guidelines. Networked medical instruments to a PC interfaced to an Alpha server.
Set up terminals and PCs to use Citrix Metaframe software.
Information Systems Manager - Autostrade International of VA O&M 05/95-11/98
Ran the Information Systems Department whose responsibility includes all the computer
equipment in the company. Designed and implemented a LAN with remote dial up
capability. I had Windows NT server and Exchange installed on two Micron PC servers.
The clients were a mixture of 80486s and Pentiums running Windows 95 with Microsoft
Office using TCP/IP and NetBEUI. DHCP was used to provide IP addresses. Trained and
helped company personnel as necessary. Repair and upgrade the PCs as required. A VAX
cluster of three MicroVAX 3100-95s can also be reached. Pathworks is also installed on the
cluster. Responsibility includes voice as well as data communications. Some phones were
connected into a Norstar/Meridian key switch receiving Centranet services. Negotiated
maintenance contracts and got competitive pricing for all software and hardware used.
Wrote the plans (i.e. Information Systems Disaster Recovery Plan), policies, and procedures
(i.e. backup) for the company’s computing needs and my department including position
descriptions.
Consultant - Independent 06/92-05/95
Worked in large (IBM, Booz-Allen & Hamilton, Wyeth Ayerst, Aydin Vector, and I-NET)
and small (Young Design) companies doing things like writing DCL code while filling in as
a System Manager/Administrator on VAXes and MicroVAXes. System Management
included tuning, system monitoring, networking, Pathworks, and printers. Wrote programs

2. and firmware for the PC and the Intel 80C51 family in assembly, C, PASCAL, Visual Basic,
and DOS batch. Projects were documented before leaving.

3. Senior Engineer - McDonnell Douglas, Engineering Lab 05/86-01/91
• System Manager - MicroVAX IIs & IIIs with VMS 03/90-01/91
Expanded and maintained an Ethernet network which used Pathworks and DECNET.
Software and boards were installed in various machines including PCs enabling them to
communicate on a LAN.
• Instrumentation Engineer - Wind Tunnel 04/89-03/90
Developed serial to parallel computer interfaces between data acquisition and monitoring
systems based on an 87C51. The hardware was designed and the assembly code written
that ran the boards. The boards were installed inside the computer, operation was tested and
debugged, and then documented after verified to work within design constraints.
• Development Engineer - Data Acquisition System 05/86-04/89
Developed a data system including analog and digital circuitry, hybrid layout and package
design. System included signal conditioning, A/D conversion with programmable gain and
zero offset capability, PCM serial conversion for output and RS-232C serial interface for a
PC all run by an 87C51 microcontroller. Wrote a C code interface to the assembly code
allowing an operator to setup and run a test.
Intern - 3M Company, Fiber Optic Lab 05/85-08/85
Developed a process to measure optical fiber strength and computerize the data acquired
allowing fiber strength to be quantized. A FORTRAN program was written and hardware
developed to interface with a PDP-11 computer.
MILITARY
Inertial Navigation Technician - Missouri Air National Guard 01/89-12/91
Maintained the F-4E inertial navigation system on the flightline and in the shop
troubleshooting to the board level using technical manuals and test equipment.
Aviation Electronics Technician - United States Marine Corps, Avionics 11/80-08/82
Maintained all electronic equipment installed on the TA-4F, TA-4J, and A-4M aircraft
troubleshooting down to the defective black box with a schematic, multimeter, oscilloscope
and other test equipment.
EDUCATION
• St. Louis Community College 04/91-06/91
Courses: ANSI C, UNIX
• McDonnell Douglas Voluntary Improvement Program 08/86-10/90
Courses: AI, Probability & Statistics, Digital Signal Processing, UNIGRAPHICS
• Iowa State University - Ames, IA 08/82-05/86
B. S. Electrical Engineering
Courses: Digital Electronics, Computer (Architecture) Organization and Design
ASSOCIATIONS/ACHIEVEMENTS/INTERESTS
Certified - Help Desk Analyst
Licensed - Microsoft Certified Professional (MCP) for Windows NT 4.0 and XP
Licensed - Engineer in Training
Received - Iowa State University Dean's Letter of Recognition
Received - United States Navy Letter of Commendation
Received - USMC Meritorious Mast & Certificate of Appreciation