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WSI Preliminary ResearchLocal Business SearchPresented to:
Google last year  Paid Listings Map Listings  Organic Listings 2
Google now in battle for local U.S. Local Online Ad Spend$15 Billion in 2010  Surpasses Google in ‘time spent’ on site domestically  US market share grew to 28%Grown to 41 million users per month Rejects Google's $6 Billion offer 1 2 3 4 New search features New local properties New local search results – Places New mobile search & apps Growing to  $37 billion  in 2014 SMB Sources:  BIA/Kelsey, comScore, Nielsen, Silicon Alley Insider Multiple strategies to grow its share of local consumers 3
Strategy 1: new search features So consumers start on Google for local searches Google Preview Google Instant Google Realtime Google Shopping 4
Strategy2: new local properties So consumers stay on Google for local information for DIRECTORIES / REVIEWS  Instead of & more… 5 for Social  Instead of forDEALS Instead of & more… & more… Google wants to be a destination instead of sending consumers to other sites
Strategy 3: new local search results So consumers rely on Google for local search info Paid ads Map now top right and stays there – map pin now same as organic rank Now predicts a local query and displays all local business listings Reviews provide indicator of quality Much more info on each listing Place page link to Google’s detailed profile of the business PageRank™ algorithm updated to better help consumers find a local business 6
Strategy 3: new local search results (cont’d) So consumers rely on Google for local search info Easy 1-click preview of website Address & phone number Reviews from across the web Location on the map Picture from Place page Total reviews and link to Place page More detailed listings helps consumers choose a local business 7
Strategy 3: new local search results (cont’d) While a business can claim their Place page, they don’t own it. Google aggregates their bus. info, content & reviews from across the Web and… ,[object Object]
Uses the content, including several new factors, to determine rank in local searchesWhy? How?  Place page helps consumer learn more about a local business 8
Strategy 3: new local search results (cont’d) Changes to PageRank algorithm to improve quality of local listings  Inbound Links Social Pages Fans & Followers Google Place Page Site & Blog Reviews + + + + Social Bookmarks REPUTATION SOCIAL AUTHORITY CONTENT & LINKS Prominent Organic Rank = How soon until it impacts Quality Score for AdWords? 9
Strategy 4: new mobile search & apps So consumers rely on Google when they are out & about 61 million smart phone subscribers & growing quickly Mobile now over 10% of all Google searches – up 4X in 2010 33% of mobile users searching for stores, reviews and coupons Google Places & HotPot make it ,[object Object]
  easier to check reviews
  easier to write reviewsMobile search Places search Sources:  comScore, AllThingsDigital, Internet2Go Place page with HotPot Mobile algorithm and apps to help consumers find a local business 10
What’s the impact to local business? Easier for Consumers – Harder for Businesses Google Impact 1 New search  features ,[object Object]
How a site looks in Google Preview can impact click-throughs 2 New local properties ,[object Object]
Conversion to lead/call is impacted by reviews on Place page/HotPot
Updated PageRank algorithm means search results now feature more local listingsthan directories
Clicks/traffic impacted by richness and quality of new content on the listing

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WSI Preliminary Research on Google's Local Search Strategy

  • 1. WSI Preliminary ResearchLocal Business SearchPresented to:
  • 2. Google last year Paid Listings Map Listings Organic Listings 2
  • 3. Google now in battle for local U.S. Local Online Ad Spend$15 Billion in 2010 Surpasses Google in ‘time spent’ on site domestically US market share grew to 28%Grown to 41 million users per month Rejects Google's $6 Billion offer 1 2 3 4 New search features New local properties New local search results – Places New mobile search & apps Growing to $37 billion in 2014 SMB Sources: BIA/Kelsey, comScore, Nielsen, Silicon Alley Insider Multiple strategies to grow its share of local consumers 3
  • 4. Strategy 1: new search features So consumers start on Google for local searches Google Preview Google Instant Google Realtime Google Shopping 4
  • 5. Strategy2: new local properties So consumers stay on Google for local information for DIRECTORIES / REVIEWS Instead of & more… 5 for Social Instead of forDEALS Instead of & more… & more… Google wants to be a destination instead of sending consumers to other sites
  • 6. Strategy 3: new local search results So consumers rely on Google for local search info Paid ads Map now top right and stays there – map pin now same as organic rank Now predicts a local query and displays all local business listings Reviews provide indicator of quality Much more info on each listing Place page link to Google’s detailed profile of the business PageRank™ algorithm updated to better help consumers find a local business 6
  • 7. Strategy 3: new local search results (cont’d) So consumers rely on Google for local search info Easy 1-click preview of website Address & phone number Reviews from across the web Location on the map Picture from Place page Total reviews and link to Place page More detailed listings helps consumers choose a local business 7
  • 8.
  • 9. Uses the content, including several new factors, to determine rank in local searchesWhy? How? Place page helps consumer learn more about a local business 8
  • 10. Strategy 3: new local search results (cont’d) Changes to PageRank algorithm to improve quality of local listings Inbound Links Social Pages Fans & Followers Google Place Page Site & Blog Reviews + + + + Social Bookmarks REPUTATION SOCIAL AUTHORITY CONTENT & LINKS Prominent Organic Rank = How soon until it impacts Quality Score for AdWords? 9
  • 11.
  • 12. easier to check reviews
  • 13. easier to write reviewsMobile search Places search Sources: comScore, AllThingsDigital, Internet2Go Place page with HotPot Mobile algorithm and apps to help consumers find a local business 10
  • 14.
  • 15.
  • 16. Conversion to lead/call is impacted by reviews on Place page/HotPot
  • 17. Updated PageRank algorithm means search results now feature more local listingsthan directories
  • 18. Clicks/traffic impacted by richness and quality of new content on the listing
  • 19.
  • 20. Mobile outperforming online in many aspects of effectiveness
  • 21. More consumers reading and writing reviews while near/at the business 4 New mobile apps 11 Sources: InsightExpress, Performics
  • 22.
  • 23.
  • 24. Optimize it for mobile search (GPS data, local phone #, etc.)
  • 25. Ask happy customers to give you reviews while they’re at your business
  • 26. Claim and update your Place page
  • 27. Invest in content marketing – posting quality content on many places across the Web powers search discovery
  • 28. Implement social media marketing to build a strong group of fans and followers which can influence your search rank
  • 29. Build a positive reputation by getting reviews on your Place page, HotPot & other popular review sites (Yelp, CitySearch, etc.)Organic Search 12
  • 30. In summary… Google is focused on winning local - their changes make it more complex than ever for SMBs KEY Strategy for maximum discovery combines paid search, mobile search and organic search Takeaways Paid search ads are still the fastest way to drive quality traffic/leads, but you also need… A fresh stream of quality content including reviews and social media marketing to improve organic rank This is an evolution beyond traditional SEO that we call Web Presence Optimization (WPO) 13
  • 31. Our Introductory Program Tailored to the xxxx industry and further tailored to target your geographic service areas. DRIVE TRAFFIC - Increases traffic to your site and/or your business from dozens of new sources, also building your SEO scores with quality backlinks. BUILD BUSINESS/BRAND VISIBILITY ONLINE - Gets you listed in over 100 of the most highly trafficked local and national directories in a way that maximizes your search visibility and click through rates. All the directories we use are “free”. REPUTATION/REVIEW MONITORING - Monitors and manages your online reviews and reputation score through our “Radar” product. MOBILE PRESENCE - Gives you an instant mobile friendly directory presence on major search engines. CLAIM YOUR NAME - Claims your business name and brand on all major online promotion portals so no one else can steal it. NO WEBSITE REQUIRED - Effective local promotion even if you have no website, and bonus benefit of SEO if you do.
  • 32. Features. The Setup Process - Business Data Definition and Promotional Media optimization and placement. Define all your business information accurately and consistently. Perform keyword analysis and develop multiple optimized business descriptions. Define and optimize promotional media to be used in syndication activities. Work with business to complete phone and mail validation procedures required by the major search engines and review sites. Claim and optimize profiles on primary local business directories (Google Places, Yahoo Local, Bing Local, Ask/Citysearch) Creation of Mobile business directory listing. Creation of a QR code for Mobile visibility of your business listing that you can use on your marketing. Claim and optimize profiles on secondary local business directories (Yelp, foodservice, wholesale distributors, Info USA, Super Pages, Yellow Pages, etc.) adding ~10 - 15 new per month. Ongoing management of dataas new directory features are introduced, creation of profiles on new local business directories as they appear, and propagation of changes in business data (if you move, change phone numbers, etc…)
  • 33. Local Search Program Features (continued) Online Reputation Management and brand/business name claiming. Review online reputation with you and define problem area’s Development of Online Reputation Management strategy and initial campaign set up Set up profiles on new and upcoming “social” networks (Facebook, Twitter, YouTube, google plus, etc.) Claim and optimize profiles on local business directories (Insider Pages, Kudzu, Merchant Circle, Yelp, etc.) Set up Online Reputation Management platform (“Reputation Radar”) for you and monitor the 5 major review sites. Monthly report on review activity and trouble spots. Work with you to develop a strategy for dealing with a bad review.
  • 34. Monthly activities include Addition of the business into 10 – 15 new online directories each month including industry and local. Reporting on New Directories added/optimized each month and traffic estimates where possible. Reporting on Facebook and Twitter follower growth and recommendations Syndication of 1 press release per month, user provided. Monitoring and reporting on reviews and assistance with building positive momentum on sites that need it. Optimization and submittal of one you tube video each month (user provided)
  • 35. Pricing All Setup activities. $Call 973-257-1746 Monthly directory submittals, data maintenance, article syndication and reputation monitoring/consulting. Monthly reports on progress and new reviews. $Call 973-257-1746

Notas do Editor

  1. Purpose:So far, we have taken a look to see if there are any potential opportunities in your industry on the Internet. (advance slide)First we look at what prospect are searching for. (advance slide)Next we look at what your competitors are doing from an Internet perspective to see if there really is a Marketing opportunity here that makes sense. (advance slide)Finally we have done some preliminary research on your company and specifically its internet presence. Agenda:To start with I have a few questions that will help me get a better understanding of your business and what you are looking for.   That way, at our next meeting, I will have something quite specific to show you.  At the end I will share with you a little about WSI.How does that sound?
  2. Need stat for first bullet….huge # of people searching for local biz via mobile. Add bullet about search ads with click to call and high conversion.