Personal Information
Organização/Local de trabalho
London, United Kingdom United Kingdom
Cargo
Director of Business Excellence
Sobre
Responsible for providing strategic leadership and guidance on a broad range of challenging transformational change programmes, projects and innovations that drive improvement and efficiency and advance Peabody’s vision. Also provide senior product ownership for core housing applications.
Accountable for four teams comprising 25 people who perform the following functions:
• Transformational change project and programme delivery
• Agile product ownership and training for core housing applications
• Customer Experience Team is responsible for complaints management and for bringing about cultural change in how Peabody listens and acts on customer feedback
• Resident Invo...
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Personal Information
Organização/Local de trabalho
London, United Kingdom United Kingdom
Cargo
Director of Business Excellence
Sobre
Responsible for providing strategic leadership and guidance on a broad range of challenging transformational change programmes, projects and innovations that drive improvement and efficiency and advance Peabody’s vision. Also provide senior product ownership for core housing applications.
Accountable for four teams comprising 25 people who perform the following functions:
• Transformational change project and programme delivery
• Agile product ownership and training for core housing applications
• Customer Experience Team is responsible for complaints management and for bringing about cultural change in how Peabody listens and acts on customer feedback
• Resident Invo...