5. BGCA - 3 present webs Always under-construction No units’ hyperlinks (Many pages) No info about units’ programs Poor/No searching function No enrolment for volunteers Not exist! Poor/No searching function Very Low participation Boring/Dull Design Merely a channel for reading HQ notices Fail to build staff’s habit to visit frequently. No units’ hyperlinks Lost trust cos’ data loss previously No/Low interaction Corp Web Virtual ISC KM