1. Carina Rincon
(832) 754-0281
SUMMARY To become an integral office member by providing excellence service in a goal-
oriented environment with opportunities for personal growth and enhancement.
Education
Associates in Mechanical Engineering
Jan 2014- Dec 2018
Autocad Mechanical Drafting Certificate
Jan 2014- Dec 2015
Skills
Bilingual- English/Spanish
Work History
04/15 – Current HeptaRun Trucking
Houston, TX
Accounts Recievable
Prepares work to be accomplished by gathering and sorting documents and related information
Administrate all billing responsibilities
Follow up with clients on billing discrepancies
Collects revenue by reminding delinquent accounts; notifying customers of insufficient payments.
Prepares financial reports by collecting, analyzing, and summarizing account information and
trends.
Maintains accounting ledgers by posting account transactions.
Contributes to team effort by accomplishing related results as needed
01/15 – 04/15
Billing Specialist
Handle researching of billing invoices
Administrative all billing responsibilities
update and maintain databases such as mailing lists, contact lists and client information
Follow up with clients on billing discrepancies
01/12 – 12/13 Stewart Title
Houston, TX
Wire Processor
Processed and inputted wire transfer payments and administrative messages into the money
transfer and or correspondent bank systems
Met critical bank deadlines
Received, released, and processed wire transfers
Processed wires in the various queues, such as repair exception
Ensured customer inquiries and researched issues and addressed them timely and accurately
Implemented immediate problem resolution process when there were system issues
This includes notifying management, vendor, programmers, computer room, cash mgmt. support,
as needed to resolve quickly and correctly to minimize/eliminate negative customer impact
Received, released, and processed wire transfers thru corresponding bank relationships
Processed wires in the various queues such as repair and exception
2. 10/10 – 01/12 Comerica Bank
Houston, TX
Customer Service Representative
Offered extraordinary customer service
Responsible for maintaining ATM
Handled large amounts of currency accurately on a daily basis
Pre-audit all working logs at the end of the month
Referred customers to products that fit their needs
Transferred phone calls to other representatives
Utilized Outlook for e-mail purposes
Ordered/received all cash shipments
Credit/Debit necessary ledgers to balance branch