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Leadership team report
                                          This is the final year of our BID term. In April 2006, when we began our work, drug dealers were rife on the streets of Camden Town, the pavements were narrow
                                          and overcrowded, and our biggest employers, the creative media companies, were dis-enfranchised and looking to vacate the area.

                                          Against this background, we can be justly proud of the major improvements we have achieved. The newly widened and nicely landscaped streets are free of drug
                                          dealers, major employers are reporting higher satisfaction levels amongst their staff and Camden Town is one of the most desirable business locations in London
                                          once again. What’s more we have done this in a climate of cost cutting, including implementing our own efficiency measures such as freezing levy and staff pay over
                                          the past few years to ensure that our levy structure remains fair and transparent.

                                          CTU has championed the voice of business and delivered this updated Vision of Camden Town as an innovative and vibrant business district to policy makers and
                                          media opinion formers alike. In delivering this message, CTU have re-established Camden Town as a vital driver of London’s economy and therefore firmly back at
                                          centre stage to political and policy making decisions. CTU have then been in a position to influence major regional policy and funding decisions, such as Crossrail and
                                          the Mayors Economic Development Strategy and ensure a better deal for our members and Camden Town as a whole.

                                          Looking to the future – the BID renewal

                                          Camden Town Unlimited has delivered significant improvements over the past four years, but we believe there is still much to do. We have launched a major
                                          consultation and look forward to meeting you ahead of our renewal campaign to ensure we continue to deliver the projects that most matter to you. In this review
                                          we discuss initial ideas on what we would look to deliver in the next term, and we want your feedback – after all this is your business.




                                          Simon Pitkeathley    Chris Shaw            Alex Proud           Richard Terry
                                          Chief Executive      Chair                 Vice Chair           Vice Chair

                                                                                                                                                                                                                         1



Camden Annual Review 2010_Vis 15.indd 1                                                                                                                                                                             29/7/10 23:16:15
We want to put business
       at centre stage to drive
       regeneration
       Camden Town Unlimited were appointed in              careful stewardship, remain a safe, secure and           eye-catching and innovative business
       2006 with an overwhelming priority to reduce         vital destination in the future.                         offer will attract footfall and like-minded
       drug crime and anti-social behavior.
                                                            We want to build on Camden Town’s
                                                                                                                     companies that will strengthen the             • A safe, clean and
       We believe, like any good business, it is vital to   reputation as a centre for the creative
                                                                                                                     business offer and make it an international
                                                                                                                                                                      pedestrian friendly
                                                                                                                     destination for arts, design, fashion, music
       develop a growth strategy that isn’t dependant
       on single issues or single projects. Camden
                                                            industries, world class nightlife and new
                                                            fashion. We believe that providing a unique,
                                                                                                                     and media.                                       commercial district
       Town Unlimited has consistently gone beyond                                                                                                                  • A sustainable High
       treating the symptoms and has strived to
       articulate a long term, sustainable Vision which              Short                     Medium                    Long
                                                                                                                                                                      Street environment
       builds from the bottom up. It is not enough                                                                                                                    that excites and
       tackle crime with a strategy limited to only                                                                                           Reputation
       increasing resources – we need a holistic
                                                                                                                                                                      delights, and is the
       approach which ensures the problem won’t                                                                                                                       location of choice for
       return if resources are withdrawn.
                                                                                                            Independent and creative business centre                  innovative and inspiring
       Therefore, we developed a step change
       approach, which not only delivered an
                                                                                                                                                                      businesses
                                                                                          Streetscape improvements
       immediate reduction in crime but has put in                                                                                                                  • Establish Camden
       place a series of vital support strategies, such                 Tackling crime, anti social behaviour and drugs
       as improving the public realm and attracting
                                                                                                                                                                      Town at the heart
       a broader customer base to the area that will        Our strategy - delivering long term, sustainable change for Camden Town                                   of London’s creative
       ensure Camden Town will, with continued
                                                                                                                                                                      industries community


       2



Camden Annual Review 2010_Vis 15.indd 2                                                                                                                                                          29/7/10 23:16:15
Our Vision for Britannia Junction, a new public space at the heart of Camden Town




                                                                                                                                   3



Camden Annual Review 2010_Vis 15.indd 3                                                                                       29/7/10 23:16:17
The
                                                                                   Roundhouse
                                                                                                                                                                               Opportunity Gateway
                                                                                                                                                                                 to North London

                                                                                                              APTN         Markets
                                                                                                                                                    MTV

                                                                                                                                      CBS Outdoor
                                                                                                                            H Bauer                       Camden                                                 20 minute
                                                                                                                                                           Town                                                  along the
                                                                                                                                               Markets                Getty
                                                                                                                                                                      Images

                                                                                                                                                    Sheppard
                                                                                                                                                    Robson                 Major PR &
                                                                                                                                                                           Digital Media Hub

                                                                                                                                       York & Albany              CAMDEN TOWN
                                                                                                                                                                    UNLIMITED
                                                                                                                                                                   BID DISTRICT
                                                                                                                                                                                      French
                                                                                                                                                               ARUP

                                                                                   OPPORTUNITY
                                                                                                                                                                                      Connection,              10 minute w
                                                                                                                                                                                      Hugo Boss
                                                                                                                                                                                                                Champagn
                                                                                    Kings Cross Central                                                        New Art
                                                                                    • £2 Billion investment – how do we make                                   Gallery

       Camden Town is a major hub for creative industries in London, with             sure Camden Town has integrated links with                                      REVLON, Y&R / RKCR,
                                                                                      Kings Cross                                                                              EMAP, ASOS
       over 5,000 (25%) of its workforce is employed in this field,                 • £4.9 million sq ft of office space
       including MTV, EMAP, ASOS, RKCR and Getty Images.                            • 500,000 sq ft of retail space
       Camden Town provides London with a cultural and creative sector like         • 2,000 new homes and apartments

       no other. We want this quarter in partnership with Kings Cross and           • 25 acres of open space                                                                                                        UK Ce
                                                                                                                                                                                                                  Medical
       Euston, and for NW1 to become the postcode of choice for creative                                                                                                                                             Inno
       businesses, a label that represents innovation, winning new contracts and
       high-quality employees alike. This will drive footfall, new customers and            OPPORTUNITY                                                                                Euston
       higher average spend customer profile to the area – good news for us all.               Euston
                                                                                               • £1 billion development currently on hold –
                                                                                                 how do we make sure Camden Town benefits?




                                                                                                                                                 Opportunity
                                                                                                                                                Good Access to
                                                                                                                                                Central London

                                                                                                                                                                                                                       We
                                                                                                                                                                                                                       Co
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Camden Annual Review 2010_Vis 15.indd 4                                                                                                                                                             29/7/10 23:16:19
OPPORTUNITY
                                                   • Using property to drive long term change
                                                   • Camden High Street South = 4 times less
                                                                                                         • Delivering Camden          • Increased profile of the   • Major progress on
                                                     expensive than prime space in Kings Cross             Town First...                large number of cultural     cutting crime and the
 20 minute walk
 along the canal
                                                   • Lots of vacant/derelict units                                                      institutions and major       perception of crime
                                                   • Potential for use of space in new, innovative way   • £3 million                   creative design/media
                                                     to stimulate footfall
                                                                                                           invested to date                                        • An additional 28
                                                                                                                                        sector presence              uniformed officers
                      London                                                                             • High Street North –        • Increased profile of         dedicated to the BID
                     University
                      of Arts                                                                              Completed May 2010           proximity of major           district until 2011
                                                                                                                                        international transport    • Over 50 Members on
                                                                                                         • Funding secured for
                    Kings Cross                                                                                                         connections at St            CBAC Radio Scheme
10 minute walk to
                                                                                                           Britannia Junction;          Pancras
 Champagne Bar                                                                                             implementation                                          • 65 ASBO’s served
                                                                                                                                      • Encouraged creative          on drug dealers over
                                                                                                           scheduled September          entrepreneurship and
                                                                                                           2011                                                      BID term
                                                                                                                                        attracted high quality
                                                            Kings                                                                       new businesses             • 76% of businesses
                                                                                                         • Cobden Junction –
                                                            Place                                                                                                    reported that crime
                                 The German                                                                Detailed design work       • Delivered an innovative      had significantly reduced
                                 Gymnasium
                                                                                                           ongoing with TFL             new pop up shop              during the BID term
    UK Centre for
  Medical Research &                                                                                       and LB Camden                programme, showcasing
     Innovation                                                                                                                         30 groundbreaking
                                                                                                         • High Street South –          new shows
           The British                                                                                     Design phase completed     • Delivered Collective,
              Library
                                                 OPPORTUNITY                                             • £2 million invested in       a major new spaces
                                                 Partnerships
                                                                                                           Chalk Farm Road              to host international
                                                 • Building relationships between the major creative/
                                                   commercial partners in the area
                                                                                                                                        launches and creative
                                                 • Creating new business opportunities by working        • Legible London – funding     shows
                                                   together and increasing b2b activity                    agreed to extend the
                                                 • Establishing a commitment to Camden Town from
                                                   creative start ups                                      innovative West End
      Wellcome                                                                                             signage scheme to
      Collection
                                                                                                           Camden Town
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       Camden Annual Review 2010_Vis 15.indd 5                                                                                                                                               29/7/10 23:16:20
Since our inception, reducing
       crime and anti social behaviour
       has been our core objective.
       Whether it’s your staff feeling safe on their journey    A long term, sustainable strategy
       to work, preventing theft from your business, or
                                                                It is essential that Camden Town persists           improvement strategies, such as a better
       attracting new visitors, keeping crime and the
                                                                in keeping crime at bay. CTU will continue          quality public realm and diverse business mix
       perception of crime down is essential.
                                                                to lobby to ensure our dedicated policing           means Camden Town can sustain a crime free
       From funding over 1000 security patrol hours,            team remains in place until our long term           environment without these resources.
       lobbying for extra policing and facilitating a growing
       radio link scheme, our projects have been a major
       factor in reducing crime by a year on year average
       of almost 30%. Working in partnership with the Met                Short                   Medium                      Long
       Police and London Borough of Camden, we have
       strived to step up police presence in Camden Town,                                                                                        Reputation
       which now has a dedicated additional team of 18
       PCSO’s and 10 PC’s.                                                                                                                                     re
       CTU have helped foster a dialogue between                                                                Independent and creative business centre
       residents and the night-time economy to reduce
       crime and anti-social behavior from major venues.,                                     Streetscape improvements
       including Koko, Proud Camden, the Electric Ballroom
       and The Ice Wharf.                                                   Tackling crime, anti social behaviour and drugs


                                                                Our strategy - delivering long term, sustainable change for Camden Town                             LB Camden, the Met Police and CTU working in partnership
                                                                                                                                                                                 have transformed Inverness St in recent years



       6



Camden Annual Review 2010_Vis 15.indd 6                                                                                                                                                                                   29/7/10 23:16:22
WE SAID / WE DID                                          CTU delivers. Below are the commitments we outlined under Cut Crime in our BID proposal in 2006, and the
                                                                    projects we have delivered to make Camden Town a safer and more profitable location for your business.


          We will We Did                                            We will              We Did                           We will       We Did                                    We will We Did
          increase - Directly paid for over 1000                    establish            Camden Town Unlimited
                                                                                         provides three services
                                                                                                                          increase the - Appointed a dedicated
                                                                                                                                          Radio Link manager in
                                                                                                                                                                                  initiate  65 ASBO’s have
                                                                                                                                                                                            been served on
                     hours of security patrolling,
          security   and secured another 6880                       An anti-             - One stop shop for any          effectiveness Camden Town (theinonly                    an ASBO drug dealers in
                                                                                                                                          dedicated service the                             Camden Town
          presence additonal hours from LBC/
                     Met police                                     social                 anti-social behavior/
                                                                                           street issues –
                                                                                                                          of the          Borough)                                project
          on the   - Secured over £2million                         behavior               020 7380 8260                  Business      - Increased effective                     targeting
                                                                                                                                          membership by 50% and
          streets    investment in additional
                     policing resources
                                                                    hotline              - CBAC radio link,
                                                                                                                          Radio Link      in partnership with the                 drug
                                                                                           connecting business
                                   - Secured an additional 28                              direct to CCTV and on-
                                                                                                                                                  Met Police                      dealers
                                     uniformed officers dedicated                          duty PCSO/wardens                                    - Developed the adopt-a-
                                     to Camden Town                                                                                               shop scheme, assigning
                                                                                         - Work with the Met
                                                                                                                                                  a local PCSO to each
                                                                                           Police to publicise Safer
                                                                                           Neighbourhood                                          participating retailer
                                                                                           direct line




          ‘We have significantly                                         Adding value – going
          increased police presence,                                     further for Camden Town
          and as a result, people feel                                   CTU are active members of CTOG, the local crime prevention
                                                                         partnership which has managed a £150,000 budget delivering
          safer. Without the continuous                                  number of local initiatives related to begging, on street alcohol

          support of CTU, this                                           abuse, fly posting and other anti-social behavior. Representing
                                                                         the business community in Camden Town, CTU provide a
          transformation would not                                       united and effective voice.
           have been possible.’                                          Camden Town Unlimited also has a seat on the Local Strategic
          Chief Superintendent Dominic Clout, Borough Commander          Partnership, a high level group of key stakeholders and
                                                                         partners controlling a budget to deliver Boroughwide change.
                                                                         CTU have used this position to ensure Camden Town remains
                                                                         one of the boroughs key indicators focusing attention and                          The former Leader of the Council, Keith Moffitt, and former Borough
                                                                         advocating additional resources for Camden Town.                                Commander, Mark Heath, launch Camden Towns new Police force in 2008

          2                                                                                                                                                                                                                   7



Camden Annual Review 2010_Vis 15.indd 7                                                                                                                                                                                  29/7/10 23:16:23
Camden Town First is crucial to
       delivering sustainable and long
       term change
        The largest and most significant project that we      Since the strategy was launched in September 2007,             High Street North, secured funding
       have delivered to date is Camden Town First – a £10    a design partnership including CTU, TfL and LB                 commitments on a second and
       million streetscape strategy that boldly outlines a    Camden have completed detailed design work on                  entered into detailed discussions on
       series of public realm projects that will transform    four of the five projects, consulted on and delivered          a third.
       our commercial environment. By creating a package
       of improvements that can be phased, leading to
                                                                       Short                   Medium                      Long
       incremental improvement, we have achieved much
       of the programme and have a blueprint for the next                                                                                      Reputation
       BID term.

       This is the second step in our long term
       regeneration strategy. We believe that significantly
                                                                                                              Independent and creative business centre
       upgrading the physical environment will support
       the work of our crime reduction partnership by
                                                                                            Streetscape improvements
       preventing opportunities for criminal activity to
       return, and in addition attract high quality
                                                                          Tackling crime, anti social behaviour and drugs
       businesses to the area.

                                                              Our strategy - delivering long term, sustainable change for Camden Town                               Simon Pitkeathley, CTU Chief Executive, & Councillor
                                                                                                                                                                     Chris Knight lay paving slabs for High Street North -
                                                                                                                                                                         Phase 1 of our £10 million public realm strategy




       8



Camden Annual Review 2010_Vis 15.indd 8                                                                                                                                                                                      29/7/10 23:16:24
WE SAID / WE DID                                                 CTU delivers. Below are the commitments we outlined under Clean & Green in our BID proposal in 2006, and
                                                                           the projects we have delivered to make Camden Town a more attractive and pedestrian friendly environment.


          We will                             We Did                            We will                            We Did                                    We will                       We Did
          improve the                         - A comprehensive
                                                £10million public realm
                                                                                facilitate the                     - We lobbied extensively for a
                                                                                                                     Compulsory Purchase Order
                                                                                                                                                             deliver                       - In partnership with LB Camden,
                                                                                                                                                                                             we have cleaned a 3756 pieces
          quality of the                        renewal programme               redevelopment                        for the burnt out buildings at          immediate                       of graffiti from sites in Camden
                                                agreed with key partners                                             Mornington Crescent, a process
          streetscape                         - Over £3 million invested
                                                                                of vacant                            which is now underway                   cleansing                       Town. We guarantee to remove
                                                                                                                                                                                             all reported serious incidents of
                                                in the projects to date         and derelict                       - Our programme of Pop up                 solutions                       graffiti within 24 hours, and all
                                                                                                                                                                                             other incidents within 7 days
                                              - Over 60m of railings            buildings                            Shops has vastly improved the
                                                                                                                     appearance of the High Street,
                                                                                                                                                             and remove
                                                and unnecessary street
                                                clutter removed from                                                 with vacant premises being              graffiti
                                                the streets                                                          transformed into hotbeds
                                                                                                                     of creativity




          ‘Camden Town                                       Added value – going
          Unlimited has                                      beyond our BID Proposal
          overseen a major                                   - Updating Camden Lock Bridge

          upgrade of the quality                             The famous Camden Lock mural, across the railway bridge, is
                                                             one of the most photographed images in London but was in a
                                                                                                                                  - Smart Green Business
                                                                                                                                  A range of free support will be available to SMEs
          of the High Street,                                serious state of disrepair. Not only did CTU secure £50,000          within the BID area from July 2010 to improve

          which have had a                                   from L’Oreal to re-paint the mural, but also commissioned a          environmental performance and reduce costs.
                                                             new bold image for the reverse to represent the presence of          The services include environmental audits and
           huge impact on how                                a major design/media business cluster around the Lock.               advice, resource efficiency clubs, recycling and waste
          our clients and staff                              - Supporting major infrastructure projects
                                                                                                                                  collection services and more.

          view the area’.                                    and planning applications.                                           - Recycling
                                                             Since 2006 CTU has responded to 59 planning applications, 22         In September 2009 we investigated the feasibility of
          Justin Smith, Conran Design Group
                                                             license applications and 15 major consultations on behalf of         setting up a collective recycling scheme in Camden
                                                             Camden Town Unlimited, and supported a number of schemes             Town. Using the funding secured from the European
                                                             at Planning Committee.                                               Regional Development Fund, we hope to roll out
                                                                                                                                  the scheme within this year.                                   Completing work on High Street North


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Camden Annual Review 2010_Vis 15.indd 9                                                                                                                                                                                          29/7/10 23:16:25
Camden Town is the most
       vibrant, eclectic and creative
       district in London                                   Preparing for 2012
       The traditional heartland of new music, fashion      The upcoming 2012 Olympics and subsequent
       and design, we aim to maintain Camden Town’s         legacy will bring both opportunities and challenges
       reputation as the most distinctive area of London    for Camden Town. When people come to Camden,
       and worldwide visitor destination.                   they want something fresh and unique. We cannot
                                                            stand still in what we are offering, and must continue
       Camden Town Unlimited’s promotion strategy has
                                                            to develop our creative offer and celebrate the
       three elements:
                                                            distinctiveness of Camden Town.
       - Support & develop the world renowned
                                                                                                                                                Signing up wedge card holders at MTV and Sophie Ellis Bexter &
         new music scene
                                                            ‘For me Wedge is about                                                                       Richard Jones relaunch Sodastream in our pop up shop
       - Re-engage new audiences by promoting the
         cultural ‘hidden gems’ alongside the more famous    bringing the community
                                                                                                                     Short             Medium                       Long
         attractions                                        together. Wedge has
       - Creating a year long programme of activity that
                                                            changed the community                                                                                                         Reputation
         generates ongoing positive press coverage and
         word of mouth amongst key influencer groups        on this street and
       We have delivered an unprecedented £350,000           has pulled everyone                                                                Independent & creative business centre
       investment programme, delivering two major
       international marketing campaigns in partnership
                                                            together’
                                                            Jon Moran, The Spreadeagle                                               Streetscape improvements
       with Visit London, Time Out and the Guardian,
       supported six festivals generating international
       press coverage and hosted over 25 press trips,                                                                  Tackling crime, anti social behaviour and drugs
       re-framing the press perception of Camden Town
       amongst key influencers.                                                                                                         Our strategy - delivering long term, sustainable change for Camden Town




       10



Camden Annual Review 2010_Vis 15.indd 10                                                                                                                                                                   29/7/10 23:16:27
WE SAID / WE DID                                 CTU delivers. Below are the commitments we outlined under Celebrate & Promote in our BID proposal in 2006, and the projects
                                                           we have delivered to ensure Camden Town remains one of London’s top visitor destinations, attracting over 6000 people an hour.


          We will re-launch                We Did                                                            We will provide                           We Did
          the Camden                       - We continue to support a series of events and festivals
                                            celebrating Camden Town, including The Camden Crawl,
                                                                                                             a local business                          - We match-funded the Time Out/Visit London Guide to Camden
                                                                                                                                                        Town, a comprehensive international marketing campaign that
          Re-Mix Festival,                  one of the biggest music festivals in London, which              directory                                  distributed 500,000 copies of our guide across the UK and US with
          promote the                       draws in crowds of over 15,000 visitors each year                                                           key media partners the Guardian and Time Out

          Camden Fashion                   – We also supported The Camden Fashion Show, Camden                                                         - We introduced the Camden Town Wedge card, an online directory
                                            Happening and delivered a Pop up shop scheme which                                                          of over 100 businesses advertising special offers to over 10,000
          Show and provide                  showcased 30 art shows and events, ensuring a year                                                          local wedge card holders (and over 100,000 across London)
          local events.                     round programme of high profile events




          ‘Local employees                 Added value – going
          and residents are                beyond our BID Proposal
          our core customer                The Camden Market fire
                                           Camden Town Unlimited led the PR and
                                                                                                  Camden Town Wedge Card – making lunchtime
                                                                                                  more interesting
           base and Wedge                  marketing response to the Camden Canal
                                                                                                  We introduced our hugely popular Wedge
          Card is the ideal                market fire in February 2008. Interviewed on
                                                                                                  Card scheme to advertise locally exclusive
                                           several major international broadcasters, CTU
          way of attract                   successfully managed the immediate media
                                                                                                  offers and discounts in our best retailers, bars
                                                                                                  and restaurants. Over 10,000 cards have been
           new regulars with               response to reassure local and international
                                                                                                  distributed, and cardholders are updated with
                                           visitors that Camden Town remained open and
          exclusive offers –               the majority of the market retail areas were
                                                                                                  new weekly offers by our e-newsletter and
                                                                                                  online updates. CTU have further supported
          we are delighted!’               unaffected, ensuring other retailers were not
                                                                                                  participating retailers with targeted publications
          Jeremy Ledlin, The Monarch       affected by a drop in footfall. Furthermore,
                                                                                                  such as The Christmas Big Book of Wedge,
                                           CTU led the award winning ‘Turning London
                                                                                                  distributed to all major offices and residents
                                           On’ campaign, which increased average spend,
                                                                                                  in the area.
                                           attracted an additional 110,000 visitors and                                                                 Our Chair Christopher Shaw & Will Fulford meet Nicky Gavron, the former
                                           generated 31 positive international press stories                                                                        deputy Mayor of London to discuss the fire recovery package


                                                                                                                                                                                                                             11



Camden Annual Review 2010_Vis 15.indd 11                                                                                                                                                                                 29/7/10 23:16:27
Using our empty spaces as an
       opportunity to diversify business
       activity and generate footfall and
       press during the recession.
       As part of a package of initiatives to battle the             Branded by local design practice and CTU Members,          perception of Camden Town, and bringing new
       recession, we worked with local landlords to make             Conran Design Group, the shops have also been              customers and investment to the High Street and
       use of their empty retail space, whilst also providing        occupied by CTU members RKYR and Dexter                    generating a real identity change for the area.
       a platform for creativity on the High Street.                 Moren Associates, who used the space to provide
                                                                                                                                We welcome applications to use the space from any
                                                                     free support to local businesses.
       Our first Pop up opened in June 2009, and since                                                                          of our BID members to use the space. If you’d like
       the initial launch, all three shops have been filled          Initially developed as a project to drive footfall to      to get involved please call 020 7380 8260.
       with art, high fashion and design from some of                the high street during the recession, the potential
       the UK’s most exciting creative talent. In total, the         for this project to revitalize the high street is
       shops have hosted over 30 exhibitions, including              enormous. The press coverage generated from
       environmental and graduate fashion brands, art                this scheme has completely changed the media
       collectives and high profile PR launches.




                            RKCR, a CTU member, launched the first              Worn With Love - a new boutique fashion label                                             Botox 69 - Over 1000 visitors over three weeks
                                           High Street ad agency

       12



Camden Annual Review 2010_Vis 15.indd 12                                                                                                                                                                                   29/7/10 23:16:30
‘The pop up shop was              30 unique exhibitions/retail events to the area
         a fantastic opportunity           50 international media articles
         to deliver an innovative,
                                           Provided a showcase for the creative talents of over
          high profile campaign
                                           75 creative young people in Camden Town
         with international
                                           £30,000 investment from public and private sector
          reach for our agency
         whilst also re-engaging           International expressions of interest
          our team with the
          local area, and we
          couldn’t have achieved
          it without CTU’
          Matt Steward, RKCR (Y&R group)




                                                                                                                         Who’s Jack, one of London’s hottest online
                                                                                                                         magazines, hosted a collaborative show with
                                                       The award winning Dexter Moren Associates, a CTU member,          the best of London’s photographers and
                                                                  launched London’s first architectural drop in clinic   graphic designers
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Camden Annual Review 2010_Vis 15.indd 13                                                                                                                               29/7/10 23:16:32
Camden Annual Review 2010_Vis 15.indd 14   29/7/10 23:16:40
Camden Annual Review 2010_Vis 15.indd 15   29/7/10 23:16:49
We want to make Camden Town the most                    ‘Collective’, at 37 Camden High Street is an
       business friendly location in London, attracting the    innovative new office concept, developed from
       top entrepreneurs, most innovative new creative         a design partnership including CTU, Dexter
       businesses, hottest promoters, groundbreaking           Moren Associates, Conran Design Group and LB
       designers and talented artists to set up in the area.   Camden delivering high quality design space for new
                                                               companies and individuals working in the creative
       We believe delivering a diverse and vital business
                                                               industries, and re-affirming London’s reputation as
       mix is the nest step to embed the long term social
                                                               one of the most dynamic creative business capitals.
       and economic benefits we have delivered through
                                                               With flexibility at its core, the space functions as
       our crime and public realm projects.
                                                               a dynamic open-plan office during the day and
       In order to attract the top talent, CTU are             private venue hire at night to be used for launches,
       identifying all the barriers to entry for these         exhibitions and other outlets.
       businesses and delivering showcase projects
                                                               These small businesses are the MTVs, Y&Rs and
       which positively promotes business and business
                                                               ASOS of the future and we want them to grow
       orientated property developments.                                                                              Business tenants use Collective during London
                                                               up connected with Camden Town.                               Festival of Architecture 2010 installation




       16



Camden Annual Review 2010_Vis 15.indd 16                                                                                                                                 29/7/10 23:16:59
‘As a startup company,
         Collective has                       ‘The opening of Collective is
                                              another step towards equipping
          provided us with a                  Camden Town with the space it
         fantastic opportunity                 needs to establish itself as the
                                              creative district of choice’
         and made us look at                  Councillor Keith Moffit, Former Leader, London Borough of Camden



         Camden in a new way.
         There is a real creative
          buzz about the space
         and surrounding area’
          Louise Naunton Morgan, Hato Press




                                                Our new Pop up space: Collective. A new 24 hour commercial space,
                                                part business incubator, part gallery, it has added a focal point for the
                                                                           creative industries on Camden High Street


          2                                                                                                                 17



Camden Annual Review 2010_Vis 15.indd 17                                                                                29/7/10 23:16:59
Keeping Camden Town open.
       London Underground are delivering a major tube upgrade     We immediately notified all our members and initiated
       programme, increasing speed and capacity by up to 20%      a far reaching lobbying campaign, retaining PR & Public
       ahead of the Olympics. Whilst we support the need for an   Affairs consultants and engaging with key players including
       improved service of the northern line, we are determined   London Underground, Transport for London, the Mayor’s
       that any upgrade and infrastructure works will not come    office, Department for Transport and Tube Lines, the
       at the expense of the business community.                  PPP company responsible for delivering the upgrade. As a
                                                                  result of this campaign, we entered into detailed dialogue
       The initial programme proposed 33 consecutive full line
                                                                  with Tube Lines Chief Executive and were very close to
       closures and 16 months of early weekday closures (last
                                                                  agreeing a much reduced closure programme of around
       trains south running at approx 10.30pm). The impact of
                                                                  12 non consecutive weekend closures.
       this closure programme would be devastating, especially
       on the retail and late night economy.


       18



Camden Annual Review 2010_Vis 15.indd 18                                                                                        29/7/10 23:17:02
‘The original tube                     The Mayor has since announced that Tube Lines will be       It is important to understand that aside from CTU and
                                                brought into public ownership and the upgrade work will     London First, no other business organizations appear
         closure programme                      be carried out by London Underground. As a result, the      to have succeeded in making Tube Lines and London
                                                final closure programme will be revised again, and may      Underground understand the huge impact of the closure
         would have seriously                   well be further affected by public funding cuts. However,   programme on local business.
                                                we can move forward with firm evidence of the viability
                                                                                                            Camden Town Unlimited will continue to fight on your
         impacted the pubs,                     of a reduced programme and strong relationships already
                                                established with key individuals who will determine the
                                                                                                            behalf to keep our tube stations open.


          bars and venues that                  length of the programme.



          make Camden Town
         special - I lose 25%
         of trade when the
         tube is closed.
         I am delighted CTU
          responded so quickly
         to this threat to
         our business’
          Michael Nicholas, Camden Bars Group




          2                                                                                                                                                            19



Camden Annual Review 2010_Vis 15.indd 19                                                                                                                            29/7/10 23:17:03
This information is provided in line with                  Income                                    Total Available

       schedule 4:3 of the Business Improvement                   Levy Income
                                                                  Voluntary memberships
                                                                                                            £462,845
                                                                                                            £1,600
       District regulations (2004)                                Radio Link Income                         £11,500
                                                                  Interest Receivable                       £2,000
       Total BID levy liability:                    £487,100.25   Other funding                             £64,000
                                                                  Roll over                                 £142,000
       Concessions:                                 £5,664.01
                                                                  Expenditure
       BID Collection Rate:                         95%
                                                                  Core Costs
       Total BID levy received:                     £462,845      Salaries                                   £50,000
                                                                  Collection Costs                           £17,000
       Direct income received:                      £79,100
                                                                  Administration                             £40,000
       Allocated project funding carried forward:   £142,000      Legal and accountancy fees                 £5,000
                                                                  Tax                                       £1,750
       Total available for BID projects:            £683,945      Rent Including service charge/Biz rates    £27,280

       Total project funding raised                 £1,925,000    Total Administration                      £141,030




       20



Camden Annual Review 2010_Vis 15.indd 20                                                                                      29/7/10 23:17:03
Projects                                                             Additional funding secured   Funding secured against projects
                                                                          Vision /Economic Stimulus
                                                                               Project costs + ERDF                                 £45,000
                                                                               Wedge - set up                                       £19,000
                                                                               Wedge Christmas                                      £7,000
                                                                               Pop up space - 22 Chalk Farm Road                    £11,000
                                                                               Pop up space - 46 Camden Road                        £6,700     £10,000
                                                                               Pop up space - 73 Parkway                            £17,000
                                                                               Collective                                           £60,700    £20,000
                                                                               Website                                              £22,000

                                                                          Total Vision/Economic stimulus                            £188,400

                                                                          Cut Crime
                                                                          Project costs                                             £28,000                                 £800,000.00
                                    7%                                    Business crime manager                                    £30,000
                                                                          CBAC                                                      £7,000
                      9%                                                  NBIS                                                      £2,500

                                                                    34%   Total Cut Crime                                           £67,500

              11%                                                         Clean & Green
                                                                          Project costs + ERDF                                      £45,000    £34,000
                                                                          ERDF
                                                                               London Remade                                        £10,000
                                                                               Recycling                                            £7,000
                13%                                                       Streetscape Strategy: Britannia Junction/Legible London   £75,000                                 £1,125,000

                                                                          Total Clean & Green                                       £137,000

                                              26%                         Celebrate & Promote
                                                                          Project costs                                             £29,000
                                                                          Camden Crawl                                              £7,500
               Vision/Economic stimulus                 34%               Christmas lights                                          £9,000     £45,500
               Core Costs                               26%
               Cut Crime                                13%               Total Celebrate & Promote                                 £45,500
               Clean & Green                            11%
               Celebrate & Promote                      9%                Contingency                                               £27,849
               Contingency                              7%

               * Percentage figures based on income not including
                 roll over, as this was reported on last year             Total Expenditure                                         £607,279
                                                                          Total Funding secured                                                £64,000
                                                                          Profit/Loss (to be re-invested next year)                 £76,666
                                                                          Total funding secured against projects                                                            £1,925,000


          2                                                                                                                                                                                                       21



Camden Annual Review 2010_Vis 15.indd 21                                                                                                                                                                       29/7/10 23:17:03
The BID boundaries focus around the
       core business district running between
       Chalk Farm Road and Mornington
       Crescent tube stations, as well as the
       commercial area along Parkway, Kentish
       Town Road and Camden Road.




       22



Camden Annual Review 2010_Vis 15.indd 22        29/7/10 23:17:07
Street List
                                           Adelaide Road (pt)       Hurdwick Place
                                           Albert Street            Inverness Street
                                           Arlington Road           Jamestown Road
                                           Bayham Place             Juniper Crescent
                                           Bayham Street            Kentish Town Road (pt)
                                           Beatty Street            Kings Terrace
                                           Bonny Street             Lidlington Place
                                           Bridge Approach          Mandela Street
                                           Buck Street              Mary’s Terrace
                                           Camden High Street       Miller Street
                                           Camden Lock Place        Millbrook Place
                                           Camden Road (pt)         Mornington Crescent (pt)
                                           Camden Street (pt)       Mornington Place (pt)
                                           Carlow Street            Mornington Street (pt)
                                           Carol Street             Nelson’s Yard
                                           Chalk Farm Parade (pt)   Oakley Square
                                           Chalk Farm Road          Oval Road
                                           Crowndale Road           Parkway
                                           Delancey Passage         Pleasant Row
                                           Delancey Street          Plender Street (pt)
                                           Dewsby Terrace           Pratt Mews
                                           Early Mews               Pratt Street (pt)
                                           Eversholt Street (pt)    Regents Park Road (pt)
                                           Gilbey’s Yard            Regents Park Terrace
                                           Gloucester Crescent      St Martin’s Almshouses
                                           Grand Union Walk         St Martin’s Close
                                           Greenland Place          Sign Makers Yard
                                           Greenland Road           Stanmore Place
                                           Greenland Street         Stucley Place
                                           Hampstead Road (pt)      Symes Mews
                                           Harrington Square        Underhill Passage
                                           Haverstock Hill (pt)     Underhill Street
                                           Hawley Crescent          Water Lane




                                                                                                  23



Camden Annual Review 2010_Vis 15.indd 23                                                       29/7/10 23:17:10
Over the five years of our BID term, we have delivered an average of almost
                    £4 return for every £1 invested by BID businesses, towards projects to make
                    Camden Town a better place to work, live and visit.                                                                         2% 1%

                     Five year income                                                                             Total                  11%
                                                      2006/7     2007/8       2008/9     2009/10*     2010/11**
                                                                                                                                                           16%
                     Levy Income                      £401,828   £425,169     £418,443   £462,845     £476,730    £2,185,015
                     Additional income                £73,622    £57,864      £68,527    £79,100      £57,100     £336,213
                     Surplus carried forward                     £54,499      £35,387    £9,666       £40,382

                     Core costs                       £119,162   £138,145     £141,020   £141,030     £152,000    £691,357     24%
                     (Start up costs)                 £22,789                                                     £22,789
                     Vision/Economic stimulus                                 £45,000    £184,500     £178,000    £407,500                                       27%
                     Cut crime                        £157,500   £95,500      £89,500    £67,500      £73,000     £483,000
                     Clean & Green                    £65,500    £189,000     £202,500   £62,000      £75,000     £594,000
                     Celebrate & Promote              £55,000    £79,500      £45,250    £45,500      £40,500     £265,750
                     Contingency                                                                      £56,000     £56,000
                                                                                                                                             19%
                     Project funding income           £0         £2,350,000   £900,000   £1,925,000   £800,000    £5,975,000

                    *This does not include rollover
                    **Allocated
                                                                                                                                Start Up Costs             1%
                                                                                                                                Vision/Economic stimulus   16%
                                                                                                                                Core Costs                 27%
                                                                                                                                Cut Crime                  19%
                                                                                                                                Clean & Green              24%
                                                                                                                                Celebrate & Promote        11%
                                                                                                                                Contingency                2%


       24



Camden Annual Review 2010_Vis 15.indd 24                                                                                                                               29/7/10 23:17:10
Our initial BID term is coming to a close. In   will secure the future of commercial            BID 2. The following pages outline new
                                           February 2011 we will be asking businesses      activity in the area. It is vital we maintain   projects for the next BID term. We would
                                           to endorse our achievements and our             momentum on the success of the                  appreciate if you could take a few moments
                                           Vision for a better Camden Town by              first term and build to consolidate our         and fill in the feedback form, telling us what
                                           ‘Voting Yes’ to renew the BID for another       achievements to date.                           you think of the proposed projects for
                                           five years. Democratically elected, a BID                                                       BID2 and any other priorities you feel are
                                                                                           However, as we move into an era of
                                           can only be formed following consultation                                                       important for the second term.
                                                                                           funding cuts and continued pressure on
                                           and a ballot in which businesses vote
                                                                                           spending, we need to work even harder
                                           on our BID Proposal, our Vision for the
                                                                                           if we want to achieve your backing for
                                           regeneration of the area. CTU will consult
                                           over the summer and launch our new BID
                                           proposal in autumn 2010.

                                           We believe we are at a pivotal stage
                                           in the regeneration of Camden Town.
                                           We have achieved a significant shift in
                                           focus in the perception of the area away
                                           from crime and drugs and have started
                                           a programme of major works which




                                                                                                                                                                                      25



Camden Annual Review 2010_Vis 15.indd 25                                                                                                                                           29/7/10 23:17:12
- Keeping Crime Down
       We will continue to lobby for additional policing in Camden Town and ensure that
       extra policing hours are not cut.



       - Major Public Realm Improvements
       We are halfway through the delivery programme of our streetscape strategy
       Camden Town First, with two of the five projects due to be delivered and detailed
       design completed on another two. It is vital that we keep up the momentum on
       these projects to ensure Camden Town has an attractive public realm and is a safe
       and business friendly environment.



       - Regeneration of High Street South
       Camden High Street South continues to underperform, with multiple empty units,
       frequent turnover of tenants and a number of long term vacant units. Camden Town
       Unlimited will seek to revitalize this section through innovative retail programmes
       and long term property regeneration strategies.




       26



Camden Annual Review 2010_Vis 15.indd 26                                                     29/7/10 23:17:13
- Driving down costs
                                           CTU Members will have the opportunity to participate in a joint procurement
                                           scheme, significantly reducing the cost of services. There are a number of jointly
                                           procured services CTU hopes to be able to offer its businesses, including electricity,
                                           gas and water, and even taxis, stationary and furniture. We expect the cost saving
                                           benefit to cover the cost of your BID levy at the very least.


                                           - International marketing campaigns
                                             and major festivals
                                           CTU will continue to work with our major media partners and key stakeholders
                                           such as Visit London, Visit Britain and Camden Crawl to deliver visitor campaigns
                                           and major festivals year round.



                                           - Representing business and working with
                                             the public sector to deliver quality service
                                           CTU will act as your, eyes and ears, monitoring service delivery, highlighting good
                                           practice and working with the public sector when services are not up to scratch.


                                           All BID services are provided in addition to those provided by the
                                           Local Authority and other organisations.




                                                                                                                                       27



Camden Annual Review 2010_Vis 15.indd 27                                                                                            29/7/10 23:17:15
Christopher Shaw         Alex Proud         Richard Terry     Berry Casey        Caroline Seward      Michael Doheny          Cllr Theo Blackwell       Cllr Chris Naylor
       (Chair)                  (Vice Chair)       (Vice Chair)      Hache Restaurant   Getty Images         The Worlds End          London Borough of         London Borough of
       Shaw Corporation         Proud Galleries    Arup                                                                              Camden                    Camden
                                                                                                                                     (Observer)                (Observer)




       David Gilbertson         David Lynn         Graham Goodkind   Keir Emms          Andy Godfrey         Chief Supt Raj          Jim Donovan               Richard Pearl                 Not Pictured
       Emap                     MTV                Frank PR          Camden Lock        Alliance Boots Plc   Kohli (Observer)        (Morrisons)               (Observer)                    Michael Nicholas
                                                                     Market                                  Metropolitan Police                               Resident                      (Camden Bars)




                                                                                                                   CTU would like to thank all board members and staff, both past
                                                                                                                   and present, who have made such a big contribution to our ongoing
                                                                                                                   success. In particular, we’d like to thank the following who left us in
                                                                                                                   2010: Keith Moffitt, Mark Bensted & Ben Larsen.
       Simon Pitkeathley        Matthew McMillan   Clayton Clarke    Rozanne Shipman    Helena Sundarajoo
       Chief Executive          Deputy Chief       Business          Membership         Office Manager
                                Executive          Development       Manager
                                                   Manager


       28



Camden Annual Review 2010_Vis 15.indd 28                                                                                                                                                                        29/7/10 23:17:17

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Camden Town Unlimited Bid Review

  • 1. Leadership team report This is the final year of our BID term. In April 2006, when we began our work, drug dealers were rife on the streets of Camden Town, the pavements were narrow and overcrowded, and our biggest employers, the creative media companies, were dis-enfranchised and looking to vacate the area. Against this background, we can be justly proud of the major improvements we have achieved. The newly widened and nicely landscaped streets are free of drug dealers, major employers are reporting higher satisfaction levels amongst their staff and Camden Town is one of the most desirable business locations in London once again. What’s more we have done this in a climate of cost cutting, including implementing our own efficiency measures such as freezing levy and staff pay over the past few years to ensure that our levy structure remains fair and transparent. CTU has championed the voice of business and delivered this updated Vision of Camden Town as an innovative and vibrant business district to policy makers and media opinion formers alike. In delivering this message, CTU have re-established Camden Town as a vital driver of London’s economy and therefore firmly back at centre stage to political and policy making decisions. CTU have then been in a position to influence major regional policy and funding decisions, such as Crossrail and the Mayors Economic Development Strategy and ensure a better deal for our members and Camden Town as a whole. Looking to the future – the BID renewal Camden Town Unlimited has delivered significant improvements over the past four years, but we believe there is still much to do. We have launched a major consultation and look forward to meeting you ahead of our renewal campaign to ensure we continue to deliver the projects that most matter to you. In this review we discuss initial ideas on what we would look to deliver in the next term, and we want your feedback – after all this is your business. Simon Pitkeathley Chris Shaw Alex Proud Richard Terry Chief Executive Chair Vice Chair Vice Chair 1 Camden Annual Review 2010_Vis 15.indd 1 29/7/10 23:16:15
  • 2. We want to put business at centre stage to drive regeneration Camden Town Unlimited were appointed in careful stewardship, remain a safe, secure and eye-catching and innovative business 2006 with an overwhelming priority to reduce vital destination in the future. offer will attract footfall and like-minded drug crime and anti-social behavior. We want to build on Camden Town’s companies that will strengthen the • A safe, clean and We believe, like any good business, it is vital to reputation as a centre for the creative business offer and make it an international pedestrian friendly destination for arts, design, fashion, music develop a growth strategy that isn’t dependant on single issues or single projects. Camden industries, world class nightlife and new fashion. We believe that providing a unique, and media. commercial district Town Unlimited has consistently gone beyond • A sustainable High treating the symptoms and has strived to articulate a long term, sustainable Vision which Short Medium Long Street environment builds from the bottom up. It is not enough that excites and tackle crime with a strategy limited to only Reputation increasing resources – we need a holistic delights, and is the approach which ensures the problem won’t location of choice for return if resources are withdrawn. Independent and creative business centre innovative and inspiring Therefore, we developed a step change approach, which not only delivered an businesses Streetscape improvements immediate reduction in crime but has put in • Establish Camden place a series of vital support strategies, such Tackling crime, anti social behaviour and drugs as improving the public realm and attracting Town at the heart a broader customer base to the area that will Our strategy - delivering long term, sustainable change for Camden Town of London’s creative ensure Camden Town will, with continued industries community 2 Camden Annual Review 2010_Vis 15.indd 2 29/7/10 23:16:15
  • 3. Our Vision for Britannia Junction, a new public space at the heart of Camden Town 3 Camden Annual Review 2010_Vis 15.indd 3 29/7/10 23:16:17
  • 4. The Roundhouse Opportunity Gateway to North London APTN Markets MTV CBS Outdoor H Bauer Camden 20 minute Town along the Markets Getty Images Sheppard Robson Major PR & Digital Media Hub York & Albany CAMDEN TOWN UNLIMITED BID DISTRICT French ARUP OPPORTUNITY Connection, 10 minute w Hugo Boss Champagn Kings Cross Central New Art • £2 Billion investment – how do we make Gallery Camden Town is a major hub for creative industries in London, with sure Camden Town has integrated links with REVLON, Y&R / RKCR, Kings Cross EMAP, ASOS over 5,000 (25%) of its workforce is employed in this field, • £4.9 million sq ft of office space including MTV, EMAP, ASOS, RKCR and Getty Images. • 500,000 sq ft of retail space Camden Town provides London with a cultural and creative sector like • 2,000 new homes and apartments no other. We want this quarter in partnership with Kings Cross and • 25 acres of open space UK Ce Medical Euston, and for NW1 to become the postcode of choice for creative Inno businesses, a label that represents innovation, winning new contracts and high-quality employees alike. This will drive footfall, new customers and OPPORTUNITY Euston higher average spend customer profile to the area – good news for us all. Euston • £1 billion development currently on hold – how do we make sure Camden Town benefits? Opportunity Good Access to Central London We Co 4 Camden Annual Review 2010_Vis 15.indd 4 29/7/10 23:16:19
  • 5. OPPORTUNITY • Using property to drive long term change • Camden High Street South = 4 times less • Delivering Camden • Increased profile of the • Major progress on expensive than prime space in Kings Cross Town First... large number of cultural cutting crime and the 20 minute walk along the canal • Lots of vacant/derelict units institutions and major perception of crime • Potential for use of space in new, innovative way • £3 million creative design/media to stimulate footfall invested to date • An additional 28 sector presence uniformed officers London • High Street North – • Increased profile of dedicated to the BID University of Arts Completed May 2010 proximity of major district until 2011 international transport • Over 50 Members on • Funding secured for Kings Cross connections at St CBAC Radio Scheme 10 minute walk to Britannia Junction; Pancras Champagne Bar implementation • 65 ASBO’s served • Encouraged creative on drug dealers over scheduled September entrepreneurship and 2011 BID term attracted high quality Kings new businesses • 76% of businesses • Cobden Junction – Place reported that crime The German Detailed design work • Delivered an innovative had significantly reduced Gymnasium ongoing with TFL new pop up shop during the BID term UK Centre for Medical Research & and LB Camden programme, showcasing Innovation 30 groundbreaking • High Street South – new shows The British Design phase completed • Delivered Collective, Library OPPORTUNITY • £2 million invested in a major new spaces Partnerships Chalk Farm Road to host international • Building relationships between the major creative/ commercial partners in the area launches and creative • Creating new business opportunities by working • Legible London – funding shows together and increasing b2b activity agreed to extend the • Establishing a commitment to Camden Town from creative start ups innovative West End Wellcome signage scheme to Collection Camden Town 5 Camden Annual Review 2010_Vis 15.indd 5 29/7/10 23:16:20
  • 6. Since our inception, reducing crime and anti social behaviour has been our core objective. Whether it’s your staff feeling safe on their journey A long term, sustainable strategy to work, preventing theft from your business, or It is essential that Camden Town persists improvement strategies, such as a better attracting new visitors, keeping crime and the in keeping crime at bay. CTU will continue quality public realm and diverse business mix perception of crime down is essential. to lobby to ensure our dedicated policing means Camden Town can sustain a crime free From funding over 1000 security patrol hours, team remains in place until our long term environment without these resources. lobbying for extra policing and facilitating a growing radio link scheme, our projects have been a major factor in reducing crime by a year on year average of almost 30%. Working in partnership with the Met Short Medium Long Police and London Borough of Camden, we have strived to step up police presence in Camden Town, Reputation which now has a dedicated additional team of 18 PCSO’s and 10 PC’s. re CTU have helped foster a dialogue between Independent and creative business centre residents and the night-time economy to reduce crime and anti-social behavior from major venues., Streetscape improvements including Koko, Proud Camden, the Electric Ballroom and The Ice Wharf. Tackling crime, anti social behaviour and drugs Our strategy - delivering long term, sustainable change for Camden Town LB Camden, the Met Police and CTU working in partnership have transformed Inverness St in recent years 6 Camden Annual Review 2010_Vis 15.indd 6 29/7/10 23:16:22
  • 7. WE SAID / WE DID CTU delivers. Below are the commitments we outlined under Cut Crime in our BID proposal in 2006, and the projects we have delivered to make Camden Town a safer and more profitable location for your business. We will We Did We will We Did We will We Did We will We Did increase - Directly paid for over 1000 establish Camden Town Unlimited provides three services increase the - Appointed a dedicated Radio Link manager in initiate 65 ASBO’s have been served on hours of security patrolling, security and secured another 6880 An anti- - One stop shop for any effectiveness Camden Town (theinonly an ASBO drug dealers in dedicated service the Camden Town presence additonal hours from LBC/ Met police social anti-social behavior/ street issues – of the Borough) project on the - Secured over £2million behavior 020 7380 8260 Business - Increased effective targeting membership by 50% and streets investment in additional policing resources hotline - CBAC radio link, Radio Link in partnership with the drug connecting business - Secured an additional 28 direct to CCTV and on- Met Police dealers uniformed officers dedicated duty PCSO/wardens - Developed the adopt-a- to Camden Town shop scheme, assigning - Work with the Met a local PCSO to each Police to publicise Safer Neighbourhood participating retailer direct line ‘We have significantly Adding value – going increased police presence, further for Camden Town and as a result, people feel CTU are active members of CTOG, the local crime prevention partnership which has managed a £150,000 budget delivering safer. Without the continuous number of local initiatives related to begging, on street alcohol support of CTU, this abuse, fly posting and other anti-social behavior. Representing the business community in Camden Town, CTU provide a transformation would not united and effective voice. have been possible.’ Camden Town Unlimited also has a seat on the Local Strategic Chief Superintendent Dominic Clout, Borough Commander Partnership, a high level group of key stakeholders and partners controlling a budget to deliver Boroughwide change. CTU have used this position to ensure Camden Town remains one of the boroughs key indicators focusing attention and The former Leader of the Council, Keith Moffitt, and former Borough advocating additional resources for Camden Town. Commander, Mark Heath, launch Camden Towns new Police force in 2008 2 7 Camden Annual Review 2010_Vis 15.indd 7 29/7/10 23:16:23
  • 8. Camden Town First is crucial to delivering sustainable and long term change The largest and most significant project that we Since the strategy was launched in September 2007, High Street North, secured funding have delivered to date is Camden Town First – a £10 a design partnership including CTU, TfL and LB commitments on a second and million streetscape strategy that boldly outlines a Camden have completed detailed design work on entered into detailed discussions on series of public realm projects that will transform four of the five projects, consulted on and delivered a third. our commercial environment. By creating a package of improvements that can be phased, leading to Short Medium Long incremental improvement, we have achieved much of the programme and have a blueprint for the next Reputation BID term. This is the second step in our long term regeneration strategy. We believe that significantly Independent and creative business centre upgrading the physical environment will support the work of our crime reduction partnership by Streetscape improvements preventing opportunities for criminal activity to return, and in addition attract high quality Tackling crime, anti social behaviour and drugs businesses to the area. Our strategy - delivering long term, sustainable change for Camden Town Simon Pitkeathley, CTU Chief Executive, & Councillor Chris Knight lay paving slabs for High Street North - Phase 1 of our £10 million public realm strategy 8 Camden Annual Review 2010_Vis 15.indd 8 29/7/10 23:16:24
  • 9. WE SAID / WE DID CTU delivers. Below are the commitments we outlined under Clean & Green in our BID proposal in 2006, and the projects we have delivered to make Camden Town a more attractive and pedestrian friendly environment. We will We Did We will We Did We will We Did improve the - A comprehensive £10million public realm facilitate the - We lobbied extensively for a Compulsory Purchase Order deliver - In partnership with LB Camden, we have cleaned a 3756 pieces quality of the renewal programme redevelopment for the burnt out buildings at immediate of graffiti from sites in Camden agreed with key partners Mornington Crescent, a process streetscape - Over £3 million invested of vacant which is now underway cleansing Town. We guarantee to remove all reported serious incidents of in the projects to date and derelict - Our programme of Pop up solutions graffiti within 24 hours, and all other incidents within 7 days - Over 60m of railings buildings Shops has vastly improved the appearance of the High Street, and remove and unnecessary street clutter removed from with vacant premises being graffiti the streets transformed into hotbeds of creativity ‘Camden Town Added value – going Unlimited has beyond our BID Proposal overseen a major - Updating Camden Lock Bridge upgrade of the quality The famous Camden Lock mural, across the railway bridge, is one of the most photographed images in London but was in a - Smart Green Business A range of free support will be available to SMEs of the High Street, serious state of disrepair. Not only did CTU secure £50,000 within the BID area from July 2010 to improve which have had a from L’Oreal to re-paint the mural, but also commissioned a environmental performance and reduce costs. new bold image for the reverse to represent the presence of The services include environmental audits and huge impact on how a major design/media business cluster around the Lock. advice, resource efficiency clubs, recycling and waste our clients and staff - Supporting major infrastructure projects collection services and more. view the area’. and planning applications. - Recycling Since 2006 CTU has responded to 59 planning applications, 22 In September 2009 we investigated the feasibility of Justin Smith, Conran Design Group license applications and 15 major consultations on behalf of setting up a collective recycling scheme in Camden Camden Town Unlimited, and supported a number of schemes Town. Using the funding secured from the European at Planning Committee. Regional Development Fund, we hope to roll out the scheme within this year. Completing work on High Street North 2 9 Camden Annual Review 2010_Vis 15.indd 9 29/7/10 23:16:25
  • 10. Camden Town is the most vibrant, eclectic and creative district in London Preparing for 2012 The traditional heartland of new music, fashion The upcoming 2012 Olympics and subsequent and design, we aim to maintain Camden Town’s legacy will bring both opportunities and challenges reputation as the most distinctive area of London for Camden Town. When people come to Camden, and worldwide visitor destination. they want something fresh and unique. We cannot stand still in what we are offering, and must continue Camden Town Unlimited’s promotion strategy has to develop our creative offer and celebrate the three elements: distinctiveness of Camden Town. - Support & develop the world renowned Signing up wedge card holders at MTV and Sophie Ellis Bexter & new music scene ‘For me Wedge is about Richard Jones relaunch Sodastream in our pop up shop - Re-engage new audiences by promoting the cultural ‘hidden gems’ alongside the more famous bringing the community Short Medium Long attractions together. Wedge has - Creating a year long programme of activity that changed the community Reputation generates ongoing positive press coverage and word of mouth amongst key influencer groups on this street and We have delivered an unprecedented £350,000 has pulled everyone Independent & creative business centre investment programme, delivering two major international marketing campaigns in partnership together’ Jon Moran, The Spreadeagle Streetscape improvements with Visit London, Time Out and the Guardian, supported six festivals generating international press coverage and hosted over 25 press trips, Tackling crime, anti social behaviour and drugs re-framing the press perception of Camden Town amongst key influencers. Our strategy - delivering long term, sustainable change for Camden Town 10 Camden Annual Review 2010_Vis 15.indd 10 29/7/10 23:16:27
  • 11. WE SAID / WE DID CTU delivers. Below are the commitments we outlined under Celebrate & Promote in our BID proposal in 2006, and the projects we have delivered to ensure Camden Town remains one of London’s top visitor destinations, attracting over 6000 people an hour. We will re-launch We Did We will provide We Did the Camden - We continue to support a series of events and festivals celebrating Camden Town, including The Camden Crawl, a local business - We match-funded the Time Out/Visit London Guide to Camden Town, a comprehensive international marketing campaign that Re-Mix Festival, one of the biggest music festivals in London, which directory distributed 500,000 copies of our guide across the UK and US with promote the draws in crowds of over 15,000 visitors each year key media partners the Guardian and Time Out Camden Fashion – We also supported The Camden Fashion Show, Camden - We introduced the Camden Town Wedge card, an online directory Happening and delivered a Pop up shop scheme which of over 100 businesses advertising special offers to over 10,000 Show and provide showcased 30 art shows and events, ensuring a year local wedge card holders (and over 100,000 across London) local events. round programme of high profile events ‘Local employees Added value – going and residents are beyond our BID Proposal our core customer The Camden Market fire Camden Town Unlimited led the PR and Camden Town Wedge Card – making lunchtime more interesting base and Wedge marketing response to the Camden Canal We introduced our hugely popular Wedge Card is the ideal market fire in February 2008. Interviewed on Card scheme to advertise locally exclusive several major international broadcasters, CTU way of attract successfully managed the immediate media offers and discounts in our best retailers, bars and restaurants. Over 10,000 cards have been new regulars with response to reassure local and international distributed, and cardholders are updated with visitors that Camden Town remained open and exclusive offers – the majority of the market retail areas were new weekly offers by our e-newsletter and online updates. CTU have further supported we are delighted!’ unaffected, ensuring other retailers were not participating retailers with targeted publications Jeremy Ledlin, The Monarch affected by a drop in footfall. Furthermore, such as The Christmas Big Book of Wedge, CTU led the award winning ‘Turning London distributed to all major offices and residents On’ campaign, which increased average spend, in the area. attracted an additional 110,000 visitors and Our Chair Christopher Shaw & Will Fulford meet Nicky Gavron, the former generated 31 positive international press stories deputy Mayor of London to discuss the fire recovery package 11 Camden Annual Review 2010_Vis 15.indd 11 29/7/10 23:16:27
  • 12. Using our empty spaces as an opportunity to diversify business activity and generate footfall and press during the recession. As part of a package of initiatives to battle the Branded by local design practice and CTU Members, perception of Camden Town, and bringing new recession, we worked with local landlords to make Conran Design Group, the shops have also been customers and investment to the High Street and use of their empty retail space, whilst also providing occupied by CTU members RKYR and Dexter generating a real identity change for the area. a platform for creativity on the High Street. Moren Associates, who used the space to provide We welcome applications to use the space from any free support to local businesses. Our first Pop up opened in June 2009, and since of our BID members to use the space. If you’d like the initial launch, all three shops have been filled Initially developed as a project to drive footfall to to get involved please call 020 7380 8260. with art, high fashion and design from some of the high street during the recession, the potential the UK’s most exciting creative talent. In total, the for this project to revitalize the high street is shops have hosted over 30 exhibitions, including enormous. The press coverage generated from environmental and graduate fashion brands, art this scheme has completely changed the media collectives and high profile PR launches. RKCR, a CTU member, launched the first Worn With Love - a new boutique fashion label Botox 69 - Over 1000 visitors over three weeks High Street ad agency 12 Camden Annual Review 2010_Vis 15.indd 12 29/7/10 23:16:30
  • 13. ‘The pop up shop was 30 unique exhibitions/retail events to the area a fantastic opportunity 50 international media articles to deliver an innovative, Provided a showcase for the creative talents of over high profile campaign 75 creative young people in Camden Town with international £30,000 investment from public and private sector reach for our agency whilst also re-engaging International expressions of interest our team with the local area, and we couldn’t have achieved it without CTU’ Matt Steward, RKCR (Y&R group) Who’s Jack, one of London’s hottest online magazines, hosted a collaborative show with The award winning Dexter Moren Associates, a CTU member, the best of London’s photographers and launched London’s first architectural drop in clinic graphic designers 2 13 Camden Annual Review 2010_Vis 15.indd 13 29/7/10 23:16:32
  • 14. Camden Annual Review 2010_Vis 15.indd 14 29/7/10 23:16:40
  • 15. Camden Annual Review 2010_Vis 15.indd 15 29/7/10 23:16:49
  • 16. We want to make Camden Town the most ‘Collective’, at 37 Camden High Street is an business friendly location in London, attracting the innovative new office concept, developed from top entrepreneurs, most innovative new creative a design partnership including CTU, Dexter businesses, hottest promoters, groundbreaking Moren Associates, Conran Design Group and LB designers and talented artists to set up in the area. Camden delivering high quality design space for new companies and individuals working in the creative We believe delivering a diverse and vital business industries, and re-affirming London’s reputation as mix is the nest step to embed the long term social one of the most dynamic creative business capitals. and economic benefits we have delivered through With flexibility at its core, the space functions as our crime and public realm projects. a dynamic open-plan office during the day and In order to attract the top talent, CTU are private venue hire at night to be used for launches, identifying all the barriers to entry for these exhibitions and other outlets. businesses and delivering showcase projects These small businesses are the MTVs, Y&Rs and which positively promotes business and business ASOS of the future and we want them to grow orientated property developments. Business tenants use Collective during London up connected with Camden Town. Festival of Architecture 2010 installation 16 Camden Annual Review 2010_Vis 15.indd 16 29/7/10 23:16:59
  • 17. ‘As a startup company, Collective has ‘The opening of Collective is another step towards equipping provided us with a Camden Town with the space it fantastic opportunity needs to establish itself as the creative district of choice’ and made us look at Councillor Keith Moffit, Former Leader, London Borough of Camden Camden in a new way. There is a real creative buzz about the space and surrounding area’ Louise Naunton Morgan, Hato Press Our new Pop up space: Collective. A new 24 hour commercial space, part business incubator, part gallery, it has added a focal point for the creative industries on Camden High Street 2 17 Camden Annual Review 2010_Vis 15.indd 17 29/7/10 23:16:59
  • 18. Keeping Camden Town open. London Underground are delivering a major tube upgrade We immediately notified all our members and initiated programme, increasing speed and capacity by up to 20% a far reaching lobbying campaign, retaining PR & Public ahead of the Olympics. Whilst we support the need for an Affairs consultants and engaging with key players including improved service of the northern line, we are determined London Underground, Transport for London, the Mayor’s that any upgrade and infrastructure works will not come office, Department for Transport and Tube Lines, the at the expense of the business community. PPP company responsible for delivering the upgrade. As a result of this campaign, we entered into detailed dialogue The initial programme proposed 33 consecutive full line with Tube Lines Chief Executive and were very close to closures and 16 months of early weekday closures (last agreeing a much reduced closure programme of around trains south running at approx 10.30pm). The impact of 12 non consecutive weekend closures. this closure programme would be devastating, especially on the retail and late night economy. 18 Camden Annual Review 2010_Vis 15.indd 18 29/7/10 23:17:02
  • 19. ‘The original tube The Mayor has since announced that Tube Lines will be It is important to understand that aside from CTU and brought into public ownership and the upgrade work will London First, no other business organizations appear closure programme be carried out by London Underground. As a result, the to have succeeded in making Tube Lines and London final closure programme will be revised again, and may Underground understand the huge impact of the closure would have seriously well be further affected by public funding cuts. However, programme on local business. we can move forward with firm evidence of the viability Camden Town Unlimited will continue to fight on your impacted the pubs, of a reduced programme and strong relationships already established with key individuals who will determine the behalf to keep our tube stations open. bars and venues that length of the programme. make Camden Town special - I lose 25% of trade when the tube is closed. I am delighted CTU responded so quickly to this threat to our business’ Michael Nicholas, Camden Bars Group 2 19 Camden Annual Review 2010_Vis 15.indd 19 29/7/10 23:17:03
  • 20. This information is provided in line with Income Total Available schedule 4:3 of the Business Improvement Levy Income Voluntary memberships £462,845 £1,600 District regulations (2004) Radio Link Income £11,500 Interest Receivable £2,000 Total BID levy liability: £487,100.25 Other funding £64,000 Roll over £142,000 Concessions: £5,664.01 Expenditure BID Collection Rate: 95% Core Costs Total BID levy received: £462,845 Salaries £50,000 Collection Costs £17,000 Direct income received: £79,100 Administration £40,000 Allocated project funding carried forward: £142,000 Legal and accountancy fees £5,000 Tax £1,750 Total available for BID projects: £683,945 Rent Including service charge/Biz rates £27,280 Total project funding raised £1,925,000 Total Administration £141,030 20 Camden Annual Review 2010_Vis 15.indd 20 29/7/10 23:17:03
  • 21. Projects Additional funding secured Funding secured against projects Vision /Economic Stimulus Project costs + ERDF £45,000 Wedge - set up £19,000 Wedge Christmas £7,000 Pop up space - 22 Chalk Farm Road £11,000 Pop up space - 46 Camden Road £6,700 £10,000 Pop up space - 73 Parkway £17,000 Collective £60,700 £20,000 Website £22,000 Total Vision/Economic stimulus £188,400 Cut Crime Project costs £28,000 £800,000.00 7% Business crime manager £30,000 CBAC £7,000 9% NBIS £2,500 34% Total Cut Crime £67,500 11% Clean & Green Project costs + ERDF £45,000 £34,000 ERDF London Remade £10,000 Recycling £7,000 13% Streetscape Strategy: Britannia Junction/Legible London £75,000 £1,125,000 Total Clean & Green £137,000 26% Celebrate & Promote Project costs £29,000 Camden Crawl £7,500 Vision/Economic stimulus 34% Christmas lights £9,000 £45,500 Core Costs 26% Cut Crime 13% Total Celebrate & Promote £45,500 Clean & Green 11% Celebrate & Promote 9% Contingency £27,849 Contingency 7% * Percentage figures based on income not including roll over, as this was reported on last year Total Expenditure £607,279 Total Funding secured £64,000 Profit/Loss (to be re-invested next year) £76,666 Total funding secured against projects £1,925,000 2 21 Camden Annual Review 2010_Vis 15.indd 21 29/7/10 23:17:03
  • 22. The BID boundaries focus around the core business district running between Chalk Farm Road and Mornington Crescent tube stations, as well as the commercial area along Parkway, Kentish Town Road and Camden Road. 22 Camden Annual Review 2010_Vis 15.indd 22 29/7/10 23:17:07
  • 23. Street List Adelaide Road (pt) Hurdwick Place Albert Street Inverness Street Arlington Road Jamestown Road Bayham Place Juniper Crescent Bayham Street Kentish Town Road (pt) Beatty Street Kings Terrace Bonny Street Lidlington Place Bridge Approach Mandela Street Buck Street Mary’s Terrace Camden High Street Miller Street Camden Lock Place Millbrook Place Camden Road (pt) Mornington Crescent (pt) Camden Street (pt) Mornington Place (pt) Carlow Street Mornington Street (pt) Carol Street Nelson’s Yard Chalk Farm Parade (pt) Oakley Square Chalk Farm Road Oval Road Crowndale Road Parkway Delancey Passage Pleasant Row Delancey Street Plender Street (pt) Dewsby Terrace Pratt Mews Early Mews Pratt Street (pt) Eversholt Street (pt) Regents Park Road (pt) Gilbey’s Yard Regents Park Terrace Gloucester Crescent St Martin’s Almshouses Grand Union Walk St Martin’s Close Greenland Place Sign Makers Yard Greenland Road Stanmore Place Greenland Street Stucley Place Hampstead Road (pt) Symes Mews Harrington Square Underhill Passage Haverstock Hill (pt) Underhill Street Hawley Crescent Water Lane 23 Camden Annual Review 2010_Vis 15.indd 23 29/7/10 23:17:10
  • 24. Over the five years of our BID term, we have delivered an average of almost £4 return for every £1 invested by BID businesses, towards projects to make Camden Town a better place to work, live and visit. 2% 1% Five year income Total 11% 2006/7 2007/8 2008/9 2009/10* 2010/11** 16% Levy Income £401,828 £425,169 £418,443 £462,845 £476,730 £2,185,015 Additional income £73,622 £57,864 £68,527 £79,100 £57,100 £336,213 Surplus carried forward £54,499 £35,387 £9,666 £40,382 Core costs £119,162 £138,145 £141,020 £141,030 £152,000 £691,357 24% (Start up costs) £22,789 £22,789 Vision/Economic stimulus £45,000 £184,500 £178,000 £407,500 27% Cut crime £157,500 £95,500 £89,500 £67,500 £73,000 £483,000 Clean & Green £65,500 £189,000 £202,500 £62,000 £75,000 £594,000 Celebrate & Promote £55,000 £79,500 £45,250 £45,500 £40,500 £265,750 Contingency £56,000 £56,000 19% Project funding income £0 £2,350,000 £900,000 £1,925,000 £800,000 £5,975,000 *This does not include rollover **Allocated Start Up Costs 1% Vision/Economic stimulus 16% Core Costs 27% Cut Crime 19% Clean & Green 24% Celebrate & Promote 11% Contingency 2% 24 Camden Annual Review 2010_Vis 15.indd 24 29/7/10 23:17:10
  • 25. Our initial BID term is coming to a close. In will secure the future of commercial BID 2. The following pages outline new February 2011 we will be asking businesses activity in the area. It is vital we maintain projects for the next BID term. We would to endorse our achievements and our momentum on the success of the appreciate if you could take a few moments Vision for a better Camden Town by first term and build to consolidate our and fill in the feedback form, telling us what ‘Voting Yes’ to renew the BID for another achievements to date. you think of the proposed projects for five years. Democratically elected, a BID BID2 and any other priorities you feel are However, as we move into an era of can only be formed following consultation important for the second term. funding cuts and continued pressure on and a ballot in which businesses vote spending, we need to work even harder on our BID Proposal, our Vision for the if we want to achieve your backing for regeneration of the area. CTU will consult over the summer and launch our new BID proposal in autumn 2010. We believe we are at a pivotal stage in the regeneration of Camden Town. We have achieved a significant shift in focus in the perception of the area away from crime and drugs and have started a programme of major works which 25 Camden Annual Review 2010_Vis 15.indd 25 29/7/10 23:17:12
  • 26. - Keeping Crime Down We will continue to lobby for additional policing in Camden Town and ensure that extra policing hours are not cut. - Major Public Realm Improvements We are halfway through the delivery programme of our streetscape strategy Camden Town First, with two of the five projects due to be delivered and detailed design completed on another two. It is vital that we keep up the momentum on these projects to ensure Camden Town has an attractive public realm and is a safe and business friendly environment. - Regeneration of High Street South Camden High Street South continues to underperform, with multiple empty units, frequent turnover of tenants and a number of long term vacant units. Camden Town Unlimited will seek to revitalize this section through innovative retail programmes and long term property regeneration strategies. 26 Camden Annual Review 2010_Vis 15.indd 26 29/7/10 23:17:13
  • 27. - Driving down costs CTU Members will have the opportunity to participate in a joint procurement scheme, significantly reducing the cost of services. There are a number of jointly procured services CTU hopes to be able to offer its businesses, including electricity, gas and water, and even taxis, stationary and furniture. We expect the cost saving benefit to cover the cost of your BID levy at the very least. - International marketing campaigns and major festivals CTU will continue to work with our major media partners and key stakeholders such as Visit London, Visit Britain and Camden Crawl to deliver visitor campaigns and major festivals year round. - Representing business and working with the public sector to deliver quality service CTU will act as your, eyes and ears, monitoring service delivery, highlighting good practice and working with the public sector when services are not up to scratch. All BID services are provided in addition to those provided by the Local Authority and other organisations. 27 Camden Annual Review 2010_Vis 15.indd 27 29/7/10 23:17:15
  • 28. Christopher Shaw Alex Proud Richard Terry Berry Casey Caroline Seward Michael Doheny Cllr Theo Blackwell Cllr Chris Naylor (Chair) (Vice Chair) (Vice Chair) Hache Restaurant Getty Images The Worlds End London Borough of London Borough of Shaw Corporation Proud Galleries Arup Camden Camden (Observer) (Observer) David Gilbertson David Lynn Graham Goodkind Keir Emms Andy Godfrey Chief Supt Raj Jim Donovan Richard Pearl Not Pictured Emap MTV Frank PR Camden Lock Alliance Boots Plc Kohli (Observer) (Morrisons) (Observer) Michael Nicholas Market Metropolitan Police Resident (Camden Bars) CTU would like to thank all board members and staff, both past and present, who have made such a big contribution to our ongoing success. In particular, we’d like to thank the following who left us in 2010: Keith Moffitt, Mark Bensted & Ben Larsen. Simon Pitkeathley Matthew McMillan Clayton Clarke Rozanne Shipman Helena Sundarajoo Chief Executive Deputy Chief Business Membership Office Manager Executive Development Manager Manager 28 Camden Annual Review 2010_Vis 15.indd 28 29/7/10 23:17:17