1. Online and Social Media for Staff Development By Cathy Lewis, BS RN Bay Area Society of Healthcare Educators and Trainers March 4, 2010

2. Please Complete This Online Survey http://www.surveymonkey.com/s/3X3BHL9

3. Objectives After attending this session you will be able to: Compare Web 1.0 (Push) and Web 2.0 (Pull) List at least five major online/social media tools Contrast the needs of adult learners to the capabilities of online/social media Select specific online/social media tools to help to facilitate each of the ADDIE (Assess, Design, Develop, Implement and Evaluate) process stages Incorporate “lessons learned” from others who have applied new online/social media for professional purposes into your online/social media action plan Brainstorm scenarios where online/social media technologies may be incorporated for staff development

4. Hypothesis Social media – not just for kids. The world of commerce and even the government have jumped on board. Facebook was started by a Harvard student for students. Some businesses have started using social media to facilitate communication and employee learning. Social media is another tool, albeit potentially very powerful tool that supports most, almost all of the principles of adult learning.

5. Training and Education for Performance Improvement

6. Pedagogy vs. Androgogy Traditional nursing education based on principles of pedagogy My observation is that pedogogy is integrating more principles of androgogy. e.g., group assignments and problem-based learning

7. Adult Learner Characteristics Have real-life experience Prefer problem-centered learning Are continuous learners Have varied learning styles Have responsibilities beyond the training situation Expect learning to be meaningful Prefer to manage their own learning [Need repetition] Margaret Driscoll (1998)Based on work by Knowles (1998), Kidd (1973), Freire (1970), Merriam and Caffarella (1991)

8. Principles of Effective Facilitation Use learner’s experiences Develop problem-centered programs Involve learners in planning and evaluating Develop interactive programs Use multimedia elements in meaningful ways Create a safe and respectful environment Encourage exploration, action, and reflection Nurture self-directed learning Margaret Driscoll (1998)

9. Gardner’s Learning Styles Visual-Spatial Bodily-kinesthetic Musical Interpersonal Intrapersonal Linguistic Logical-Mathematical http://www.howardgardner.com/MI/mi.html

10. Learning Objectives Cognitive Processes Knowledge Domains A Taxonomy for Learning, Teaching, and Assessing:A Revision of Bloom’s Taxonomy of Educational ObjectivesAnderson and Krathwohl, Ed., 2001

11. ADDIE Process Assess (needs) Design Develop Implement Evaluate

12. Infusion Therapy Project Hospital wanted VAT nurses to have more time to perform advanced procedures. That meant floor nurses needed to start more IVs. Improve IV site monitor and maintenance practices. Increase proficiency in ER for identification, assessment, and care of implanted vascular access devices.

13. ASSESS DESIGN DEVELOP IMPLEMENT EVALUATE ADDIE Process

14. Assess Problem identification Interview key stakeholders Written surveys Staff nurses and nurse managers Tabulate data and analyze Report results to nursing leadership Make recommendations to nursing leadership

15. Design and Develop Three-phase plan to cover all the needs New Hire Orientation Training Train-the-Trainer program for Vascular Access Devices Hands-On Training for starting peripheral IVs Subject matter derived from Literature review Two subject matter experts assigned from Vascular Access Team Very difficult to get their time and attention Program assessment and development very time intensive

16. Deliver-Final Product

17. Evaluation Program evaluation forms Antidotal Next: Introduction to Online and Social Media

18. Web 1.0 vs. Web 2.0 Push One-way communication Linear Less dynamic Somewhat predictable Neat Little maintenance Pull Multi-directional communication Non-linear Highly dynamic Far less predictable Messy Requires care and feeding

19. Intravenous Nurses Society Website vs. Facebook page http://www.ins1.org/i4a/pages/index.cfm?pageid=1 http://www.facebook.com/pages/Infusion-Nurses-Society/223602845999?v=app_2344061033#!/pages/Infusion-Nurses-Society/223602845999?v=wall

20. Diffusion Theory

21. Linkedin and Facebook www.linkedin.com Strictly professional www.facebook.com More mainstream – less intimidating? Separating personal and professional http://nextsteph.com/stephblog/networking/social-networking/keep-your-personal-and-professional-life-separate-on-facebook.shtml Adding Facebook Pages

22. Rather Not Post a Pic? Build an avitar! http://www.buildyourwildself.com/ http://www.blessthischick.com/btcmachine/index.php http://www.zwinky.com/dl/index.jhtml?spu=true&partner=ZJxdm268&acid=5231336861&theme=cartoon4

23. Tools for Messaging http://twitter.com www.google.com/talk http://skype.com http://messengerlive.com (Windows)

24. Delivery www.webex.com www.slideshare.net www.edublogs.org http://cal94061.edublogs.org/ www.wikispaces.com www.youtube.com

25. Collaboration www.facebook.com www.linkedin.com www.slideshare.net www.edublogs.org www.wikipedia.org www.twitter.com www.YouTube.com www.flickr.com

26. Flip Camera

27. Useful Tip JPG vs. PNG

28. BASHET http://www.facebook.com/pages/Bay-Area-Society-for-Healthcare-Education-and-Training-BASHET/290926362595?ref=ts

29. What Do You Think? Does online and social media support… principles of adult learning?

30. How Could Online and Social Media Be Used Today for VAT Project?

31. Facilitating Learning Through Social Media A few starter tips Just start… some planning is good, but don’t analyze too much Look at other online samples Integrate principles of marketing when you can – marketing is all about engagement and communication Set up a respectful environment…rules of engagement Maintain HIPAA compliance Keep it authentic Start small and keep it up

32. Thank You!