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How to Grow Indirect
IT Channel Revenue
by 400% (or More)
Presented by CSBexcellence
Partner Productivity
www.csbexcellence.com Copyright © 2014 CSBexcellence Page 2
Cloud
Vendor
20%
80%
Channel
Partners
Channel
Revenue
20%
80%
Drives
Drives
Does 20% of your channel drive 80% of your revenue?
Business Impact
• Your channel revenue could be much, much higher
• Your rate of growth could be much, much faster
• You’re wasting time & resources on low-performers
• Your revenue is at risk if any high-performers go away
www.csbexcellence.com Copyright © 2014 CSBexcellence Page 3
Your success is tied to the success of your channel!
If 80% of your channel is underperforming…
Low Productivity Factors
Your channel partners may …
• Lack resources to generate new business
• Have little or no experience in sales & marketing
• Be reluctant to invest money in marketing programs
• Have saturated their installed customer base
• Or, simply lack the motivation to grow their business
www.csbexcellence.com Copyright © 2014 CSBexcellence Page 4
You can remove all of these obstacles, except the last one.
The Answer is SALES LEADS
• Many partners know how to close deals
• Most partners don’t know how to find deals
• Resources that enable partners are only partially effective
• Qualified sales leads are the shortest path to growth
www.csbexcellence.com Copyright © 2014 CSBexcellence Page 5
What if your partners were seeded with quality leads?
Leads: The missing ingredient in most channel programs
Lead Quality is Key
• Targeted at the right kind of customer
• Sales-ready prospects in the buyer zone
• Produced on a consistent basis
• Generated at a low cost-per-lead
www.csbexcellence.com Copyright © 2014 CSBexcellence Page 6
Lead quality makes all the difference, IF leads are:
A quality lead funnel drives higher & sustained revenue growth
Partner Productivity:
One Scenario…
• Increased average deal size from 15 to 20 users?
• Increased one-time revenue from $40 to $50 per user?
• Increased recurring revenue from $40 to $50 per user?
• Increased deal acquisition from 0.5 to 1 deal per month?
• And you added another 25 new partners just like them?
www.csbexcellence.com Copyright © 2014 CSBexcellence Page 7
What if your best partners:
Your channel revenue would grow by 400%
How to Increase Revenue
by 400%
www.csbexcellence.com Copyright © 2014 CSBexcellence Page 8
Ideal Channel
Revenue
Existing Channel
Revenue
400%
Increase
Partner Productivity
Modeling Tool
www.csbexcellence.com Copyright © 2014 CSBexcellence Page 9
Existing & Ideal
Input Assumptions Detailed Revenue
Projections Graphical
Summary
TAB #1
TAB #2
TAB #3
Download the model at: info.csbexcellence.com/partner-productivity-model
Generate Quality Leads
with Inbound Marketing
• To nurture more leads into buyers
• Target more high-value customers
• Deliver more sales-ready leads
• Generate leads with more consistency
• Reduce the cost of customer acquisition
www.csbexcellence.com Copyright © 2014 CSBexcellence Page 10
Use Inbound Marketing
to Recruit New Partners
• Define and target your ideal partner profile
• Attract prospective partners with online content
• Nurture, qualify and convert the best-fit partners
• Onboard new partners with an end-customer
inbound marketing program to build their funnel
www.csbexcellence.com Copyright © 2014 CSBexcellence Page 11
Inbound is the
“NEW” Marketing
• The average buyer completes 57% of the buying process
before ever contacting a sales person (CEB – New Decision Timeline)
• 85% of tech buyers need to encounter at least 3 pieces of
content before engaging solutions provider (Marketing Sherpa)
• 30-50% of leads that enter the sales pipeline are qualified leads
that are not ready to buy (Gleanster)
• Companies using inbound marketing have 55% more traffic &
70% more leads (Hubspot)
• Inbound marketing cuts deal acquisition cost in half (CSBexcellence)
www.csbexcellence.com Copyright © 2014 CSBexcellence Page 12
Inbound Marketing as a
Managed Service
SEO
SEM
Graphics
Analytics
Strategy
Lead
Nurturing
Conversion
Content
Social
Media
HTML
• Flat monthly fee
• Deep experience
• Multiple disciplines
• Flexible & adaptable
• Fraction of the cost
of internal resources
• Scalable up & down
• Operates as your
virtual organization
Copyright © 2014 CSBexcellence Page 13www.csbexcellence.com
The Return on Investment
Managed Funnel
$$$
- Suspects
- Prospects
- Opportunities
Traffic
Content for Website & Offers
(based on buyer persona)
Landing Pages
(conversion-
optimized)
Leads
Segmented Database
$2,500/month Revenue Generated
36 months Contract Term
$90,000 Contract Value
50% Gross Margin
$1,250/month Gross Profit
$2,500/month Marketing Expense
2 months Payback Period
$42,500 Return on Investment
Typical Inbound Marketing ROI
Targeted
Buyers
Incremental Revenue
(SEO, Blog &
Social Media)
Copyright © 2014 CSBexcellence Page 14www.csbexcellence.com
Constant Measurement
and Optimization
Key Performance Metrics
• Traffic volume
• Site conversion
• Lead quantity
• Lead quality
• Deal acquisition rate
• Average deal values
We monitor the Metrics That Matter on a performance dashboard
We assess the role of content, campaign strategy and methods
Then we do more of what works and less of what doesn’t work
Copyright © 2014 CSBexcellence Page 15www.csbexcellence.com
Our Engagement Model
www.csbexcellence.com Copyright © 2014 CSBexcellence Page 16
We begin with deep discovery, content development and campaign design
Then we build traffic, optimize conversion, nurture buyers and drive deals
For More Info VISIT:
www.csbexcellence.com
Todd Hussey
todd@csbexcellence.com
Phone: (800) 785-4620
www.csbexcellence.com
Copyright © 2014 CSBexcellence Page 17www.csbexcellence.com
Dave Zwicker
dave@csbexcellence.com
Phone: (800) 785-4620
www.csbexcellence.com

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How to grow your IT channel revenue by 400% (or more)

  • 1. How to Grow Indirect IT Channel Revenue by 400% (or More) Presented by CSBexcellence
  • 2. Partner Productivity www.csbexcellence.com Copyright © 2014 CSBexcellence Page 2 Cloud Vendor 20% 80% Channel Partners Channel Revenue 20% 80% Drives Drives Does 20% of your channel drive 80% of your revenue?
  • 3. Business Impact • Your channel revenue could be much, much higher • Your rate of growth could be much, much faster • You’re wasting time & resources on low-performers • Your revenue is at risk if any high-performers go away www.csbexcellence.com Copyright © 2014 CSBexcellence Page 3 Your success is tied to the success of your channel! If 80% of your channel is underperforming…
  • 4. Low Productivity Factors Your channel partners may … • Lack resources to generate new business • Have little or no experience in sales & marketing • Be reluctant to invest money in marketing programs • Have saturated their installed customer base • Or, simply lack the motivation to grow their business www.csbexcellence.com Copyright © 2014 CSBexcellence Page 4 You can remove all of these obstacles, except the last one.
  • 5. The Answer is SALES LEADS • Many partners know how to close deals • Most partners don’t know how to find deals • Resources that enable partners are only partially effective • Qualified sales leads are the shortest path to growth www.csbexcellence.com Copyright © 2014 CSBexcellence Page 5 What if your partners were seeded with quality leads? Leads: The missing ingredient in most channel programs
  • 6. Lead Quality is Key • Targeted at the right kind of customer • Sales-ready prospects in the buyer zone • Produced on a consistent basis • Generated at a low cost-per-lead www.csbexcellence.com Copyright © 2014 CSBexcellence Page 6 Lead quality makes all the difference, IF leads are: A quality lead funnel drives higher & sustained revenue growth
  • 7. Partner Productivity: One Scenario… • Increased average deal size from 15 to 20 users? • Increased one-time revenue from $40 to $50 per user? • Increased recurring revenue from $40 to $50 per user? • Increased deal acquisition from 0.5 to 1 deal per month? • And you added another 25 new partners just like them? www.csbexcellence.com Copyright © 2014 CSBexcellence Page 7 What if your best partners: Your channel revenue would grow by 400%
  • 8. How to Increase Revenue by 400% www.csbexcellence.com Copyright © 2014 CSBexcellence Page 8 Ideal Channel Revenue Existing Channel Revenue 400% Increase
  • 9. Partner Productivity Modeling Tool www.csbexcellence.com Copyright © 2014 CSBexcellence Page 9 Existing & Ideal Input Assumptions Detailed Revenue Projections Graphical Summary TAB #1 TAB #2 TAB #3 Download the model at: info.csbexcellence.com/partner-productivity-model
  • 10. Generate Quality Leads with Inbound Marketing • To nurture more leads into buyers • Target more high-value customers • Deliver more sales-ready leads • Generate leads with more consistency • Reduce the cost of customer acquisition www.csbexcellence.com Copyright © 2014 CSBexcellence Page 10
  • 11. Use Inbound Marketing to Recruit New Partners • Define and target your ideal partner profile • Attract prospective partners with online content • Nurture, qualify and convert the best-fit partners • Onboard new partners with an end-customer inbound marketing program to build their funnel www.csbexcellence.com Copyright © 2014 CSBexcellence Page 11
  • 12. Inbound is the “NEW” Marketing • The average buyer completes 57% of the buying process before ever contacting a sales person (CEB – New Decision Timeline) • 85% of tech buyers need to encounter at least 3 pieces of content before engaging solutions provider (Marketing Sherpa) • 30-50% of leads that enter the sales pipeline are qualified leads that are not ready to buy (Gleanster) • Companies using inbound marketing have 55% more traffic & 70% more leads (Hubspot) • Inbound marketing cuts deal acquisition cost in half (CSBexcellence) www.csbexcellence.com Copyright © 2014 CSBexcellence Page 12
  • 13. Inbound Marketing as a Managed Service SEO SEM Graphics Analytics Strategy Lead Nurturing Conversion Content Social Media HTML • Flat monthly fee • Deep experience • Multiple disciplines • Flexible & adaptable • Fraction of the cost of internal resources • Scalable up & down • Operates as your virtual organization Copyright © 2014 CSBexcellence Page 13www.csbexcellence.com
  • 14. The Return on Investment Managed Funnel $$$ - Suspects - Prospects - Opportunities Traffic Content for Website & Offers (based on buyer persona) Landing Pages (conversion- optimized) Leads Segmented Database $2,500/month Revenue Generated 36 months Contract Term $90,000 Contract Value 50% Gross Margin $1,250/month Gross Profit $2,500/month Marketing Expense 2 months Payback Period $42,500 Return on Investment Typical Inbound Marketing ROI Targeted Buyers Incremental Revenue (SEO, Blog & Social Media) Copyright © 2014 CSBexcellence Page 14www.csbexcellence.com
  • 15. Constant Measurement and Optimization Key Performance Metrics • Traffic volume • Site conversion • Lead quantity • Lead quality • Deal acquisition rate • Average deal values We monitor the Metrics That Matter on a performance dashboard We assess the role of content, campaign strategy and methods Then we do more of what works and less of what doesn’t work Copyright © 2014 CSBexcellence Page 15www.csbexcellence.com
  • 16. Our Engagement Model www.csbexcellence.com Copyright © 2014 CSBexcellence Page 16 We begin with deep discovery, content development and campaign design Then we build traffic, optimize conversion, nurture buyers and drive deals
  • 17. For More Info VISIT: www.csbexcellence.com Todd Hussey todd@csbexcellence.com Phone: (800) 785-4620 www.csbexcellence.com Copyright © 2014 CSBexcellence Page 17www.csbexcellence.com Dave Zwicker dave@csbexcellence.com Phone: (800) 785-4620 www.csbexcellence.com