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Supply Chain
Management
Transformation
Detlef Schultz
Global SCM Director
CEO Vodafone Procurement Company
19 September 2013
Outline
1. Vodafone Overview
2. SCM at Vodafone
3. The Journey
4. Vodafone Procurement Company (VPC)
5. Vision for the Future
C1 – Unclassified | September 2013
3
Vodafone Overview
C1 – Unclassified | September 2013 4
There are
7.1bn people
in the world
Of which…
C1 – Unclassified | September 2013
6.3 bn have access to clean drinking water
5.7 bn have access to electricity
2.8 bn have internet access
2.1 bn have broadband access
1.2 bn have a fixed line telephone
3.2 bn have 6.8 bn mobile subscriptions
5
Vodafone
Scale of world-wide business
£13.2 bn EBITDA
(FY 12/13)
Operating in over 30
countries
50 partner markets and
affiliates
£44.4 bn Revenue
(FY 12/13)
448 m proportionate
customers (FY 12/13)
Source: Vodafone Annual report
C1 – Unclassified | September 2013
6
SCM at Vodafone
C1 – Unclassified | September 2013 7
Services
Marketing,
Indirect
SCM operates along the entire telecom value chain
Network & IT
Equipment
Devices
Network &
IT
Operations
External touchpoints
Diversity & number of stakeholders
Ability for broader value creation
Commercial complexity
Homogeneity
Standardization
Centralization
CRM,
Retail
Content, Value
added services
Enterprise
C1 – Unclassified | September 2013
8
OneSCM: One Company, Local Roots
Vodafone Procurement Company
(VPC)
Luxembourg
Local Market SCM Teams
All Local Markets
Operations and Enablers Team
Luxembourg, UK, China
Shared Services Centres
Budapest (Hungary), Ahmedabad and Pune (India)
Accountability for all strategic
category activities related to
suppliers, savings and trading
operations as well as Partner
Markets and 3rd party business.
Local accountability for
stakeholder management and
commercial savings realisation
in Local Markets
Accountability for overall
operational effectiveness of
supply chain across categories
and markets
C1 – Unclassified | September 2013 9
The OneSCM Organisation
Legal
HR
Finance
Vodafone SCM
Local Market SCM
Local market
execution & operations
Europe: 5 Regions
Central
Southern
Western
Northern
Turkey
AMAP
(Africa Middle East and
Asia Pacific)
Operations & Enablement
Strategy and Governance
Supplier Management
Systems & Tools
Health, Safety &
Sustainability
Purchasing Operations
Enabling engine
Vodafone Procurement Company
Strategic category
management
Networks
Services
IT
Terminals
Verizon Collaboration
Partner Markets
Shared Services
Supporting
C1 – Unclassified | September 2013
10
Global Categories
The Journey
C1 – Unclassified | September 2013 11
2003
Foundation/
Co-ordination
2004 – 2007
Category
Organization
2008 – 2010
Centralization/
Consolidation
2011 – 2015
Net Profit
Contribution
• Spend visibility
• Supplier
Performance
Management
• e-sourcing
• Scattered
reporting lines
• Corporate Social
Responsibility
• Category
management –
Co–location
• Subject matter
experts
• Business
partnering – Scale
• OneSCM with
central reporting
• Savings tracking
• Systems, tools &
processes
• Category
management –
One location
• VPC as strategic
sourcing centre
• Value Creation
• Risk Management
• Strong back office
capabilities
• SCM Academy
• Leverage
synergies beyond
boundaries
• VPC targeting new
areas of spend
• 3rd Party business
• Operational
excellence
Vodafone’s Supply Chain Transformation
C1 – Unclassified | September 2013
Paradigm ShiftCatch up
12
The Vodafone
Procurement Company
13
• Global sourcing strategies
• Strategic category management
• Supplier relationship mgmt.
• Order processing & fulfilment
• Global demand management
• Operational relationship
with suppliers and local
stakeholders
• Local sourcing
• Local demand planning
• Commercial
relationship &
contracting with VPC
• Order processing &
delivery
The Strategic Sourcing Centre in Vodafone
Vodafone Market Vodafone Procurement
Company
Supplier
Goods/Services delivered direct
VPC Procures
goods/services
from supplier
Over 22,000
Catalogues
Over 4500
Contracts
Over 230,000
Purchase Orders p.a.
An independent entity with its own P&L
C1 – Unclassified | September 2013
14
Procures
goods/services
directly from the
VPC
VPC is key to generating value beyond volume aggregation
Enterprise wide Licence
Agreements
Drive Standardization
Working Capital Improvement;
Supply Chain Financing
Stronger Risk Management
Strategic Supplier and Category
management
Supply Chain Innovations
(Pay-as-you-grow, Bulk Ordering)
Driving Strategic Collaborations
(ex: Verizon)
Supply Chain Innovations
(Pay-as-you-grow, Bulk Ordering)
Driving Health and Safety Driving Sustainability
Drive Strategic Collaborations
(ex: Verizon, Partner Markets)
Support revenue generation:
Enterprise Sales Collaboration
Drive Health and Safety Drive Sustainability
C1 – Unclassified | September 2013 15
Vision for the Future
16
The VPC is an entrepreneurial procurement platform
• Partner Markets
• 3rd Party business
• Close collaboration with Enterprise
• Industry collaboration
• Supply Chain Financing
• Commercialise supplier services
Net Profit Contribution to Vodafone
C1 – Unclassified | September 2013
17
Thank you
C1 – Unclassified | September 2013 18

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Detlef Schultz, Group Supply Chain Management Director at Vodafone Procurement Company - SCM Transformation at Vodafone

  • 1.
  • 2. Supply Chain Management Transformation Detlef Schultz Global SCM Director CEO Vodafone Procurement Company 19 September 2013
  • 3. Outline 1. Vodafone Overview 2. SCM at Vodafone 3. The Journey 4. Vodafone Procurement Company (VPC) 5. Vision for the Future C1 – Unclassified | September 2013 3
  • 4. Vodafone Overview C1 – Unclassified | September 2013 4
  • 5. There are 7.1bn people in the world Of which… C1 – Unclassified | September 2013 6.3 bn have access to clean drinking water 5.7 bn have access to electricity 2.8 bn have internet access 2.1 bn have broadband access 1.2 bn have a fixed line telephone 3.2 bn have 6.8 bn mobile subscriptions 5
  • 6. Vodafone Scale of world-wide business £13.2 bn EBITDA (FY 12/13) Operating in over 30 countries 50 partner markets and affiliates £44.4 bn Revenue (FY 12/13) 448 m proportionate customers (FY 12/13) Source: Vodafone Annual report C1 – Unclassified | September 2013 6
  • 7. SCM at Vodafone C1 – Unclassified | September 2013 7
  • 8. Services Marketing, Indirect SCM operates along the entire telecom value chain Network & IT Equipment Devices Network & IT Operations External touchpoints Diversity & number of stakeholders Ability for broader value creation Commercial complexity Homogeneity Standardization Centralization CRM, Retail Content, Value added services Enterprise C1 – Unclassified | September 2013 8
  • 9. OneSCM: One Company, Local Roots Vodafone Procurement Company (VPC) Luxembourg Local Market SCM Teams All Local Markets Operations and Enablers Team Luxembourg, UK, China Shared Services Centres Budapest (Hungary), Ahmedabad and Pune (India) Accountability for all strategic category activities related to suppliers, savings and trading operations as well as Partner Markets and 3rd party business. Local accountability for stakeholder management and commercial savings realisation in Local Markets Accountability for overall operational effectiveness of supply chain across categories and markets C1 – Unclassified | September 2013 9
  • 10. The OneSCM Organisation Legal HR Finance Vodafone SCM Local Market SCM Local market execution & operations Europe: 5 Regions Central Southern Western Northern Turkey AMAP (Africa Middle East and Asia Pacific) Operations & Enablement Strategy and Governance Supplier Management Systems & Tools Health, Safety & Sustainability Purchasing Operations Enabling engine Vodafone Procurement Company Strategic category management Networks Services IT Terminals Verizon Collaboration Partner Markets Shared Services Supporting C1 – Unclassified | September 2013 10 Global Categories
  • 11. The Journey C1 – Unclassified | September 2013 11
  • 12. 2003 Foundation/ Co-ordination 2004 – 2007 Category Organization 2008 – 2010 Centralization/ Consolidation 2011 – 2015 Net Profit Contribution • Spend visibility • Supplier Performance Management • e-sourcing • Scattered reporting lines • Corporate Social Responsibility • Category management – Co–location • Subject matter experts • Business partnering – Scale • OneSCM with central reporting • Savings tracking • Systems, tools & processes • Category management – One location • VPC as strategic sourcing centre • Value Creation • Risk Management • Strong back office capabilities • SCM Academy • Leverage synergies beyond boundaries • VPC targeting new areas of spend • 3rd Party business • Operational excellence Vodafone’s Supply Chain Transformation C1 – Unclassified | September 2013 Paradigm ShiftCatch up 12
  • 14. • Global sourcing strategies • Strategic category management • Supplier relationship mgmt. • Order processing & fulfilment • Global demand management • Operational relationship with suppliers and local stakeholders • Local sourcing • Local demand planning • Commercial relationship & contracting with VPC • Order processing & delivery The Strategic Sourcing Centre in Vodafone Vodafone Market Vodafone Procurement Company Supplier Goods/Services delivered direct VPC Procures goods/services from supplier Over 22,000 Catalogues Over 4500 Contracts Over 230,000 Purchase Orders p.a. An independent entity with its own P&L C1 – Unclassified | September 2013 14 Procures goods/services directly from the VPC
  • 15. VPC is key to generating value beyond volume aggregation Enterprise wide Licence Agreements Drive Standardization Working Capital Improvement; Supply Chain Financing Stronger Risk Management Strategic Supplier and Category management Supply Chain Innovations (Pay-as-you-grow, Bulk Ordering) Driving Strategic Collaborations (ex: Verizon) Supply Chain Innovations (Pay-as-you-grow, Bulk Ordering) Driving Health and Safety Driving Sustainability Drive Strategic Collaborations (ex: Verizon, Partner Markets) Support revenue generation: Enterprise Sales Collaboration Drive Health and Safety Drive Sustainability C1 – Unclassified | September 2013 15
  • 16. Vision for the Future 16
  • 17. The VPC is an entrepreneurial procurement platform • Partner Markets • 3rd Party business • Close collaboration with Enterprise • Industry collaboration • Supply Chain Financing • Commercialise supplier services Net Profit Contribution to Vodafone C1 – Unclassified | September 2013 17
  • 18. Thank you C1 – Unclassified | September 2013 18