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2022 Playbook for Q4
and Holiday Success
DAY 1 - WEDNESDAY, AUGUST 24TH
Trends & Good Tidings: How to Maximize the Holiday
Season with Google
10am PT | 1pm ET
May Your Data be Measurable and Right
10:35am PT | 1:35pm ET
Sleigh Your Affiliate Strategy: How to Strategize for Q4
11:10am PT | 2:10pm ET
Bah humbug! No inventory! — Getting Creative With
Email Marketing Content in the Age of Supply Chain
Snafus
11:45 am PT | 2:45 pm ET
DAY 2 - WEDNESDAY, AUGUST 31st
Deck the Halls of Retail Media: Creating Your Q4
Plan
10am PT | 1pm ET
How to Use Prime Day Data to Prepare for the Q4
Season
10:35am PT | 1:35pm ET
Unwrap a New Q4 Walmart Strategy
11:10am PT | 2:10pm ET
Ho Ho Ho(listic) Operations Panel: Strategy,
Fulfillment, and Forecasting for the Holiday Season
11:45 am PT | 2:45 pm ET
Unwrap a New
Q4 Walmart
Strategy
Today’s Logistics
Kerry Mallett
Senior Content Specialist,
Webinar
Recording & slides will be in your inbox
tomorrow
Download relevant resources
Join our chat and submit questions for live Q&A
Log back anytime with same link
Join our poll questions - including if you want to talk to
our teams after!
WE’VE MASTERED THE
MEDIA THAT
MATTERS MOST
Tinuiti is the largest independent performance
marketing firm across Streaming TV and the
Triopoly of Google, Facebook, Amazon.
Employees
Media managed
Award-winning
culture*
$3B
#1
1000+
Some of
Our Clients
Our
Recognition
For commerce leaders of today and the future
Our Speakers
NITALIA ZUNIGA
Customer Success
Manager
STUART CLAY
Associate Director, Marketplace
Strategic Services
30,000+ Clients
eCommerce Marketing Platform
$406M
Raised
50%
YOY Growth
1000+
Employees
5
Offices
Reviews Visual UGC Loyalty &
Referrals
Subscriptions SMSBump
Agenda
● Holistic Walmart Advertising Q4 Planning & Prep
● Structuring Operations for Success
● Improving Review Syndication on Walmart
● Q&A
8
Are you currently
advertising on Walmart?
● Yes!
● I am not
● I am planning to soon
POLL
Walmart Advertising
Q4 Planning & Prep
10
Building a solid foundation
11
INNOVATION
4
RETAIL MEDIA DISPLAY
3
RETAIL MEDIA SEARCH
2
OPERATIONAL
1
1. OPERATIONAL
Set up, assortment and fulfillment -
marketplace, online and in store. Share of
voice & shelf, PDP pages and assets.
2. RETAIL MEDIA SEARCH
○ Sponsored Products
○ Sponsored Banners
○ Keyword, category & audiences
3. RETAIL MEDIA DISPLAY
○ Onsite banners
○ Off Site banners (DSP or managed)
○ CTV/OTT
○ Social media, Shopping
4. INNOVATION
○ Retail Media is constantly evolving.
We’re always testing out new concepts.
Examples: influencer, livestream,
affiliate, pick up/delivery, video
12
Walmart Connect Transitioning to Scale
IN STORE
ONSITE
DISPLAY
OFFSITE
DISPLAY SEARCH
BRAND
AMPLIFIERS
SPONSORED
PRODUCTS
eCommerce Evolution
● Transition to self-serve for scale
● Advancements in ad offerings
● Roadmap set to improve performance
and experience
MANAGED SELF-SERVE
Walmart Self-Serve Ad Opportunities At A Glance
Sponsored Products
Mid to lower funnel, digital,
purchase ready ad units
13
Search Brand Amps
Mid to lower funnel, omnichannel
ads focused on consideration
and brand awareness
Walmart DSP
Mid to upper funnel, omnichannel
ads focused consideration &
awareness
Walmart DSS
Mid to upper funnel, omnichannel
ads focused consideration &
awareness
13
AWARENESS
CONSIDERATION
INTENT
13
AWARENESS
CONSIDERATION
INTENT
AWARENESS
CONSIDERATION
INTENT
AWARENESS
CONSIDERATION
INTENT
Walmart Display Planning & Prep
Aligning your advertising intent with the channels of most priority
14
CONSIDERATION EXAMPLES
Inventory and Operations
Validate retail reach and inventory presence. Ensure operational
soundness including listing content, pricing, fulfillment
Audience Review & Planning
Who is your desired audience? What are seasonal and shopper
trends?
Goals & Success
What does success mean? What KPIs are of utmost priority?
What are your hard KPI goals?
Budgets & CPMs
Open, Capped, Can they scale with performance? CPMs are
much higher in peak holiday
Keyword tactics
What are shopper trends this year? Brand protection v
conquesting? Your keyword tactics will be tied to your goals
How should I plan for holiday if Walmart
Connect is managing my campaigns?
Ensure inventory is locked in (6-8 weeks prior)
Sponsored Products campaign strategy fueling performance
The Process
● Leverage multi-SKU auto for learnings
● Identify key strategic products for breakout and
bid control
● Layer cascading bids to assign prioritization
(product and keyword type)
● Use placement inclusion and platform
multipliers in response to performance
● Proactively audit for keyword opportunities
● Using 3P, Seller and Walmart data, continually
analyze performance
Reporting & Analysis
Leverage a combination of internal, Walmart and seller
performance data to better understand holistic
performance and guide cross-campaign strategy
Auto (Broad)
Manual (Targeted)
Cascading bid prioritization
Placements, Platforms &
Multipliers
Proactive Keyword
Audits
Data &
Analysis
15
Aligning Search Strategy with Performance Trends
In June, ROAS was 48% higher than in April due to the
positive effects of the transition to a second-price auction
In year-over-year terms, CPC fell 51% in June, compared to a
7% decline in May and 34% increase in April
16
Spend attributed to Search Brand Amplifier ads has grown
meaningfully over the last three quarters and now stands at 15%
Q4 Advertising Preparation Checklist
Priority Context
Walk the shop Perform test queries on prioritized products to identify ad deficiencies
Competitive Analysis Leverage 3rd party solution providers to better understand keyword and product SOV
Structure & Strategy Audit Ensure appropriate campaign structure, coverage, Item inclusion and Placements, Platforms & Modifiers
Bid Levels & Prioritization Ensure Keyword, Product & Campaign cascading bid prioritization
Accelerators Search Brand Amplifiers, Display (digital & in-store) & future opportunities
Foundational Elements Seller Center elements - Scorecard, Buy Box %, Listing Quality, Badging, Inventory, etc...
17
Ensuring Operational
Soundness
18
19
On average, a seller should be doing roughly 20-30%
of total Amazon business volume on Walmart (with
selling parody). Business that are able to achieve that
20-30% often share these characteristics:
1. Established seller presence - reviews, organic
sales history, good product detail page content
2. AUR above $20 - OR - items that are commonly
bought with other items (free shipping is $35+)
3. 2 day shipping and/or pick up in store capability
4. Actively working on Walmart specific
content/search optimization efforts - to
increase discoverability
5. Seller metrics within recommended parameters
(i.e. order defect rate under 6%)
6. Sellers that can compete on pricing with
Amazon in real time, either by parity or repricing
Success Starts With a Solid Foundation
Q4 Preparation Checklist - Operations
Priority Context
Inventory & Assortment Having adequate inventory for key assortment to meet customer demand is essential.
Best Pricing Make sure to provide competitive pricing to entice customers to convert.
Fast Shipping If possible, provide customers with free 2 Day shipping. Also consider Walmart Fulfillment Services (WFS).
Quality Content Utilize the Listing Quality dashboard to ensure your SKUs have a high score.
Customer Service Respond to customer inquiries within 24 hours to promote their satisfaction.
Seamless Returns Provide customers with the option for free online or in-store returns.
20
Additional Opportunities for Growth
Optimize Mobile
Experience
21
Create Exclusive Bundles Submit Items for Promotion
Campaigns
Ensure Pro Seller Badge
Eligibility
Syndicate Reviews from Your
Online Storefront
Increase Reviews with 3rd party
partners
Utilize Advertising (WMG
and/or WPA)
Improving Review
Syndication on Walmart
22
In the past 5 years the
eCommerce landscape
has exploded
Shoppers seek out past customer reviews
Percentage of shoppers that read
reviews before making a purchase 61%
2015
96%
2020
Percentage of shoppers that say
online reviews influence their
buying decision
55%
2015
98%
2020
Reviews are no longer a nice to have. Reviews are an
essential part of eCommerce success
Consumers want to be more
confident in the choices
presented to them
BUT consumers don’t want more choice.
Not all customer
reviews are created
equal
High quality reviews:
● Help brands stand out from the
competition
● Help customers make more
informed purchases
● Boost post-purchase
engagement
● Grow brand trust through social
proof
166% average uplift in on-site
conversions by displaying social proof
Syndicate your reviews to every
platform you sell on
Help your brand stand out on your site and on marketplaces like
Walmart.
Make the Most of the Reviews You
Already Have
If you’re selling on multiple platforms, you need a reviews
solution that provides easy, comprehensive syndication
★★★★☆
Liked it
★★★☆☆
Just Ok
★★★★★
Nice
★☆☆☆☆
Too Small
★★★★★
Great
★★★★☆
Good
★☆☆☆☆
Too Small
★★★★★
The perfect slim fitting t-shirt. The fabric is really
high quality and soft. I bought a size medium
which is my normal size but if you want a looser
fit definitely order up a size!
Syndicate Reviews to
Walmart and Boost Sales
To achieve success on Walmart, it’s important
to syndicate your conversion-boosting
product ratings and reviews directly to
Walmart.com.
● Rank higher on Walmart.com and
accelerate sales with social proof
● Reach new customers and build trust
● The fastest way to increase review
count and product coverage on
Walmart.com
● Set up and track content with ease
The most cost-effective syndication solution
on the market today
Improving Your Quality
Score on Walmart
Walmart’s marketplace algorithms assign a
Quality Score to each listing, which
determines where your product shows up in a
given search. Reviews are a huge part of that
score. Here’s what Walmart is looking for:
● Product ratings: The higher the star,
the better the Quality Score
● Positive feedback in customer reviews
● Using a reviews provider that’s an
official partner of Walmart.
The most cost-effective syndication solution
on the market today
iFLY Syndicates 1000+ Reviews in
40 Days With Yotpo & Walmart
Partnership
Travel
Industry
Shopify
Platform
SMSBump, Reviews
Yotpo Products
Yotpo has increased our daily review volume by 7X. The amount of User Generated
Content we are able to syndicate has been vital in achieving and maintaining our high
ranking status on Walmart.com.
David Rapps
President and Chief Strategy Office. iFLY
New Reviews
Syndicated in 40 days
1,000
Reviews Syndicated
to Walmart.com
3,000+
Increased Daily
Review Collection
7x
Key Takeaways
1. Success on Walmart Marketplace starts with a
solid and robust operational foundation
2. Take the time to audit operational setup,
catalog health, and advertising efforts to
ensure a smooth peak selling season
3. Advertising effectiveness is interconnected
with the soundness of your operations.
4. Take advantage of new opportunities
Special Offer for BFCM
Sign up for Yotpo review syndication and get 50% off
your first year!
Plus, import 1,000 reviews for free and help boost your
brand presence on Walmart.com.
Learn more: marketplace.walmart.com/yotpo
Schedule Your
Consultation
with a Walmart
Expert
Q&A
NITALIA ZUNIGA
Customer Success
Manager
STUART CLAY
Associate Director, Marketplace
Strategic Services
35
Stay informed
on the future of
digital marketing
Visit our new content hub
➜
Thank you!
2022 Playbook for Q4
and Holiday Success
DAY 1 - WEDNESDAY, AUGUST 24TH
Trends & Good Tidings: How to Maximize the Holiday
Season with Google
10am PT | 1pm ET
May Your Data be Measurable and Right
10:35am PT | 1:35pm ET
Sleigh Your Affiliate Strategy: How to Strategize for Q4
11:10am PT | 2:10pm ET
Bah humbug! No inventory! — Getting Creative With
Email Marketing Content in the Age of Supply Chain
Snafus
11:45 am PT | 2:45 pm ET
DAY 2 - WEDNESDAY, AUGUST 31st
Deck the Halls of Retail Media: Creating Your Q4
Plan
10am PT | 1pm ET
How to Use Prime Day Data to Prepare for the Q4
Season
10:35am PT | 1:35pm ET
Unwrap a New Q4 Walmart Strategy
11:10am PT | 2:10pm ET
Ho Ho Ho(listic) Operations Panel: Strategy,
Fulfillment, and Forecasting for the Holiday Season
11:45 am PT | 2:45 pm ET

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Unwrap a New Q4 Walmart Strategy

  • 1. 2022 Playbook for Q4 and Holiday Success DAY 1 - WEDNESDAY, AUGUST 24TH Trends & Good Tidings: How to Maximize the Holiday Season with Google 10am PT | 1pm ET May Your Data be Measurable and Right 10:35am PT | 1:35pm ET Sleigh Your Affiliate Strategy: How to Strategize for Q4 11:10am PT | 2:10pm ET Bah humbug! No inventory! — Getting Creative With Email Marketing Content in the Age of Supply Chain Snafus 11:45 am PT | 2:45 pm ET DAY 2 - WEDNESDAY, AUGUST 31st Deck the Halls of Retail Media: Creating Your Q4 Plan 10am PT | 1pm ET How to Use Prime Day Data to Prepare for the Q4 Season 10:35am PT | 1:35pm ET Unwrap a New Q4 Walmart Strategy 11:10am PT | 2:10pm ET Ho Ho Ho(listic) Operations Panel: Strategy, Fulfillment, and Forecasting for the Holiday Season 11:45 am PT | 2:45 pm ET
  • 2. Unwrap a New Q4 Walmart Strategy
  • 3. Today’s Logistics Kerry Mallett Senior Content Specialist, Webinar Recording & slides will be in your inbox tomorrow Download relevant resources Join our chat and submit questions for live Q&A Log back anytime with same link Join our poll questions - including if you want to talk to our teams after!
  • 4. WE’VE MASTERED THE MEDIA THAT MATTERS MOST Tinuiti is the largest independent performance marketing firm across Streaming TV and the Triopoly of Google, Facebook, Amazon. Employees Media managed Award-winning culture* $3B #1 1000+
  • 5. Some of Our Clients Our Recognition For commerce leaders of today and the future
  • 6. Our Speakers NITALIA ZUNIGA Customer Success Manager STUART CLAY Associate Director, Marketplace Strategic Services
  • 7. 30,000+ Clients eCommerce Marketing Platform $406M Raised 50% YOY Growth 1000+ Employees 5 Offices Reviews Visual UGC Loyalty & Referrals Subscriptions SMSBump
  • 8. Agenda ● Holistic Walmart Advertising Q4 Planning & Prep ● Structuring Operations for Success ● Improving Review Syndication on Walmart ● Q&A 8
  • 9. Are you currently advertising on Walmart? ● Yes! ● I am not ● I am planning to soon POLL
  • 11. Building a solid foundation 11 INNOVATION 4 RETAIL MEDIA DISPLAY 3 RETAIL MEDIA SEARCH 2 OPERATIONAL 1 1. OPERATIONAL Set up, assortment and fulfillment - marketplace, online and in store. Share of voice & shelf, PDP pages and assets. 2. RETAIL MEDIA SEARCH ○ Sponsored Products ○ Sponsored Banners ○ Keyword, category & audiences 3. RETAIL MEDIA DISPLAY ○ Onsite banners ○ Off Site banners (DSP or managed) ○ CTV/OTT ○ Social media, Shopping 4. INNOVATION ○ Retail Media is constantly evolving. We’re always testing out new concepts. Examples: influencer, livestream, affiliate, pick up/delivery, video
  • 12. 12 Walmart Connect Transitioning to Scale IN STORE ONSITE DISPLAY OFFSITE DISPLAY SEARCH BRAND AMPLIFIERS SPONSORED PRODUCTS eCommerce Evolution ● Transition to self-serve for scale ● Advancements in ad offerings ● Roadmap set to improve performance and experience MANAGED SELF-SERVE
  • 13. Walmart Self-Serve Ad Opportunities At A Glance Sponsored Products Mid to lower funnel, digital, purchase ready ad units 13 Search Brand Amps Mid to lower funnel, omnichannel ads focused on consideration and brand awareness Walmart DSP Mid to upper funnel, omnichannel ads focused consideration & awareness Walmart DSS Mid to upper funnel, omnichannel ads focused consideration & awareness 13 AWARENESS CONSIDERATION INTENT 13 AWARENESS CONSIDERATION INTENT AWARENESS CONSIDERATION INTENT AWARENESS CONSIDERATION INTENT
  • 14. Walmart Display Planning & Prep Aligning your advertising intent with the channels of most priority 14 CONSIDERATION EXAMPLES Inventory and Operations Validate retail reach and inventory presence. Ensure operational soundness including listing content, pricing, fulfillment Audience Review & Planning Who is your desired audience? What are seasonal and shopper trends? Goals & Success What does success mean? What KPIs are of utmost priority? What are your hard KPI goals? Budgets & CPMs Open, Capped, Can they scale with performance? CPMs are much higher in peak holiday Keyword tactics What are shopper trends this year? Brand protection v conquesting? Your keyword tactics will be tied to your goals How should I plan for holiday if Walmart Connect is managing my campaigns? Ensure inventory is locked in (6-8 weeks prior)
  • 15. Sponsored Products campaign strategy fueling performance The Process ● Leverage multi-SKU auto for learnings ● Identify key strategic products for breakout and bid control ● Layer cascading bids to assign prioritization (product and keyword type) ● Use placement inclusion and platform multipliers in response to performance ● Proactively audit for keyword opportunities ● Using 3P, Seller and Walmart data, continually analyze performance Reporting & Analysis Leverage a combination of internal, Walmart and seller performance data to better understand holistic performance and guide cross-campaign strategy Auto (Broad) Manual (Targeted) Cascading bid prioritization Placements, Platforms & Multipliers Proactive Keyword Audits Data & Analysis 15
  • 16. Aligning Search Strategy with Performance Trends In June, ROAS was 48% higher than in April due to the positive effects of the transition to a second-price auction In year-over-year terms, CPC fell 51% in June, compared to a 7% decline in May and 34% increase in April 16 Spend attributed to Search Brand Amplifier ads has grown meaningfully over the last three quarters and now stands at 15%
  • 17. Q4 Advertising Preparation Checklist Priority Context Walk the shop Perform test queries on prioritized products to identify ad deficiencies Competitive Analysis Leverage 3rd party solution providers to better understand keyword and product SOV Structure & Strategy Audit Ensure appropriate campaign structure, coverage, Item inclusion and Placements, Platforms & Modifiers Bid Levels & Prioritization Ensure Keyword, Product & Campaign cascading bid prioritization Accelerators Search Brand Amplifiers, Display (digital & in-store) & future opportunities Foundational Elements Seller Center elements - Scorecard, Buy Box %, Listing Quality, Badging, Inventory, etc... 17
  • 19. 19 On average, a seller should be doing roughly 20-30% of total Amazon business volume on Walmart (with selling parody). Business that are able to achieve that 20-30% often share these characteristics: 1. Established seller presence - reviews, organic sales history, good product detail page content 2. AUR above $20 - OR - items that are commonly bought with other items (free shipping is $35+) 3. 2 day shipping and/or pick up in store capability 4. Actively working on Walmart specific content/search optimization efforts - to increase discoverability 5. Seller metrics within recommended parameters (i.e. order defect rate under 6%) 6. Sellers that can compete on pricing with Amazon in real time, either by parity or repricing Success Starts With a Solid Foundation
  • 20. Q4 Preparation Checklist - Operations Priority Context Inventory & Assortment Having adequate inventory for key assortment to meet customer demand is essential. Best Pricing Make sure to provide competitive pricing to entice customers to convert. Fast Shipping If possible, provide customers with free 2 Day shipping. Also consider Walmart Fulfillment Services (WFS). Quality Content Utilize the Listing Quality dashboard to ensure your SKUs have a high score. Customer Service Respond to customer inquiries within 24 hours to promote their satisfaction. Seamless Returns Provide customers with the option for free online or in-store returns. 20
  • 21. Additional Opportunities for Growth Optimize Mobile Experience 21 Create Exclusive Bundles Submit Items for Promotion Campaigns Ensure Pro Seller Badge Eligibility Syndicate Reviews from Your Online Storefront Increase Reviews with 3rd party partners Utilize Advertising (WMG and/or WPA)
  • 23. In the past 5 years the eCommerce landscape has exploded
  • 24. Shoppers seek out past customer reviews Percentage of shoppers that read reviews before making a purchase 61% 2015 96% 2020 Percentage of shoppers that say online reviews influence their buying decision 55% 2015 98% 2020 Reviews are no longer a nice to have. Reviews are an essential part of eCommerce success
  • 25. Consumers want to be more confident in the choices presented to them BUT consumers don’t want more choice.
  • 26. Not all customer reviews are created equal High quality reviews: ● Help brands stand out from the competition ● Help customers make more informed purchases ● Boost post-purchase engagement ● Grow brand trust through social proof 166% average uplift in on-site conversions by displaying social proof
  • 27. Syndicate your reviews to every platform you sell on Help your brand stand out on your site and on marketplaces like Walmart. Make the Most of the Reviews You Already Have If you’re selling on multiple platforms, you need a reviews solution that provides easy, comprehensive syndication ★★★★☆ Liked it ★★★☆☆ Just Ok ★★★★★ Nice ★☆☆☆☆ Too Small ★★★★★ Great ★★★★☆ Good ★☆☆☆☆ Too Small ★★★★★ The perfect slim fitting t-shirt. The fabric is really high quality and soft. I bought a size medium which is my normal size but if you want a looser fit definitely order up a size!
  • 28. Syndicate Reviews to Walmart and Boost Sales To achieve success on Walmart, it’s important to syndicate your conversion-boosting product ratings and reviews directly to Walmart.com. ● Rank higher on Walmart.com and accelerate sales with social proof ● Reach new customers and build trust ● The fastest way to increase review count and product coverage on Walmart.com ● Set up and track content with ease The most cost-effective syndication solution on the market today
  • 29. Improving Your Quality Score on Walmart Walmart’s marketplace algorithms assign a Quality Score to each listing, which determines where your product shows up in a given search. Reviews are a huge part of that score. Here’s what Walmart is looking for: ● Product ratings: The higher the star, the better the Quality Score ● Positive feedback in customer reviews ● Using a reviews provider that’s an official partner of Walmart. The most cost-effective syndication solution on the market today
  • 30. iFLY Syndicates 1000+ Reviews in 40 Days With Yotpo & Walmart Partnership Travel Industry Shopify Platform SMSBump, Reviews Yotpo Products Yotpo has increased our daily review volume by 7X. The amount of User Generated Content we are able to syndicate has been vital in achieving and maintaining our high ranking status on Walmart.com. David Rapps President and Chief Strategy Office. iFLY New Reviews Syndicated in 40 days 1,000 Reviews Syndicated to Walmart.com 3,000+ Increased Daily Review Collection 7x
  • 31. Key Takeaways 1. Success on Walmart Marketplace starts with a solid and robust operational foundation 2. Take the time to audit operational setup, catalog health, and advertising efforts to ensure a smooth peak selling season 3. Advertising effectiveness is interconnected with the soundness of your operations. 4. Take advantage of new opportunities
  • 32. Special Offer for BFCM Sign up for Yotpo review syndication and get 50% off your first year! Plus, import 1,000 reviews for free and help boost your brand presence on Walmart.com. Learn more: marketplace.walmart.com/yotpo
  • 34. Q&A NITALIA ZUNIGA Customer Success Manager STUART CLAY Associate Director, Marketplace Strategic Services
  • 35. 35 Stay informed on the future of digital marketing Visit our new content hub ➜
  • 37. 2022 Playbook for Q4 and Holiday Success DAY 1 - WEDNESDAY, AUGUST 24TH Trends & Good Tidings: How to Maximize the Holiday Season with Google 10am PT | 1pm ET May Your Data be Measurable and Right 10:35am PT | 1:35pm ET Sleigh Your Affiliate Strategy: How to Strategize for Q4 11:10am PT | 2:10pm ET Bah humbug! No inventory! — Getting Creative With Email Marketing Content in the Age of Supply Chain Snafus 11:45 am PT | 2:45 pm ET DAY 2 - WEDNESDAY, AUGUST 31st Deck the Halls of Retail Media: Creating Your Q4 Plan 10am PT | 1pm ET How to Use Prime Day Data to Prepare for the Q4 Season 10:35am PT | 1:35pm ET Unwrap a New Q4 Walmart Strategy 11:10am PT | 2:10pm ET Ho Ho Ho(listic) Operations Panel: Strategy, Fulfillment, and Forecasting for the Holiday Season 11:45 am PT | 2:45 pm ET