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2021 Amazon & Retail
Media Virtual Summit
2021 Amazon Advertising Strategies
10:00 – 10:45am PST | 1:00 – 1:45pm EST
Unpacking Amazon’s A9 Algorithm
10:50 – 11:20am PST | 1:50 – 2:20pm EST
Amazon Creative that Converts
11:25 – 11:55pm PST | 2:25 – 2:55pm EST
Advanced Amazon Operations
12:00 – 12:30pm PST | 2:00 – 2:30pm EST
The Emergence of Retail Media
10:00 – 10:45am PST | 1:00 – 1:45pm EST
What’s Next in Walmart
10:50 – 11:20am PST | 1:50 – 2:20pm EST
Win Big on Instacart
11:25 – 11:55pm PST | 2:25 – 2:55pm EST
DAY 1 - WEDNESDAY, FEBRUARY 24TH DAY 2 - THURSDAY, FEBRUARY 25TH
The Emergence
of Retail Media
The Here, Now & Future of Retail
Media: Your New Big Opportunity
Today’s Logistics
Analicia Santaella
Partner Marketing Manager
Recording & slides will be sent
by end of week
01
Submit questions for live Q&A
04
03
Download relevant resources
Log back anytime with same link
02
02
Join our poll questions
05
Some of
our clients
Our
Recognition
Tinuiti is the largest independent performance
marketing agency across the triopoly.
Our Speakers
ANDY TAYLOR
Director of Research
JEFF COLEMAN
Group VP, Marketplace
Channels
Agenda
layout
● Reviewing the major channels of Retail Media
● Unpacking Amazon data & maturation
● Predictions for the future of retail media
● Similarities & differences among retail media
channels such as ROI & advertising
● Live Q&A
6
Poll Question
What retail media platforms are you
planning to expand onto this year?
● Walmart
● Target
● Instacart
● Kroger
● Other
Reviewing the major
channels of Retail Media
8
Winter 2020
Rite Aid Performance
Media (Quotient)
Walgreens Advertising
Group (WAG)
Ulta Digital Marketing
Partnership Program
(DMPP)
9
Timeline: 2019 - 2020
Summer 2019
Roundel by
Target
is re-imagined.
Home Depot
pilots PromoteIQ
for sponsored
products.
Winter 2019
Kroger announces
PromoteIQ for
sponsored
products.
Walmart Sponsored
Products self
service officially
launches.
Target cracks top
10 for eCommerce.
Summer 2020
Instacart
self service
featured products
launch.
CMX (CVS) Media
Exchange
launches.
2018: Criteo Retail Media Division
Target
re-launches
Roundel
Retail Media Has Been Busy
Roundel
HD pilots
PromoteIQ by
Microsoft for
sponsored
products
Home Depot
Joins Home
Depot in piloting
PromoteIQ
Kroger
Self-service
Sponsored
Products
launches
Walmart
Launches self
service featured
products
Instacart
Cracks top 10
for ecommerce
Target
CVS launches
CVS Media
Exchange
(CMX)
CVS + CMX
Launches
Performance
Media w/
Quotient
Rite Aid
Walmart launches Connect,
& partnership with Trade
Desk to power DSP
Walmart Connect + TTD
Walgreens
Advertising
Group (WAG)
Walgreens
Digital
Marketing
Partnership
Program
(DMPP)
Ulta
Accelerates US
expansion w/
retailers like
Macy’s
Citrus Ad
10
Criteo
HookLogic
2016 acquisition
11
Key Retail Partnerships & Acquisitions
Walmart
Instacart
In 3 test cities
The Trade
Desk will now
power
Walmart’s
DSP
Target
Ulta in store
partnership
Shipt 2017
acquisition
PromoteIQ
Microsoft
2019
acquired by
Kroger &
Home Depot
are now key
retail partners
Other
CitrusAd
self service
featured
products
launch
12
Walmart Advertising
Pro: Walmart Connect will connect Search, Display
(powered by The Trade Desk), and In-Store advertising to
performance both online & in-store. Partnership w/ TTD
& tie-in to in-store data could make WMC a serious
competitor to Amazon for brand ad dollars.
Caution: Grocery and .com are still separate hallways in
App and online. Internal alignment for omnichannel
continues to be a challenge.
+460%
App
Downloads
4,800
Stores
50K+
3P Marketplace
Sellers
+97%
Y/Y eComm
Sales
13
Target Advertising
Pro: Always on option with Criteo Sponsored Products.
Roundel Display has a lot of variety in targeting options of
Target guest data. Very clear brand and demographic
consumers. Circle coupon, programmatic options - self
serve and managed.
Caution: Lower competition onsite for sponsored
products may mean paying for clicks you would have
already gotten. Array of options can be paralyzing at first.
+734%
Drive Up Sales
1,868
Stores
10M
New Guests in
H1 2020
+195%
Q2 Y/Y
eComm
Sales
14
Instacart Advertising
Pro: Retailer additions of 7-11 and Sephora building out
beyond grocery. Testing with Walmart in 3 cities today.
Competitive CPCs, (relatively) low competition, and quick
pace of development of their ad platform leading to
significant growth. Customer convenience will persist
beyond pandemic.
Caution: Huge hiring (300k+) spree. Self service (featured
product) advertising launched April 2020 - lots of volume
& improving quickly, but still a new product < 1 year old.
+218%
App
Downloads
25K
Stores
5,500
Cities in NA
18.5
Product
Searches by
Order
15
Kroger Advertising
Pro: Featured products & banners with PromoteIQ,
dedicated team there and at KPM 8451. Advertising only
displays when a user is signed in for a more relevant
experience for the user. Always on (featured products)
option and display/flight based campaigns.
Caution: Currently in year 2 of a 3 year plan, more change
is coming. Launch of marketplace powered by Mirakl at
the end of 2020.
96%
Captured by
Loyalty Cards
2,800
Stores
85%
Unbranded
Searches
+127%
Q2 Y/Y
eComm
Sales
16
Criteo Retail Media
Pro: One platform, multiple retailers available to scale in
either retailer specific or run of network options. Bid
modifier options based on consumer behavior (like in
market) built in.
Caution: Not all retailers have their own instance yet and
are run of network only today. Competition from Citrus Ad
(Macy’s recently jumped ship) will be interesting to watch
in ‘21 & ‘22.
100
Retailers
Globally
44
Retailers in
NA
+300M
Incremental
Revenue for
Retail Partners
65M
Products Sold
via Ads
in 2019
Side-By-Side
18
How I Evaluate
Current Opportunity
Any directionally early proof points
Honesty in maturity of the offering
% of eCommerce growth in last
three years
API/Tech sophistication or partner
(for scalability)
Retailer relationship/important to
the brand
Future Opportunity
Strength of 1st party data today
Data collection methodology and
planned availability
Total retailer revenue, number of
store locations, geographic
distribution
Recent acquisitions or partnerships
Viability
External factors like workforce,
IPOs, funding
New customer acquisition plan
Realistic timelines on roadmap
or initiatives and commitment to
Leadership and points of contact
19
Brand Presence in the
One to Many
(and the budget to match)
The importance of D2C: Still very much a part of the playbook, especially given how budgets for
these new channels may be funded.
The fundamentals are still the same, the game just has more players.
Elizabeth Marsten
Senior Director, Strategic
Marketplace Services
Retail media isn’t
having a moment, it’s
having the moment.
Amazon has Charted a Path
76%
21
Amazon Share of
Ecommerce Ad Revenue
What kinds of similarities and differences
between Amazon and emerging platforms can
advertisers expect as these new platforms grow?
Mirror 1: Off-site Targeting Will Grow in
Importance
22
Mirror 1: Off-site Targeting Will Grow in Importance
Mirror 1: Off-site Targeting Will Grow in Importance
Amazon DSP spend has
soared over the last two
years, and in Q4 2020 W/W
growth was the strongest of
the last seven quarters
Mirror 1: Off-site Targeting Will Grow in Importance
Sponsored Display campaign adoption is also rapidly growing, providing advertisers with an
easy self-service way to target shoppers off of Amazon
Mirror 1: Off-site Targeting Will Grow in Importance
Amazon properties are a big part of what makes its display advertising sing,
but don’t let KPI comparisons dissuade you from going offsite.
Mirror 2: Campaign Optimization Tools Will
Improve
27
Mirror 2: Campaign Optimization Tools will Improve
Ad format evolution, such as the widespread rollout of SBV, can help to drive
performance up and give advertisers more to work with in messaging consumers.
Mirror 2: Campaign Optimization Tools will Improve
More refined targeting techniques
help advertisers segment and
optimize in ways that help them
increase ad investment. It takes
time for platforms to evolve in
making key optimizations available.
Mirror 2: Campaign Optimization Tools will Improve
Dynamic creative makes
it much easier and faster
for advertisers to target
the full suite of available
ad inventory.
Mirror 3: Auctions Will Get More Competitive
Over Time
31
Mirror 3: Auctions Will Get More Competitive Over Time
Pre-pandemic, Sponsored Products CPC growth was accelerating as vendors and
sellers poured into auctions. The early days of COVID produced a temporary slowdown,
but CPC growth is now soaring right back up.
Divergence 1: OFFLINE
33
Difference 1: OFFLINE
Even at the height of the
pandemic-fueled boost
in e-commerce demand,
offline sales accounted
for > 80% of US retail
sales.
Difference 1: OFFLINE
The brick-and-mortar component
of several emerging retail media
platforms should impact not only
advertiser perception of these
platforms, but also the
under-the-hood workings of ad
algorithms.
Divergence 2: Different Markets Provide Different
Opportunities
36
Difference 2: Different Markets Provide Different
Opportunities
The pandemic provided a huge boost to online grocery in particular, amplifying
the opportunity surrounding platforms like Instacart and Kroger.
Difference 2: Different Markets Provide Different
Opportunities
Pandemic-related shifts extended
beyond just consumers trying to
stay home. They also included
corporate benefit restructuring for
many companies, and services
like Instacart gain from more
personalized, at-home benefits
packages.
Difference 2: Different Markets Provide Different
Opportunities
Integration with food assistance programs will help online platforms reach some
consumers who haven’t been fully served by existing platforms in the past.
Divergence 3: ROI Measurement
40
Difference 3: ROI Measurement
Buy online,
pickup in-store
Online orders
Digitally-induced
store visits
New-to-brand
sales/market
share impact
Maintained
and/or expanded
shelf space
Measuring ROI is steadily getting more and more complex, especially given
the offline opportunity of many emerging platforms.
Schedule Your
Consultation
with a Retail Media
Expert
Q&A
Thank you!
2021 Amazon & Retail
Media Virtual Summit
2021 Amazon Advertising Strategies
10:00 – 10:45am PST | 1:00 – 1:45pm EST
DAY 1 - WEDNESDAY, FEBRUARY 24TH
Unpacking Amazon’s A9 Algorithm
10:50 – 11:20am PST | 1:50 – 2:20pm EST
Amazon Creative that Converts
11:25 – 11:55pm PST | 2:25 – 2:55pm EST
Advanced Amazon Operations
12:00 – 12:30pm PST | 2:00 – 2:30pm EST
The Emergence of Retail Media
10:00 – 10:45am PST | 1:00 – 1:45pm EST
DAY 2 - THURSDAY, FEBRUARY 25TH
What’s Next in Walmart
10:50 – 11:20am PST | 1:50 – 2:20pm EST
Win Big on Instacart
11:25 – 11:55pm PST | 2:25 – 2:55pm EST

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The Emergence of Retail Media

  • 1. 2021 Amazon & Retail Media Virtual Summit 2021 Amazon Advertising Strategies 10:00 – 10:45am PST | 1:00 – 1:45pm EST Unpacking Amazon’s A9 Algorithm 10:50 – 11:20am PST | 1:50 – 2:20pm EST Amazon Creative that Converts 11:25 – 11:55pm PST | 2:25 – 2:55pm EST Advanced Amazon Operations 12:00 – 12:30pm PST | 2:00 – 2:30pm EST The Emergence of Retail Media 10:00 – 10:45am PST | 1:00 – 1:45pm EST What’s Next in Walmart 10:50 – 11:20am PST | 1:50 – 2:20pm EST Win Big on Instacart 11:25 – 11:55pm PST | 2:25 – 2:55pm EST DAY 1 - WEDNESDAY, FEBRUARY 24TH DAY 2 - THURSDAY, FEBRUARY 25TH
  • 2. The Emergence of Retail Media The Here, Now & Future of Retail Media: Your New Big Opportunity
  • 3. Today’s Logistics Analicia Santaella Partner Marketing Manager Recording & slides will be sent by end of week 01 Submit questions for live Q&A 04 03 Download relevant resources Log back anytime with same link 02 02 Join our poll questions 05
  • 4. Some of our clients Our Recognition Tinuiti is the largest independent performance marketing agency across the triopoly.
  • 5. Our Speakers ANDY TAYLOR Director of Research JEFF COLEMAN Group VP, Marketplace Channels
  • 6. Agenda layout ● Reviewing the major channels of Retail Media ● Unpacking Amazon data & maturation ● Predictions for the future of retail media ● Similarities & differences among retail media channels such as ROI & advertising ● Live Q&A 6
  • 7. Poll Question What retail media platforms are you planning to expand onto this year? ● Walmart ● Target ● Instacart ● Kroger ● Other
  • 8. Reviewing the major channels of Retail Media 8
  • 9. Winter 2020 Rite Aid Performance Media (Quotient) Walgreens Advertising Group (WAG) Ulta Digital Marketing Partnership Program (DMPP) 9 Timeline: 2019 - 2020 Summer 2019 Roundel by Target is re-imagined. Home Depot pilots PromoteIQ for sponsored products. Winter 2019 Kroger announces PromoteIQ for sponsored products. Walmart Sponsored Products self service officially launches. Target cracks top 10 for eCommerce. Summer 2020 Instacart self service featured products launch. CMX (CVS) Media Exchange launches. 2018: Criteo Retail Media Division
  • 10. Target re-launches Roundel Retail Media Has Been Busy Roundel HD pilots PromoteIQ by Microsoft for sponsored products Home Depot Joins Home Depot in piloting PromoteIQ Kroger Self-service Sponsored Products launches Walmart Launches self service featured products Instacart Cracks top 10 for ecommerce Target CVS launches CVS Media Exchange (CMX) CVS + CMX Launches Performance Media w/ Quotient Rite Aid Walmart launches Connect, & partnership with Trade Desk to power DSP Walmart Connect + TTD Walgreens Advertising Group (WAG) Walgreens Digital Marketing Partnership Program (DMPP) Ulta Accelerates US expansion w/ retailers like Macy’s Citrus Ad 10
  • 11. Criteo HookLogic 2016 acquisition 11 Key Retail Partnerships & Acquisitions Walmart Instacart In 3 test cities The Trade Desk will now power Walmart’s DSP Target Ulta in store partnership Shipt 2017 acquisition PromoteIQ Microsoft 2019 acquired by Kroger & Home Depot are now key retail partners Other CitrusAd self service featured products launch
  • 12. 12 Walmart Advertising Pro: Walmart Connect will connect Search, Display (powered by The Trade Desk), and In-Store advertising to performance both online & in-store. Partnership w/ TTD & tie-in to in-store data could make WMC a serious competitor to Amazon for brand ad dollars. Caution: Grocery and .com are still separate hallways in App and online. Internal alignment for omnichannel continues to be a challenge. +460% App Downloads 4,800 Stores 50K+ 3P Marketplace Sellers +97% Y/Y eComm Sales
  • 13. 13 Target Advertising Pro: Always on option with Criteo Sponsored Products. Roundel Display has a lot of variety in targeting options of Target guest data. Very clear brand and demographic consumers. Circle coupon, programmatic options - self serve and managed. Caution: Lower competition onsite for sponsored products may mean paying for clicks you would have already gotten. Array of options can be paralyzing at first. +734% Drive Up Sales 1,868 Stores 10M New Guests in H1 2020 +195% Q2 Y/Y eComm Sales
  • 14. 14 Instacart Advertising Pro: Retailer additions of 7-11 and Sephora building out beyond grocery. Testing with Walmart in 3 cities today. Competitive CPCs, (relatively) low competition, and quick pace of development of their ad platform leading to significant growth. Customer convenience will persist beyond pandemic. Caution: Huge hiring (300k+) spree. Self service (featured product) advertising launched April 2020 - lots of volume & improving quickly, but still a new product < 1 year old. +218% App Downloads 25K Stores 5,500 Cities in NA 18.5 Product Searches by Order
  • 15. 15 Kroger Advertising Pro: Featured products & banners with PromoteIQ, dedicated team there and at KPM 8451. Advertising only displays when a user is signed in for a more relevant experience for the user. Always on (featured products) option and display/flight based campaigns. Caution: Currently in year 2 of a 3 year plan, more change is coming. Launch of marketplace powered by Mirakl at the end of 2020. 96% Captured by Loyalty Cards 2,800 Stores 85% Unbranded Searches +127% Q2 Y/Y eComm Sales
  • 16. 16 Criteo Retail Media Pro: One platform, multiple retailers available to scale in either retailer specific or run of network options. Bid modifier options based on consumer behavior (like in market) built in. Caution: Not all retailers have their own instance yet and are run of network only today. Competition from Citrus Ad (Macy’s recently jumped ship) will be interesting to watch in ‘21 & ‘22. 100 Retailers Globally 44 Retailers in NA +300M Incremental Revenue for Retail Partners 65M Products Sold via Ads in 2019
  • 18. 18 How I Evaluate Current Opportunity Any directionally early proof points Honesty in maturity of the offering % of eCommerce growth in last three years API/Tech sophistication or partner (for scalability) Retailer relationship/important to the brand Future Opportunity Strength of 1st party data today Data collection methodology and planned availability Total retailer revenue, number of store locations, geographic distribution Recent acquisitions or partnerships Viability External factors like workforce, IPOs, funding New customer acquisition plan Realistic timelines on roadmap or initiatives and commitment to Leadership and points of contact
  • 19. 19 Brand Presence in the One to Many (and the budget to match) The importance of D2C: Still very much a part of the playbook, especially given how budgets for these new channels may be funded. The fundamentals are still the same, the game just has more players.
  • 20. Elizabeth Marsten Senior Director, Strategic Marketplace Services Retail media isn’t having a moment, it’s having the moment.
  • 21. Amazon has Charted a Path 76% 21 Amazon Share of Ecommerce Ad Revenue What kinds of similarities and differences between Amazon and emerging platforms can advertisers expect as these new platforms grow?
  • 22. Mirror 1: Off-site Targeting Will Grow in Importance 22
  • 23. Mirror 1: Off-site Targeting Will Grow in Importance
  • 24. Mirror 1: Off-site Targeting Will Grow in Importance Amazon DSP spend has soared over the last two years, and in Q4 2020 W/W growth was the strongest of the last seven quarters
  • 25. Mirror 1: Off-site Targeting Will Grow in Importance Sponsored Display campaign adoption is also rapidly growing, providing advertisers with an easy self-service way to target shoppers off of Amazon
  • 26. Mirror 1: Off-site Targeting Will Grow in Importance Amazon properties are a big part of what makes its display advertising sing, but don’t let KPI comparisons dissuade you from going offsite.
  • 27. Mirror 2: Campaign Optimization Tools Will Improve 27
  • 28. Mirror 2: Campaign Optimization Tools will Improve Ad format evolution, such as the widespread rollout of SBV, can help to drive performance up and give advertisers more to work with in messaging consumers.
  • 29. Mirror 2: Campaign Optimization Tools will Improve More refined targeting techniques help advertisers segment and optimize in ways that help them increase ad investment. It takes time for platforms to evolve in making key optimizations available.
  • 30. Mirror 2: Campaign Optimization Tools will Improve Dynamic creative makes it much easier and faster for advertisers to target the full suite of available ad inventory.
  • 31. Mirror 3: Auctions Will Get More Competitive Over Time 31
  • 32. Mirror 3: Auctions Will Get More Competitive Over Time Pre-pandemic, Sponsored Products CPC growth was accelerating as vendors and sellers poured into auctions. The early days of COVID produced a temporary slowdown, but CPC growth is now soaring right back up.
  • 34. Difference 1: OFFLINE Even at the height of the pandemic-fueled boost in e-commerce demand, offline sales accounted for > 80% of US retail sales.
  • 35. Difference 1: OFFLINE The brick-and-mortar component of several emerging retail media platforms should impact not only advertiser perception of these platforms, but also the under-the-hood workings of ad algorithms.
  • 36. Divergence 2: Different Markets Provide Different Opportunities 36
  • 37. Difference 2: Different Markets Provide Different Opportunities The pandemic provided a huge boost to online grocery in particular, amplifying the opportunity surrounding platforms like Instacart and Kroger.
  • 38. Difference 2: Different Markets Provide Different Opportunities Pandemic-related shifts extended beyond just consumers trying to stay home. They also included corporate benefit restructuring for many companies, and services like Instacart gain from more personalized, at-home benefits packages.
  • 39. Difference 2: Different Markets Provide Different Opportunities Integration with food assistance programs will help online platforms reach some consumers who haven’t been fully served by existing platforms in the past.
  • 40. Divergence 3: ROI Measurement 40
  • 41. Difference 3: ROI Measurement Buy online, pickup in-store Online orders Digitally-induced store visits New-to-brand sales/market share impact Maintained and/or expanded shelf space Measuring ROI is steadily getting more and more complex, especially given the offline opportunity of many emerging platforms.
  • 42. Schedule Your Consultation with a Retail Media Expert
  • 43. Q&A
  • 45. 2021 Amazon & Retail Media Virtual Summit 2021 Amazon Advertising Strategies 10:00 – 10:45am PST | 1:00 – 1:45pm EST DAY 1 - WEDNESDAY, FEBRUARY 24TH Unpacking Amazon’s A9 Algorithm 10:50 – 11:20am PST | 1:50 – 2:20pm EST Amazon Creative that Converts 11:25 – 11:55pm PST | 2:25 – 2:55pm EST Advanced Amazon Operations 12:00 – 12:30pm PST | 2:00 – 2:30pm EST The Emergence of Retail Media 10:00 – 10:45am PST | 1:00 – 1:45pm EST DAY 2 - THURSDAY, FEBRUARY 25TH What’s Next in Walmart 10:50 – 11:20am PST | 1:50 – 2:20pm EST Win Big on Instacart 11:25 – 11:55pm PST | 2:25 – 2:55pm EST