Chapter 5: Intrapersonal Communication

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COMM107 Oral Communication: Principles and Practice

Educação Esportes Tecnologia

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Assertiveness.rtf Perfect Personal Assistant ® Assertiveness Skills Study Guide 1 Table of Contents Chapter One: Course Overview 3 Chapter Two: Anxiety Inventory 3 Chapter Three: Building Your Self-Esteem 5 Chapter Four: Impressions 6 �� Putting Others at Ease �� Positive First Impressions Chapter Five: Fake it ‘till you Make It 8 Chapter Six: Increasing our Self Esteem 9 Chapter Seven: Self Confidence 10 Chapter Eight: The Power of Thoughts 11 �� Negative Thoughts �� Flip it Around �� Mike’s Thinking Chapter Nine: Wipe Out Worry 14 Chapter Ten: Ask for What You Want 15 �� What Do You Want? �� Case Study Chapter Eleven: Communication 16 �� Interpersonal Communication Skills �� Windows Chapter Twelve: Connecting with People 17 Chapter Thirteen: Behaviour Cost-Benefit Analysis 19 Chapter Fourteen: Assertiveness 20 �� Quiz (how assertive are you?) Chapter Fifteen: Improve your assertiveness 27 A Personal Action Plan 29 Chapter One: Course Overview Learning Objectives Building your self-esteem is essential for confidence and success, and it all begins with you. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be enormously painful. Today you will discover some simple techniques that dramatically change how you feel about yourself. You will learn how to recognize the importance of learning self-acceptance and nurturing your sense of self. In this module, you will: Grow in the conviction that you are competent and worthy of happiness. Develop some techniques for making a positive first impression. Learn how to turn negative thoughts into positive thoughts. Learn how to make requests so that you get what you want. Find ways of connecting with people. Personal Objectives Chapter Two: Anxiety Inventory Place a check mark in the box to the right of each category to indicate how much this type of feeling has bothered you in the past several days. 3 Category I: Anxious Feelings 0 1 2 3 Not at All Somewhat Moder- A Lot ately Anxiety, nervousness, worry or fear 1 Feeling that things around you are strange or 0 unreal Feeling detached from all or part of your body 0 Sudden unexpected panic spells 0 Apprehension or a sense of impending doom 0 Feeling tense, stressed, “uptight”, or on edge 0 Category II: Anxious Thoughts 0 1 2 3 Not at All Somewhat Moder- A Lot ately Difficulty concentrating 1 Racing thoughts 1 Frightening fantasies or daydreams 0 Feeling that you’re on the verge of losing con- 0 trol Fears of cracking up or going crazy 0 Fears of fainting or passing out 0 Fears of physical illnesses or heart attacks or 0 dying Concerns about looking foolish or inadequate 1 Fears of being alone, isolated, or abandoned 1 Fears of criticis ...

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Chapter 7: Interpersonal Skills

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