Presentation created by Andi Narvaez for COMM 107 - Oral Communication: Principles and Practice
University of Maryland
Source: Communication: A Social and Career Focus by Berko, Wolvin & Wolvin
5. 20% of the nation’s youth cannot adequately communicate orally 63% cannot give clear oral directions Adults listen at a 25% level of efficiency 50 - 70% of people fear speaking in public
10. Components of human communication Communication occurs within a system. When the system breaks down, communication breaks down. Bad systems can correct themselves.
29. Ethical communication Ethical communication is to conform to the moral standards of their society Unethical communicators use language that degrades or injures human personalities by exaggeration, pseudotruths, twisting of words and name-calling
30. Ethical communication Avoid falsehood or half-truths Raise listeners’ level of expertise on a topic Avoid mental or physical coercion Give credit to source Don’t invent or fabricate statistics Remember! Listeners have to be ethical too, by taking things in with a grain of salt