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Emergency Triage, Treat, and Transport
(ET3) Model
ET3 Model and Medicaid:
Opportunities for Alignment
June 21, 2021
12:30 – 1:30 PM ET
• This session is being recorded.
• Attendees are in listen-only audio
mode.
• Share comments or ask questions by
entering them into the Chat Box at
any time during the presentation.
Questions will be addressed during
the Q&A session.
• The slides are available for download
from the Files to Download pod.
2
Webinar Functionality
• Background on the ET3 Model
• Benefits of Multi-payer Alignment with ET3
• Model Participant Characteristics and Stakeholders
• Key Details re: ET3 Model Program Design
• Translating ET3 to Medicaid
• Considerations for States
• Discussion/Questions & Answers
3
Agenda
Welcome and Overview
4
Alexis Lilly
ET3 Model Lead
Jane McClenathan
ET3 Multi-Payer Lead
Today’s Presenters
5
Lauren McDevitt
ET3 Multi-Payer
Richard Kimball
CMCS Payment
• Introduce state Medicaid agencies to Medicare’s Emergency
Triage, Treat, and Transport (ET3) Model construct
• Describe the benefits of multi-payer alignment for states,
providers, and Medicaid beneficiaries
• Outline key considerations for state Medicaid agencies that are
interested in implementing ET3-like services (Treatment in Place
and/or Transport to Alternative Destinations) in their states
• For further details about Medicaid opportunities in the ET3
Model, please see the Joint Informational Bulletin dated 8/8/19,
available at: https://www.medicaid.gov/federal-policy-
guidance/downloads/cib080819-3.pdf
Objectives
6
ET3 Model Background
7
Background
8
The ET3 Model is a voluntary five-year payment model under which Medicare will pay
participating ambulance suppliers and providers to:
Transport a beneficiary to a
hospital emergency
department (ED) or other
CMS-covered destination
Transport a beneficiary to
an alternative destination
(TAD), such as an urgent
care or medical clinic
Provide treatment-in-place
(TIP) with a qualified
practitioner, either in-
person or via telehealth
All ET3 Model services must result from a 911 call, as this model does not cover non-
emergency transports. As part of the ET3 Model, communities also had the opportunity
to apply for funding to establish or expand a medical triage line for their 911 Public
Safety Answering Point (PSAP).
ET3 Model-specific
• Prior to the COVID-19 public health emergency, Medicare
required that beneficiaries be transported to an emergency
facility even when a lower-acuity site was more appropriate
• A study by HHS and DoT found that Medicare could save
>$500M/year by transporting beneficiaries to sub-acute sites
• Similar – and perhaps larger – savings could be achieved
by Medicaid programs
• The ET3 Model builds on lessons learned from the innovative
approaches of Health Care Innovation Award demonstration
sites, states, and local governments
Rationale for the ET3 Model
9
Benefits of Multi-payer Alignment
10
Medicaid Alignment with the ET3 Model
11
• While participating ambulance providers are only required to
furnish ET3 Model services to Medicare fee-for-service (FFS)
beneficiaries, CMS strongly encourages them to pursue multi-
payer alignment within their service regions
• Medicaid agencies may be approached by ambulance providers
and/or ambulance professional associations to initiate these
conversations
• Medicaid agencies are also welcome to work with CMS directly to
explore implementing ET3-like services. By aligning with the ET3
Model, state Medicaid agencies may benefit from:
• Opportunity to participate in ET3 Learning Activities
• Inclusion of state’s Medicaid provisions in ET3 Model’s overall
program evaluation of cost and quality
Benefits of Multi-Payer Alignment
12
Patients Ambulances Medicaid agencies State system
• Access to more
appropriate
services
• Potentially faster
care vs. ED
• Lower out-of-
pocket costs
when treated in
lower-acuity
settings
• Consistent
benefits
regardless of
payer
• Consistent
clinical protocols
across patients
• Consistent billing
requirements
across payers
• Reduced
compliance costs
• Efficient use of
resources
developed for
ET3 participation
• Potential cost
savings
• Potential quality
improvements
for beneficiaries
• Insights from
CMS Learning
System
• Inclusion in ET3
Model’s program
evaluation
• Streamlined
ability to triage
911 calls
regardless of
payer
• Overall reduction
of ED crowding
across health
system
• May simplify
regulatory
oversight of
ambulances
ET3 Model Participant Characteristics
and Stakeholders
13
• There are 184 ambulance providers and suppliers from 36
states.
• Emergency Medical Service (EMS) operational models
represent both rural and urban regions.
ET3 Model Participants
Private For-Profit Private Not-For-Profit
Fire-Based Hospital-Based
Government-Owned
14
15
ET3 Model Participant Distribution by County
16
ET3 Coverage of the Medicare FFS Population
% ET3 Coverage for
Medicare FFS
Population
None
0.01 - 5%
5.01 - 10%
10.01 - 20%
20.01 - 30%
30.01 - 40%
40.01 - 50%
>50%
Entities Involved in the ET3 Model
Qualified Health Care
Partners (QHCPs)
Organizations and/or
individual practitioners
who have agreed to
furnish TIP services
Alternative Destination
Partners (ADPs)
Organizations that have
agreed to serve as
alternative destinations
for the ET3 Model
Participants
Ambulance suppliers/
providers
17
Key Details re: ET3 Model Program Design
18
ET3 Model Payment Construct: Overview
19
Standard Intervention
Ambulance transports to a
covered destination (e.g., ED)
Transport to an AD (ET3)
Ambulance transports to
an Alternative Destination
Treatment in Place (ET3)
A QHCP provides TIP either
in person or via telehealth
Ambulance
service
Blue = Model Services
Red = Standard Services
$ $ $
$
ET3 Model Payment Construct: Details
20
AMBULANCE
ET3
PARTNER
Transport to Alternative Destination Treatment in Place
• Bill for transport service at BLS-E
(A0429) or ALS1-E (A0427) level
• Can also bill for mileage (A0425)
• Need to include relevant destination
modifier: community mental health
center (“C”), FQHC (“F”), physician
office (“O”), or urgent care (“U”)
• Bill for initiating and facilitating TIP
using relevant BLS-E (A0429) or ALS1-
E (A0427) code
• Can NOT bill for mileage
• Need to include TIP destination
modifier, “W”
• No ET3-specific billing rules/codes
• Bill as usual for Medicare-covered
services rendered
• Bill new non-paying “G2021” HCPCS
code to flag claim as TIP
• Bill as usual for Medicare-covered
services rendered
• 15% rate increase for 8pm-8am
The table below describes Medicare’s billing rules for ET3 Model Interventions. For both
TAD and TIP, two payments are made: one to the ambulance and one to the ET3 Partner.
Medicare-Allowed Provider Types
21
• The ET3 Model waives several standard Medicare FFS rules, while
maintaining requirements for allowable provider types under Medicare.
• For example, Medicare FFS only covers transports to or from hospitals,
skilled nursing facilities, and dialysis centers. Through TAD, ET3 expands
this to include any practice site capable of providing real-time ET3 services.
• For TIP, providers must still meet licensure requirements for Medicare:
• All providers rendering ET3 Model Interventions must be Medicare-
enrolled. EMTs and paramedics cannot furnish TIP in the ET3 Model, as
these are not Medicare-allowed provider types.
• For telehealth TIP, providers are generally required to meet licensure
standards described in 42 CFR §410.78(b)(2). This includes physicians,
PAs, NPs, LCSWs, clinical nurse specialists, and clinical psychologists.
However, during COVID-19, all Medicare-enrolled practitioners are
allowed to furnish telehealth (within state law).
Translating ET3 to Medicaid
22
Reimbursing ET3-like services under Medicaid
23
Transport to Alternative Destination Treatment in Place
• Federal Medicaid law requires that
Medicaid agencies ensure necessary
transportation for beneficiaries to and
from providers (42 CFR §431.53), and
does not limit transport destinations.
• Therefore, state Medicaid agencies
have the flexibility to define their
allowable destinations for emergency
transport (within state and local law).
• E.g., community mental health
centers, FQHCs, urgent care
centers, physician offices
• In Medicaid, health care practitioners
can be directly reimbursed for TIP:
• Ambulance-employed practitioners
could be paid under the “services of
other licensed practitioners” benefit
• Hospital-owned ambulances may be
able to bill under the hospital
benefit for certain providers
• In contrast to ET3, the Medicaid
transportation benefit does not allow
ambulances to be paid directly for non-
transport services.
The table below describes how federal Medicaid policies affect states’ ability to reimburse
Transport to Alternative Destinations (TAD) or Treatment in Place (TIP). State Medicaid
agencies must also consider requirements of state and local law.
While licensure and scope of practice is limited for Medicare,
Medicaid agencies have more flexibility depending on their state
and local law. Flexibilities that may affect Medicaid program
design of ET3-like services include:
• Medicaid agencies can use 1905(a)(6) to recognize “services of
other licensed practitioners” that are not recognized by
Medicare
• Depending on state and local law, this could include services
rendered by paramedics and EMTs
• For telehealth TIP, Medicaid agencies can define the licensure
standards/allowable provider types for telehealth providers,
within the scope of their State Practice Act.
24
Medicaid-Allowed Provider Types
Considerations for States
25
Key Considerations for States (1/2)
26
States seeking to implement new Medicaid services that align with the ET3 Model should
conduct a readiness assessment in partnership with the emergency services providers in
their state. The following questions may help states with this assessment. However, CMS
recognizes that each state Medicaid agency’s circumstances (and State Plan) are unique,
and encourages states to discuss their ideas with CMS before implementation.
• Do you need to make any changes to your existing state Medicaid regulations/
guidance documents to implement your intended ET3-like services?
• Do you need a State Plan Amendment to implement your intended program (e.g.,
adding paramedics to “Other Licensed Practitioners” benefit)?
• Are there existing state laws regarding ambulance services that will impact your ability
to implement your intended services?
• Are there any state laws that allow or prohibit specific provider types from providing
your intended services?
• If implementing TAD, are there any state laws that limit allowable destinations for
ambulance transport?
Key Considerations for States (2/2)
27
• What existing policies in your state already align with the ET3 Model (if any), and
what new interventions (TAD, telehealth TIP, in-person TIP) are you hoping to
implement?
• If implementing TAD, what types of alternative destinations will you allow (e.g.,
urgent cares, mental health centers)?
• If implementing TIP, what types of providers will be allowed to furnish services
(e.g., paramedics, NPs, PAs, LCSWs)?
• What are you trying to incentivize, and how will you construct your payment
mechanisms to align with that goal?
• What arrangements (if any) will you require between ambulances and alternative
destinations/TIP providers?
• How will your new policies flow through to your managed care plans (if at all)?
• What billing/IT systems changes are required for new payments?
• How will you monitor performance? Program integrity?
Discussion/Questions and Answers
28
• If you wish to ask a question verbally, please use the Raise
Hand feature.
• This is located at the top of the window, just above the slides, to the
right of the video camera icon. Click the Hand icon and then “Raise
Hand.”
• You will be unmuted when it’s your turn to speak.
Q&A Instructions
29
• You may also ask questions using the chat feature.
• Please look for materials from this webinar, including
the link to the recording, to be posted on
https://innovation.cms.gov/innovation-models/et3.
• You can also reach out to ET3Model@cms.hhs.gov with
specific questions or to request additional resources.
• Please complete the Post-Event Survey (available here)
so that your feedback will help inform future events.
The survey will be open for two weeks after the live
webinar.
Thank You!
30
• Joint Information Bulletin re: Medicaid Opportunities in the
ET3 Model
• Origin and Destination Codes Specific to Ambulance Claims
Factsheet
• Billing and Payment Factsheet for Ambulance Suppliers and
Providers (Available upon request)
• Billing and Payment Factsheet for In-Person Treatment in
Place (Available upon request)
• Billing and Payment Factsheet for Treatment in Place
Telehealth Services (Available upon request)
Appendix: Additional Resources
31

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Webinar: The ET3 Model and Medicaid: Opportunities for Alignment

  • 1. Emergency Triage, Treat, and Transport (ET3) Model ET3 Model and Medicaid: Opportunities for Alignment June 21, 2021 12:30 – 1:30 PM ET
  • 2. • This session is being recorded. • Attendees are in listen-only audio mode. • Share comments or ask questions by entering them into the Chat Box at any time during the presentation. Questions will be addressed during the Q&A session. • The slides are available for download from the Files to Download pod. 2 Webinar Functionality
  • 3. • Background on the ET3 Model • Benefits of Multi-payer Alignment with ET3 • Model Participant Characteristics and Stakeholders • Key Details re: ET3 Model Program Design • Translating ET3 to Medicaid • Considerations for States • Discussion/Questions & Answers 3 Agenda
  • 5. Alexis Lilly ET3 Model Lead Jane McClenathan ET3 Multi-Payer Lead Today’s Presenters 5 Lauren McDevitt ET3 Multi-Payer Richard Kimball CMCS Payment
  • 6. • Introduce state Medicaid agencies to Medicare’s Emergency Triage, Treat, and Transport (ET3) Model construct • Describe the benefits of multi-payer alignment for states, providers, and Medicaid beneficiaries • Outline key considerations for state Medicaid agencies that are interested in implementing ET3-like services (Treatment in Place and/or Transport to Alternative Destinations) in their states • For further details about Medicaid opportunities in the ET3 Model, please see the Joint Informational Bulletin dated 8/8/19, available at: https://www.medicaid.gov/federal-policy- guidance/downloads/cib080819-3.pdf Objectives 6
  • 8. Background 8 The ET3 Model is a voluntary five-year payment model under which Medicare will pay participating ambulance suppliers and providers to: Transport a beneficiary to a hospital emergency department (ED) or other CMS-covered destination Transport a beneficiary to an alternative destination (TAD), such as an urgent care or medical clinic Provide treatment-in-place (TIP) with a qualified practitioner, either in- person or via telehealth All ET3 Model services must result from a 911 call, as this model does not cover non- emergency transports. As part of the ET3 Model, communities also had the opportunity to apply for funding to establish or expand a medical triage line for their 911 Public Safety Answering Point (PSAP). ET3 Model-specific
  • 9. • Prior to the COVID-19 public health emergency, Medicare required that beneficiaries be transported to an emergency facility even when a lower-acuity site was more appropriate • A study by HHS and DoT found that Medicare could save >$500M/year by transporting beneficiaries to sub-acute sites • Similar – and perhaps larger – savings could be achieved by Medicaid programs • The ET3 Model builds on lessons learned from the innovative approaches of Health Care Innovation Award demonstration sites, states, and local governments Rationale for the ET3 Model 9
  • 10. Benefits of Multi-payer Alignment 10
  • 11. Medicaid Alignment with the ET3 Model 11 • While participating ambulance providers are only required to furnish ET3 Model services to Medicare fee-for-service (FFS) beneficiaries, CMS strongly encourages them to pursue multi- payer alignment within their service regions • Medicaid agencies may be approached by ambulance providers and/or ambulance professional associations to initiate these conversations • Medicaid agencies are also welcome to work with CMS directly to explore implementing ET3-like services. By aligning with the ET3 Model, state Medicaid agencies may benefit from: • Opportunity to participate in ET3 Learning Activities • Inclusion of state’s Medicaid provisions in ET3 Model’s overall program evaluation of cost and quality
  • 12. Benefits of Multi-Payer Alignment 12 Patients Ambulances Medicaid agencies State system • Access to more appropriate services • Potentially faster care vs. ED • Lower out-of- pocket costs when treated in lower-acuity settings • Consistent benefits regardless of payer • Consistent clinical protocols across patients • Consistent billing requirements across payers • Reduced compliance costs • Efficient use of resources developed for ET3 participation • Potential cost savings • Potential quality improvements for beneficiaries • Insights from CMS Learning System • Inclusion in ET3 Model’s program evaluation • Streamlined ability to triage 911 calls regardless of payer • Overall reduction of ED crowding across health system • May simplify regulatory oversight of ambulances
  • 13. ET3 Model Participant Characteristics and Stakeholders 13
  • 14. • There are 184 ambulance providers and suppliers from 36 states. • Emergency Medical Service (EMS) operational models represent both rural and urban regions. ET3 Model Participants Private For-Profit Private Not-For-Profit Fire-Based Hospital-Based Government-Owned 14
  • 15. 15 ET3 Model Participant Distribution by County
  • 16. 16 ET3 Coverage of the Medicare FFS Population % ET3 Coverage for Medicare FFS Population None 0.01 - 5% 5.01 - 10% 10.01 - 20% 20.01 - 30% 30.01 - 40% 40.01 - 50% >50%
  • 17. Entities Involved in the ET3 Model Qualified Health Care Partners (QHCPs) Organizations and/or individual practitioners who have agreed to furnish TIP services Alternative Destination Partners (ADPs) Organizations that have agreed to serve as alternative destinations for the ET3 Model Participants Ambulance suppliers/ providers 17
  • 18. Key Details re: ET3 Model Program Design 18
  • 19. ET3 Model Payment Construct: Overview 19 Standard Intervention Ambulance transports to a covered destination (e.g., ED) Transport to an AD (ET3) Ambulance transports to an Alternative Destination Treatment in Place (ET3) A QHCP provides TIP either in person or via telehealth Ambulance service Blue = Model Services Red = Standard Services $ $ $ $
  • 20. ET3 Model Payment Construct: Details 20 AMBULANCE ET3 PARTNER Transport to Alternative Destination Treatment in Place • Bill for transport service at BLS-E (A0429) or ALS1-E (A0427) level • Can also bill for mileage (A0425) • Need to include relevant destination modifier: community mental health center (“C”), FQHC (“F”), physician office (“O”), or urgent care (“U”) • Bill for initiating and facilitating TIP using relevant BLS-E (A0429) or ALS1- E (A0427) code • Can NOT bill for mileage • Need to include TIP destination modifier, “W” • No ET3-specific billing rules/codes • Bill as usual for Medicare-covered services rendered • Bill new non-paying “G2021” HCPCS code to flag claim as TIP • Bill as usual for Medicare-covered services rendered • 15% rate increase for 8pm-8am The table below describes Medicare’s billing rules for ET3 Model Interventions. For both TAD and TIP, two payments are made: one to the ambulance and one to the ET3 Partner.
  • 21. Medicare-Allowed Provider Types 21 • The ET3 Model waives several standard Medicare FFS rules, while maintaining requirements for allowable provider types under Medicare. • For example, Medicare FFS only covers transports to or from hospitals, skilled nursing facilities, and dialysis centers. Through TAD, ET3 expands this to include any practice site capable of providing real-time ET3 services. • For TIP, providers must still meet licensure requirements for Medicare: • All providers rendering ET3 Model Interventions must be Medicare- enrolled. EMTs and paramedics cannot furnish TIP in the ET3 Model, as these are not Medicare-allowed provider types. • For telehealth TIP, providers are generally required to meet licensure standards described in 42 CFR §410.78(b)(2). This includes physicians, PAs, NPs, LCSWs, clinical nurse specialists, and clinical psychologists. However, during COVID-19, all Medicare-enrolled practitioners are allowed to furnish telehealth (within state law).
  • 22. Translating ET3 to Medicaid 22
  • 23. Reimbursing ET3-like services under Medicaid 23 Transport to Alternative Destination Treatment in Place • Federal Medicaid law requires that Medicaid agencies ensure necessary transportation for beneficiaries to and from providers (42 CFR §431.53), and does not limit transport destinations. • Therefore, state Medicaid agencies have the flexibility to define their allowable destinations for emergency transport (within state and local law). • E.g., community mental health centers, FQHCs, urgent care centers, physician offices • In Medicaid, health care practitioners can be directly reimbursed for TIP: • Ambulance-employed practitioners could be paid under the “services of other licensed practitioners” benefit • Hospital-owned ambulances may be able to bill under the hospital benefit for certain providers • In contrast to ET3, the Medicaid transportation benefit does not allow ambulances to be paid directly for non- transport services. The table below describes how federal Medicaid policies affect states’ ability to reimburse Transport to Alternative Destinations (TAD) or Treatment in Place (TIP). State Medicaid agencies must also consider requirements of state and local law.
  • 24. While licensure and scope of practice is limited for Medicare, Medicaid agencies have more flexibility depending on their state and local law. Flexibilities that may affect Medicaid program design of ET3-like services include: • Medicaid agencies can use 1905(a)(6) to recognize “services of other licensed practitioners” that are not recognized by Medicare • Depending on state and local law, this could include services rendered by paramedics and EMTs • For telehealth TIP, Medicaid agencies can define the licensure standards/allowable provider types for telehealth providers, within the scope of their State Practice Act. 24 Medicaid-Allowed Provider Types
  • 26. Key Considerations for States (1/2) 26 States seeking to implement new Medicaid services that align with the ET3 Model should conduct a readiness assessment in partnership with the emergency services providers in their state. The following questions may help states with this assessment. However, CMS recognizes that each state Medicaid agency’s circumstances (and State Plan) are unique, and encourages states to discuss their ideas with CMS before implementation. • Do you need to make any changes to your existing state Medicaid regulations/ guidance documents to implement your intended ET3-like services? • Do you need a State Plan Amendment to implement your intended program (e.g., adding paramedics to “Other Licensed Practitioners” benefit)? • Are there existing state laws regarding ambulance services that will impact your ability to implement your intended services? • Are there any state laws that allow or prohibit specific provider types from providing your intended services? • If implementing TAD, are there any state laws that limit allowable destinations for ambulance transport?
  • 27. Key Considerations for States (2/2) 27 • What existing policies in your state already align with the ET3 Model (if any), and what new interventions (TAD, telehealth TIP, in-person TIP) are you hoping to implement? • If implementing TAD, what types of alternative destinations will you allow (e.g., urgent cares, mental health centers)? • If implementing TIP, what types of providers will be allowed to furnish services (e.g., paramedics, NPs, PAs, LCSWs)? • What are you trying to incentivize, and how will you construct your payment mechanisms to align with that goal? • What arrangements (if any) will you require between ambulances and alternative destinations/TIP providers? • How will your new policies flow through to your managed care plans (if at all)? • What billing/IT systems changes are required for new payments? • How will you monitor performance? Program integrity?
  • 29. • If you wish to ask a question verbally, please use the Raise Hand feature. • This is located at the top of the window, just above the slides, to the right of the video camera icon. Click the Hand icon and then “Raise Hand.” • You will be unmuted when it’s your turn to speak. Q&A Instructions 29 • You may also ask questions using the chat feature.
  • 30. • Please look for materials from this webinar, including the link to the recording, to be posted on https://innovation.cms.gov/innovation-models/et3. • You can also reach out to ET3Model@cms.hhs.gov with specific questions or to request additional resources. • Please complete the Post-Event Survey (available here) so that your feedback will help inform future events. The survey will be open for two weeks after the live webinar. Thank You! 30
  • 31. • Joint Information Bulletin re: Medicaid Opportunities in the ET3 Model • Origin and Destination Codes Specific to Ambulance Claims Factsheet • Billing and Payment Factsheet for Ambulance Suppliers and Providers (Available upon request) • Billing and Payment Factsheet for In-Person Treatment in Place (Available upon request) • Billing and Payment Factsheet for Treatment in Place Telehealth Services (Available upon request) Appendix: Additional Resources 31