SlideShare uma empresa Scribd logo

2020 Content Marketing Benchmarks, Budgets, and Trends - North America

Content Marketing Institute
Content Marketing Institute
Content Marketing InstituteVice President of Marketing, Content Marketing Institute | Social Media | Digital Marketing | Marketing Strategy em Content Marketing Institute

Welcome to our annual B2B Content Marketing Benchmarks, Budgets, and Trends—North America report. We’re excited to present you with the findings from our latest content marketing survey. Content marketing has changed a lot since we launched this research nearly a decade ago. We marketers are still focused on content creation, but our thinking about the audiences for whom we create that content has evolved. So, too, have the ways we distribute, measure, and improve upon our content marketing. Technology has played a big role, along with the knowledge we’ve gained through our content marketing experiences. As you’ll see in this report, some organizations are more developed than others with their content marketing. But you’ll also recognize your own practices reflected in many of the findings. Where does your company stand? What do you need to get to where you want to be? If you need help, let us know!

2020 Content Marketing Benchmarks, Budgets, and Trends - North America

1 de 43
Baixar para ler offline
CONTENT MARKETING
2020
Benchmarks, Budgets, and Trends—North America
SPONSORED BY
2
SPONSORED BY
m WELCOME.......................................................................................................... 3
m B2B CONTENT MARKETING TOP PERFORMERS AT-A-GLANCE........................... 4
m KEY FINDINGS.................................................................................................... 6
m SUCCESS & MATURITY....................................................................................... 8
m STRATEGY, OPINIONS & TECHNOLOGY............................................................ 11
m TEAM STRUCTURE & OUTSOURCING............................................................... 15
m CONTENT CREATION & DISTRIBUTION............................................................ 20
m METRICS & GOALS........................................................................................... 29
m BUDGETS & SPENDING.................................................................................... 34
m CONTENT MARKETING PRIORITIES................................................................. 39
m METHODOLOGY............................................................................................... 41
m ABOUT............................................................................................................. 42
SURVEY TERM DEFINITIONS
Content Marketing: A strategic marketing approach focused
on creating and distributing valuable, relevant, and consistent
content to attract and retain a clearly defined audience—and,
ultimately, to drive profitable customer action.
Success: Achieving your organization’s desired/targeted results.
CHART TERM DEFINITIONS
All Respondents: B2B North America content marketers, all of
whom indicated their organization has used content marketing
for at least one year (see Methodology for more details).
Most and Least Successful: The “most successful” (aka “top
performers”) are those who characterize their organization’s overall
content marketing approach as extremely or very successful (Top 2).
The “least successful” characterize their organization’s approach as
minimally or not at all successful (Bottom 2). See page 9.
Some charts in this report compare Most Successful vs. All
Respondents vs. Least Successful. In many instances, charts reflect
the findings based on All Respondents. Some charts show notable
differences we observed based on things like company size or
annual content marketing budget.
Company Size: Small (1-99 employees), medium (100-999
employees), and large/enterprise (1,000+).
NOTE
Use caution if making comparisons with past years. The survey
methodology changed beginning with our 2019 version of this
report, when we began asking respondents to confirm their
content marketing role and whether their organization has used
content marketing for at least one year.
TABLE OF CONTENTS
3
SPONSORED BY
Welcome to our annual B2B Content Marketing Benchmarks,
Budgets, and Trends—North America report. We’re excited to
present you with the findings from our latest content marketing survey.
Content marketing has changed a lot since we launched this research
nearly a decade ago. We marketers are still focused on content creation,
but our thinking about the audiences for whom we create that content
has evolved. So, too, have the ways we distribute, measure, and
improve upon our content marketing. Technology has played a big role,
along with the knowledge we’ve gained through our content marketing
experiences.
As you’ll see in this report, some organizations are more developed
than others with their content marketing. But you’ll also recognize
your own practices reflected in many of the findings. Where does your
company stand? What do you need to get to where you want to be? If
you need help, let us know!
WELCOME
Ann Handley
Chief Content Officer, MarketingProfs
Stephanie Stahl
General Manager, CMI
Robert Rose
Chief Strategy Advisor, CMI
Kim Moutsos
VP Content, CMI
Cathy McPhillips
VP Marketing, CMI
Lisa Murton Beets
Research Director/Report Author, CMI
Joseph “JK” Kalinowski
Creative Director, CMI
Nancy Reese
Research Consultant
4
SPONSORED BY
Most Successful All Respondents Least Successful
Organization’s content marketing is sophisticated/mature 87% 42% 8%
Has a documented content marketing strategy 69% 41% 16%
Has a centralized content marketing group working throughout the organization 44% 25% 14%
Uses metrics to measure content performance 95% 80% 62%
Has KPIs to measure content initiatives 83% 65% 30%
Measures content marketing ROI 67% 43% 23%
Rates ability to demonstrate ROI as excellent/very good 84% 59% 25%
Uses content marketing successfully to:
Build loyalty with customers 84% 63% 39%
Nurture subscribers/audiences/leads 83% 68% 51%
Generate sales/revenue	 75% 53% 29%
Build a subscribed audience 68% 45% 30%
This Year’s B2B Content Marketing Top Performers At-A-Glance
TOP PERFORMERS
5
SPONSORED BY
Most Successful All Respondents Least Successful
Always/frequently:
Prioritizes audience’s informational needs over organization’s
sales/promotional message
88% 66% 50%
Crafts content based on specific stages of the customer journey 74% 48% 26%
Strongly/somewhat agrees:
Organization prioritizes delivering relevant content when and where a person is
most likely to see it	
93% 71% 37%
Organization provides customers with optimal experiences
across their engagement journey
83% 52% 23%
This Year’s B2B Content Marketing Top Performers At-A-Glance (continued)
*Chart term definitions: A top performer (aka “most successful”) is a respondent who characterizes their organization’s overall content marketing approach as extremely or very successful. The “least successful” characterize their organization’s
approach as minimally or not at all successful.
Base: B2B content marketers.
2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs
TOP PERFORMERS
6
SPONSORED BY
Goals for content
marketing are largely
focused on the top of
the funnel
Most B2B marketers
use content marketing
successfully to achieve
top-of-funnel goals.
Fewer report they use it
successfully on activities
that deepen relationships.
There have, however, been
notable year-over-year (YOY)
increases in those who use
it to nurture, build loyalty,
and generate sales/revenue.
See page 33.
It’s rare to find internal
teams of more than 5 full-
time employees dedicated
solely to content
marketing. Even large
companies are most likely
to have teams in the 2 to 5
range. See page 17.
84% of those who outsource
cite content creation, with
content distribution a
distant second (31%).
See pages 18 and 19.
Small teams are
the norm
Half outsource at least
one content marketing
activity, with content
creation being the
most likely
Blog posts/short articles are
the highest performing for
building brand awareness,
while email newsletters are
highest for nurturing leads.
See page 25.
Among the content
types used, in-person
events are the highest
performing for securing
and converting leads
KEY FINDINGS

Recomendados

6 Step Content Strategy
6 Step Content Strategy6 Step Content Strategy
6 Step Content StrategyZeeland Family
 
Digital Marketing Strategy Guide
Digital Marketing Strategy GuideDigital Marketing Strategy Guide
Digital Marketing Strategy Guidepixelbuilders
 
Digital Marketing Proposal
Digital Marketing ProposalDigital Marketing Proposal
Digital Marketing ProposalRachi Dubey
 
Social media strategy
Social media strategySocial media strategy
Social media strategyAnna Dosev
 
B2B Marketing Strategy check-list in 2022
B2B Marketing Strategy check-list in 2022B2B Marketing Strategy check-list in 2022
B2B Marketing Strategy check-list in 2022waseemkhalayleh
 
Social media strategy
Social media strategySocial media strategy
Social media strategyEvan Kruk
 

Mais conteúdo relacionado

Mais procurados

Data-driven digital marketing agency | Adloonix presentation
Data-driven digital marketing agency | Adloonix presentationData-driven digital marketing agency | Adloonix presentation
Data-driven digital marketing agency | Adloonix presentationAdloonix
 
Social Media Management Proposal PowerPoint Presentation Slides
Social Media Management Proposal PowerPoint Presentation SlidesSocial Media Management Proposal PowerPoint Presentation Slides
Social Media Management Proposal PowerPoint Presentation SlidesSlideTeam
 
Social Media Strategy
Social Media StrategySocial Media Strategy
Social Media StrategyEva Oshafi
 
Digital Marketing Plan for Real Estate Business
Digital Marketing Plan for Real Estate BusinessDigital Marketing Plan for Real Estate Business
Digital Marketing Plan for Real Estate BusinessGaurav Tripathi
 
Digital Marketing Strategy
Digital Marketing StrategyDigital Marketing Strategy
Digital Marketing Strategywhittem3
 
Building a Digital Marketing Plan
Building a Digital Marketing PlanBuilding a Digital Marketing Plan
Building a Digital Marketing PlanBehrouz Jafarnezhad
 
Marketing Strategy for B2B
Marketing Strategy for B2BMarketing Strategy for B2B
Marketing Strategy for B2BAmrit Sagar
 
12th Annual B2B Content Marketing Benchmarks, Budgets, and Trends: Insights f...
12th Annual B2B Content Marketing Benchmarks, Budgets, and Trends: Insights f...12th Annual B2B Content Marketing Benchmarks, Budgets, and Trends: Insights f...
12th Annual B2B Content Marketing Benchmarks, Budgets, and Trends: Insights f...Content Marketing Institute
 
Digital Marketing Presentation
Digital Marketing PresentationDigital Marketing Presentation
Digital Marketing PresentationJohn Quirke
 
Pinterest marketing digital marketing paathshala
Pinterest marketing   digital marketing paathshalaPinterest marketing   digital marketing paathshala
Pinterest marketing digital marketing paathshalaSimplilearn
 
Technology Content Marketing - Benchmarks, Budgets, and Trends Report 2022
Technology Content Marketing - Benchmarks, Budgets, and Trends Report 2022Technology Content Marketing - Benchmarks, Budgets, and Trends Report 2022
Technology Content Marketing - Benchmarks, Budgets, and Trends Report 2022Content Marketing Institute
 
Digital marketing strategy for B2B sector
Digital marketing strategy for B2B sectorDigital marketing strategy for B2B sector
Digital marketing strategy for B2B sectorMoses Gomes
 
Social Media Strategy
Social Media StrategySocial Media Strategy
Social Media StrategyRono Iqbal
 
Top Social Media Marketing Trends to Follow in 2023
Top Social Media Marketing Trends to Follow in 2023Top Social Media Marketing Trends to Follow in 2023
Top Social Media Marketing Trends to Follow in 2023Jomer Gregorio
 
Social Media Strategy
Social Media StrategySocial Media Strategy
Social Media StrategyAlan Aptheker
 
Basic digital marketing plan- Sample
Basic digital marketing plan- SampleBasic digital marketing plan- Sample
Basic digital marketing plan- SampleVikas Sharma
 

Mais procurados (20)

Data-driven digital marketing agency | Adloonix presentation
Data-driven digital marketing agency | Adloonix presentationData-driven digital marketing agency | Adloonix presentation
Data-driven digital marketing agency | Adloonix presentation
 
Social Media Management Proposal PowerPoint Presentation Slides
Social Media Management Proposal PowerPoint Presentation SlidesSocial Media Management Proposal PowerPoint Presentation Slides
Social Media Management Proposal PowerPoint Presentation Slides
 
Social Media Strategy
Social Media StrategySocial Media Strategy
Social Media Strategy
 
Digital Marketing Plan for Real Estate Business
Digital Marketing Plan for Real Estate BusinessDigital Marketing Plan for Real Estate Business
Digital Marketing Plan for Real Estate Business
 
social media strategy
  social media  strategy  social media  strategy
social media strategy
 
Digital Marketing Strategy
Digital Marketing StrategyDigital Marketing Strategy
Digital Marketing Strategy
 
Building a Digital Marketing Plan
Building a Digital Marketing PlanBuilding a Digital Marketing Plan
Building a Digital Marketing Plan
 
Marketing Strategy for B2B
Marketing Strategy for B2BMarketing Strategy for B2B
Marketing Strategy for B2B
 
12th Annual B2B Content Marketing Benchmarks, Budgets, and Trends: Insights f...
12th Annual B2B Content Marketing Benchmarks, Budgets, and Trends: Insights f...12th Annual B2B Content Marketing Benchmarks, Budgets, and Trends: Insights f...
12th Annual B2B Content Marketing Benchmarks, Budgets, and Trends: Insights f...
 
Digital Marketing Strategy
Digital Marketing StrategyDigital Marketing Strategy
Digital Marketing Strategy
 
Digital Marketing Presentation
Digital Marketing PresentationDigital Marketing Presentation
Digital Marketing Presentation
 
Pinterest marketing digital marketing paathshala
Pinterest marketing   digital marketing paathshalaPinterest marketing   digital marketing paathshala
Pinterest marketing digital marketing paathshala
 
Technology Content Marketing - Benchmarks, Budgets, and Trends Report 2022
Technology Content Marketing - Benchmarks, Budgets, and Trends Report 2022Technology Content Marketing - Benchmarks, Budgets, and Trends Report 2022
Technology Content Marketing - Benchmarks, Budgets, and Trends Report 2022
 
Digital marketing strategy for B2B sector
Digital marketing strategy for B2B sectorDigital marketing strategy for B2B sector
Digital marketing strategy for B2B sector
 
Digital marketing proposal
Digital marketing proposalDigital marketing proposal
Digital marketing proposal
 
Social media strategy
 Social media strategy  Social media strategy
Social media strategy
 
Social Media Strategy
Social Media StrategySocial Media Strategy
Social Media Strategy
 
Top Social Media Marketing Trends to Follow in 2023
Top Social Media Marketing Trends to Follow in 2023Top Social Media Marketing Trends to Follow in 2023
Top Social Media Marketing Trends to Follow in 2023
 
Social Media Strategy
Social Media StrategySocial Media Strategy
Social Media Strategy
 
Basic digital marketing plan- Sample
Basic digital marketing plan- SampleBasic digital marketing plan- Sample
Basic digital marketing plan- Sample
 

Semelhante a 2020 Content Marketing Benchmarks, Budgets, and Trends - North America

B2B Content Marketing 2019: Benchmarks, Budgets, and Trends—North America
B2B Content Marketing 2019: Benchmarks, Budgets, and Trends—North America B2B Content Marketing 2019: Benchmarks, Budgets, and Trends—North America
B2B Content Marketing 2019: Benchmarks, Budgets, and Trends—North America Content Marketing Institute
 
2019 B2B Content Marketing Benchmarks, Budgets & Trends - North America
2019 B2B Content Marketing Benchmarks, Budgets & Trends - North America2019 B2B Content Marketing Benchmarks, Budgets & Trends - North America
2019 B2B Content Marketing Benchmarks, Budgets & Trends - North AmericaMarketingProfs
 
2020 B2C Content Marketing Benchmarks, Budgets & Trends
2020 B2C Content Marketing Benchmarks, Budgets & Trends2020 B2C Content Marketing Benchmarks, Budgets & Trends
2020 B2C Content Marketing Benchmarks, Budgets & TrendsMarketingProfs
 
2015 B2B Content Marketing Benchmarks, Budgets and Trends - North America by ...
2015 B2B Content Marketing Benchmarks, Budgets and Trends - North America by ...2015 B2B Content Marketing Benchmarks, Budgets and Trends - North America by ...
2015 B2B Content Marketing Benchmarks, Budgets and Trends - North America by ...Content Marketing Institute
 
2015 B2B Content Marketing Benchmarks, Budgets, and Trends for North America
2015 B2B Content Marketing Benchmarks, Budgets, and Trends for North America2015 B2B Content Marketing Benchmarks, Budgets, and Trends for North America
2015 B2B Content Marketing Benchmarks, Budgets, and Trends for North AmericaMarketingProfs
 
MANUFACTURING CONTENT MARKETING 2019 Benchmarks, Budgets, and Trends
MANUFACTURING CONTENT MARKETING 2019 Benchmarks, Budgets, and Trends MANUFACTURING CONTENT MARKETING 2019 Benchmarks, Budgets, and Trends
MANUFACTURING CONTENT MARKETING 2019 Benchmarks, Budgets, and Trends Andrew Flynn
 
B2C Search Criteria 2015
B2C Search Criteria 2015B2C Search Criteria 2015
B2C Search Criteria 2015blazedream
 
B2B Content Marketing Research: Focus on Documenting Your Strategy
 B2B Content Marketing Research: Focus on Documenting Your Strategy B2B Content Marketing Research: Focus on Documenting Your Strategy
B2B Content Marketing Research: Focus on Documenting Your StrategyMadalina Balaban
 
2015 b2b content marketing benchmark
2015 b2b content marketing benchmark 2015 b2b content marketing benchmark
2015 b2b content marketing benchmark Rick VARGAS
 
2018 B2C Content Marketing Benchmarks, Budgets, and Trends - North America
2018 B2C Content Marketing Benchmarks, Budgets, and Trends - North America2018 B2C Content Marketing Benchmarks, Budgets, and Trends - North America
2018 B2C Content Marketing Benchmarks, Budgets, and Trends - North AmericaContent Marketing Institute
 
B2C Content Marketing 2018 - Benchmarks, Budgets & Trends - North America
B2C Content Marketing 2018 - Benchmarks, Budgets & Trends - North America B2C Content Marketing 2018 - Benchmarks, Budgets & Trends - North America
B2C Content Marketing 2018 - Benchmarks, Budgets & Trends - North America MarketingProfs
 
Manufacturing Content Marketing 2020 - Benchmarks, Budgets, and Trends
Manufacturing Content Marketing 2020 - Benchmarks, Budgets, and TrendsManufacturing Content Marketing 2020 - Benchmarks, Budgets, and Trends
Manufacturing Content Marketing 2020 - Benchmarks, Budgets, and TrendsContent Marketing Institute
 
Manufacturing Content Marketing 2020
Manufacturing Content Marketing 2020Manufacturing Content Marketing 2020
Manufacturing Content Marketing 2020ChristianJHaight
 
2020 B2B Content Marketing
2020 B2B Content Marketing 2020 B2B Content Marketing
2020 B2B Content Marketing Theia Marketing
 
b2b-2023-CMI research report.pdf
b2b-2023-CMI research report.pdfb2b-2023-CMI research report.pdf
b2b-2023-CMI research report.pdfAnnefleur6
 
B2C Content Marketing 2019 - Benchmarks, Budgets, and Trends
B2C Content Marketing 2019 - Benchmarks, Budgets, and TrendsB2C Content Marketing 2019 - Benchmarks, Budgets, and Trends
B2C Content Marketing 2019 - Benchmarks, Budgets, and TrendsContent Marketing Institute
 
2019 B2C Content Marketing Benchmarks, Budgets, and Trends - North America.
2019 B2C Content Marketing Benchmarks, Budgets, and Trends - North America.2019 B2C Content Marketing Benchmarks, Budgets, and Trends - North America.
2019 B2C Content Marketing Benchmarks, Budgets, and Trends - North America.MarketingProfs
 
Enterprise Content Marketing - Benchmarks, Budgets, and Trends 2021
Enterprise Content Marketing - Benchmarks, Budgets, and Trends 2021Enterprise Content Marketing - Benchmarks, Budgets, and Trends 2021
Enterprise Content Marketing - Benchmarks, Budgets, and Trends 2021Content Marketing Institute
 

Semelhante a 2020 Content Marketing Benchmarks, Budgets, and Trends - North America (20)

B2B Content Marketing 2019: Benchmarks, Budgets, and Trends—North America
B2B Content Marketing 2019: Benchmarks, Budgets, and Trends—North America B2B Content Marketing 2019: Benchmarks, Budgets, and Trends—North America
B2B Content Marketing 2019: Benchmarks, Budgets, and Trends—North America
 
2019 B2B Content Marketing Benchmarks, Budgets & Trends - North America
2019 B2B Content Marketing Benchmarks, Budgets & Trends - North America2019 B2B Content Marketing Benchmarks, Budgets & Trends - North America
2019 B2B Content Marketing Benchmarks, Budgets & Trends - North America
 
2020 B2C Content Marketing Benchmarks, Budgets & Trends
2020 B2C Content Marketing Benchmarks, Budgets & Trends2020 B2C Content Marketing Benchmarks, Budgets & Trends
2020 B2C Content Marketing Benchmarks, Budgets & Trends
 
2015 B2B Content Marketing Benchmarks, Budgets and Trends - North America by ...
2015 B2B Content Marketing Benchmarks, Budgets and Trends - North America by ...2015 B2B Content Marketing Benchmarks, Budgets and Trends - North America by ...
2015 B2B Content Marketing Benchmarks, Budgets and Trends - North America by ...
 
2015 B2B Content Marketing Benchmarks, Budgets, and Trends for North America
2015 B2B Content Marketing Benchmarks, Budgets, and Trends for North America2015 B2B Content Marketing Benchmarks, Budgets, and Trends for North America
2015 B2B Content Marketing Benchmarks, Budgets, and Trends for North America
 
MANUFACTURING CONTENT MARKETING 2019 Benchmarks, Budgets, and Trends
MANUFACTURING CONTENT MARKETING 2019 Benchmarks, Budgets, and Trends MANUFACTURING CONTENT MARKETING 2019 Benchmarks, Budgets, and Trends
MANUFACTURING CONTENT MARKETING 2019 Benchmarks, Budgets, and Trends
 
B2C Search Criteria 2015
B2C Search Criteria 2015B2C Search Criteria 2015
B2C Search Criteria 2015
 
2015 b2 c_research
2015 b2 c_research2015 b2 c_research
2015 b2 c_research
 
2015 b2 c_research
2015 b2 c_research2015 b2 c_research
2015 b2 c_research
 
B2B Content Marketing Research: Focus on Documenting Your Strategy
 B2B Content Marketing Research: Focus on Documenting Your Strategy B2B Content Marketing Research: Focus on Documenting Your Strategy
B2B Content Marketing Research: Focus on Documenting Your Strategy
 
2015 b2b content marketing benchmark
2015 b2b content marketing benchmark 2015 b2b content marketing benchmark
2015 b2b content marketing benchmark
 
2018 B2C Content Marketing Benchmarks, Budgets, and Trends - North America
2018 B2C Content Marketing Benchmarks, Budgets, and Trends - North America2018 B2C Content Marketing Benchmarks, Budgets, and Trends - North America
2018 B2C Content Marketing Benchmarks, Budgets, and Trends - North America
 
B2C Content Marketing 2018 - Benchmarks, Budgets & Trends - North America
B2C Content Marketing 2018 - Benchmarks, Budgets & Trends - North America B2C Content Marketing 2018 - Benchmarks, Budgets & Trends - North America
B2C Content Marketing 2018 - Benchmarks, Budgets & Trends - North America
 
Manufacturing Content Marketing 2020 - Benchmarks, Budgets, and Trends
Manufacturing Content Marketing 2020 - Benchmarks, Budgets, and TrendsManufacturing Content Marketing 2020 - Benchmarks, Budgets, and Trends
Manufacturing Content Marketing 2020 - Benchmarks, Budgets, and Trends
 
Manufacturing Content Marketing 2020
Manufacturing Content Marketing 2020Manufacturing Content Marketing 2020
Manufacturing Content Marketing 2020
 
2020 B2B Content Marketing
2020 B2B Content Marketing 2020 B2B Content Marketing
2020 B2B Content Marketing
 
b2b-2023-CMI research report.pdf
b2b-2023-CMI research report.pdfb2b-2023-CMI research report.pdf
b2b-2023-CMI research report.pdf
 
B2C Content Marketing 2019 - Benchmarks, Budgets, and Trends
B2C Content Marketing 2019 - Benchmarks, Budgets, and TrendsB2C Content Marketing 2019 - Benchmarks, Budgets, and Trends
B2C Content Marketing 2019 - Benchmarks, Budgets, and Trends
 
2019 B2C Content Marketing Benchmarks, Budgets, and Trends - North America.
2019 B2C Content Marketing Benchmarks, Budgets, and Trends - North America.2019 B2C Content Marketing Benchmarks, Budgets, and Trends - North America.
2019 B2C Content Marketing Benchmarks, Budgets, and Trends - North America.
 
Enterprise Content Marketing - Benchmarks, Budgets, and Trends 2021
Enterprise Content Marketing - Benchmarks, Budgets, and Trends 2021Enterprise Content Marketing - Benchmarks, Budgets, and Trends 2021
Enterprise Content Marketing - Benchmarks, Budgets, and Trends 2021
 

Mais de Content Marketing Institute

Enterprise Content Marketing - Benchmarks, Budgets, and Trends 2022
Enterprise Content Marketing - Benchmarks, Budgets, and Trends 2022Enterprise Content Marketing - Benchmarks, Budgets, and Trends 2022
Enterprise Content Marketing - Benchmarks, Budgets, and Trends 2022Content Marketing Institute
 
12th Annual B2C Content Marketing Benchmarks, Budgets, and Trends: Insights f...
12th Annual B2C Content Marketing Benchmarks, Budgets, and Trends: Insights f...12th Annual B2C Content Marketing Benchmarks, Budgets, and Trends: Insights f...
12th Annual B2C Content Marketing Benchmarks, Budgets, and Trends: Insights f...Content Marketing Institute
 
Manufacturing Content Marketing: Benchmarks, Budgets, and Trends - Insights f...
Manufacturing Content Marketing: Benchmarks, Budgets, and Trends - Insights f...Manufacturing Content Marketing: Benchmarks, Budgets, and Trends - Insights f...
Manufacturing Content Marketing: Benchmarks, Budgets, and Trends - Insights f...Content Marketing Institute
 
Content Marketing Video & Visual Storytelling Survey
Content Marketing Video & Visual Storytelling SurveyContent Marketing Video & Visual Storytelling Survey
Content Marketing Video & Visual Storytelling SurveyContent Marketing Institute
 
Cooking Up Content with the Content Marketing Institute
Cooking Up Content with the Content Marketing InstituteCooking Up Content with the Content Marketing Institute
Cooking Up Content with the Content Marketing InstituteContent Marketing Institute
 
Technology Content Marketing - Benchmarks, Budgets, and Trends Report 2021
Technology Content Marketing - Benchmarks, Budgets, and Trends Report 2021Technology Content Marketing - Benchmarks, Budgets, and Trends Report 2021
Technology Content Marketing - Benchmarks, Budgets, and Trends Report 2021Content Marketing Institute
 
11th Annual B2C Content Marketing Benchmarks, Budgets, and Trends: Insights f...
11th Annual B2C Content Marketing Benchmarks, Budgets, and Trends: Insights f...11th Annual B2C Content Marketing Benchmarks, Budgets, and Trends: Insights f...
11th Annual B2C Content Marketing Benchmarks, Budgets, and Trends: Insights f...Content Marketing Institute
 
11th Annual B2B Content Marketing Benchmarks, Budgets, and Trends: Insights f...
11th Annual B2B Content Marketing Benchmarks, Budgets, and Trends: Insights f...11th Annual B2B Content Marketing Benchmarks, Budgets, and Trends: Insights f...
11th Annual B2B Content Marketing Benchmarks, Budgets, and Trends: Insights f...Content Marketing Institute
 
Virtual Events - Sponsor and Exhibitor Checklist
Virtual Events - Sponsor and Exhibitor ChecklistVirtual Events - Sponsor and Exhibitor Checklist
Virtual Events - Sponsor and Exhibitor ChecklistContent Marketing Institute
 
Technology Content Marketing 2020: Benchmarks, Budgets, and Trends
Technology Content Marketing 2020: Benchmarks, Budgets, and TrendsTechnology Content Marketing 2020: Benchmarks, Budgets, and Trends
Technology Content Marketing 2020: Benchmarks, Budgets, and TrendsContent Marketing Institute
 
Survival Guide: How to Navigate the Wilds of Social Media for Content Marketing
Survival Guide: How to Navigate the Wilds of Social Media for Content MarketingSurvival Guide: How to Navigate the Wilds of Social Media for Content Marketing
Survival Guide: How to Navigate the Wilds of Social Media for Content MarketingContent Marketing Institute
 
Using Content Marketing to Generate Demand, Create New Audiences
Using Content Marketing to Generate Demand, Create New AudiencesUsing Content Marketing to Generate Demand, Create New Audiences
Using Content Marketing to Generate Demand, Create New AudiencesContent Marketing Institute
 
The Ultimate Guide to Conquering Content Marketing
The Ultimate Guide to Conquering Content MarketingThe Ultimate Guide to Conquering Content Marketing
The Ultimate Guide to Conquering Content MarketingContent Marketing Institute
 
2018 Technology Content Marketing - Benchmarks, Budgets and Trends - North Am...
2018 Technology Content Marketing - Benchmarks, Budgets and Trends - North Am...2018 Technology Content Marketing - Benchmarks, Budgets and Trends - North Am...
2018 Technology Content Marketing - Benchmarks, Budgets and Trends - North Am...Content Marketing Institute
 
Deliver Peak Experiences with Interactive Content
Deliver Peak Experiences with Interactive ContentDeliver Peak Experiences with Interactive Content
Deliver Peak Experiences with Interactive ContentContent Marketing Institute
 
The Symphony of Connected Interactive Content Marketing
The Symphony of Connected Interactive Content MarketingThe Symphony of Connected Interactive Content Marketing
The Symphony of Connected Interactive Content MarketingContent Marketing Institute
 

Mais de Content Marketing Institute (20)

Enterprise Content Marketing - Benchmarks, Budgets, and Trends 2022
Enterprise Content Marketing - Benchmarks, Budgets, and Trends 2022Enterprise Content Marketing - Benchmarks, Budgets, and Trends 2022
Enterprise Content Marketing - Benchmarks, Budgets, and Trends 2022
 
12th Annual B2C Content Marketing Benchmarks, Budgets, and Trends: Insights f...
12th Annual B2C Content Marketing Benchmarks, Budgets, and Trends: Insights f...12th Annual B2C Content Marketing Benchmarks, Budgets, and Trends: Insights f...
12th Annual B2C Content Marketing Benchmarks, Budgets, and Trends: Insights f...
 
Manufacturing Content Marketing: Benchmarks, Budgets, and Trends - Insights f...
Manufacturing Content Marketing: Benchmarks, Budgets, and Trends - Insights f...Manufacturing Content Marketing: Benchmarks, Budgets, and Trends - Insights f...
Manufacturing Content Marketing: Benchmarks, Budgets, and Trends - Insights f...
 
Content Marketing Video & Visual Storytelling Survey
Content Marketing Video & Visual Storytelling SurveyContent Marketing Video & Visual Storytelling Survey
Content Marketing Video & Visual Storytelling Survey
 
Cooking Up Content with the Content Marketing Institute
Cooking Up Content with the Content Marketing InstituteCooking Up Content with the Content Marketing Institute
Cooking Up Content with the Content Marketing Institute
 
2021 Content Management & Strategy Survey
2021 Content Management & Strategy Survey2021 Content Management & Strategy Survey
2021 Content Management & Strategy Survey
 
Technology Content Marketing - Benchmarks, Budgets, and Trends Report 2021
Technology Content Marketing - Benchmarks, Budgets, and Trends Report 2021Technology Content Marketing - Benchmarks, Budgets, and Trends Report 2021
Technology Content Marketing - Benchmarks, Budgets, and Trends Report 2021
 
11th Annual B2C Content Marketing Benchmarks, Budgets, and Trends: Insights f...
11th Annual B2C Content Marketing Benchmarks, Budgets, and Trends: Insights f...11th Annual B2C Content Marketing Benchmarks, Budgets, and Trends: Insights f...
11th Annual B2C Content Marketing Benchmarks, Budgets, and Trends: Insights f...
 
CMWorld Bingo
CMWorld BingoCMWorld Bingo
CMWorld Bingo
 
11th Annual B2B Content Marketing Benchmarks, Budgets, and Trends: Insights f...
11th Annual B2B Content Marketing Benchmarks, Budgets, and Trends: Insights f...11th Annual B2B Content Marketing Benchmarks, Budgets, and Trends: Insights f...
11th Annual B2B Content Marketing Benchmarks, Budgets, and Trends: Insights f...
 
Virtual Events - Sponsor and Exhibitor Checklist
Virtual Events - Sponsor and Exhibitor ChecklistVirtual Events - Sponsor and Exhibitor Checklist
Virtual Events - Sponsor and Exhibitor Checklist
 
Technology Content Marketing 2020: Benchmarks, Budgets, and Trends
Technology Content Marketing 2020: Benchmarks, Budgets, and TrendsTechnology Content Marketing 2020: Benchmarks, Budgets, and Trends
Technology Content Marketing 2020: Benchmarks, Budgets, and Trends
 
Survival Guide: How to Navigate the Wilds of Social Media for Content Marketing
Survival Guide: How to Navigate the Wilds of Social Media for Content MarketingSurvival Guide: How to Navigate the Wilds of Social Media for Content Marketing
Survival Guide: How to Navigate the Wilds of Social Media for Content Marketing
 
85+ Predictions on Content Marketing in 2019
85+ Predictions on Content Marketing in 201985+ Predictions on Content Marketing in 2019
85+ Predictions on Content Marketing in 2019
 
Using Content Marketing to Generate Demand, Create New Audiences
Using Content Marketing to Generate Demand, Create New AudiencesUsing Content Marketing to Generate Demand, Create New Audiences
Using Content Marketing to Generate Demand, Create New Audiences
 
The Ultimate Guide to Conquering Content Marketing
The Ultimate Guide to Conquering Content MarketingThe Ultimate Guide to Conquering Content Marketing
The Ultimate Guide to Conquering Content Marketing
 
2018 Technology Content Marketing - Benchmarks, Budgets and Trends - North Am...
2018 Technology Content Marketing - Benchmarks, Budgets and Trends - North Am...2018 Technology Content Marketing - Benchmarks, Budgets and Trends - North Am...
2018 Technology Content Marketing - Benchmarks, Budgets and Trends - North Am...
 
Deliver Peak Experiences with Interactive Content
Deliver Peak Experiences with Interactive ContentDeliver Peak Experiences with Interactive Content
Deliver Peak Experiences with Interactive Content
 
The Symphony of Connected Interactive Content Marketing
The Symphony of Connected Interactive Content MarketingThe Symphony of Connected Interactive Content Marketing
The Symphony of Connected Interactive Content Marketing
 
Is Native Advertising the New Black?
Is Native Advertising the New Black?Is Native Advertising the New Black?
Is Native Advertising the New Black?
 

Último

Assignment 5 - Task 1.pptx
Assignment 5 - Task 1.pptxAssignment 5 - Task 1.pptx
Assignment 5 - Task 1.pptxDeanClark42
 
How We Built A Strong $10 Million Agency: A Proven Framework
How We Built A Strong $10 Million Agency: A Proven FrameworkHow We Built A Strong $10 Million Agency: A Proven Framework
How We Built A Strong $10 Million Agency: A Proven FrameworkSearch Engine Journal
 
20240214 Security-JAWS activity results for 2023 and activity goals for 2024
20240214 Security-JAWS activity results for 2023 and activity goals for 202420240214 Security-JAWS activity results for 2023 and activity goals for 2024
20240214 Security-JAWS activity results for 2023 and activity goals for 2024Typhon 666
 
Mastering Social Media, Mobile Marketing and Digital Strategy
Mastering Social Media, Mobile Marketing and Digital StrategyMastering Social Media, Mobile Marketing and Digital Strategy
Mastering Social Media, Mobile Marketing and Digital StrategyAdriannaBednarz
 
Marketing and trading on the Internet to obtain significant profits
Marketing and trading on the Internet to obtain significant profitsMarketing and trading on the Internet to obtain significant profits
Marketing and trading on the Internet to obtain significant profitsمعا الى الافضل
 
5 Benefits of Digital Marketing-Theseo-expertz
5 Benefits of Digital Marketing-Theseo-expertz5 Benefits of Digital Marketing-Theseo-expertz
5 Benefits of Digital Marketing-Theseo-expertzTheseo Expertz
 
Presentation on digital marketing .pdf ppt
Presentation on digital marketing .pdf pptPresentation on digital marketing .pdf ppt
Presentation on digital marketing .pdf pptFalak Naaz
 
DOES SOCIAL ISSUE ALWAYS REQUIRE CREATIVE SOLUTION?
DOES SOCIAL ISSUE ALWAYS REQUIRE CREATIVE SOLUTION?DOES SOCIAL ISSUE ALWAYS REQUIRE CREATIVE SOLUTION?
DOES SOCIAL ISSUE ALWAYS REQUIRE CREATIVE SOLUTION?Andreas Kennardi Julianto
 
GroupM_TYNY_Trends_Final.pdf
GroupM_TYNY_Trends_Final.pdfGroupM_TYNY_Trends_Final.pdf
GroupM_TYNY_Trends_Final.pdfSocial Samosa
 
The Most Admired Women Leaders In Mortgage Industry, 2024..pdf
The Most Admired Women Leaders In Mortgage Industry, 2024..pdfThe Most Admired Women Leaders In Mortgage Industry, 2024..pdf
The Most Admired Women Leaders In Mortgage Industry, 2024..pdfwomenworldmagazine
 
PPC LIVE #9 - Amy Stamper - How to measure Paid Media in a Post-Cookies World
PPC LIVE #9 - Amy Stamper - How to measure Paid Media in a Post-Cookies WorldPPC LIVE #9 - Amy Stamper - How to measure Paid Media in a Post-Cookies World
PPC LIVE #9 - Amy Stamper - How to measure Paid Media in a Post-Cookies WorldAnu Adegbola
 
Hootsuite Platform Certification Course
Hootsuite Platform Certification CourseHootsuite Platform Certification Course
Hootsuite Platform Certification CourseAdriannaBednarz
 
PPC Live #9 Talk - Holly Kelly - PPC & SEO Integration
PPC Live #9 Talk - Holly Kelly - PPC & SEO IntegrationPPC Live #9 Talk - Holly Kelly - PPC & SEO Integration
PPC Live #9 Talk - Holly Kelly - PPC & SEO IntegrationAnu Adegbola
 
How to Use Short-Form Videos to Grow Your Followers
How to Use Short-Form Videos to Grow Your FollowersHow to Use Short-Form Videos to Grow Your Followers
How to Use Short-Form Videos to Grow Your FollowersVbout.com
 
Branding doesn’t mean logo - Easy guide to create a powerful branding for you...
Branding doesn’t mean logo - Easy guide to create a powerful branding for you...Branding doesn’t mean logo - Easy guide to create a powerful branding for you...
Branding doesn’t mean logo - Easy guide to create a powerful branding for you...Ahmad El-Saeed
 
Pay Per Click - PPC Foundation
Pay Per Click - PPC FoundationPay Per Click - PPC Foundation
Pay Per Click - PPC FoundationAdriannaBednarz
 
The Most Admired Women Leaders In Mortgage Industry, 2024 (2).pdf
The Most Admired Women Leaders In Mortgage Industry, 2024 (2).pdfThe Most Admired Women Leaders In Mortgage Industry, 2024 (2).pdf
The Most Admired Women Leaders In Mortgage Industry, 2024 (2).pdfwomenworldmagazine
 
5 Digital Marketing Tips . By Digital Dyynamo
5 Digital Marketing Tips . By Digital Dyynamo5 Digital Marketing Tips . By Digital Dyynamo
5 Digital Marketing Tips . By Digital Dyynamoshahanndmitteamf
 
Viral Vibes in 2024: How to Elevate Your Business' Social Media Marketing
Viral Vibes in 2024: How to Elevate Your Business' Social Media MarketingViral Vibes in 2024: How to Elevate Your Business' Social Media Marketing
Viral Vibes in 2024: How to Elevate Your Business' Social Media MarketingJomer Gregorio
 

Último (20)

Assignment 5 - Task 1.pptx
Assignment 5 - Task 1.pptxAssignment 5 - Task 1.pptx
Assignment 5 - Task 1.pptx
 
How We Built A Strong $10 Million Agency: A Proven Framework
How We Built A Strong $10 Million Agency: A Proven FrameworkHow We Built A Strong $10 Million Agency: A Proven Framework
How We Built A Strong $10 Million Agency: A Proven Framework
 
Slideshare
SlideshareSlideshare
Slideshare
 
20240214 Security-JAWS activity results for 2023 and activity goals for 2024
20240214 Security-JAWS activity results for 2023 and activity goals for 202420240214 Security-JAWS activity results for 2023 and activity goals for 2024
20240214 Security-JAWS activity results for 2023 and activity goals for 2024
 
Mastering Social Media, Mobile Marketing and Digital Strategy
Mastering Social Media, Mobile Marketing and Digital StrategyMastering Social Media, Mobile Marketing and Digital Strategy
Mastering Social Media, Mobile Marketing and Digital Strategy
 
Marketing and trading on the Internet to obtain significant profits
Marketing and trading on the Internet to obtain significant profitsMarketing and trading on the Internet to obtain significant profits
Marketing and trading on the Internet to obtain significant profits
 
5 Benefits of Digital Marketing-Theseo-expertz
5 Benefits of Digital Marketing-Theseo-expertz5 Benefits of Digital Marketing-Theseo-expertz
5 Benefits of Digital Marketing-Theseo-expertz
 
Presentation on digital marketing .pdf ppt
Presentation on digital marketing .pdf pptPresentation on digital marketing .pdf ppt
Presentation on digital marketing .pdf ppt
 
DOES SOCIAL ISSUE ALWAYS REQUIRE CREATIVE SOLUTION?
DOES SOCIAL ISSUE ALWAYS REQUIRE CREATIVE SOLUTION?DOES SOCIAL ISSUE ALWAYS REQUIRE CREATIVE SOLUTION?
DOES SOCIAL ISSUE ALWAYS REQUIRE CREATIVE SOLUTION?
 
GroupM_TYNY_Trends_Final.pdf
GroupM_TYNY_Trends_Final.pdfGroupM_TYNY_Trends_Final.pdf
GroupM_TYNY_Trends_Final.pdf
 
The Most Admired Women Leaders In Mortgage Industry, 2024..pdf
The Most Admired Women Leaders In Mortgage Industry, 2024..pdfThe Most Admired Women Leaders In Mortgage Industry, 2024..pdf
The Most Admired Women Leaders In Mortgage Industry, 2024..pdf
 
PPC LIVE #9 - Amy Stamper - How to measure Paid Media in a Post-Cookies World
PPC LIVE #9 - Amy Stamper - How to measure Paid Media in a Post-Cookies WorldPPC LIVE #9 - Amy Stamper - How to measure Paid Media in a Post-Cookies World
PPC LIVE #9 - Amy Stamper - How to measure Paid Media in a Post-Cookies World
 
Hootsuite Platform Certification Course
Hootsuite Platform Certification CourseHootsuite Platform Certification Course
Hootsuite Platform Certification Course
 
PPC Live #9 Talk - Holly Kelly - PPC & SEO Integration
PPC Live #9 Talk - Holly Kelly - PPC & SEO IntegrationPPC Live #9 Talk - Holly Kelly - PPC & SEO Integration
PPC Live #9 Talk - Holly Kelly - PPC & SEO Integration
 
How to Use Short-Form Videos to Grow Your Followers
How to Use Short-Form Videos to Grow Your FollowersHow to Use Short-Form Videos to Grow Your Followers
How to Use Short-Form Videos to Grow Your Followers
 
Branding doesn’t mean logo - Easy guide to create a powerful branding for you...
Branding doesn’t mean logo - Easy guide to create a powerful branding for you...Branding doesn’t mean logo - Easy guide to create a powerful branding for you...
Branding doesn’t mean logo - Easy guide to create a powerful branding for you...
 
Pay Per Click - PPC Foundation
Pay Per Click - PPC FoundationPay Per Click - PPC Foundation
Pay Per Click - PPC Foundation
 
The Most Admired Women Leaders In Mortgage Industry, 2024 (2).pdf
The Most Admired Women Leaders In Mortgage Industry, 2024 (2).pdfThe Most Admired Women Leaders In Mortgage Industry, 2024 (2).pdf
The Most Admired Women Leaders In Mortgage Industry, 2024 (2).pdf
 
5 Digital Marketing Tips . By Digital Dyynamo
5 Digital Marketing Tips . By Digital Dyynamo5 Digital Marketing Tips . By Digital Dyynamo
5 Digital Marketing Tips . By Digital Dyynamo
 
Viral Vibes in 2024: How to Elevate Your Business' Social Media Marketing
Viral Vibes in 2024: How to Elevate Your Business' Social Media MarketingViral Vibes in 2024: How to Elevate Your Business' Social Media Marketing
Viral Vibes in 2024: How to Elevate Your Business' Social Media Marketing
 

2020 Content Marketing Benchmarks, Budgets, and Trends - North America

  • 1. CONTENT MARKETING 2020 Benchmarks, Budgets, and Trends—North America SPONSORED BY
  • 2. 2 SPONSORED BY m WELCOME.......................................................................................................... 3 m B2B CONTENT MARKETING TOP PERFORMERS AT-A-GLANCE........................... 4 m KEY FINDINGS.................................................................................................... 6 m SUCCESS & MATURITY....................................................................................... 8 m STRATEGY, OPINIONS & TECHNOLOGY............................................................ 11 m TEAM STRUCTURE & OUTSOURCING............................................................... 15 m CONTENT CREATION & DISTRIBUTION............................................................ 20 m METRICS & GOALS........................................................................................... 29 m BUDGETS & SPENDING.................................................................................... 34 m CONTENT MARKETING PRIORITIES................................................................. 39 m METHODOLOGY............................................................................................... 41 m ABOUT............................................................................................................. 42 SURVEY TERM DEFINITIONS Content Marketing: A strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly defined audience—and, ultimately, to drive profitable customer action. Success: Achieving your organization’s desired/targeted results. CHART TERM DEFINITIONS All Respondents: B2B North America content marketers, all of whom indicated their organization has used content marketing for at least one year (see Methodology for more details). Most and Least Successful: The “most successful” (aka “top performers”) are those who characterize their organization’s overall content marketing approach as extremely or very successful (Top 2). The “least successful” characterize their organization’s approach as minimally or not at all successful (Bottom 2). See page 9. Some charts in this report compare Most Successful vs. All Respondents vs. Least Successful. In many instances, charts reflect the findings based on All Respondents. Some charts show notable differences we observed based on things like company size or annual content marketing budget. Company Size: Small (1-99 employees), medium (100-999 employees), and large/enterprise (1,000+). NOTE Use caution if making comparisons with past years. The survey methodology changed beginning with our 2019 version of this report, when we began asking respondents to confirm their content marketing role and whether their organization has used content marketing for at least one year. TABLE OF CONTENTS
  • 3. 3 SPONSORED BY Welcome to our annual B2B Content Marketing Benchmarks, Budgets, and Trends—North America report. We’re excited to present you with the findings from our latest content marketing survey. Content marketing has changed a lot since we launched this research nearly a decade ago. We marketers are still focused on content creation, but our thinking about the audiences for whom we create that content has evolved. So, too, have the ways we distribute, measure, and improve upon our content marketing. Technology has played a big role, along with the knowledge we’ve gained through our content marketing experiences. As you’ll see in this report, some organizations are more developed than others with their content marketing. But you’ll also recognize your own practices reflected in many of the findings. Where does your company stand? What do you need to get to where you want to be? If you need help, let us know! WELCOME Ann Handley Chief Content Officer, MarketingProfs Stephanie Stahl General Manager, CMI Robert Rose Chief Strategy Advisor, CMI Kim Moutsos VP Content, CMI Cathy McPhillips VP Marketing, CMI Lisa Murton Beets Research Director/Report Author, CMI Joseph “JK” Kalinowski Creative Director, CMI Nancy Reese Research Consultant
  • 4. 4 SPONSORED BY Most Successful All Respondents Least Successful Organization’s content marketing is sophisticated/mature 87% 42% 8% Has a documented content marketing strategy 69% 41% 16% Has a centralized content marketing group working throughout the organization 44% 25% 14% Uses metrics to measure content performance 95% 80% 62% Has KPIs to measure content initiatives 83% 65% 30% Measures content marketing ROI 67% 43% 23% Rates ability to demonstrate ROI as excellent/very good 84% 59% 25% Uses content marketing successfully to: Build loyalty with customers 84% 63% 39% Nurture subscribers/audiences/leads 83% 68% 51% Generate sales/revenue 75% 53% 29% Build a subscribed audience 68% 45% 30% This Year’s B2B Content Marketing Top Performers At-A-Glance TOP PERFORMERS
  • 5. 5 SPONSORED BY Most Successful All Respondents Least Successful Always/frequently: Prioritizes audience’s informational needs over organization’s sales/promotional message 88% 66% 50% Crafts content based on specific stages of the customer journey 74% 48% 26% Strongly/somewhat agrees: Organization prioritizes delivering relevant content when and where a person is most likely to see it 93% 71% 37% Organization provides customers with optimal experiences across their engagement journey 83% 52% 23% This Year’s B2B Content Marketing Top Performers At-A-Glance (continued) *Chart term definitions: A top performer (aka “most successful”) is a respondent who characterizes their organization’s overall content marketing approach as extremely or very successful. The “least successful” characterize their organization’s approach as minimally or not at all successful. Base: B2B content marketers. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs TOP PERFORMERS
  • 6. 6 SPONSORED BY Goals for content marketing are largely focused on the top of the funnel Most B2B marketers use content marketing successfully to achieve top-of-funnel goals. Fewer report they use it successfully on activities that deepen relationships. There have, however, been notable year-over-year (YOY) increases in those who use it to nurture, build loyalty, and generate sales/revenue. See page 33. It’s rare to find internal teams of more than 5 full- time employees dedicated solely to content marketing. Even large companies are most likely to have teams in the 2 to 5 range. See page 17. 84% of those who outsource cite content creation, with content distribution a distant second (31%). See pages 18 and 19. Small teams are the norm Half outsource at least one content marketing activity, with content creation being the most likely Blog posts/short articles are the highest performing for building brand awareness, while email newsletters are highest for nurturing leads. See page 25. Among the content types used, in-person events are the highest performing for securing and converting leads KEY FINDINGS
  • 7. 7 SPONSORED BY KEY FINDINGS Effectively targeted content distribution may be an issue for about one-third of all surveyed 71% agree their organization prioritizes delivering relevant content when and where a person is most likely to see it. The remaining 29% neither agree nor disagree (15%)— or disagree (14%). Top performers do a better job in this area. See page 13. Paid social is the top paid channel B2B marketers use for content marketing. LinkedIn is both the top organic and paid social media platform they use, and the one they say generates the best content marketing results for their organization. See page 27. Key performance indicators (KPIs) are more common among the top performers than all respondents (83% vs. 65%). Among all respondents who measure return on investment (ROI), 59% say they do an excellent or very good job at it (that number jumps to 84% for the top performers). See page 30. 83% of top performers agree their organization provides optimal experiences across all phases of the customer journey compared with just half (52%) of all respondents. See page 13. 84% use paid distribution channels for content marketing purposes Most use metrics to measure content performance, but fewer have KPIs or measure content marketing ROI Top performers are more likely than all surveyed to provide optimal experiences across the customer journey
  • 9. 9 SPONSORED BY Overall success with content marketing is similar to that reported for the last 3 years, with the largest percentage saying their organization is moderately successful. How B2B Marketers Rate Their Organization’s Overall Level of Content Marketing Success 5%1% 58% 15% 21% ■ Extremely Successful ■ Very Successful ■ Moderately Successful ■ Minimally Successful ■ Not At All Successful How B2B Marketers Rate Their Organization’s Content Marketing Success Compared With One Year Ago 2% 0% 51% 29% 18% ■ Much More Successful ■ Somewhat More Successful ■ About the Same ■ Somewhat Less Successful ■ Much Less Successful Base: B2B content marketers; aided list. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs Note: The survey defined success as achieving your organization’s desired/targeted results. This report defines the Top 2 respondents (extremely/very) as “most successful” or “top performers,” and the Bottom 2 (minimally/not at all) as “least successful.” Base: B2B content marketers; aided list. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs SUCCESS & MATURITY
  • 10. 10 SPONSORED BY 42% of B2B marketers say their organization is in the sophisticated/mature phase of content marketing maturity. The percentages shown here are similar to last year. SOPHISTICATED Providing accurate measurement to the business, scaling across the organization MATURE Finding success, yet challenged with integration across the organization ADOLESCENT Have developed a business case, seeing early success, becoming more sophisticated with measurement and scaling YOUNG Growing pains, challenged with creating a cohesive strategy and a measurement plan FIRST STEPS Doing some aspects of content, but have not yet begun to make content marketing a process Base: B2B content marketers; aided list. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs How B2B Marketers Rate Their Organization’s Content Marketing Maturity Level 9% 1% 4% 31% 22% 33% ■ Sophisticated ■ Mature ■ Adolescent ■ Young ■ First Steps ■ Unsure SUCCESS & MATURITY
  • 12. 12 SPONSORED BY The percentage of content marketers who document their content marketing strategy has inched up slowly year over year. Our annual research consistently shows that a documented strategy is often a key indicator of content marketing success. *As reported in the 2019 and 2018 versions of this report. Base: B2B content marketers; aided list. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs STRATEGY, OPINIONS & TECHNOLOGY Percentage of B2B Marketers With a Documented Content Marketing Strategy 2020 2019* 2018* ■ Most Successful ■ All Respondents ■ Least Successful 69% 62% 65% 14% 16% 41% 37% 39% 16%
  • 13. 13 SPONSORED BY 52% of B2B marketers agree their organization provides customers with optimal experiences across the engagement journey. B2B Marketers’ Opinions About Content Marketing in Their Organization (Strongly/Somewhat Agree) 95% 86% 72% 71% 37% 23% 93% 83% 52% 65% 92% 78% 0 20 40 60 80 100 Our audience views our organization as a credible and trusted resource Our organization prioritizes delivering relevant content when and where a person is most likely to see it Our organization values creativity and craft in content creation and production Our organization provides customers with optimal experiences across their engagement journey ■ Most Successful ■ All Respondents ■ Least Successful Base: B2B content marketers who answered each statement. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs STRATEGY, OPINIONS & TECHNOLOGY
  • 14. 14 SPONSORED BY The top 2 technologies B2B organizations use to assist with content marketing are analytics tools (86%) and email marketing software (85%). Other technologies used: Content Distribution Platform (33%); Content Optimization (24%); Content Performance/ Recommendation Analytics (22%); Digital Asset Management (DAM) System (20%); and Integrated Content Marketing Platform (10%). 2% said none of the above. Technologies B2B Organizations Use to Assist With Content Marketing (Top 7) 86% 85% 80% 48% 44% 65% 51% 0 20 40 60 80 100 Analytics Tools (e.g., web analytics, dashboards) Social Media Publishing/Analytics Marketing Automation System (MAS) Customer Relationship Management (CRM) System Content Management System (CMS) Email Marketing Software Content Creation/Collaboration/Workflow STRATEGY, OPINIONS & TECHNOLOGY Base: B2B content marketers. Aided list; multiple responses permitted. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs
  • 16. 16 SPONSORED BY TEAM STRUCTURE & OUTSOURCING All Respondents Small (1-99 Employees) Medium (100-999 Employees) Large (1,000+ Employees) We have a centralized content marketing group that works with multiple brands/products/departments throughout the organization 25% 19% 32% 28% Eachbrand/product/departmenthasitsowncontentmarketingteam 6% 1% 4% 21% Both—We have a centralized group and individual teams throughout the organization 15% 8% 11% 36% We have a small (or one-person) marketing/content marketing team serving the entire organization 52% 70% 52% 12% Other 2% 2% 1% 3% 52% of B2B marketers report their organization has a small (or one-person) marketing/ content marketing team serving the entire organization. The second most common reported way of organizing is the centralized group structure, although this varies by company size. In addition, the centralized structure is the most common reported method among the top performers (see page 4). B2B Organizations’ Content Marketing Team Structure Base: B2B content marketers; aided list. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs
  • 17. 17 SPONSORED BY TEAM STRUCTURE & OUTSOURCING All Respondents Small (1-99 Employees) Medium (100-999 Employees) Large (1,000+ Employees) 11+ 4% 0% 3% 12% 6-10 5% 2% 4% 14% 2-5 35% 25% 40% 49% 1 24% 29% 27% 13% 0 (no one is full-time, dedicated) 32% 44% 26% 12% 35% of B2B marketers say their organization has 2 to 5 internal team members who are full- time/dedicated to content marketing; another 32% have no full-time person. Teams grow with company size, but even large companies are most likely to have teams of 2 to 5 (49%). B2B Organizations’ Content Marketing Team Size (Full-Time/Dedicated to Content Marketing) Base: B2B content marketers. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs
  • 18. 18 SPONSORED BY TEAM STRUCTURE & OUTSOURCING Half of B2B marketers outsource at least one content marketing activity. Large companies are the most likely to outsource. Overall content marketing success has little bearing on whether a company outsources. Does Your B2B Organization Outsource Any Content Marketing Activities? All Respondents Small (1-99 Employees) Medium (100-999 Employees) Large (1,000+ Employees) Yes 50% 37% 56% 71% No 50% 63% 44% 29% Base: B2B content marketers. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs
  • 19. 19 SPONSORED BY TEAM STRUCTURE & OUTSOURCING Content creation is the activity B2B marketers are most likely to outsource, regardless of company size, content marketing budget, or overall content marketing success. Base: B2B content marketers whose organization outsources at least one content marketing activity. Aided list; multiple responses permitted. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs Content Marketing Activities B2B Organizations Outsource 84% 31% 22% 13% 13% 12% 18% 0 20 40 60 80 100 Content Creation Content Technology Measurement Editorial Planning Other Content Distribution Content Strategy
  • 21. 21 SPONSORED BY These findings are similar to last year’s with one notable exception: There is a slight decrease in those prioritizing their audience’s informational needs over their company’s sales/promotional message. CONTENT CREATION & DISTRIBUTION Note: Slight decrease is defined here as a decrease of 2 to 7 percentage points. Base: B2B content marketers who answered each concept. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs Concepts B2B Marketers Always/Frequently Take Into Account While Creating Content for Their Organization 95% 92% 81% 66% 50% 88% 26% 74% 48% 0 20 40 60 80 100 Fact check our content to ensure accuracy Prioritize the audience’s informational needs over our sales/promotional message Craft content based on specific stages of the customer journey ■ Most Successful ■ All Respondents ■ Least Successful
  • 22. 22 SPONSORED BY CONTENT CREATION & DISTRIBUTION The average number of audiences B2B marketers create content for is 4. The average is higher in large companies (5) and lower in small companies (3). Number of Different Audiences B2B Marketers Create Content For 50% 22% 5% 23% ■ 6+ ■ 4-5 ■ 2-3 ■ 1 Base: B2B content marketers; aided list. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs
  • 23. 23 SPONSORED BY CONTENT CREATION & DISTRIBUTION Regardless of their organization’s size, B2B marketers say half the content they produce is created for audiences in the early stages of the customer journey. Base: B2B content marketers who answered the question. Percentages were required to equal 100%. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs Percentage of Total Content B2B Marketers Created for Content Marketing Purposes in Last 12 Months 14% 22% 3% 50% 11% ■ Top-of-the-funnel (generating awareness/interest) ■ Mid-funnel (consideration/intent) ■ Late-stage (evaluation/purchase) ■ Post-sale (loyalty/brand advocacy) ■ Other areas
  • 24. 24 SPONSORED BY CONTENT CREATION & DISTRIBUTION The top 3 types of content B2B marketers use are social media content (95%), blog posts/short articles (89%), and email newsletters (81%). Other content types used in last 12 months: Long-Form Text (e.g., articles 3,000+ words) (38%); Research Reports (34%); Print Magazines (24%); Podcasts (21%); Livestreaming Content (10%); Print Books (9%); and Other (12%). Base: B2B content marketers. Aided list; multiple responses permitted. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs Content Types B2B Marketers Used in Last 12 Months (Top 10) 95% 89% 81% 73% 71% 69% 67% 57% 55% 0 20 40 60 80 100 Social Media Content (e.g., tweets, stories) Email Newsletters Videos (excluding livestreaming) Webinars/Online Events White Papers 51%Ebooks/Guides Case Studies Infographics/Charts/Photos/Data Viz Blog Posts/Short Articles In-Person Events
  • 25. 25 SPONSORED BY CONTENT CREATION & DISTRIBUTION We asked respondents which content types are the highest performing for their organization for building brand awareness, securing leads, nurturing leads, and converting leads. Their top 3 responses in each category are shown here. TO BUILD BRAND AWARENESS Blog Posts/Short Articles (31%) Social Media Content (e.g., tweets, stories) (25%) In-Person Events (8%) TO NURTURE LEADS Email Newsletters (31%) Blog Posts/Short Articles (13%) In-Person Events & Case Studies (tied at 9%) TO SECURE LEADS In-Person Events (19%) Webinars/Online Events (16%) Ebooks/Guides (13%) TO CONVERT LEADS In-Person Events (25%) Case Studies (23%) Webinars/Online Events (11%) Base: B2B content marketers whose organization used more than one content type for content marketing purposes in the last 12 months. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs
  • 26. 26 SPONSORED BY CONTENT CREATION & DISTRIBUTION The top 3 organic (free) content distribution channels B2B marketers use are social media (91%), their organization’s website/blog (89%), and email (87%). The top performers are more likely to take advantage of additional opportunities such as speaking, guest articles, and media/influencer relations. Organic Content Distribution Channels B2B Marketers Used in Last 12 Months 91% 89% 87% 63% 48% 34% 15% 0 20 40 60 80 100 Social Media Email Guest Posts/Articles in Third-Party Publications Media/Influencer Relations Other Their Organization’s Website/Blog Speaking/Events Notable Differences Between Top Performers and All Respondents (B2B Use of Organic Content Distribution Channels) 70% 63% 48% 63% 46% 34% 0 20 40 60 80 Speaking/Events Guest Posts/Articles in Third-Party Publications Media/Influencer Relations ■ Top Performers ■ All RespondentsBase: B2B content marketers. Aided list; multiple responses permitted. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs
  • 27. 27 SPONSORED BY CONTENT CREATION & DISTRIBUTION 84% of B2B marketers use paid distribution channels for content marketing purposes; of that group, 72% use paid social media/promoted posts. Note: 16% of respondents indicated their organization did not use paid distribution channels in the last 12 months. Base: B2B content marketers whose organization used at least one paid distribution channel in the last 12 months. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs Paid Content Distribution Channels B2B Marketers Used in Last 12 Months 72% 66% 61% 31% 14% 46% 32% 0 20 40 60 80 Social Media Advertising/Promoted Posts Search Engine Marketing (SEM)/Pay-Per-Click Other Banner Ads Promoting Your Content (e.g., ebook, webinar) Partner Emails Promoting Your Content (e.g., ebook, webinar) Sponsorships (e.g., booths, workshops, branding) Native Advertising/Sponsored Content (not including social media platforms)
  • 28. 28 SPONSORED BY Nearly all B2B marketers use LinkedIn for organic content marketing. LinkedIn is also the top choice among those who use paid social media platforms. Respondents also selected LinkedIn as both the organic and paid social media platform that generates the best content marketing results for their organization. CONTENT CREATION & DISTRIBUTION TOP RATED LinkedIn YouTube Instagram Twitter Facebook 95% 53% 46% 86% 83% LinkedIn TOP RATED Instagram YouTube Facebook Twitter 76% 17% 11% 66% 29% Organic Social Media Platforms B2B Content Marketers Used in Last 12 Months Paid Social Media Platforms B2B Content Marketers Used in Last 12 Months Other organic social used in last 12 months: Medium (11%); Pinterest (10%); Quora (5%); Reddit (5%); Snapchat (3%); and Other (7%). Other paid social used in last 12 months: Pinterest (2%); Snapchat (2%); Medium (2%); Reddit (1%); Quora (1%); and Other (5%). Base: B2B content marketers whose organization used organic social to distribute content in the last 12 months. Aided list; multiple responses permitted. Base: B2B content marketers whose organization used paid social to distribute content in the last 12 months. Aided list; multiple responses permitted. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs
  • 30. 30 SPONSORED BY METRICS & GOALS 80% of B2B marketers use metrics to measure content performance, 65% have established KPIs, and 43% measure content marketing ROI. Does Your B2B Organization Use Metrics to Measure Content Performance? 14% 6% 80% ■ Yes ■ No ■ Unsure Did Your B2B Organization Establish KPIs to Measure Content Marketing Initiatives in the Last 12 Months? 27% 8% 65% ■ Yes ■ No ■ Unsure Does Your B2B Organization Measure Content Marketing ROI? 44% 13% 43% ■ Yes ■ No ■ Unsure Base: B2B content marketers. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs Base: B2B content marketers whose organization uses metrics to measure content performance. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs Base: B2B content marketers whose organization uses metrics to measure content performance. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs
  • 31. 31 SPONSORED BY METRICS & GOALS The top 5 metrics B2B marketers track to measure content performance are email engagement (90%), website traffic (88%), website engagement (86%), social media analytics (83%), and conversions (78%). Metrics B2B Marketers Tracked to Measure Content Performance in Last 12 Months (Top 8) 90% 88% 86% 64% 51% 49% 83% 78% 0 20 40 60 80 100 Email Engagement (e.g., opens, clicks, downloads) Search Rankings Marketing Qualified Lead Metrics (e.g., MQLs, SQLs) Social Media Analytics (e.g., shares, followers, views, likes) Conversions (e.g., traffic to subscribers, leads to sales) Website Traffic (e.g., page views, backlinks) Website Engagement (e.g., time spent, bounce rate, form completions) Email Subscriber Numbers (e.g., growth, unsubscribes) Other metrics tracked in last 12 months: Cost of a Lead, Subscribers, and/or Customer/ Customer Acquisition Cost (CAC) (41%); PR Mentions/ Media Coverage (39%); Mobile Analytics (e.g., traffic, time spent, conversions) (32%); Sales Effectiveness (e.g., sales cycle time, sales team performance) (24%); Customer Retention Rates (19%); Customer Satisfaction Metrics (18%); Lifetime Customer Value (12%); and Other (2%). Base: B2B content marketers whose organization uses metrics to measure content performance. Aided list; multiple responses permitted. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs
  • 32. 32 SPONSORED BY METRICS & GOALS 59% of the B2B marketers who measure content marketing ROI (43%) rate their ability to demonstrate ROI as excellent or very good. EXCELLENT We have measurement data showing ROI on overall content marketing approach VERY GOOD We have measurement data showing ROI on at least one content marketing initiative with well-informed insights in other areas AVERAGE We have well-informed insights, but lack measurement data showing ROI BELOW AVERAGE We only have speculative insights at this point POOR We have little insight into what works and what doesn’t B2B Marketers’ Ability to Demonstrate ROI for Content Marketing Initiatives 36% 2% 0% 3% 14% 45% ■ Excellent ■ Very Good ■ Average ■ Below Average ■ Poor ■ Too Soon to Tell Base: B2B content marketers whose organization uses metrics and whose team measured ROI of overall content marketing initiatives in the last 12 months. Aided list. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs
  • 33. 33 SPONSORED BY All Respondents As Reported One Year Ago* Create brand awareness 86% 81% Educate audience(s) 79% 73% Build credibility/trust 75% 68% Generate demand/leads 70% 68% Nurture subscribers/audiences/leads 68% 58% Build loyalty with existing clients/customers 63% 54% Drive attendance to one or more in-person events 52% 49% Generate sales/revenue 53% 45% Build a subscribed audience 45% 43% Support the launch of a new product 45% 40% None of the above 0% 1% Most respondents are focused on top-of-funnel goals; however, there are notable year-over-year differences among those using content marketing successfully to nurture, build loyalty, and generate sales/revenue. Goals B2B Marketers Have Achieved by Using Content Marketing Successfully in Last 12 Months METRICS & GOALS *See 2019 B2B Content Marketing Benchmarks, Budgets, and Trends--North America Base: B2B content marketers. Aided list; multiple responses permitted. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs
  • 35. 35 SPONSORED BY BUDGETS & SPENDING 36% of B2B marketers reported a 2019 annual content marketing budget of less than $100,000. The average reported annual budget (all respondents) was $185,000. 2019 Annual Budget for B2B Content Marketing (Average) (All Respondents) 19% 18% 18% 4% 2% 3% 36% ■ Less than $100,000 ■ $100,000 to under $500,000 ■ $500,000 to under $750,000 ■ $750,000 to under $1,000,000 ■ $1,000,000 or more ■ Unsure ■ There is no content marketing budget 2019 Annual Budget for B2B Content Marketing (Average) (By Content Marketing Success Level) 3% 0 $50,000 $100,000 $150,000 $200,000 $250,000 $300,000 Most Successful All Respondents Least Successful 2019 Annual Budget for B2B Content Marketing (Average) (By Company Size) 3% 0 $100,000 $200,000 $300,000 $400,000 $500,000 Large (1,000+ Employees) Medium (100-999 Employees) Small (1-99 Employees) $272,000 $185,000 $405,000 $213,000 $81,500 $109,000 2019 Annual Budget for B2B Content Marketing (Average) (By Content Marketing Success Level) 3% 0 $50,000 $100,000 $150,000 $200,000 $250,000 $300,000 Most Successful All Respondents Least Successful 2019 Annual Budget for B2B Content Marketing (Average) (By Company Size) 3% 0 $100,000 $200,000 $300,000 $400,000 $500,000 Large (1,000+ Employees) Medium (100-999 Employees) Small (1-99 Employees) $272,000 $185,000 $405,000 $213,000 $81,500 $109,000 Note: Marketers who reported their organization has no content marketing budget were not asked to specify if the expenditures come from a general marketing or other fund. The survey did not specify whether to include content marketing salaries, nor did it ask respondents to break out areas of content marketing spend. Base: B2B content marketers. Aided list. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs
  • 36. 36 SPONSORED BY BUDGETS & SPENDING Nearly half of B2B marketers expect their content marketing budget to increase in 2020. These figures are similar among organizations of all sizes regardless of their overall content marketing success. They’re also similar to the percentages reported last year. B2B Marketers’ Expected Change in 2020 Content Marketing Budget Compared With 2019 12% 15% 4% 35% 34% ■ Increase 1% to 9% ■ Increase More than 9% ■ Stay the Same ■ Decrease ■ Unsure Base: B2B content marketers who reported having an annual budget for content marketing in 2019. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs
  • 37. 37 SPONSORED BY BUDGETS & SPENDING Organization size and available budget impact whether a company uses paid advertising in addition to content marketing. Does Your B2B Organization Use Traditional Paid Advertising in Addition to Content Marketing? (All Respondents) 65% 35% ■ Yes ■ No Percentage of B2B Marketers Who Use Traditional Paid Advertising in Addition to Content Marketing (By Company Size) 0 10 20 30 40 50 60 Large (1,000+ Employees) Medium (100-999 Employees) Small (1-99 Employees) 54% 41% 23% Percentage of B2B Marketers Who Use Traditional Paid Advertising in Addition to Content Marketing (By Annual Content Marketing Budget) Yes No Over $100,000 49% 51% Under$100,000 28% 72% Base: B2B content marketers. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs
  • 38. 38 SPONSORED BY BUDGETS & SPENDING Of those who use paid advertising, 38% say they’ve shifted paid advertising dollars to content marketing in the last 12 months. There were no notable differences by company size or amount of the annual content marketing budget. Did Your B2B Organization Shift Paid Advertising Dollars to Content Marketing in the Last 12 Months? 40% 22% 38% ■ Yes ■ No ■ Unsure Base: B2B content marketers whose organization uses traditional paid advertising in addition to content marketing. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs
  • 40. 40 SPONSORED BY CONTENT MARKETING PRIORITIES Nearly half of B2B marketers think their organization might prioritize improving the quality/ conversion of audiences in 2020. Top 3 Content Marketing Activities B2B Marketers Think Their Organization Might Prioritize in 2020 48% 46% 46% 32% 31% 4% 44% 34% 0 20 40 60 Improve quality/conversion of audience(s) Improve on content distribution/promotion Focus on content quality/quantity Improve on content marketing measurement Increase the size of our audience(s) Know our audience(s) better Segment/capture better data from audience(s) None of the above Note: The survey did not ask respondents to rate their organization’s current success with any of the activities shown on the aided list. Therefore, use caution if making assumptions about current challenges organizations may be facing in any of the areas listed. Base: B2B content marketers. Aided list; maximum of 3 responses permitted. 2020 B2B Content Marketing Benchmarks, North America: Content Marketing Institute/MarketingProfs
  • 41. 41 SPONSORED BY B2B Content Marketing 2020: Benchmarks, Budgets, and Trends—North America was produced by Content Marketing Institute (CMI) and MarketingProfs and sponsored by Sitecore. The CMI/MarketingProfs 10th annual content marketing survey, from which the results of this report were generated, was emailed to a sample of marketers using lists from Content Marketing Institute and MarketingProfs. Online survey hosting, data collection, and tabulation was provided by Readex Research. A total of 1,798 recipients from around the globe—representing a full range of industries, functional areas, and company sizes—replied to the survey during June/ July 2019. This report presents the findings from the 679 respondents who indicated:  Their organization is a for-profit company in North America, primarily selling products/services to businesses (B2B)  Their organization has used content marketing for at least one year  They are a content marketer, involved with the content marketing function, and/or someone to whom content marketing reports Find our archive of past reports at contentmarketinginstitute.com/research. B2B Industry Classification Size of B2B Company (by Employees) B2B Content Marketing Job Title/Function ■ Small (10-99 Employees) ■ Micro(Fewerthan10Employees) ■ Medium (100-999 Employees) ■ Large (1,000+ Employees) ■ Marketing Management ■ Content Creation/Management ■ Corporate/Executive Management ■ Marketing Operations ■ Advertising/PR/Comm Management ■ Consulting ■ Other 14% ■ Technology/IT/Software/Hardware ■ Agency (Content Marketing, Advertising, Digital, PR) ■ Manufacturing ■ Consulting ■ Professional Services ■ Healthcare/Medical/Pharma/Life Sciences ■ Financial Services ■ Publishing/Media ■ Other 27% 19% 31%28% 22% 19% 11% 8% 9% 4% 4% 4% 14% 34% 29% 14% 7% 6% 2% 8% METHODOLOGY
  • 42. 42 SPONSORED BY Thanks to all the survey participants who made this research possible and to everyone who helps disseminate these findings throughout the content marketing industry. About Content Marketing Institute Content Marketing Institute (CMI) is the leading global content marketing education and training organization, teaching enterprise brands how to attract and retain customers through compelling, multichannel storytelling. CMI’s Content Marketing World event, the largest content marketing-focused event, is held every fall in Cleveland, Ohio, and ContentTECH Summit event is held every spring in San Diego, California. CMI publishes Chief Content Officer for executives and provides strategic consulting and content marketing research for some of the best-known brands in the world. Content Marketing Institute is organized by Informa Tech. To learn more: ContentMarketingInstitute.com. About MarketingProfs MarketingProfs is a training and education company dedicated to helping large organizations, small teams, and individuals execute marketing campaigns that drive real results. MarketingProfs produces training programs, online events, conferences, including the MarketingProfs B2B Forum. More than 600,000 marketers globally trust MarketingProfs as their top marketing resource. About Sitecore Sitecore is the global leader in experience management software that combines content management, commerce, and customer insights. The Sitecore Experience Cloud™ empowers marketers to deliver personalized content in real time and at scale across every channel—before, during, and after a sale. More than 5,200 brands—including American Express, Carnival Cruise Lines, Dow Chemical, and L’Oréal—have trusted Sitecore to deliver the personalized interactions that delight audiences, build loyalty, and drive revenue. ABOUT
  • 43. ADVERTISEMENT Sitecore and SoDA research shows that publishing personalized content faster or more cost effectively is a priority for over 95% of global marketing leaders. Your customers expect memorable moments at every brand touchpoint. It’s a never-ending challenge. We call it “The Content Crisis.” Fortunately, there’s a way forward. Check our guides for advice on how to better plan, manage, publish, and organize your content in ways that optimize your ability to deliver high-quality, personalized content consistently and efficiently. TRANSFORM YOUR CONTENT DELIVERY FIND RESOURCES HERE