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VOL 06 | ISSUE 03 | 2021
Robert R.
Wilson
A TRUE NATIONALIST PASSIONATE
TO SUPPORT HIS COUNTRY AND
PEOPLE
MOST INNOVATIVE
BUSINESS
LEADERS TO FOLLOW IN
2021
THE
1 Beginning of
Greatness
Going Beyond
Normal
Leading with
Ingenuity
nventive ability is the hallmark of any innovative business
Ileader. Today, to make a significant contribution to the business
world, delivering inventive solutions to the market is of utmost
importance for innovative business leaders.
To be exceptionally innovative, you need to separate yourself from
the rat race. That being said, innovative leaders never follow the
crowd; they follow their conscience and intuition. They listen to
the opinions of others but they don’t lose the voice that comes
from their own conscience. The founder of Apple, Steve Jobs also
advised in his famous Stanford speech, “Have the courage to follow
your own heart and intuition.” Without having the courage to follow
one’s own conscience and intuition it is not possible to come up
with something exceptionally innovative. Everyone is unique in this
world and everyone can put something wonderful in this world if
they prefer to follow their own conscience and intuition.
Certainly, innovative leaders are not trapped by the noise of other
people’s opinions. They lead their lives by the forces of their
creative imagination rather than adhering to public norms or any
kind of dogma. They understand that the death of dogma is the
birth of morality and something inventive. Innovative business
leaders prefer to follow their will instead of conforming within the
box of social expectations. They don’t want to be confined by any
box. They are able to come up with innovative solutions because
they think like there is no box, or they prefer to think outside the
box.
If you are imitating someone else, then you can never come up with
something unique and inventive. Innovative leaders are neither
envious of anyone and nor imitate anyone. They are confident in
EDITOR’S NOTE
their ability to innovate and therefore, they never feel insecure or envious by someone else’s innovations.
They know that with their own unique innovativeness, they can come up with something more exceptional
and innovative than everyone else.
Innovative business leaders are able to stand out from the competition because of their own unique
innovativeness. They believe in themselves, and they are not afraid to stand out when it comes to their
thoughts and ideas. With their thoughtful and conscientious leadership, they are able to be most
innovative in their approach and make their unique contribution to the world. Besides, they have logical,
analytical, and rational approaches and have diligence in their actions. They use their forces of creative
imagination to be the most innovative in pursuing their ambitions.
They surprise people with their ingenuity because of their most creative and innovative talent. With their
exceptionally ingenious approach, they are able to deliver an exceptional solution to the market and make
their unique contribution to the business world with their inventiveness.
In this edition of “The 10 Most Innovative Business Leaders to Follow in 2021”, we are presenting the most
innovative business leaders who are making a significant contribution to the business world with their
unique innovativeness.
Let’s have a look at their noteworthy contribution!
Sharad Chitalkar
CONTENTS
08
Robert R. Wilson
A True Nationalist
Passionate to Support
His Country and People
COVER STORY
32
Leader’s Viewpoint
The New
Payment Era
CXO
20
Beginning of
Greatness
Going Beyond Normal
Article
16
Greg Cruikshank
Making Science
Accessible and Pioneering
Virtual Events & Conferences
24
Marla Vanessa
Bojorge Zúñiga
Helping People Find the
Right Legal Solution for their
Unique Circumstances
28
Patrick McCreesh
Advising, Enabling and
Developing Exceptional People
36
Stuart Torr
Delivering an Integrated
Approach to Water, Energy,
and Waste Management
40
Trevor M. Saliba
Driving Successful Growth of
Business by Leading With
Innovativeness and Integrity
CONTENT
Senior Editor Alan Swann
Executive Editors Sharad Chitalkar
Alex Spellman
DESIGN
Visualizer Dave Bates
Art & Design Director Kartik Balapurkar
Associate Designer Shubham Dali
SALES
Senior Sales Manager Kshitij S.
Customer Success Manager Jack Ryan
Sales Executives John, Shreyas, Irfan
TECHNICAL
Technical Head Aditya K.
Technical Consultant Victor Collins
June, 2021
Copyright © 2021 CIOLOOK, All
rights reserved. The content
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Reprint rights remain solely
with CIOLOOK.
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CONTACT US ON
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Editor-in-Chief
sales@ciolook.com
SME-SMO
Research Analyst Eric Smith
SEO Executive Nikita Khaladkar
Brief
Company Name
Søren Kjærulff
Founder &
Chief Executive Officer
Trevor M. Saliba
Managing Partner
Lance Lau
Head Of Sales
(Hong Kong Team)
Patrick McCreesh
Williams
Managing Partner
Payment Asia is a leading e-Payment technology and
eCommerce management company.
Lactobio is a probiotic and microbiome company developing
cosmeceuticals, dietary supplements and live biotherapeutic
products.
NMS Consulting is a global management consulting and
strategic advisory firm that specializes in delivering services to
a global client base of private and public companies,
government agencies, philanthropic organizations and the
individuals who lead them.
Simatree is an advisory practice that blends a unique mix of
technical prowess with people-focused service to achieve data-
driven change.
Greg Cruikshank
CEO
Labroots is the leading scientific social networking website,
offering top scientific trending news and premier educational
virtual events and webinars.
Labroots
labroots.com
Payment Asia
paymentasia.com
Simatree
simatree1.com
Alexander
Müller-Gastell
CEO
ND SATCOM offers the technology of choice for satellite
communication applications.
ND SATCOM
ndsatcom.com
Robert Wilson
President and CEO
R2C, Inc is an award winning ISO 9001;2015 Certified,
Service Disabled-Veteran Owned Small Business (SDVOSB)
full service Aerospace & Defense Company.
R2C
Inc r2c-inc.com
NMS Consulting, Inc.
nmsconsulting.com
Marla Vanessa Bojor
Owner CEO
Bojorge & Associates is an international corporate and
immigration law firm specializes in finding the right legal
solution.
Bojorge & Associates
Law Firm
Lactobio
lactobio.com
Nicola Veratelli
Chief Executive
Officer
Octo is the #1 global provider of telematics and data analytics
solutions for the auto insurance industry.
Octo Telematics
octotelematics.com
Stuart Torr
President and CEO
Integrated Sustainability is an employee-owned infrastructure
development and operations company.
Integrated Sustainability
integratedsustainability.ca
Featuring Person
Robert R. Wilson
President and
Chief Execu ve Officer
R2C, Inc.
Robert
R. Wilson
A True Nationalist Passionate to Support His Country and People
We seek out opportunities to
serve our God, nation, and
communities through the
different roles of our personal
and professional lives.
‘‘ ‘‘
Cover Story
S
ound leadership is about being empathetic and
making yourself available and approachable for
people. One of the significant undertakings of
approachable leadership is that approachability doesn’t
just improve one’s leadership, but also develops
connections in all areas of life. When this
approachability combines with the purpose to help
others, it provides a sense of meaning and purpose to
life. An epitome of such leadership is Robert R. Wilson,
a disabled U.S. Army veteran with an excellent army
track record, who firmly believes in approachable
leadership and is extraordinarily passionate about
supporting America’s warfighters who are the defense
of American families, friends, community, nation, and
allies. He converted this passion into action by forming
R2C, an award-winning Service Disabled-Veteran
Owned Small Business (SDVOSB) full-service
Aerospace & Defense Company, headquartered in
Huntsville, AL.
Robert is known for his adept leadership skills. As
President and Chief Executive Officer of R2C, Inc. he
oversees all aspects of the business, formulates and
determines values and goals of the company, and
facilitates the integration of the company into the
community.
R2C came to fruition through the grace of God and
relationships with customers that gave them the
opportunity to truly understand the needs of the
Warfighter and ability to develop a skilled workforce to
meet those needs. R2C continues to flourish even
beyond Robert’s expectations through the exemplary
products and services they provide their customers.
Offering Advancements in Aviation & Aerospace
The United States Department of Defense (DoD)
selected R2C to participate in a mentor-protégé
program with a local large business. This program
creates scenarios that directly benefit the U.S. Army
Aviation and Missile Command (AMCOM) and Army
and Program Executive Office Aviation Critical
priorities. Robert shared that “R2C’s mentor transfers
technology that enables R2C to advance our quality
program through AS9100 certification, while improving
program control, task order execution and operational
agility through proven processes and supporting tools. The
result is the expansion of a very limited industrial base of
‘‘ Our core focus is to
support the warfighter
by providing the
highest quality
services, products, and
responsive solutions”
‘‘
qualified companies specializing in reverse engineering and
obsolescence mitigation.” This niche capability positions
R2C as a reliable prime contractor increasing
competition and quality of performance while
potentially reducing costs and enabling AMCOM’s
ability to deliver critical support to the Warfighter. R2C
received the prestigious and coveted Nunn-Perry
Award, the highest honor companies can receive in this
program, for exceeding all goals and expectations two
years ahead of schedule.
Impeccable Support Service
R2C personnel have significant program and project
management experience with a number of large,
complex project management endeavors in challenging
environments. As part of the company’s integrated
team approach with clients, R2C adopted a value-
driven approach to defining and articulating business
and project objectives to identify the most effective
means to deliver. R2C Support Services’ materials
engineers apply principles of chemistry, physics, and
material behavior to develop metallic, non-metallic, and
composite material and processing specifications,
fabrication, and assembly processes. In addition to the
science of engineering design and application in
structures, systems, and subsystems market trends,
public policy is monitored to determine their impact on
industry. The company’s professionals take a systems-
engineering approach that leverages interdisciplinary
processes to ensure customer satisfaction throughout a
system's entire life cycle. “We adhere to a simple strategy:
innovative, on-time and on budget delivery; all the time,
anywhere, every time” says Robert.
Overcoming the Challenges through Getting Upgrade
R2C implemented superior engineering and logistics
practices and processes to ensure low risk, best value
solutions seamlessly with a high degree of collaboration
with government customers. Robert states “It is through
those challenges in our initial days we began to identify
risks and develop solutions to overcome them. We continue
to upgrade hardware and software tools to better provide
processes that drive more efficient workflow.”
Serving the Country in the Crisis
Robert believes the pandemic certainly created
requirements to think outside of the box. Vendors had
challenges providing supplies timely due to the impact
to their workforce and turnaround time of shipping
materials. As the aviation industry is critical to the
defense of the nation and support of the Warfighter,
R2C is standing essential as are R2C’s employees and
the jobs they do daily to support the defense of the
nation. The company acted quickly through strategic
business planning and sustained operations to continue
meeting customer demands during the crisis.
Uniting with Updated Techs
R2C’s company offerings include but are not limited to
engineering, logistics, manufacturing, and technical
services. Company offerings have been shaped and
continue to evolve over the years based on customer
requirements and R2C providing an ever-evolving
opportunity to provide the highest quality products and
services to its clients to ensure Warfighters receive the
most advanced, technologically superior tools to
perform their mission. Technology rapidly changes and
is critical in the field. The team at R2C understands that
and walks alongside its customers to ensure the
company goes above and beyond to meet this call to
duty.
Sharing Knowledge to Support Community
Robert mentions that “R2C contributes greatly to the
community by providing mentorship to other aviation
companies, internships to high school and college students,
resources to charitable causes, and partnerships to veteran,
minority, individuals with disabilities, and women serving
institutions. One of the company’s core values is service --
We seek out opportunities to serve our God, nation, and
communities through the different roles of our personal and
professional lives. By working together, once the direction is
set, there are few things that cannot be accomplished. This
is true of all things, whether in the local community, state,
country, or world.”
A List of Acknowledgments for Being Exceptional
Below is the list of awards and accolades that rightly
exhibit R2C’s expertise and prominence:
AS9100 Rev D / ISO 9001:2015 Certification
•
DoD Mentor / Protégé Program Nun-Perry Award
•
Winner
American Business Awards as Aerospace & Defense
•
Company of the Year (Three years)
American Business Awards Veteran Owned
•
Company of the Year
Business Intelligence Group Small Business of the
•
Year
Inc Magazine “Best Places to Work” (Four
•
consecutive years)
Finalist for “Small Business of the Year 2018” by The
•
Huntsville Madison County Chamber of Commerce
Won seat on SEAPORT NEXT GEN $50 Billion
•
contract
Won Prototype Integration Facility BPA, ITECS BPA,
•
and CITES BPA
Honored as VETS 50 and Inc. 5000 fastest Growing
•
Companies in America (Five consecutive years)
Global Smart Leaders 20 Most Innovative Company
•
of the Year 2020
ACQ5 Global Awards 2019
•
Entrepreneur 360 Best Company Pacific Life 2019
•
North Alabama’s Best in Business 2020
•
50 Best Companies to Watch 2020
•
Electronic Equipment Repair Best of 2021 (Seven
•
consecutive years)
10 Most Admired Companies of the Year, CXO
•
Fortune
Always There for the Country
R2C strives to keep pace with technological advances.
Quality is R2C’s watchword. The company always
‘‘
‘‘
We are open and honest
with ourselves and those
we serve and always look
to do what is Good, Right,
and True.
works to improve processes, procedures, and
personnel. Robert opines “If we are so blessed by our
creator to continue to support America’s Heroes, I have no
doubt that R2C will continue to provide unparalleled
solutions and support to America’s Warfighter around the
world.”
The Formula to Success
In his advice to upcoming entrepreneurs aspiring to
venture into aviation industry, Robert advises “Success
is being able to provide on time delivery of high-quality
products to our customers and Warfighters in support of
defending our nation. The formula to success is humility
and genuine care for our people. In that, all things are
possible.”
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Greg Cruikshank
CEO
Labroots
| June 2021 |
16
Greg
Cruikshank
Making Science Accessible and Pioneering
Virtual Events & Conferences
I
n the world of advanced technology, it is essential
for business leaders to have good technological
acumen to come up with innovative solutions
according to the changing needs of the market. They
need to be well-aware of the potential of latest
technologies and be flexible to incorporate latest
technologies according to the changing times. For
business leaders, leveraging professional and
entrepreneurial skills is significantly important to make
a difference in the industry.
With over 20 years of sales and marketing experience
at various Life Science and Biotech Companies, Greg
Cruikshank leveraged his professional and
entrepreneurial skills by starting Labroots in 2008. He
is the CEO of Labroots. Labroots is the leading scientific
social networking website, offering top scientific
trending news and premier educational virtual events
and webinars. The company provides virtual events,
articles, and webcasts that go beyond the mundane and
explore the latest discoveries in the world of science.
Labroots users can stay atop their field by gaining
continuing education credits from a wide range of
topics through their participation in the webinars and
virtual events.
Pivoting from Physical to Virtual Events
One of the biggest challenges that Labroots has faced
this past year was the necessary growth with the
exponential increase of business. Companies and
universities around the world sought out new event
marketing strategies and many came to Labroots to
make the pivot into the virtual space. The company’s
expertise in the virtual and hybrid event space has
aided companies, across a variety of industries, pivot
from physical to virtual events during the coronavirus
pandemic.
Contributing to
the advancement
of science
through virtual
content sharing
capabilities,
Labroots is a
powerful
advocate in
amplifying
global networks
and communities.
| June 2021 |
17
Award Winning Performance
Making the Most Interactive Experience Possible
The pandemic has really put into perspective the value
those in-person interactions, that is why Labroots has
made it a goal to make the virtual event experience one
that mimics the feel of a physical conference. The
company’s custom virtual events host Zoom rooms, live
chats, live surveys and polls, photo booths, in addition
to the standard lobby, auditorium, exhibit, and poster
halls, to make for the most interactive experience
possible.
Being Flexible with Business Strategies
Greg says that it is 100% vital for businesses to align
with sophisticated technologies in this current
economic environment. He expresses that the
coronavirus pandemic showed many business leaders
how necessary it is to be flexible in business strategies.
Labroots has been leveraging cutting-edge
technologies from the get-go, it is a part of its blueprint.
It is a part of the Labroots mission to help other
companies make the shift into the digital world.
Delivering Free and Accessible Virtual Events
Labroots offers registration to all its virtual events free
of cost, as well as continuing educational (CE) credits at
all its virtual events and for many of its webinars. The
company believes that science should be free and
accessible, emphasizing digital innovation in scientific
collaboration and learning. In addition to this, its
custom virtual events have been a staple for companies
to market their latest research and products since
physical events were not an option.
Keeping Science Fun
Labroots has become a primary source for trending
scientific news, webinars, virtual conferences and more.
It has recently launched a Leaderboard gamification
feature to the platform, allowing users to compete
against others as they collect points based on their
engagement on the site and event participation. In
addition to the online portal, Labroots now has an
online store, loaded with science-themed t-shirts for all
science lovers. From topics like Genetics and Cell
Biology, Labroots offers a large selection of t-shirts,
mugs, and accessories for men and women. No matter
what kind of science one enjoys, Labroots has apparel
everyone will love.
2021 Company of the Year Internet & New Media (Gold
Stevie Winner)
2019 Consumer Service of the Year (Gold Best in Biz
Winner)
2019 Company of the Year Media & Entertainment
(Gold Stevie Winner)
2019 Collaboration/Social Networking Solution
(Bronze Stevie Winner)
2018 Creative Department of the Year (Bronze Best in
Biz Winner)
2018 Operations Department of the Year (Bronze Best
in Biz Winner)
2018 Marketing Department of the Year (Silver Stevie
Winner)
2018 Global Sales Team of the Year (Bronze Stevie
Winner)
Being Up to Date with Latest Research
Greg advises budding entrepreneurs to keep up with
the latest technology and make sure they become an
expert in their field. He says, that just like anyone
seeking to become the best microbiologist or
astrophysicist, it takes time, and one must be up to date
on the latest research in one’s field. He says that same
applies for business and advises them to be the best
and to be the most updated on whatever field you are
trying to make a name in.
Labroots really came to life over the past year, and it
has big goals ahead. It aims to continue to invite the
best and brightest speakers to its virtual events, but the
company also has changes coming to how it hosts its
virtual events as a whole and the features that come
with them. Stay tuned!
| June 2021 |
18
G
reatness of a leader is established by his or her
ability to thrive even in the most provocative or
most challenging situations. The substance of
the leaders is revealed in the toughest situations. If
they are able to calm their nerves even in difficult times
and are able to deliver the good results even amidst
challenges, they become the most valuable asset in the
success of the organization. Their ability to thrive, no
matter what the situation is, make them exceptional.
Such leaders play a huge role in successful and
sustained growth of the company.
As it is believed courage is grace under pressure,
substantial leaders never crumble even amidst the
greatest pressure. They are not fazed by the external
praise or criticism. They hold the ability to exhibit grace
even in the situations of high pressure. This grace and
calmness inside them helps them to deal with the
challenges from inside-out approach and resolve the
issues without creating a big havoc. Those who don’t
have the guts to handle the pressure remain like a coal.
But those who handle the pressure with grace are the
people who one-day become like a diamond, just like
coal under pressure transforms into diamond by
undergoing through a tremendous pressure for many
days. Therefore, ability to exhibit grace even in the
times of pressure makes you a great leader.
Secondly, talent and temperament both play a huge role
in becoming the successful leader. Talents are the
innate abilities that you are born with and that talents
can be enhanced with good upbringing, training and
associating with talented people. Temperament is the
ability to channel the emotions most appropriately. You
should have control over your emotions but should not
be controlled by your emotions. You should not take
decisions whimsically, but by thinking deliberately and
acting on the conclusion of most logical, thoughtful and
rational thought. Temperament is very much
synonymous with emotional intelligence and morality is
the foundation of appropriate temperament. You hold
the potential to become the successful leader if you
have appropriate talents as well right temperament. By
associating with right people, you can develop your
talent as well as temperament. By reading appropriate
books, by having successful business leaders as your
mentor or guide, you can certainly develop your talent
as well as temperament. Right talents and right
temperament help leaders to achieve something
remarkable and that help them to make significant
difference in their organization as well as to the clients
and in the industry for a sustainable period of time.
20
| June 2021 |
Having exceptional attributes like determination,
persistence, patience, hard work coupled with smart
work, ability to lead the team in the right direction,
planning, right strategy, being innovative, and being
technically smart, makes the leader of the
organization very valuable. Exceptional attributes of
the leader of the organization create a ripple effect on
the people in the organization and that is huge for the
organization. This inspires everyone in the
organization to perform to their best of abilities and
make a significant difference. The contribution of
everyone leads to glorious achievements for the
organization.
The high level of trust in the competence and
capabilities of each other create a good culture in the
organization. The cooperation between everyone in
the organization leads organization to a heightened
success, resulting in a win-win for everyone in the
organization. Setting the right example in front of
others is the one of the best ways of leadership. Great
leaders lead exemplarily by doing justice to their roles,
routine, relationships and responsibilities and in turn
inspire everyone.
Moreover, great business leaders build another set
of great business leaders with their ripple effect. This
helps in the growth and expansion of the business of
the organization tremendously. They promote the
individual talents and cooperative behavior in their
team members and lead with responsibility. They
don’t hesitate in taking bold decisions. Business
leaders who are thoughtfully decisive are able to do
what needs to be done diligently. They address the
needs that are needs to be addressed before it is too
late. They act in the right interest of the organization
based on the conclusion of logical and deliberated
thought process. They act on the integrated
thoughts. They are organized and precise in their
approach. They utilize their intelligence, resources,
talents, words and abilities in most constructive
ways. They don’t act whimsically. But they act on
their rational conclusions. The technical, ingenious
and innovative smartness in them makes them most
valuable. They destroy the prejudices by going
beyond normal. They deliver more than needed.
That makes them truly remarkable.
Beginning of Greatness
21
| June 2021 |
Helping People Find the Right Legal
Solution for their Unique Circumstances
chieving success requires determination and
Afocus. Once you decide to walk towards the
goal, these traits make you committed to
achieve it. Marla Vanessa Bojorge Zúñiga’s journey is
the story of dedication to achieve her goals and
reaching at the pinnacle of her career. Marla is the
Owner of Bojorge & Associates Law Firm, an
international corporate and immigration law firm
located in Valencia (Spain). Her specialties stand in the
areas of Immigration and Nationality Law, Corporate
Law, and Consumer Rights.
The firm practices immigration law and assist with
Spain visas and travel, but it is diverse in capacity. It
assists in proceedings and representation services
mainly in Spanish immigration law. It provides
businesses, employees, foreign resident citizens and
foreign non-resident citizens with legal and consulting
services in the areas of visa, immigration and business
resources for opportunity. It also help people in
purchasing a property in Spain or investment projects.
Throughout her tenure, Marla has achieved many
milestones. Let’s unveil different aspects of her journey
through an interview conducted between her and
CIOLook.
Below are the highlights of the interview:
Give us a brief overview of your position at your
company, and your journey since inception.
My legal vocation was born when I was 7 years old.
Since my early age, I considered that the best
profession for me was to be a lawyer/ juriste. It is as if a
lamp has been placed in my heart to motivate me and
guide me in my steps.
I successfully completed my studies in Law in 1995 and
I continued studying for 4 more years to become a
Judge or Prosecutor in Spain as a public official in
private studies. However, I saw that this would not give
me full happiness, so I got an internship in a trial court
in Switzerland. It is one of the best decisions I made
since it helped me a lot in my current way of working.
Once in Spain, I spent one more stage studying a
Master in Business Consulting, once I finished it
seemed to me that that was not my path either, so I
applied for a selection to create my own company as a
female entrepreneur presenting my own project of my
own company a Law Firm. I was selected as one of the 3
representing projects by a Business School in Spain and
by the Women's office in Valencia.
To finish outlining my idea of the ideal job, I asked for
and accepted a position in a law firm in Manhattan
(USA) where I acquired the cosmopolitan skill that I
considered I needed.
It was ready. However, I considered that the world was
not complete without including China and I submitted
my candidacy in a tough selection obtaining a
scholarship to study in Beijing by a Foundation of the
Ministry of Economy of Spain. I flew directly from
Manhattan to Beijing on a long flight. In China I
acquired a totally different vision and experience than
what I had known up to that moment and I obtained my
last degree in Law.
Once in Spain, I was totally ready and despite the global
economic crisis I created my own law firm. Following
my business plan that I had written before, I put my last
name BOJORGE and I put the following phrase "and
associates", but I will never associate. It is just a
signature name. In turn, I had already registered my
| June 2021 |
24
Marla Vanessa Bojorge Zúñiga
Owner
Bojorge & Associates Law Firm
| June 2021 |
25
name as a trademark in the international classification
at the Spanish Patent and Trademark Office; Marla
Bojorge Zúñiga Lawyer in a registered trademark.
My business idea became a reality and since then I have
acquired numerous international awards including
myself on serious lists where my opinion is taken into
account.
I am proud of my vision and now of my positioning. The
road has been long, but I am happy. I have fulfilled my
academic and now professional dreams.
What is your opinion on the necessity for businesses
to align their offerings with newer technological
developments, especially when it comes to Digital
Transformation?
It's crucial. The ethical use of technology in business
allows speed, simplicity and in many cases generates
confidence in the consumer. And I repeat, I use ethical
respecting the person himself. For example, the
pandemic in 2020 highlighted the need to have a quick
and effective option to continue working despite a
situation that is global.
What is your thought on the necessity of a positive
work culture? In what ways do you implement it at
your organization?
It's basic. It helps the brain to work better and to its full
capacity. People feel accepted, motivated and efficient.
Anything that is a bonfire of vanities is disastrous.
What people, what books, what life factors have
influenced and impacted you?
My Father (Moisés Bojorge), My Mother (Myriam
Zúñiga), My Maternal Grandmother, my school
Institute Pedagogical “ La Salle” in Managua, Nicaragua
with my childhood friends, Pope Francis, in some cases
Ursula von der Leyen. And as books, those that taught
me to dream "LA ILIADA", "PLATERO and I", "The
Manual of War" (China), "SIDARTHA",
What is your take on CSR activity and in what ways
have you contributed to the community?
In Corporate Social Responsibility, I follow the 2030
agenda of United Nations particularly human rights. I
participated in the draft of guideline for Spain in the
commission of small business with comments and ideas.
My last idea was "take care of Human Rights”
How do you envision on sustaining your company’s
competency in a cutthroat and volatile world of
business? Where do you see your company in the next
five years?
Using technology more and more and striving to make
this use suitable for people, companies and society as a
whole.
What are your future aspirations? What strategies are
you undertaking to achieve those goals?
Have a more balanced and advanced lifestyle with
quality of life standards.
As an established business leader, what would be your
advice to the budding entrepreneurs aspiring to
venture into the Law industry?
Choose your mentor carefully. On the contrary, if you
are in your own guide, then this is my piece of advice:
"do not be afraid and be patient."
We follow high
ethical standard
and have our
own style of
doing business
and ideas.
‘‘
‘‘
| June 2021 |
26
Patrick McCreesh
Managing Partner,
Simatree
| June 2021 |
28
Patrick
McCreesh
Advising, Enabling and Developing Exceptional People
U
ndoubtedly, positivity influences the workplace
culture to a great extent, but trust and trans-
parency altogether are foundations for success
of any company, believes an astute leader, Patrick
McCreesh. He and his partners built Simatree with
trust and transparency as the foundation. Simatree is a
management consulting company that transforms
businesses into modern leaders in strategy, data,
technology and analytics. Patrick leads the company
with the values of Empowering People, Inspiring
Passion, Executing Excellence, Serving All, and Embrac-
ing Change.
Playing to Individual Strengths in Beginning
Simatree was started in 2018 to focus on strategy,
analytics, and technology advisory services. The four
original partners were co-equals building the firm with
equal roles that coalesced around an advisory practice.
All were building their own business, driving their own
clients, and trying to manage their own book. They
quickly started to specialize. Patrick’s partner, Wes
Flores clearly had the aptitude for technology and
people strategy, where Patrick gravitated toward
organizational strategy and internal management.
Simatree’s other partners demonstrated strengths in
business development. So, they split their time and
focused.
Having a Strong Consulting Team
Simatree’s partners made some bets and tried a few
different approaches to get their message into the
market. Some things worked and others failed. They
were starting to get traction before the pandemic hit,
and then they had a delay on a few contracts. During
the pandemic, they decided to focus on a few anchor
clients through their deep relationships. Wes and
Patrick started to build strong delivery teams around
Simatree’s core services. Simatree now has a strong
consulting team that is focused on digital
transformation, analytical products, and change
management. Simatree is deep in the insurance
industry and the public sector where it will focus going
forward.
BeingInspiredbyaGenuineandAuthenticLeader
Patrick grew up looking up to his father. When he was
growing up, his father was an emerging manager in a
large corporation. He watched him go from employee
to leader running programs across a Fortune 500
company. The company went through massive
evolutions in the 42 years his father worked there, but
his father never changed his style or his core principles.
Patrick’s father was a genuine and authentic leader
who wanted to work hard and have a good work-life
balance to be home with his children.
As an entrepreneur, Patrick has made different choices
about work-life balance, but that’s who he is and he
| June 2021 |
29
new product, it may be acquired and integrated,
outdated, or replicated more effectively by a bigger
player. The key is to understand the themes and needs
of the industries where one operates and builds digital
solutions against these thematic challenges.
As advisors, Simatree operates within an ecosystem of
technology providers and it grabs the providers that
make sense for the solution they are developing. So, the
company always wants to know why its clients are
transforming and what technology is available, but it is
less concerned with who is developing it, as it will find
the right version for its client. Simatree’s team is
comprised of experts in a range of technical and
management fields to combine the right resources for
the solution. Simatree’s philosophy is to bring principal
level leadership to engagements, no matter the size, to
ensure one’s solution starts and ends with expertise.
Educating Executives and Leaders in Data Analytics
Patrick believes corporations get benefits from society
and he thinks the recent PPP program is a perfect
example. Therefore, there is a responsibility to
contribute. However, Patrick also believes in alignment.
Simatree is a people company. Therefore, the company
tries to contribute to society through education and
needs to stay true to that while also finding the right
way to be there for his family. Most importantly,
Patrick’s father taught him how to treat people with the
simple idea that there is no one better than you, but you
aren’t better than anyone either. Patrick tries to inspire
this approachable confidence in his team.
Leveraging the Brain at Work and in Leadership
The first book that had an impact on Patrick is ‘A Sense
of Where You Are’ by John McPhee about Bill Bradley.
Another book Patrick finds himself re-reading is Bad
Leadership by Barbara Kellerman because it has such a
simple framework for thinking about why people
misbehave in their leadership roles. Patrick also loves
the social and organizational research/writing that is
being done by Daniel Pink, Malcolm Gladwell, Adam
Grant, Amy Edmondson, and many others. In particular,
Dan Pink’s A Whole New Mind is one of his favorites
because it covers how one needs to start leveraging
one’s whole brain at work and in leadership.
Embracing Technology to Meet Transforming Needs of
Clients
Today, there is no way to stay completely aligned with
new technology. By the time a leader understands a
| June 2021 |
30
opportunity. Simatree educates executives and leaders
on data through round table sessions and the company
focuses on building a more diverse workforce in the
field of data and analytics.
Being a Global Leader in Data Analytics and Digital
Transformation
Simatree is still small, but it is focusing on candidates
and hiring practices that lead it toward a data science
team that is more diverse than the teams Patrick has
worked with in the past. In five years, Patrick foresees
Simatree as a global leader in data analytics and digital
transformation in highly regulated sectors like financial
services and insurance, and working deeply in the
public sector, mostly at the federal level.
Having a Solid Idea and Building on it Consistently
Patrick loves to tell his team that it is not about having
the next great idea – it is about having a solid idea and
being willing to be dogged about that idea. In his advice
to emerging entrepreneurs he says, “It is about whether
you are willing to drive that same idea consistently for 8-10
years and build. Maybe things will come faster, but if you
can’t see yourself building for at least that long, you
shouldn’t make the leap.”
Simatree enables
true customer-
centric solutions
with its strategic
talent, industry
leadership, and
proven
approaches.
‘
‘
‘‘
| June 2021 |
31
The New
Payment
Era
P
ayment environment in Hong Kong has changed
continuously over the years. Currently, we are
experiencing a stage of transformation – from
cash transactions to traditional cashless payment such
as credit and debit cards being replaced by eWallets,
mobile payments, virtual banking and the future usage
of cryptocurrencies.
In Hong Kong, the pandemic has accelerated the
development of the payment industry. Most merchants
are searching ways to improve the purchase experience
for their clients while also implementing the
online/eCommerce elements to their business.
Payment Asia has designed and self-developed a mobile
payment application called PA Pay – specifically for
merchants – which integrates multiple payment
channels, including credit and debit cards and a variety
of eWallets. The application can also be applied to POS
or smartphone operating systems.
We offer various online payment solutions including
Visa, MasterCard, UnionPay, Alipay and WeChat Pay.
Through API, it can be integrated with online stores, H5
web pages and applets. Besides, we can guide
merchants and personal clients in the process of setting
up international bank accounts (IBAN) for payment
settlements and operate as an offshore virtual bank.
Payment Asia is now implementing blockchain
technology to our payment platform and is actively
Leader’s Viewpoint
Lance Lau, Head Of Sales (Hong Kong Team)
| June 2021 |
32
developing an emerging cryptocurrency gateway.
Although this can be seen as a baby step, it is still an
efficient and effective way to get merchants to be ready
for the new payment era.
We deliver value by providing merchants with a familiar
payment gateway experience while bridging the gap
between digital and fiat currencies. Customers will be
able to use this new payment option while merchants
will be protected on the fluctuation of cryptocurrency.
Features of Payment Asia’s Crypto Gateway:
Ÿ Acceptance of major digital currencies (e.g., Bitcoin,
Ethereum, Cardano, BCH, Stellar, USDT etc.) for
online and offline payments.
Ÿ Instant locking of rate to minimize merchants’ risk.
Ÿ Withdrawal of funds in less than a business day.
Ÿ Payment to merchant’s suppliers in 200+ countries
with digital currencies.
On top of payment processing solutions, Payment
Asia’s services also cover online and offline eCommerce
payment strategies, payment gateways integration,
eCommerce management, artificial intelligence, big
data and more.
Our strength is based on creating a landscape for
merchants and businesses in order to generate traffic
and convert this into sales through our payment
technology.
As transactions are made, we implement big data
for our merchants, through our secure and robust
business intelligence system. This data will be used
to create inbound and outbound digital marketing
strategies for merchants, so as to increase their
conversion rates.
In addition, we have also developed a chatbot
platform that uses artificial intelligence to realise
real-time conversations to reinforce the interaction
between brands and consumers.
With Payment Asia’s extensive experience in the
market, moving forward into the post-COVID
world, we aim to redefine the benchmark of
online/offline and mobile payments – not just in
Hong Kong but on a global scale.
Introduction of Payment Asia
Payment Asia, established in 1999 in Hong Kong,
has over 20 years’ experience in providing
customised all-around payment strategies to more
than 10,000 Asian and multinational companies.
Taking the lead in the ePayment technology and
eCommerce management market in Asia, the
company helps merchants to continue to grow in
the wave of technological development.
NFT
| June 2021 |
33
Stuart Torr
President and CEO
Integrated Sustainability
| June 2021 |
36
Stuart Torr
Delivering an Integrated Approach to
Water, Energy, and Waste Management
W
ith a purpose to bring a unique blend of
engineering and science to front-end
project delivery, an innovator, Stuart Torr
founded Integrated Sustainability in 2010. The goal
was to help clients effectively plan projects by
establishing technology selection, but also better
understand social and environmental trade-offs as they
realized opportunities in an integrated approach to
water, energy, and waste management. Stuart believed
that industries needed a specialized group of
consultants with a blend of business management,
technical expertise, and environmental awareness to
challenge conventional solutions provided by
multinational consultancies.
Integrated Sustainability has seen some
transformational change since 2010. In the first 5 years,
the company grew to 80 specialists in Calgary. Since
2015, this growth has continued with offices in
Vancouver, Houston, and the Caribbean, providing
services to a broad group of customers including
government, municipalities, oil and gas, mining, pulp
and paper, and agriculture clients. The company has
become especially known as sustainable infrastructure
specialists with a reputation for innovative and
courageous solutions. These are the values that drive
Integrated Sustainability today as it helps customers
manage risks effectively by building more resilient and
sustainable infrastructure for the future.
Aligning with Modern Tech Advancements
Integrated Sustainability is consistently looking for
different and innovative methods to provide better
service and solutions. Stuart says, “As entrepreneurs, we
strive to be on the frontlines of leading innovation and
technology. We do this by investing in research and
development and working with companies that are
developing leading-edge technologies that have the
potential to be transformational. We have also used
advanced technology to improve efficiencies in project
delivery.” An example of this would be the use of real-
time survey data in the company’s construction
performance. The team uses technology to drive
accountability and provide greater client transparency.
They also continuously bring new ideas to the table that
directly impact the environment and the communities
where the projects are implemented.
Integrated Sustainability has incubated software and
hardware development in a company called Random
Acronym. The company has built data platforms to
make faster decisions and found solutions to transform
methodology in data collection. Data collection, data
cleansing, and dashboard interpretation has become a
significant differentiator in being able to move fast and
efficiently ahead of competition.
A Progress Focused Work Environment
When it comes to creating a positive work
environment, Stuart believes that a corporate culture
sets the drive, ambition, and heartbeat of every
organization. At Integrated Sustainability, the
management deliberately created a culture of people
that would have the drive, inquisitiveness, vulnerability,
and commitment that would set the company’s quality
of product and performance apart. Stuart wanted
Integrated Sustainability to be recognized as a group of
determined first movers who challenge the status quo
| June 2021 |
37
and look for new ways to solve problems, all while
caring about the environment, its people, and the
relationships that it has built throughout the years.
Employee empowerment has been key to Integrated
Sustainability’s culture, but the company has also
created a family culture focused on vulnerability,
diversity, inclusion, and listening to different
perspectives.
Stuart mentions, “Our team is encouraged to pull together,
speak out, and most importantly, be respectful of each
other. Everyone is encouraged to be a leader, and in that
fashion, we care for our people, their engagement, and their
success. As we continue to grow, we are committed to
providing a welcoming work environment that embraces
vulnerability, diversity of thought, and expertise.”
Lead with Humility and Tenacity
Stuart thinks of two distinct characteristics that are
particularly important to the early stages of building a
company: humility and tenacity. Both characteristics
A bold vision
requires tenacity
and endless
perseverance.
‘‘ ‘‘
| June 2021 |
38
are critical in business leadership. One needs an
abundance of humility and patience to gain insight into
critical decisions. He or she also requires self-
awareness and patience to respectfully listen to his/her
mentors, clients, and staff. Every decision has
consequences and requires leadership. Leaders also
need an abundance of tenacity and passion to help lead
and inspire their team through every challenge. He
opines, “At the start of any company, you are required to be
engaged in every part of the business.” He further adds, “It
is necessary to lead from the front, and at other times, one
needs to jump in and has to lead from the trenches with
unwavering commitment.” He believes that a bold vision
requires tenacity and endless perseverance.
Engaging in Community Services
From the start, management at Integrated
Sustainability believed it was essential to be engaged in
community projects, not only for the company’s benefit,
but for the benefit of its people as they grow in their
careers. For this reason, the company supported the
incubation of a not-for-profit group called ‘Energy for
All’ that operated international projects from
Integrated Sustainability’s offices in Calgary. Stuart
thinks the synergistic relationship has allowed the staff
to engage in projects to provide technical support for
community development projects all over the world.
Many of the staff have travelled to support these
projects, allowing them to experience different cultures
while using their skills to help make a difference in the
communities that the company has worked in.
Expanding while Exploring more Opportunities
Integrated Sustainability is built with an inspired and
talented group that wanted to push the envelope while
making a difference. Stuart states, “We see tremendous
opportunity in the growth of our business model through
geographical expansion and future acquisition and continue
to build on our entrepreneurial foundation by adding
transformational opportunities to our portfolio.” While the
company continues to offer the consulting and
engineering services that it is well known for, it has
expanded its portfolio offering to include lump-sum, full
turnkey infrastructure development. This shift extends
to both front-end financing and post commissioning
operations of infrastructure projects.
As per Stuart, Integrated Sustainability has built an
exceptional team with both technical and commercial
experience to deliver projects from concept
development through to execution and operations. The
company has also explored project execution models by
partnering with its customers through fixed price,
turnkey delivery, and own-operate commercial models.
He asserts, “This innovative approach allows for integrated
savings and project efficiencies throughout the entire
supply chain, enabling customers to realize substantial
value. Growing the team with our own construction
specialists, construction equipment, and operating crews
was the missing piece to round out our “Concept to
Completion” delivery model.”
| June 2021 |
39
Trevor M. Saliba
Managing Partner
Global Head of Private Equity,
M&A and Strategy
NMS Consul ng LLC.
| June 2021 |
40
Trevor M. Saliba
Driving Successful Growth of Business by
Leading With Innovativeness and Integrity
W
inning the game of life requires maintaining
integrity. Integrity is all about walking the
talk, living by values, and leaving a legacy
behind. Successful leaders recognize the value of
maintaining integrity. They understand that integrity is
essential pillar of trustworthy leadership.
One such successful business leader who recognizes
integrity as a most important component of success is
Trevor M. Saliba. With his novel approach and shrewd
financial acumen, Trevor has been at the helm of the
growth of many successful companies.
Currently, Trevor is serving as Managing Partner,
Global Head of Private Equity, M&A and Strategy at
NMS Consulting LLC. a global management consulting
and strategic advisory firm. NMS Consulting’s mission
is simple; being dedicated to an uncompromising
principle of placing needs and goals of its clients above
all others. It is a solution driven organization and is
relentless in its constant pursuit to challenge
established thinking, inspire innovation, and drive
results.
Growing Significantly Over a Period of Time
In Trevor’s role as Managing Partner, he directly
oversees the private equity, M&A and strategy practice
groups for the firm where he works with a global client
base comprised of private equity funds, public and
private corporations on acquisitions, due diligence,
divestitures, sales as well as general strategy which can
cover market entry, sales growth and marketing. NMS
Consulting has grown significantly over the past three
years to an organization of over 250 professionals
across 15 offices.
Utilizing Technology to Make Processes Easier
While it can be quite overwhelming for clients to
undertake the initiative to “go digital”, Trevor really
does think that not being digital in this era is a
disadvantage. Technology can make processes so much
easier, but as they have just experienced through the
COVID 19 pandemic, it was a true test of which
company was truly digital and able to operate and scale
and who needed to adopt being digital.
Valuing Everyone’s Opinion
While putting the importance of positive work culture
Trevor says “From my perspective in a way that yields
productivity and teamwork, I think sometimes
organizations get lost on making the work environment less
like work, when work is and should be work. If you are
fortunate enough to love what you do for work, then it’s
easy.”
NMS Consulting tries to create a very casual horizontal
hierarchy with an open-door policy where everyone’s
opinion matters. Trevor has often been surprised when
junior staffers are asked their opinion about a topic in
meetings; they are usually surprised that the senior
staff would care what they have to say. He believes that
sometimes one can get the best feedback or
perspective from someone’s new and fresh perspective.
Recognizing Integrity As a Key Component for
Success
When asked about people, books, or life factors that
have influenced and impacted him, Trevor admires
Jamie Dimon, the CEO of JP Morgan, stating that he is
| June 2021 |
41
an excellent example of a leader who has built an
amazing organization without overextending or putting
strain on their finances. He just finished his biography,
Last Man Standing, and mentions that many would be
surprised at how he arrived as CEO of what has become
arguably the world’s best run bank.
Another great book Trevor is inspired by is Sapiens: A
Brief History of Humankind. He states that it’s a
fantastic overview of humankind starting from the
stone age until now.
Making Professional Consulting Affordable
In the opinion of Trevor, consulting industry is a unique
value proposition; it usually is sought after by firms that
can afford it. It’s deemed as a corporate luxury, but
many smaller firms who often avoid hiring consultants
do so solely because of the expense, unless there is
some event that requires it.
NMS Consulting has created a structure that is built on
being entrepreneurial so that any company can afford
professional consulting. The company is able to do this
based on the way it operates its own firm, but also
because its team has a general underlying desire to
truly help clients first.
Engaging in Multiple Sector or Services Group
According to Trevor, the consulting industry is
incredible because it literally touches every sector.
Some would argue so does law, but consulting allows an
ability to engage in multiple levels.
Trevor advice to anyone starting out is to take on as
many different types of assignments as one can. “Try to
avoid being placed into a particular practice group. Ask to
change sector or services group and make sure to advise
your supervisor that you are doing it to be a better
consultant,” he asserts.
More than just a
consulting firm, NMS
Consulting is a
dedicated catalyst for the
growth and success of
business of its clients on
many levels.
‘
‘
| June 2021 |
42
The 10 most innovative business leaders to follow in 2021.
The 10 most innovative business leaders to follow in 2021.
The 10 most innovative business leaders to follow in 2021.
The 10 most innovative business leaders to follow in 2021.

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The 10 most innovative business leaders to follow in 2021.

  • 1. VOL 06 | ISSUE 03 | 2021 Robert R. Wilson A TRUE NATIONALIST PASSIONATE TO SUPPORT HIS COUNTRY AND PEOPLE MOST INNOVATIVE BUSINESS LEADERS TO FOLLOW IN 2021 THE 1 Beginning of Greatness Going Beyond Normal
  • 2.
  • 3.
  • 4. Leading with Ingenuity nventive ability is the hallmark of any innovative business Ileader. Today, to make a significant contribution to the business world, delivering inventive solutions to the market is of utmost importance for innovative business leaders. To be exceptionally innovative, you need to separate yourself from the rat race. That being said, innovative leaders never follow the crowd; they follow their conscience and intuition. They listen to the opinions of others but they don’t lose the voice that comes from their own conscience. The founder of Apple, Steve Jobs also advised in his famous Stanford speech, “Have the courage to follow your own heart and intuition.” Without having the courage to follow one’s own conscience and intuition it is not possible to come up with something exceptionally innovative. Everyone is unique in this world and everyone can put something wonderful in this world if they prefer to follow their own conscience and intuition. Certainly, innovative leaders are not trapped by the noise of other people’s opinions. They lead their lives by the forces of their creative imagination rather than adhering to public norms or any kind of dogma. They understand that the death of dogma is the birth of morality and something inventive. Innovative business leaders prefer to follow their will instead of conforming within the box of social expectations. They don’t want to be confined by any box. They are able to come up with innovative solutions because they think like there is no box, or they prefer to think outside the box. If you are imitating someone else, then you can never come up with something unique and inventive. Innovative leaders are neither envious of anyone and nor imitate anyone. They are confident in EDITOR’S NOTE
  • 5. their ability to innovate and therefore, they never feel insecure or envious by someone else’s innovations. They know that with their own unique innovativeness, they can come up with something more exceptional and innovative than everyone else. Innovative business leaders are able to stand out from the competition because of their own unique innovativeness. They believe in themselves, and they are not afraid to stand out when it comes to their thoughts and ideas. With their thoughtful and conscientious leadership, they are able to be most innovative in their approach and make their unique contribution to the world. Besides, they have logical, analytical, and rational approaches and have diligence in their actions. They use their forces of creative imagination to be the most innovative in pursuing their ambitions. They surprise people with their ingenuity because of their most creative and innovative talent. With their exceptionally ingenious approach, they are able to deliver an exceptional solution to the market and make their unique contribution to the business world with their inventiveness. In this edition of “The 10 Most Innovative Business Leaders to Follow in 2021”, we are presenting the most innovative business leaders who are making a significant contribution to the business world with their unique innovativeness. Let’s have a look at their noteworthy contribution! Sharad Chitalkar
  • 6. CONTENTS 08 Robert R. Wilson A True Nationalist Passionate to Support His Country and People COVER STORY 32 Leader’s Viewpoint The New Payment Era CXO 20 Beginning of Greatness Going Beyond Normal Article
  • 7. 16 Greg Cruikshank Making Science Accessible and Pioneering Virtual Events & Conferences 24 Marla Vanessa Bojorge Zúñiga Helping People Find the Right Legal Solution for their Unique Circumstances 28 Patrick McCreesh Advising, Enabling and Developing Exceptional People 36 Stuart Torr Delivering an Integrated Approach to Water, Energy, and Waste Management 40 Trevor M. Saliba Driving Successful Growth of Business by Leading With Innovativeness and Integrity
  • 8. CONTENT Senior Editor Alan Swann Executive Editors Sharad Chitalkar Alex Spellman DESIGN Visualizer Dave Bates Art & Design Director Kartik Balapurkar Associate Designer Shubham Dali SALES Senior Sales Manager Kshitij S. Customer Success Manager Jack Ryan Sales Executives John, Shreyas, Irfan TECHNICAL Technical Head Aditya K. Technical Consultant Victor Collins June, 2021 Copyright © 2021 CIOLOOK, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from CIOLOOK. Reprint rights remain solely with CIOLOOK. FOLLOW US ON www.facebook.com/ciolook www.twitter.com/ciolook WE ARE ALSO AVAILABLE ON Email info@ciolook.com For Subscription www.ciolook.com CONTACT US ON Hitesh Dhamani Editor-in-Chief sales@ciolook.com SME-SMO Research Analyst Eric Smith SEO Executive Nikita Khaladkar
  • 9. Brief Company Name Søren Kjærulff Founder & Chief Executive Officer Trevor M. Saliba Managing Partner Lance Lau Head Of Sales (Hong Kong Team) Patrick McCreesh Williams Managing Partner Payment Asia is a leading e-Payment technology and eCommerce management company. Lactobio is a probiotic and microbiome company developing cosmeceuticals, dietary supplements and live biotherapeutic products. NMS Consulting is a global management consulting and strategic advisory firm that specializes in delivering services to a global client base of private and public companies, government agencies, philanthropic organizations and the individuals who lead them. Simatree is an advisory practice that blends a unique mix of technical prowess with people-focused service to achieve data- driven change. Greg Cruikshank CEO Labroots is the leading scientific social networking website, offering top scientific trending news and premier educational virtual events and webinars. Labroots labroots.com Payment Asia paymentasia.com Simatree simatree1.com Alexander Müller-Gastell CEO ND SATCOM offers the technology of choice for satellite communication applications. ND SATCOM ndsatcom.com Robert Wilson President and CEO R2C, Inc is an award winning ISO 9001;2015 Certified, Service Disabled-Veteran Owned Small Business (SDVOSB) full service Aerospace & Defense Company. R2C Inc r2c-inc.com NMS Consulting, Inc. nmsconsulting.com Marla Vanessa Bojor Owner CEO Bojorge & Associates is an international corporate and immigration law firm specializes in finding the right legal solution. Bojorge & Associates Law Firm Lactobio lactobio.com Nicola Veratelli Chief Executive Officer Octo is the #1 global provider of telematics and data analytics solutions for the auto insurance industry. Octo Telematics octotelematics.com Stuart Torr President and CEO Integrated Sustainability is an employee-owned infrastructure development and operations company. Integrated Sustainability integratedsustainability.ca Featuring Person
  • 10. Robert R. Wilson President and Chief Execu ve Officer R2C, Inc.
  • 11. Robert R. Wilson A True Nationalist Passionate to Support His Country and People We seek out opportunities to serve our God, nation, and communities through the different roles of our personal and professional lives. ‘‘ ‘‘ Cover Story
  • 12. S ound leadership is about being empathetic and making yourself available and approachable for people. One of the significant undertakings of approachable leadership is that approachability doesn’t just improve one’s leadership, but also develops connections in all areas of life. When this approachability combines with the purpose to help others, it provides a sense of meaning and purpose to life. An epitome of such leadership is Robert R. Wilson, a disabled U.S. Army veteran with an excellent army track record, who firmly believes in approachable leadership and is extraordinarily passionate about supporting America’s warfighters who are the defense of American families, friends, community, nation, and allies. He converted this passion into action by forming R2C, an award-winning Service Disabled-Veteran Owned Small Business (SDVOSB) full-service Aerospace & Defense Company, headquartered in Huntsville, AL. Robert is known for his adept leadership skills. As President and Chief Executive Officer of R2C, Inc. he oversees all aspects of the business, formulates and determines values and goals of the company, and facilitates the integration of the company into the community. R2C came to fruition through the grace of God and relationships with customers that gave them the opportunity to truly understand the needs of the Warfighter and ability to develop a skilled workforce to meet those needs. R2C continues to flourish even beyond Robert’s expectations through the exemplary products and services they provide their customers. Offering Advancements in Aviation & Aerospace The United States Department of Defense (DoD) selected R2C to participate in a mentor-protégé program with a local large business. This program creates scenarios that directly benefit the U.S. Army Aviation and Missile Command (AMCOM) and Army and Program Executive Office Aviation Critical priorities. Robert shared that “R2C’s mentor transfers technology that enables R2C to advance our quality program through AS9100 certification, while improving program control, task order execution and operational agility through proven processes and supporting tools. The result is the expansion of a very limited industrial base of ‘‘ Our core focus is to support the warfighter by providing the highest quality services, products, and responsive solutions” ‘‘
  • 13. qualified companies specializing in reverse engineering and obsolescence mitigation.” This niche capability positions R2C as a reliable prime contractor increasing competition and quality of performance while potentially reducing costs and enabling AMCOM’s ability to deliver critical support to the Warfighter. R2C received the prestigious and coveted Nunn-Perry Award, the highest honor companies can receive in this program, for exceeding all goals and expectations two years ahead of schedule. Impeccable Support Service R2C personnel have significant program and project management experience with a number of large, complex project management endeavors in challenging environments. As part of the company’s integrated team approach with clients, R2C adopted a value- driven approach to defining and articulating business and project objectives to identify the most effective means to deliver. R2C Support Services’ materials engineers apply principles of chemistry, physics, and material behavior to develop metallic, non-metallic, and composite material and processing specifications, fabrication, and assembly processes. In addition to the science of engineering design and application in structures, systems, and subsystems market trends, public policy is monitored to determine their impact on industry. The company’s professionals take a systems- engineering approach that leverages interdisciplinary processes to ensure customer satisfaction throughout a system's entire life cycle. “We adhere to a simple strategy: innovative, on-time and on budget delivery; all the time, anywhere, every time” says Robert. Overcoming the Challenges through Getting Upgrade R2C implemented superior engineering and logistics practices and processes to ensure low risk, best value solutions seamlessly with a high degree of collaboration with government customers. Robert states “It is through those challenges in our initial days we began to identify risks and develop solutions to overcome them. We continue to upgrade hardware and software tools to better provide processes that drive more efficient workflow.”
  • 14. Serving the Country in the Crisis Robert believes the pandemic certainly created requirements to think outside of the box. Vendors had challenges providing supplies timely due to the impact to their workforce and turnaround time of shipping materials. As the aviation industry is critical to the defense of the nation and support of the Warfighter, R2C is standing essential as are R2C’s employees and the jobs they do daily to support the defense of the nation. The company acted quickly through strategic business planning and sustained operations to continue meeting customer demands during the crisis. Uniting with Updated Techs R2C’s company offerings include but are not limited to engineering, logistics, manufacturing, and technical services. Company offerings have been shaped and continue to evolve over the years based on customer requirements and R2C providing an ever-evolving opportunity to provide the highest quality products and services to its clients to ensure Warfighters receive the most advanced, technologically superior tools to perform their mission. Technology rapidly changes and is critical in the field. The team at R2C understands that and walks alongside its customers to ensure the company goes above and beyond to meet this call to duty. Sharing Knowledge to Support Community Robert mentions that “R2C contributes greatly to the community by providing mentorship to other aviation companies, internships to high school and college students, resources to charitable causes, and partnerships to veteran, minority, individuals with disabilities, and women serving institutions. One of the company’s core values is service -- We seek out opportunities to serve our God, nation, and communities through the different roles of our personal and professional lives. By working together, once the direction is set, there are few things that cannot be accomplished. This is true of all things, whether in the local community, state, country, or world.” A List of Acknowledgments for Being Exceptional Below is the list of awards and accolades that rightly exhibit R2C’s expertise and prominence: AS9100 Rev D / ISO 9001:2015 Certification • DoD Mentor / Protégé Program Nun-Perry Award • Winner
  • 15. American Business Awards as Aerospace & Defense • Company of the Year (Three years) American Business Awards Veteran Owned • Company of the Year Business Intelligence Group Small Business of the • Year Inc Magazine “Best Places to Work” (Four • consecutive years) Finalist for “Small Business of the Year 2018” by The • Huntsville Madison County Chamber of Commerce Won seat on SEAPORT NEXT GEN $50 Billion • contract Won Prototype Integration Facility BPA, ITECS BPA, • and CITES BPA Honored as VETS 50 and Inc. 5000 fastest Growing • Companies in America (Five consecutive years) Global Smart Leaders 20 Most Innovative Company • of the Year 2020 ACQ5 Global Awards 2019 • Entrepreneur 360 Best Company Pacific Life 2019 • North Alabama’s Best in Business 2020 • 50 Best Companies to Watch 2020 • Electronic Equipment Repair Best of 2021 (Seven • consecutive years) 10 Most Admired Companies of the Year, CXO • Fortune Always There for the Country R2C strives to keep pace with technological advances. Quality is R2C’s watchword. The company always ‘‘ ‘‘ We are open and honest with ourselves and those we serve and always look to do what is Good, Right, and True. works to improve processes, procedures, and personnel. Robert opines “If we are so blessed by our creator to continue to support America’s Heroes, I have no doubt that R2C will continue to provide unparalleled solutions and support to America’s Warfighter around the world.” The Formula to Success In his advice to upcoming entrepreneurs aspiring to venture into aviation industry, Robert advises “Success is being able to provide on time delivery of high-quality products to our customers and Warfighters in support of defending our nation. The formula to success is humility and genuine care for our people. In that, all things are possible.”
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  • 17. 1 Year 12 Issues $250 6 Months 6 Issues $130 3 Months 3 Issues $70 1 Month 1 Issue $25 CHOOSE OUR SUBSCRIPTION Stay in the known. Subscribe to CIOLOOK Get CIOLOOK Magazine in print, and digital on www.ciolook.com
  • 19. Greg Cruikshank Making Science Accessible and Pioneering Virtual Events & Conferences I n the world of advanced technology, it is essential for business leaders to have good technological acumen to come up with innovative solutions according to the changing needs of the market. They need to be well-aware of the potential of latest technologies and be flexible to incorporate latest technologies according to the changing times. For business leaders, leveraging professional and entrepreneurial skills is significantly important to make a difference in the industry. With over 20 years of sales and marketing experience at various Life Science and Biotech Companies, Greg Cruikshank leveraged his professional and entrepreneurial skills by starting Labroots in 2008. He is the CEO of Labroots. Labroots is the leading scientific social networking website, offering top scientific trending news and premier educational virtual events and webinars. The company provides virtual events, articles, and webcasts that go beyond the mundane and explore the latest discoveries in the world of science. Labroots users can stay atop their field by gaining continuing education credits from a wide range of topics through their participation in the webinars and virtual events. Pivoting from Physical to Virtual Events One of the biggest challenges that Labroots has faced this past year was the necessary growth with the exponential increase of business. Companies and universities around the world sought out new event marketing strategies and many came to Labroots to make the pivot into the virtual space. The company’s expertise in the virtual and hybrid event space has aided companies, across a variety of industries, pivot from physical to virtual events during the coronavirus pandemic. Contributing to the advancement of science through virtual content sharing capabilities, Labroots is a powerful advocate in amplifying global networks and communities. | June 2021 | 17
  • 20. Award Winning Performance Making the Most Interactive Experience Possible The pandemic has really put into perspective the value those in-person interactions, that is why Labroots has made it a goal to make the virtual event experience one that mimics the feel of a physical conference. The company’s custom virtual events host Zoom rooms, live chats, live surveys and polls, photo booths, in addition to the standard lobby, auditorium, exhibit, and poster halls, to make for the most interactive experience possible. Being Flexible with Business Strategies Greg says that it is 100% vital for businesses to align with sophisticated technologies in this current economic environment. He expresses that the coronavirus pandemic showed many business leaders how necessary it is to be flexible in business strategies. Labroots has been leveraging cutting-edge technologies from the get-go, it is a part of its blueprint. It is a part of the Labroots mission to help other companies make the shift into the digital world. Delivering Free and Accessible Virtual Events Labroots offers registration to all its virtual events free of cost, as well as continuing educational (CE) credits at all its virtual events and for many of its webinars. The company believes that science should be free and accessible, emphasizing digital innovation in scientific collaboration and learning. In addition to this, its custom virtual events have been a staple for companies to market their latest research and products since physical events were not an option. Keeping Science Fun Labroots has become a primary source for trending scientific news, webinars, virtual conferences and more. It has recently launched a Leaderboard gamification feature to the platform, allowing users to compete against others as they collect points based on their engagement on the site and event participation. In addition to the online portal, Labroots now has an online store, loaded with science-themed t-shirts for all science lovers. From topics like Genetics and Cell Biology, Labroots offers a large selection of t-shirts, mugs, and accessories for men and women. No matter what kind of science one enjoys, Labroots has apparel everyone will love. 2021 Company of the Year Internet & New Media (Gold Stevie Winner) 2019 Consumer Service of the Year (Gold Best in Biz Winner) 2019 Company of the Year Media & Entertainment (Gold Stevie Winner) 2019 Collaboration/Social Networking Solution (Bronze Stevie Winner) 2018 Creative Department of the Year (Bronze Best in Biz Winner) 2018 Operations Department of the Year (Bronze Best in Biz Winner) 2018 Marketing Department of the Year (Silver Stevie Winner) 2018 Global Sales Team of the Year (Bronze Stevie Winner) Being Up to Date with Latest Research Greg advises budding entrepreneurs to keep up with the latest technology and make sure they become an expert in their field. He says, that just like anyone seeking to become the best microbiologist or astrophysicist, it takes time, and one must be up to date on the latest research in one’s field. He says that same applies for business and advises them to be the best and to be the most updated on whatever field you are trying to make a name in. Labroots really came to life over the past year, and it has big goals ahead. It aims to continue to invite the best and brightest speakers to its virtual events, but the company also has changes coming to how it hosts its virtual events as a whole and the features that come with them. Stay tuned! | June 2021 | 18
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  • 22. G reatness of a leader is established by his or her ability to thrive even in the most provocative or most challenging situations. The substance of the leaders is revealed in the toughest situations. If they are able to calm their nerves even in difficult times and are able to deliver the good results even amidst challenges, they become the most valuable asset in the success of the organization. Their ability to thrive, no matter what the situation is, make them exceptional. Such leaders play a huge role in successful and sustained growth of the company. As it is believed courage is grace under pressure, substantial leaders never crumble even amidst the greatest pressure. They are not fazed by the external praise or criticism. They hold the ability to exhibit grace even in the situations of high pressure. This grace and calmness inside them helps them to deal with the challenges from inside-out approach and resolve the issues without creating a big havoc. Those who don’t have the guts to handle the pressure remain like a coal. But those who handle the pressure with grace are the people who one-day become like a diamond, just like coal under pressure transforms into diamond by undergoing through a tremendous pressure for many days. Therefore, ability to exhibit grace even in the times of pressure makes you a great leader. Secondly, talent and temperament both play a huge role in becoming the successful leader. Talents are the innate abilities that you are born with and that talents can be enhanced with good upbringing, training and associating with talented people. Temperament is the ability to channel the emotions most appropriately. You should have control over your emotions but should not be controlled by your emotions. You should not take decisions whimsically, but by thinking deliberately and acting on the conclusion of most logical, thoughtful and rational thought. Temperament is very much synonymous with emotional intelligence and morality is the foundation of appropriate temperament. You hold the potential to become the successful leader if you have appropriate talents as well right temperament. By associating with right people, you can develop your talent as well as temperament. By reading appropriate books, by having successful business leaders as your mentor or guide, you can certainly develop your talent as well as temperament. Right talents and right temperament help leaders to achieve something remarkable and that help them to make significant difference in their organization as well as to the clients and in the industry for a sustainable period of time. 20 | June 2021 |
  • 23. Having exceptional attributes like determination, persistence, patience, hard work coupled with smart work, ability to lead the team in the right direction, planning, right strategy, being innovative, and being technically smart, makes the leader of the organization very valuable. Exceptional attributes of the leader of the organization create a ripple effect on the people in the organization and that is huge for the organization. This inspires everyone in the organization to perform to their best of abilities and make a significant difference. The contribution of everyone leads to glorious achievements for the organization. The high level of trust in the competence and capabilities of each other create a good culture in the organization. The cooperation between everyone in the organization leads organization to a heightened success, resulting in a win-win for everyone in the organization. Setting the right example in front of others is the one of the best ways of leadership. Great leaders lead exemplarily by doing justice to their roles, routine, relationships and responsibilities and in turn inspire everyone. Moreover, great business leaders build another set of great business leaders with their ripple effect. This helps in the growth and expansion of the business of the organization tremendously. They promote the individual talents and cooperative behavior in their team members and lead with responsibility. They don’t hesitate in taking bold decisions. Business leaders who are thoughtfully decisive are able to do what needs to be done diligently. They address the needs that are needs to be addressed before it is too late. They act in the right interest of the organization based on the conclusion of logical and deliberated thought process. They act on the integrated thoughts. They are organized and precise in their approach. They utilize their intelligence, resources, talents, words and abilities in most constructive ways. They don’t act whimsically. But they act on their rational conclusions. The technical, ingenious and innovative smartness in them makes them most valuable. They destroy the prejudices by going beyond normal. They deliver more than needed. That makes them truly remarkable. Beginning of Greatness 21 | June 2021 |
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  • 26. Helping People Find the Right Legal Solution for their Unique Circumstances chieving success requires determination and Afocus. Once you decide to walk towards the goal, these traits make you committed to achieve it. Marla Vanessa Bojorge Zúñiga’s journey is the story of dedication to achieve her goals and reaching at the pinnacle of her career. Marla is the Owner of Bojorge & Associates Law Firm, an international corporate and immigration law firm located in Valencia (Spain). Her specialties stand in the areas of Immigration and Nationality Law, Corporate Law, and Consumer Rights. The firm practices immigration law and assist with Spain visas and travel, but it is diverse in capacity. It assists in proceedings and representation services mainly in Spanish immigration law. It provides businesses, employees, foreign resident citizens and foreign non-resident citizens with legal and consulting services in the areas of visa, immigration and business resources for opportunity. It also help people in purchasing a property in Spain or investment projects. Throughout her tenure, Marla has achieved many milestones. Let’s unveil different aspects of her journey through an interview conducted between her and CIOLook. Below are the highlights of the interview: Give us a brief overview of your position at your company, and your journey since inception. My legal vocation was born when I was 7 years old. Since my early age, I considered that the best profession for me was to be a lawyer/ juriste. It is as if a lamp has been placed in my heart to motivate me and guide me in my steps. I successfully completed my studies in Law in 1995 and I continued studying for 4 more years to become a Judge or Prosecutor in Spain as a public official in private studies. However, I saw that this would not give me full happiness, so I got an internship in a trial court in Switzerland. It is one of the best decisions I made since it helped me a lot in my current way of working. Once in Spain, I spent one more stage studying a Master in Business Consulting, once I finished it seemed to me that that was not my path either, so I applied for a selection to create my own company as a female entrepreneur presenting my own project of my own company a Law Firm. I was selected as one of the 3 representing projects by a Business School in Spain and by the Women's office in Valencia. To finish outlining my idea of the ideal job, I asked for and accepted a position in a law firm in Manhattan (USA) where I acquired the cosmopolitan skill that I considered I needed. It was ready. However, I considered that the world was not complete without including China and I submitted my candidacy in a tough selection obtaining a scholarship to study in Beijing by a Foundation of the Ministry of Economy of Spain. I flew directly from Manhattan to Beijing on a long flight. In China I acquired a totally different vision and experience than what I had known up to that moment and I obtained my last degree in Law. Once in Spain, I was totally ready and despite the global economic crisis I created my own law firm. Following my business plan that I had written before, I put my last name BOJORGE and I put the following phrase "and associates", but I will never associate. It is just a signature name. In turn, I had already registered my | June 2021 | 24
  • 27. Marla Vanessa Bojorge Zúñiga Owner Bojorge & Associates Law Firm | June 2021 | 25
  • 28. name as a trademark in the international classification at the Spanish Patent and Trademark Office; Marla Bojorge Zúñiga Lawyer in a registered trademark. My business idea became a reality and since then I have acquired numerous international awards including myself on serious lists where my opinion is taken into account. I am proud of my vision and now of my positioning. The road has been long, but I am happy. I have fulfilled my academic and now professional dreams. What is your opinion on the necessity for businesses to align their offerings with newer technological developments, especially when it comes to Digital Transformation? It's crucial. The ethical use of technology in business allows speed, simplicity and in many cases generates confidence in the consumer. And I repeat, I use ethical respecting the person himself. For example, the pandemic in 2020 highlighted the need to have a quick and effective option to continue working despite a situation that is global. What is your thought on the necessity of a positive work culture? In what ways do you implement it at your organization? It's basic. It helps the brain to work better and to its full capacity. People feel accepted, motivated and efficient. Anything that is a bonfire of vanities is disastrous. What people, what books, what life factors have influenced and impacted you? My Father (Moisés Bojorge), My Mother (Myriam Zúñiga), My Maternal Grandmother, my school Institute Pedagogical “ La Salle” in Managua, Nicaragua with my childhood friends, Pope Francis, in some cases Ursula von der Leyen. And as books, those that taught me to dream "LA ILIADA", "PLATERO and I", "The Manual of War" (China), "SIDARTHA", What is your take on CSR activity and in what ways have you contributed to the community? In Corporate Social Responsibility, I follow the 2030 agenda of United Nations particularly human rights. I participated in the draft of guideline for Spain in the commission of small business with comments and ideas. My last idea was "take care of Human Rights” How do you envision on sustaining your company’s competency in a cutthroat and volatile world of business? Where do you see your company in the next five years? Using technology more and more and striving to make this use suitable for people, companies and society as a whole. What are your future aspirations? What strategies are you undertaking to achieve those goals? Have a more balanced and advanced lifestyle with quality of life standards. As an established business leader, what would be your advice to the budding entrepreneurs aspiring to venture into the Law industry? Choose your mentor carefully. On the contrary, if you are in your own guide, then this is my piece of advice: "do not be afraid and be patient." We follow high ethical standard and have our own style of doing business and ideas. ‘‘ ‘‘ | June 2021 | 26
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  • 31. Patrick McCreesh Advising, Enabling and Developing Exceptional People U ndoubtedly, positivity influences the workplace culture to a great extent, but trust and trans- parency altogether are foundations for success of any company, believes an astute leader, Patrick McCreesh. He and his partners built Simatree with trust and transparency as the foundation. Simatree is a management consulting company that transforms businesses into modern leaders in strategy, data, technology and analytics. Patrick leads the company with the values of Empowering People, Inspiring Passion, Executing Excellence, Serving All, and Embrac- ing Change. Playing to Individual Strengths in Beginning Simatree was started in 2018 to focus on strategy, analytics, and technology advisory services. The four original partners were co-equals building the firm with equal roles that coalesced around an advisory practice. All were building their own business, driving their own clients, and trying to manage their own book. They quickly started to specialize. Patrick’s partner, Wes Flores clearly had the aptitude for technology and people strategy, where Patrick gravitated toward organizational strategy and internal management. Simatree’s other partners demonstrated strengths in business development. So, they split their time and focused. Having a Strong Consulting Team Simatree’s partners made some bets and tried a few different approaches to get their message into the market. Some things worked and others failed. They were starting to get traction before the pandemic hit, and then they had a delay on a few contracts. During the pandemic, they decided to focus on a few anchor clients through their deep relationships. Wes and Patrick started to build strong delivery teams around Simatree’s core services. Simatree now has a strong consulting team that is focused on digital transformation, analytical products, and change management. Simatree is deep in the insurance industry and the public sector where it will focus going forward. BeingInspiredbyaGenuineandAuthenticLeader Patrick grew up looking up to his father. When he was growing up, his father was an emerging manager in a large corporation. He watched him go from employee to leader running programs across a Fortune 500 company. The company went through massive evolutions in the 42 years his father worked there, but his father never changed his style or his core principles. Patrick’s father was a genuine and authentic leader who wanted to work hard and have a good work-life balance to be home with his children. As an entrepreneur, Patrick has made different choices about work-life balance, but that’s who he is and he | June 2021 | 29
  • 32. new product, it may be acquired and integrated, outdated, or replicated more effectively by a bigger player. The key is to understand the themes and needs of the industries where one operates and builds digital solutions against these thematic challenges. As advisors, Simatree operates within an ecosystem of technology providers and it grabs the providers that make sense for the solution they are developing. So, the company always wants to know why its clients are transforming and what technology is available, but it is less concerned with who is developing it, as it will find the right version for its client. Simatree’s team is comprised of experts in a range of technical and management fields to combine the right resources for the solution. Simatree’s philosophy is to bring principal level leadership to engagements, no matter the size, to ensure one’s solution starts and ends with expertise. Educating Executives and Leaders in Data Analytics Patrick believes corporations get benefits from society and he thinks the recent PPP program is a perfect example. Therefore, there is a responsibility to contribute. However, Patrick also believes in alignment. Simatree is a people company. Therefore, the company tries to contribute to society through education and needs to stay true to that while also finding the right way to be there for his family. Most importantly, Patrick’s father taught him how to treat people with the simple idea that there is no one better than you, but you aren’t better than anyone either. Patrick tries to inspire this approachable confidence in his team. Leveraging the Brain at Work and in Leadership The first book that had an impact on Patrick is ‘A Sense of Where You Are’ by John McPhee about Bill Bradley. Another book Patrick finds himself re-reading is Bad Leadership by Barbara Kellerman because it has such a simple framework for thinking about why people misbehave in their leadership roles. Patrick also loves the social and organizational research/writing that is being done by Daniel Pink, Malcolm Gladwell, Adam Grant, Amy Edmondson, and many others. In particular, Dan Pink’s A Whole New Mind is one of his favorites because it covers how one needs to start leveraging one’s whole brain at work and in leadership. Embracing Technology to Meet Transforming Needs of Clients Today, there is no way to stay completely aligned with new technology. By the time a leader understands a | June 2021 | 30
  • 33. opportunity. Simatree educates executives and leaders on data through round table sessions and the company focuses on building a more diverse workforce in the field of data and analytics. Being a Global Leader in Data Analytics and Digital Transformation Simatree is still small, but it is focusing on candidates and hiring practices that lead it toward a data science team that is more diverse than the teams Patrick has worked with in the past. In five years, Patrick foresees Simatree as a global leader in data analytics and digital transformation in highly regulated sectors like financial services and insurance, and working deeply in the public sector, mostly at the federal level. Having a Solid Idea and Building on it Consistently Patrick loves to tell his team that it is not about having the next great idea – it is about having a solid idea and being willing to be dogged about that idea. In his advice to emerging entrepreneurs he says, “It is about whether you are willing to drive that same idea consistently for 8-10 years and build. Maybe things will come faster, but if you can’t see yourself building for at least that long, you shouldn’t make the leap.” Simatree enables true customer- centric solutions with its strategic talent, industry leadership, and proven approaches. ‘ ‘ ‘‘ | June 2021 | 31
  • 34. The New Payment Era P ayment environment in Hong Kong has changed continuously over the years. Currently, we are experiencing a stage of transformation – from cash transactions to traditional cashless payment such as credit and debit cards being replaced by eWallets, mobile payments, virtual banking and the future usage of cryptocurrencies. In Hong Kong, the pandemic has accelerated the development of the payment industry. Most merchants are searching ways to improve the purchase experience for their clients while also implementing the online/eCommerce elements to their business. Payment Asia has designed and self-developed a mobile payment application called PA Pay – specifically for merchants – which integrates multiple payment channels, including credit and debit cards and a variety of eWallets. The application can also be applied to POS or smartphone operating systems. We offer various online payment solutions including Visa, MasterCard, UnionPay, Alipay and WeChat Pay. Through API, it can be integrated with online stores, H5 web pages and applets. Besides, we can guide merchants and personal clients in the process of setting up international bank accounts (IBAN) for payment settlements and operate as an offshore virtual bank. Payment Asia is now implementing blockchain technology to our payment platform and is actively Leader’s Viewpoint Lance Lau, Head Of Sales (Hong Kong Team) | June 2021 | 32
  • 35. developing an emerging cryptocurrency gateway. Although this can be seen as a baby step, it is still an efficient and effective way to get merchants to be ready for the new payment era. We deliver value by providing merchants with a familiar payment gateway experience while bridging the gap between digital and fiat currencies. Customers will be able to use this new payment option while merchants will be protected on the fluctuation of cryptocurrency. Features of Payment Asia’s Crypto Gateway: Ÿ Acceptance of major digital currencies (e.g., Bitcoin, Ethereum, Cardano, BCH, Stellar, USDT etc.) for online and offline payments. Ÿ Instant locking of rate to minimize merchants’ risk. Ÿ Withdrawal of funds in less than a business day. Ÿ Payment to merchant’s suppliers in 200+ countries with digital currencies. On top of payment processing solutions, Payment Asia’s services also cover online and offline eCommerce payment strategies, payment gateways integration, eCommerce management, artificial intelligence, big data and more. Our strength is based on creating a landscape for merchants and businesses in order to generate traffic and convert this into sales through our payment technology. As transactions are made, we implement big data for our merchants, through our secure and robust business intelligence system. This data will be used to create inbound and outbound digital marketing strategies for merchants, so as to increase their conversion rates. In addition, we have also developed a chatbot platform that uses artificial intelligence to realise real-time conversations to reinforce the interaction between brands and consumers. With Payment Asia’s extensive experience in the market, moving forward into the post-COVID world, we aim to redefine the benchmark of online/offline and mobile payments – not just in Hong Kong but on a global scale. Introduction of Payment Asia Payment Asia, established in 1999 in Hong Kong, has over 20 years’ experience in providing customised all-around payment strategies to more than 10,000 Asian and multinational companies. Taking the lead in the ePayment technology and eCommerce management market in Asia, the company helps merchants to continue to grow in the wave of technological development. NFT | June 2021 | 33
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  • 38. Stuart Torr President and CEO Integrated Sustainability | June 2021 | 36
  • 39. Stuart Torr Delivering an Integrated Approach to Water, Energy, and Waste Management W ith a purpose to bring a unique blend of engineering and science to front-end project delivery, an innovator, Stuart Torr founded Integrated Sustainability in 2010. The goal was to help clients effectively plan projects by establishing technology selection, but also better understand social and environmental trade-offs as they realized opportunities in an integrated approach to water, energy, and waste management. Stuart believed that industries needed a specialized group of consultants with a blend of business management, technical expertise, and environmental awareness to challenge conventional solutions provided by multinational consultancies. Integrated Sustainability has seen some transformational change since 2010. In the first 5 years, the company grew to 80 specialists in Calgary. Since 2015, this growth has continued with offices in Vancouver, Houston, and the Caribbean, providing services to a broad group of customers including government, municipalities, oil and gas, mining, pulp and paper, and agriculture clients. The company has become especially known as sustainable infrastructure specialists with a reputation for innovative and courageous solutions. These are the values that drive Integrated Sustainability today as it helps customers manage risks effectively by building more resilient and sustainable infrastructure for the future. Aligning with Modern Tech Advancements Integrated Sustainability is consistently looking for different and innovative methods to provide better service and solutions. Stuart says, “As entrepreneurs, we strive to be on the frontlines of leading innovation and technology. We do this by investing in research and development and working with companies that are developing leading-edge technologies that have the potential to be transformational. We have also used advanced technology to improve efficiencies in project delivery.” An example of this would be the use of real- time survey data in the company’s construction performance. The team uses technology to drive accountability and provide greater client transparency. They also continuously bring new ideas to the table that directly impact the environment and the communities where the projects are implemented. Integrated Sustainability has incubated software and hardware development in a company called Random Acronym. The company has built data platforms to make faster decisions and found solutions to transform methodology in data collection. Data collection, data cleansing, and dashboard interpretation has become a significant differentiator in being able to move fast and efficiently ahead of competition. A Progress Focused Work Environment When it comes to creating a positive work environment, Stuart believes that a corporate culture sets the drive, ambition, and heartbeat of every organization. At Integrated Sustainability, the management deliberately created a culture of people that would have the drive, inquisitiveness, vulnerability, and commitment that would set the company’s quality of product and performance apart. Stuart wanted Integrated Sustainability to be recognized as a group of determined first movers who challenge the status quo | June 2021 | 37
  • 40. and look for new ways to solve problems, all while caring about the environment, its people, and the relationships that it has built throughout the years. Employee empowerment has been key to Integrated Sustainability’s culture, but the company has also created a family culture focused on vulnerability, diversity, inclusion, and listening to different perspectives. Stuart mentions, “Our team is encouraged to pull together, speak out, and most importantly, be respectful of each other. Everyone is encouraged to be a leader, and in that fashion, we care for our people, their engagement, and their success. As we continue to grow, we are committed to providing a welcoming work environment that embraces vulnerability, diversity of thought, and expertise.” Lead with Humility and Tenacity Stuart thinks of two distinct characteristics that are particularly important to the early stages of building a company: humility and tenacity. Both characteristics A bold vision requires tenacity and endless perseverance. ‘‘ ‘‘ | June 2021 | 38
  • 41. are critical in business leadership. One needs an abundance of humility and patience to gain insight into critical decisions. He or she also requires self- awareness and patience to respectfully listen to his/her mentors, clients, and staff. Every decision has consequences and requires leadership. Leaders also need an abundance of tenacity and passion to help lead and inspire their team through every challenge. He opines, “At the start of any company, you are required to be engaged in every part of the business.” He further adds, “It is necessary to lead from the front, and at other times, one needs to jump in and has to lead from the trenches with unwavering commitment.” He believes that a bold vision requires tenacity and endless perseverance. Engaging in Community Services From the start, management at Integrated Sustainability believed it was essential to be engaged in community projects, not only for the company’s benefit, but for the benefit of its people as they grow in their careers. For this reason, the company supported the incubation of a not-for-profit group called ‘Energy for All’ that operated international projects from Integrated Sustainability’s offices in Calgary. Stuart thinks the synergistic relationship has allowed the staff to engage in projects to provide technical support for community development projects all over the world. Many of the staff have travelled to support these projects, allowing them to experience different cultures while using their skills to help make a difference in the communities that the company has worked in. Expanding while Exploring more Opportunities Integrated Sustainability is built with an inspired and talented group that wanted to push the envelope while making a difference. Stuart states, “We see tremendous opportunity in the growth of our business model through geographical expansion and future acquisition and continue to build on our entrepreneurial foundation by adding transformational opportunities to our portfolio.” While the company continues to offer the consulting and engineering services that it is well known for, it has expanded its portfolio offering to include lump-sum, full turnkey infrastructure development. This shift extends to both front-end financing and post commissioning operations of infrastructure projects. As per Stuart, Integrated Sustainability has built an exceptional team with both technical and commercial experience to deliver projects from concept development through to execution and operations. The company has also explored project execution models by partnering with its customers through fixed price, turnkey delivery, and own-operate commercial models. He asserts, “This innovative approach allows for integrated savings and project efficiencies throughout the entire supply chain, enabling customers to realize substantial value. Growing the team with our own construction specialists, construction equipment, and operating crews was the missing piece to round out our “Concept to Completion” delivery model.” | June 2021 | 39
  • 42. Trevor M. Saliba Managing Partner Global Head of Private Equity, M&A and Strategy NMS Consul ng LLC. | June 2021 | 40
  • 43. Trevor M. Saliba Driving Successful Growth of Business by Leading With Innovativeness and Integrity W inning the game of life requires maintaining integrity. Integrity is all about walking the talk, living by values, and leaving a legacy behind. Successful leaders recognize the value of maintaining integrity. They understand that integrity is essential pillar of trustworthy leadership. One such successful business leader who recognizes integrity as a most important component of success is Trevor M. Saliba. With his novel approach and shrewd financial acumen, Trevor has been at the helm of the growth of many successful companies. Currently, Trevor is serving as Managing Partner, Global Head of Private Equity, M&A and Strategy at NMS Consulting LLC. a global management consulting and strategic advisory firm. NMS Consulting’s mission is simple; being dedicated to an uncompromising principle of placing needs and goals of its clients above all others. It is a solution driven organization and is relentless in its constant pursuit to challenge established thinking, inspire innovation, and drive results. Growing Significantly Over a Period of Time In Trevor’s role as Managing Partner, he directly oversees the private equity, M&A and strategy practice groups for the firm where he works with a global client base comprised of private equity funds, public and private corporations on acquisitions, due diligence, divestitures, sales as well as general strategy which can cover market entry, sales growth and marketing. NMS Consulting has grown significantly over the past three years to an organization of over 250 professionals across 15 offices. Utilizing Technology to Make Processes Easier While it can be quite overwhelming for clients to undertake the initiative to “go digital”, Trevor really does think that not being digital in this era is a disadvantage. Technology can make processes so much easier, but as they have just experienced through the COVID 19 pandemic, it was a true test of which company was truly digital and able to operate and scale and who needed to adopt being digital. Valuing Everyone’s Opinion While putting the importance of positive work culture Trevor says “From my perspective in a way that yields productivity and teamwork, I think sometimes organizations get lost on making the work environment less like work, when work is and should be work. If you are fortunate enough to love what you do for work, then it’s easy.” NMS Consulting tries to create a very casual horizontal hierarchy with an open-door policy where everyone’s opinion matters. Trevor has often been surprised when junior staffers are asked their opinion about a topic in meetings; they are usually surprised that the senior staff would care what they have to say. He believes that sometimes one can get the best feedback or perspective from someone’s new and fresh perspective. Recognizing Integrity As a Key Component for Success When asked about people, books, or life factors that have influenced and impacted him, Trevor admires Jamie Dimon, the CEO of JP Morgan, stating that he is | June 2021 | 41
  • 44. an excellent example of a leader who has built an amazing organization without overextending or putting strain on their finances. He just finished his biography, Last Man Standing, and mentions that many would be surprised at how he arrived as CEO of what has become arguably the world’s best run bank. Another great book Trevor is inspired by is Sapiens: A Brief History of Humankind. He states that it’s a fantastic overview of humankind starting from the stone age until now. Making Professional Consulting Affordable In the opinion of Trevor, consulting industry is a unique value proposition; it usually is sought after by firms that can afford it. It’s deemed as a corporate luxury, but many smaller firms who often avoid hiring consultants do so solely because of the expense, unless there is some event that requires it. NMS Consulting has created a structure that is built on being entrepreneurial so that any company can afford professional consulting. The company is able to do this based on the way it operates its own firm, but also because its team has a general underlying desire to truly help clients first. Engaging in Multiple Sector or Services Group According to Trevor, the consulting industry is incredible because it literally touches every sector. Some would argue so does law, but consulting allows an ability to engage in multiple levels. Trevor advice to anyone starting out is to take on as many different types of assignments as one can. “Try to avoid being placed into a particular practice group. Ask to change sector or services group and make sure to advise your supervisor that you are doing it to be a better consultant,” he asserts. More than just a consulting firm, NMS Consulting is a dedicated catalyst for the growth and success of business of its clients on many levels. ‘ ‘ | June 2021 | 42