Jeremy Boss - Information: Central to the CIO role
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Jeremy Boss, CIO Audit Commission spoke at the CIO Event (dot) com
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Jeremy Boss - Information: Central to the CIO role
- 1. Jeremy Boss Information: Central to the CIO
- 2. Restaurants in Bath don’t come Ranked 90 of 287 Restaurants in much finer than this, where head Bath (56 Reviews) chef and his brigade work closely to develop the synthesis of innovative cuisine within 5 out of 5 : “Fine dinning at its best, this rich architectural setting, striving to luxurious setting, ultimate service.” create the very best gourmet cuisine using Reviewed 19 September 2012 the finest local ingredients. 4 out of 5 : “Old World Class” Reviewed 8 September 2012 1 out of 5: “The Dire House” Reviewed 27 August 2012
- 3. A deluge of data? BYOD BIG DATA SOCIAL CLOUD MEDIA ANALYTICS
- 4. Getting it wrong is bad news! Security breaches cost UK billions, says PwC Time to protect your sensitive data as leaks go up by over 1000 per cent Data theft hurts Sony's image Seven banks in New York Libor probe ICO slaps Scottish council with £250,000 fine
- 5. “Exemplar councils have the right culture, people and standards to provide good information, but most councils do not, and so are missing opportunities to improve services and save money.” “Good information helps councils to improve the quality of their services, find savings and manage risks. … Councils recognise the importance of good information, and 94 per cent say that information has become an increased strategic priority”
- 7. Never forget the “I” in CIO
- 8. Value of Information Economy Efficiency Effectiveness “Gathering” “Informative” “Improved Decisions” Qualitative Data Analysis Knowledge Outcomes Quantitative
- 9. COUNT: Collection Once Use Numerous Times
- 10. Relevance, quality and presentation (RQP) are key characteristics for useful information.’
- 11. Government ICT Strategy – Information Principles
- 12. I can rely on this information to hold public servants to account I can use this for evidence This information enables me based policy making to deliver better services TRUST I know sensitive information I know this information is has been properly protected suitable for publication
- 13. Sources: Information Principles http://www.cabinetoffice.gov.uk/resource-library/uk-government-ict-strategy-resources Audit Commission Reports: http://www.audit-commission.gov.uk/nationalstudies/localgov/Pages/intheknow.aspx http://www.audit-commission.gov.uk/nationalstudies/localgov/istheresomething/Pages/Default.aspx http://www.audit-commission.gov.uk/nationalstudies/localgov/Pages/nothingbutthetruth.aspx http://www.audit-commission.gov.uk/nationalstudies/localgov/thetruthisoutthere/Pages/default.aspx
Notas do Editor
- Information used in decisions must be fit for the specific decision being made. This means it must be relevant and of a sufficient quality for the decision at hand. It also needs to be presented in a way that decision makers will understand, taking account of their personal preferences, skills and available time. Relevance, quality and presentation (RQP) are key characteristics for useful information.’RelevantDifferent decisions require different information, and judging what information is relevant for a decision is not easy. ..Performance indicators alone will not be adequate for important decisions. ..Aggregating information (for example over geography or time), using a range of information from different sources, and sharing information, will generate a fuller picture. Quality ..Data should be captured once and used numerous times. ..Data should be sufficiently accurate for the intended purpose. Highly accurate data are often neither cost-effective nor possible for many decisions. ..Decision makers need to judge how quickly and frequently they need information. Some information may need to be updated and available immediately, in real-time, but for many political, financial and strategic issues, understanding trends over time is more important than immediacy. Presentation ..Relevant, good quality, information will not help decision makers if they cannot understand it. ..How information is presented, and what story it helps to tell, can affect the decisions based upon it. ..The way information is presented, therefore, needs to be tailored for both the audience and the decision at hand
- Other questions can easily be addedI know this is the best information we have across governmentThe information is managed efficiently and effectively (COUNT principle – Collect Once Use Numerous Times)I know this information has been saved for the future (and as a proper public record)I know this information can be easily reusedThis information is analysed and presented well to maximise its value (RQP: Relevant to the decision in hand, of the appropriate Quality, and Presented well)