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A Newcomer's Perspective - Challenges and Opportunities

  1. A presentation to the CILIP Ireland and LAI Joint Conference and Exhibition – 19th April 2018 Jim O’Hagan, Chief Executive A Newcomer’s Perspective: Challenges and opportunities
  2. What I propose covering:- • A bit about me - How did I get here? • About Libraries NI • Challenges • Opportunities • Some of the work Libraries NI has been doing in recent years • First impressions
  3. About me, my background (How did I get here?)
  4. Reading habits – …. for pleasure ….for personal development ….for work!
  5. Reading habits –
  6. About Libraries NI PURPOSE Libraries NI has statutory responsibility for the provision of public library services in Northern Ireland. VISION A visible, accessible and inclusive library services at the heart of communities, changing lives and valued by all. MISSION Connecting people with information, ideas and experiences to foster lifelong learning, inspire curiosity, provide enjoyment and strengthen communities. VALUES • Caring • Accountable • Responsive
  7. About Libraries NI - Our Network comprises: •96 libraries •2 heritage libraries •Mobile libraries •Homecall service •Online •Outreach 89% of the population lives within 2 miles of a library service point 29 - rural 31 - most deprived areas
  8. About Libraries NI - Staff working for Libraries NI Customers – no. of active members290,000 700 Lending – issues and renewals Operating costs £38m 5m + Public access terminal and WiFi use Participation in core programmes 338,000 1.15m All figures based on the 2016/17 year
  9. Challenges - • Political uncertainty – potential impacts and implications • Sustainability • Managing / maintaining a large dispersed network • Perception – of what a library is • Developing staff, structures, skills and capacity to meet new service demands • Securing investment in physical infrastructure • Updating and modernising core systems and services
  10. Opportunities - • Libraries NI now well established • Experienced knowledgeable staff • Single regional organisation structure and network • A network that reaches into the heart of communities • A customer base that cares • Good public and public representative support • Trusted staff and trusted space
  11. Opportunities - • Links with Department for Communities • Draft Programme for Government, cross- cutting themes (health, wellbeing, education, economy • Community Planning – statutory partner • Partnerships • The rise of the digital age
  12. Belfast Central Library – A huge challenge, A huge opportunity!
  13. Libraries NI – responding to challenges and opportunities Some examples…. •Investment in infrastructure •Core programmes •Digital literacy and digital inclusion
  14. Kilkeel Library Investing in infrastructure
  15. Dungiven Library
  16. Draperstown Library
  17. Lisnaskea Library
  18. alls Road Library
  19. Lisburn City Library
  20. Core programmes - Children’s programmesAdult’s programmes •Tea and Newspapers •Knit and Knatter •Job clubs •Reading Groups •Computer classes •Mindfulness, Nutrition and Health events •Rhythm and Rhyme •Rub-a-Dub Hub •Storytime •Children’s Reading Groups •Big Summer Read •Accelerated Reader
  21. Core programmes - Rhythm and Rhyme  Starting Young  Over 180,000 participants attended Rhythm and Rhyme sessions during 2016/17  Parent quote: “I think it prepares the children for school. My older boy used to come here and when he started school you could really see the difference in him compared with some of the other children. He mixed better, was streets ahead, and I put that down to him”
  22. Digital literacy and digital inclusion ome key facts and figures • 23% of N Ireland population lack basic digital skills • Women are less likely to have basic digital skills • People aged over 55 are most likely to lack basic digital skills • People from C2DE households are most likely to lack basic digital skills Percentage of people in N Ireland who have never used the Internet
  23. • Access to broadband and Wi-Fi • Skills – Got IT?, Go ON • Supported access • Inclusive approach • Events and partnering – ‘Google Garage’ Digital literacy and digital inclusionA flavour of what’s happening in Libraries NI…..
  24. • Some big challenges • Some big opportunities • Good work being done • Collegiality • Public service • A great team of people Some concluding remarks / impressions Not quite 100 days in…..
  25. Reading habits –
  26. Connect with us