Presentation to the Suffolk Libraries Staff Conference in Ipswich looking at the many ways in which public libraries help their users improve their lives.

1. Your library changes lives
Nick Poole, CEO, CILIP
07/11/2016

2. The work you do every single day
transforms the lives of the people
who use your services...

3. Your
local
library
Welcoming
spaces with
good IT
Committed
professionals
High-quality
information
& reading
materials
Great
services &
activities

4. Changing lives...
• Opportunities, enterprise and employment
• Public health & wellbeing
• Vulnerable groups
• Literacy and digital skills

5. Opportunities, skills and employment...
Your library is ideally placed to support and develop local
people, bringing them opportunities to learn, work, create and
prosper.

7. Leeds Central Library
developed a targeted
service for members of the
city’s young BME
community, many of whom
experienced poor formal
education and were long-
term unemployed,
providing them with
training, opportunities and
employment in the creative
industries.

8. “Fast forward to now & I’ve released my debut EP, where the lyrics
were recorded here. People always think of the library as quiet, but
we’re able to operate successfully in here.”

10. >100
NEW
BUSINESSES
LAUNCHED
900LOCAL ENTREPRENEURS SUPPORTED
BOAT-BUILDING
CREATIVE INDUSTRIES
VETERINARY LAB SERVICES
SPANISH TUTORING
SOCIAL MEDIA TRAINING
10%OFTHE REGION’S STARTUPS
SUPPORTED INTHE LIBRARY
NEW JOBS AND APPRENTICESHIPS
CREATED FOR THE REGION

12. http://startupbritain.org/local-support/

13. 560,000
MORETHAN
NEW STARTUP BUSINESSES HAVE BEEN REGISTERED IN 2016

14. Public health and wellbeing...
Your library helps reduce the burden on the NHS every day,
supporting mental health conditions and helping individuals
take better control of their diet, health and wellbeing while
tackling social isolation & loneliness.

15. “We want true partnership and
real change. How can health be
part of the library service, day-
to-day?”

16. “Public health are able to
identify the key health
challenges in Norfolk, and then
through libraries we feel we’re
ideal venues to deliver health
messages through events,
activities and information.”

17. “One of the key things is that
for once the person isn’t
treated as a patient, as a client,
as someone with an issue.
They’re just a person.”
Julie Walken, Bibliotherapy
Trainer, Kirklees

18. St Helens Libraries ‘Cultural Hubs’ combine creative arts & library services to
help people who need or are at risk of needing access to social care.

19. 15.4MILLION
IN 2010THERE WERE AT LEAST
PEOPLE WITH AT LEAST 1 LONG-TERM CONDITION (30% OFTHE POPULATON)
BY 2025THIS IS ESTIMATEDTO RISETO
18MILLION

20. 1mTHE NUMBER OF
PATIENTSTREATED
BYTHE NHS EVERY
36 HOURS
1mTHE NUMBER OF
VISITSTO UK
PUBLIC LIBRARIES
EVERY 36 HOURS

21. Vulnerable and disadvantaged groups...
Everyday, your library helps some of the most vulnerable and
disadvantaged people in our society to build better lives.

22. Surrey Libraries helping to tackle domestic abuse working with local
survivors’ groups

23. “One of our users, a
veteran, recorded his
memories in the library &
sent the recording to his 13
year-old grandson. And to
his grandson suddenly he
wasn’t this old man in a
home anymore, but a
vibrant young man serving
on the front line in
Palestine”
Sefton Libraries ‘Lost
Voices’ project

24. Kirklees Library
Service & charity The
Mission
(Huddersfield)
collaborate to provide
reader development,
creative activities &
employment support
for people with
housing issues, in
temporary
accommodation or
looking for housing.

25. Literacy and digital skills...
Your library helps people to help themselves – giving people
the skills they need to get on in life.

26. North Ayrshire’s ‘Appiness’ project supports parents and carers to use educational apps which help
their children with early years reading. The process involved a 4-week curriculum covering Internet
safety, interactive books, literacy, numeracy, music, art, science and technology.

27. Lambeth Libraries ‘Digital
Bazaar’ encourages local
people to share their
digital skills to help others
develop their digital
literacy...

29. These are just the projects you can see. We never know, when
someone walks into our libraries, what hopes, ideas, needs or
experiences they bring with them.
Every single visit is an opportunity to change someone’s life
for the better, forever.

31. Thank you for inviting me to
join you at this year’s Suffolk
Libraries event.
Find out more and get
involved at
http://www.cilip.org.uk/lcla
@NickPoole1
@CILIPinfo