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AIPMM Webinar Series

                         http://www.aipmm.com
  © AIPMM 2013

Friday, February 1, 13
© AIPMM 2013           http://www.aipmm.com
Friday, February 1, 13
© AIPMM 2013           http://www.aipmm.com
Friday, February 1, 13
Founded 1998
                         Largest Product Management professional
                           group
                         Provides professional development , training
                           and certification
                          • Certified Product Manager
                          • Certified Product Marketing Manager
                          • Agile Certified Product Manager
                          •Certified Innovation Leader
  © AIPMM 2013

Friday, February 1, 13
Today’s Speakers
         Moderator:
                  Cindy F. Solomon, CPM, CPMM
                  Founder, Global Product Management Talk
                  Producer, Startup Product Summit http://startupproduct.com
                  @cindyfsolomon @ProdMgmtTalk @startupproduct


         Presenter:

                  Joe Stump
                  Co-Founder, Sprint.ly

  © AIPMM 2013                    @AIPMM #prodmgmt                 http://www.aipmm.com
Friday, February 1, 13
Stay on To Win!
               •Keep your Chat box open!
               •Post your Questions in the Questions box during
               the session for Joe to answer during the Q&A at the
               end!


               Participants who ask questions will be entered into
               the drawings to win 6 Months Free Access to
               Sprint.ly AND free ticket to the San Francisco
               Startup Product Summit!


               All Winners will be announced at the end of the
               session!

  © AIPMM 2013             @AIPMM #prodmgmt        http://www.aipmm.com
Friday, February 1, 13
Product Innovation Leader
                   February 5, 6, 7, 2013 8:30 AM - 5:00 PM  Special Package Price:  $1797.00 

           Product Innovation Leadership Training February 5 & 6, 2013 / 8:30 AM - 5:00 PM
                 The course includes 2 Day Intensive Training ($1697 value), Certified Innovation
                 Leader (CIL®) certification exam fee ($395 value), and a 1 year premium AIPMM
              membership ($175 value). This course also offers 16 PDUs for PMI® certified Project
                                       Management Professionals (PMP®). 
                                       http://aipmm.myshopify.com/
            
                     Startup Product Summit  February 7, 2013 / 8:30 AM - 5:30 PM
                1-Day Conference: Discover how to work together to develop amazing products.  
                ($349 value) bringing together everyone who touches product at a company to talk
              frankly with a healthy mix of product managers, engineers, marketers and designers
                   speaking from their experiences about products from every angle, including
                  prototyping, roadmapping and marketing. Additional PDUs available. http://
                                               startupproduct.com


                               Startup Product Talks February 7, 2013 6:30 PM – 10 PM
                         San Francisco meetup networking event included as part of Developer Week
                                    ($10+ value includes refreshments, beer & wine)


  © AIPMM 2013                        @AIPMM #prodmgmt                    http://www.aipmm.com
Friday, February 1, 13
FEATURED PRESENTATION


  © AIPMM 2013                          http://www.aipmm.com
Friday, February 1, 13
Informing Product
                         Decisions: How To Move
                         Faster With Less Process
                              Joe Stump, CEO of Sprint.ly




Friday, February 1, 13
• Early employee at three startups ranging
                           from bootstrapped to venture funded.
                         • Angel investor in three startups.
                         • Advisor to seven venture funded startups.
                         • Cofounder of three venture funded
                           startups (SimpleGeo, attachments.me, &
                           Sprint.ly).



Friday, February 1, 13
About Joe Stump

                         •   Early employee at three
                             startups ranging from
                             bootstrapped to venture
                             funded.
                         •   Angel investor in three
                             startups.
                         •   Advisor to seven venture
                             funded startups.
                         •   Cofounder of three venture
                             funded startups (SimpleGeo,
                             attachments.me, & Sprint.ly).
                         •   @joestump or joe@stu.mp

Friday, February 1, 13
Warring Factions




Friday, February 1, 13
Business
                                       PMs        Makers
                    Stakeholders

                         Faction A   Mediators   Faction B




Friday, February 1, 13
Check Your Ego

Friday, February 1, 13
EVERYONE IN YOUR
                   COMPANY IS
                   CAPABLE OF
                 HAVING A GREAT
                      IDEA.
Friday, February 1, 13
Business Stakeholders




Friday, February 1, 13
Quickly




                         Correctly             Cheaply


Friday, February 1, 13
YOU CAN’T HAVE
                         YOUR CAKE AND
                           EAT IT TOO.


Friday, February 1, 13
“Want to increase
                    innovation? Lower the cost
                            of failure.”
                               Joi Ito




Friday, February 1, 13
ALLOW ENGINEERS
                    TO INVEST IN
                   AUTOMATION &
                     TESTING.

Friday, February 1, 13
Why?

                         • Iterating on your product is all about
                           shortening feedback loops
                         • Continuous deployment allows you to ship
                           on code commit
                         • Automated testing allows for aggressive
                           refactoring with confidence



Friday, February 1, 13
“The best products in
                         the world start out as
                               features.”
                           Kevin Systrom, CEO of Instagram




Friday, February 1, 13
Implementing vision
                               takes time

              Inception                      Your brain




                         Funding v1.0




Friday, February 1, 13
Questions?

Friday, February 1, 13
Makers




Friday, February 1, 13
“You should get a CS
                degree. It's the only degree
               that automatically makes you
                   an expert on politics,
                    finance, religion, and
                        economics.”
                          @thejayfields



Friday, February 1, 13
MAKERS ARE NOT
                 EXPERTS IN SALES,
                  MARKETING, NOR
                     BUSINESS
                   DEVELOPMENT.
Friday, February 1, 13
A Sampling of Non-
                  Technical Product TODOs
                         •   Financial model creation for
                             pricing
                                                            •   Messaging
                                                            •   Documentation
                         •   Customer development
                         •   Copywriting
                                                            •   Screencasts & Videos

                         •   Marketing plan for launch      •   Marketing materials

                         •   Public relations               •   Capturing requirements

                         •   Support                        •   Business development

                         •   Community development          •   Funnel analysis

                         •   Sales training                 •   Market research

                         •   Managing beta testers          •   Blog announcement
                         •   Contract negotiation           •   Newsletter announcement



Friday, February 1, 13
SIMPLEGEO’S
                   PRODUCT LAUNCH
                   CHECKLIST HAD 41
                   NON-ENGINEERING
                      ITEMS ON IT.
Friday, February 1, 13
Friday, February 1, 13
Friday, February 1, 13
Friday, February 1, 13
ENGINEERS ARE NOT
              DESIGNERS.
          (SERIOUSLY. THAT IS
                UGLY.)

Friday, February 1, 13
DEVELOPERS ARE NOT
           THE TARGET CUSTOMER.
            (NO, REALLY, NOBODY
                CARES ABOUT
                 KEYBOARD
                SHORTCUTS.)

Friday, February 1, 13
“Focus on the problem. If
           you’re only excited about the
            solution, you’ll lose interest
           when your solution doesn’t fix
                   the problem. ”
                         Adil Wali, CTO of ModCloth


Friday, February 1, 13
Questions?

Friday, February 1, 13
Delivering Product




Friday, February 1, 13
“If you’re not embarrassed
                      when you ship your first
                       version you waited too
                                 long.”
                         Reid Hoffman, Founder of LinkedIn




Friday, February 1, 13
Product is Trench Warfare




Friday, February 1, 13
BE MILITANT IN
                         YOUR MINIMALLY
                         VIABLE PRODUCT
                              (MVP).

Friday, February 1, 13
Approaching Product
                         1. Focus on a single use case that addresses
                            the problem
                         2. Start with a minimal core set of features
                         3. Release and listen to your users
                         4. Question your initial assumptions based on
                            feedback
                         5. Rinse and repeat


Friday, February 1, 13
Iterating on Your
                                   Product
                         1. Have a great idea
                         2. Wireframe in Balsamiq (or whatever)
                         3. Designer creates a static mockup
                         4. Static mockup is thrown “over the wall” to
                            engineering to implement



Friday, February 1, 13
Seriously?


Friday, February 1, 13
Oh, whoops.

                         • Turns out static mockups are ... static
                         • Engineers implement it only to find out the
                           UX is terrible
                         • Engineering is unable to implement critical
                           features



Friday, February 1, 13
INVOLVE
                      ENGINEERING IN
                       THE PRODUCT
                     DESIGN PROCESS.

Friday, February 1, 13
Why would I do that?

                         • Nobody knows your data better than your
                           engineers
                         • You likely aren’t an expert at data
                           algorithms
                         • They are your company’s best technologists

Friday, February 1, 13
Iterating the Yardsale
                                   Way™
                         1. Choose guiding rules based on the problem
                         2. Have a great idea
                         3. Wireframe in Balsamiq (or whatever)
                         4. Engage engineering to build a vanilla prototype (e.g.
                            Default Bootstrap or iOS/Android UI components)
                         5. Play, tweak, rinse, repeat
                         6. Once UX is nailed have a designer polish to
                            perfection


Friday, February 1, 13
Promote
                           Ownership

                         Yay!




Friday, February 1, 13
Why is this better?

                         • Designer’s time is not lost on features that
                           are not shippable
                         • Timelines will not be disrupted by
                           unforeseen technical hurdles
                         • Avoids angering the engineers

Friday, February 1, 13
Process Interrupts




Friday, February 1, 13
PRODUCTS ARE
                           EITHER DATE-
                            DRIVEN OR
                         FEATURE-DRIVEN.

Friday, February 1, 13
Non-Blocking Development
                           (NBD)
                         1. No sprints, milestones, or dates are tracked by
                            engineering
                         2. Items are scored, velocity is tracked
                         3. Each developer works on an item to
                            completion in a feature branch
                         4. Pull request via GitHub for review
                         5. Feature deployed immediately upon approval
                            via continuous deployment


Friday, February 1, 13
Why is this better?

                         • Shares reactive qualities of Kanban
                         • Velocity metrics allow you to do reasonable
                           capacity planning
                         • Features ship in real-time as they’re
                           completed



Friday, February 1, 13
“You can’t ship process.”
                             VP of Product, Live Nation Labs




Friday, February 1, 13
Questions?

Friday, February 1, 13
About Joe Stump

                         •   Early employee at three
                             startups ranging from
                             bootstrapped to venture
                             funded.
                         •   Angel investor in three
                             startups.
                         •   Advisor to seven venture
                             funded startups.
                         •   Cofounder of three venture
                             funded startups (SimpleGeo,
                             attachments.me, & Sprint.ly).
                         •   @joestump or joe@stu.mp

Friday, February 1, 13
Please Join Us Again!
                                     AIPMM Webinar Series:   Friday Feb 15
                         DIFFERENCES BETWEEN PROJECT MANAGEMENT & PRODUCT MANAGEMENT
                                       http://aipmm.com/aipmm_webinars/



               Global Product Management Talk    Monday Feb 4 w/ Mariya Yao Product
                                                   Strategist
                                     http://www.blogtalkradio.com/prodmgmttalk
           ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

            3 Day Product Innovation Training, Certification Credential & Conference
                                      San Francisco, CA



                         PRODUCT INNOVATION LEADER        STARTUP PRODUCT SUMMIT
                         http://aipmm.myshopify.com/      startupproduct.com
                  February 5 & 6, 2013     February 7, 2013
           +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
           ++++++++++++++
           Stay Informed!

  © AIPMM 2013                            @AIPMM                           http://
                                                                           www.aipmm.com
Friday, February 1, 13

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AIPMM Webcast: Informing Product Decisions: How To Move Faster With Less Process

  • 1. AIPMM Webinar Series http://www.aipmm.com © AIPMM 2013 Friday, February 1, 13
  • 2. © AIPMM 2013 http://www.aipmm.com Friday, February 1, 13
  • 3. © AIPMM 2013 http://www.aipmm.com Friday, February 1, 13
  • 4. Founded 1998 Largest Product Management professional group Provides professional development , training and certification • Certified Product Manager • Certified Product Marketing Manager • Agile Certified Product Manager •Certified Innovation Leader © AIPMM 2013 Friday, February 1, 13
  • 5. Today’s Speakers Moderator: Cindy F. Solomon, CPM, CPMM Founder, Global Product Management Talk Producer, Startup Product Summit http://startupproduct.com @cindyfsolomon @ProdMgmtTalk @startupproduct Presenter: Joe Stump Co-Founder, Sprint.ly © AIPMM 2013 @AIPMM #prodmgmt http://www.aipmm.com Friday, February 1, 13
  • 6. Stay on To Win! •Keep your Chat box open! •Post your Questions in the Questions box during the session for Joe to answer during the Q&A at the end! Participants who ask questions will be entered into the drawings to win 6 Months Free Access to Sprint.ly AND free ticket to the San Francisco Startup Product Summit! All Winners will be announced at the end of the session! © AIPMM 2013 @AIPMM #prodmgmt http://www.aipmm.com Friday, February 1, 13
  • 7. Product Innovation Leader February 5, 6, 7, 2013 8:30 AM - 5:00 PM  Special Package Price:  $1797.00  Product Innovation Leadership Training February 5 & 6, 2013 / 8:30 AM - 5:00 PM The course includes 2 Day Intensive Training ($1697 value), Certified Innovation Leader (CIL®) certification exam fee ($395 value), and a 1 year premium AIPMM membership ($175 value). This course also offers 16 PDUs for PMI® certified Project Management Professionals (PMP®).  http://aipmm.myshopify.com/     Startup Product Summit  February 7, 2013 / 8:30 AM - 5:30 PM 1-Day Conference: Discover how to work together to develop amazing products.   ($349 value) bringing together everyone who touches product at a company to talk frankly with a healthy mix of product managers, engineers, marketers and designers speaking from their experiences about products from every angle, including prototyping, roadmapping and marketing. Additional PDUs available. http:// startupproduct.com Startup Product Talks February 7, 2013 6:30 PM – 10 PM San Francisco meetup networking event included as part of Developer Week ($10+ value includes refreshments, beer & wine) © AIPMM 2013 @AIPMM #prodmgmt http://www.aipmm.com Friday, February 1, 13
  • 8. FEATURED PRESENTATION © AIPMM 2013 http://www.aipmm.com Friday, February 1, 13
  • 9. Informing Product Decisions: How To Move Faster With Less Process Joe Stump, CEO of Sprint.ly Friday, February 1, 13
  • 10. • Early employee at three startups ranging from bootstrapped to venture funded. • Angel investor in three startups. • Advisor to seven venture funded startups. • Cofounder of three venture funded startups (SimpleGeo, attachments.me, & Sprint.ly). Friday, February 1, 13
  • 11. About Joe Stump • Early employee at three startups ranging from bootstrapped to venture funded. • Angel investor in three startups. • Advisor to seven venture funded startups. • Cofounder of three venture funded startups (SimpleGeo, attachments.me, & Sprint.ly). • @joestump or joe@stu.mp Friday, February 1, 13
  • 13. Business PMs Makers Stakeholders Faction A Mediators Faction B Friday, February 1, 13
  • 14. Check Your Ego Friday, February 1, 13
  • 15. EVERYONE IN YOUR COMPANY IS CAPABLE OF HAVING A GREAT IDEA. Friday, February 1, 13
  • 17. Quickly Correctly Cheaply Friday, February 1, 13
  • 18. YOU CAN’T HAVE YOUR CAKE AND EAT IT TOO. Friday, February 1, 13
  • 19. “Want to increase innovation? Lower the cost of failure.” Joi Ito Friday, February 1, 13
  • 20. ALLOW ENGINEERS TO INVEST IN AUTOMATION & TESTING. Friday, February 1, 13
  • 21. Why? • Iterating on your product is all about shortening feedback loops • Continuous deployment allows you to ship on code commit • Automated testing allows for aggressive refactoring with confidence Friday, February 1, 13
  • 22. “The best products in the world start out as features.” Kevin Systrom, CEO of Instagram Friday, February 1, 13
  • 23. Implementing vision takes time Inception Your brain Funding v1.0 Friday, February 1, 13
  • 26. “You should get a CS degree. It's the only degree that automatically makes you an expert on politics, finance, religion, and economics.” @thejayfields Friday, February 1, 13
  • 27. MAKERS ARE NOT EXPERTS IN SALES, MARKETING, NOR BUSINESS DEVELOPMENT. Friday, February 1, 13
  • 28. A Sampling of Non- Technical Product TODOs • Financial model creation for pricing • Messaging • Documentation • Customer development • Copywriting • Screencasts & Videos • Marketing plan for launch • Marketing materials • Public relations • Capturing requirements • Support • Business development • Community development • Funnel analysis • Sales training • Market research • Managing beta testers • Blog announcement • Contract negotiation • Newsletter announcement Friday, February 1, 13
  • 29. SIMPLEGEO’S PRODUCT LAUNCH CHECKLIST HAD 41 NON-ENGINEERING ITEMS ON IT. Friday, February 1, 13
  • 33. ENGINEERS ARE NOT DESIGNERS. (SERIOUSLY. THAT IS UGLY.) Friday, February 1, 13
  • 34. DEVELOPERS ARE NOT THE TARGET CUSTOMER. (NO, REALLY, NOBODY CARES ABOUT KEYBOARD SHORTCUTS.) Friday, February 1, 13
  • 35. “Focus on the problem. If you’re only excited about the solution, you’ll lose interest when your solution doesn’t fix the problem. ” Adil Wali, CTO of ModCloth Friday, February 1, 13
  • 38. “If you’re not embarrassed when you ship your first version you waited too long.” Reid Hoffman, Founder of LinkedIn Friday, February 1, 13
  • 39. Product is Trench Warfare Friday, February 1, 13
  • 40. BE MILITANT IN YOUR MINIMALLY VIABLE PRODUCT (MVP). Friday, February 1, 13
  • 41. Approaching Product 1. Focus on a single use case that addresses the problem 2. Start with a minimal core set of features 3. Release and listen to your users 4. Question your initial assumptions based on feedback 5. Rinse and repeat Friday, February 1, 13
  • 42. Iterating on Your Product 1. Have a great idea 2. Wireframe in Balsamiq (or whatever) 3. Designer creates a static mockup 4. Static mockup is thrown “over the wall” to engineering to implement Friday, February 1, 13
  • 44. Oh, whoops. • Turns out static mockups are ... static • Engineers implement it only to find out the UX is terrible • Engineering is unable to implement critical features Friday, February 1, 13
  • 45. INVOLVE ENGINEERING IN THE PRODUCT DESIGN PROCESS. Friday, February 1, 13
  • 46. Why would I do that? • Nobody knows your data better than your engineers • You likely aren’t an expert at data algorithms • They are your company’s best technologists Friday, February 1, 13
  • 47. Iterating the Yardsale Way™ 1. Choose guiding rules based on the problem 2. Have a great idea 3. Wireframe in Balsamiq (or whatever) 4. Engage engineering to build a vanilla prototype (e.g. Default Bootstrap or iOS/Android UI components) 5. Play, tweak, rinse, repeat 6. Once UX is nailed have a designer polish to perfection Friday, February 1, 13
  • 48. Promote Ownership Yay! Friday, February 1, 13
  • 49. Why is this better? • Designer’s time is not lost on features that are not shippable • Timelines will not be disrupted by unforeseen technical hurdles • Avoids angering the engineers Friday, February 1, 13
  • 51. PRODUCTS ARE EITHER DATE- DRIVEN OR FEATURE-DRIVEN. Friday, February 1, 13
  • 52. Non-Blocking Development (NBD) 1. No sprints, milestones, or dates are tracked by engineering 2. Items are scored, velocity is tracked 3. Each developer works on an item to completion in a feature branch 4. Pull request via GitHub for review 5. Feature deployed immediately upon approval via continuous deployment Friday, February 1, 13
  • 53. Why is this better? • Shares reactive qualities of Kanban • Velocity metrics allow you to do reasonable capacity planning • Features ship in real-time as they’re completed Friday, February 1, 13
  • 54. “You can’t ship process.” VP of Product, Live Nation Labs Friday, February 1, 13
  • 56. About Joe Stump • Early employee at three startups ranging from bootstrapped to venture funded. • Angel investor in three startups. • Advisor to seven venture funded startups. • Cofounder of three venture funded startups (SimpleGeo, attachments.me, & Sprint.ly). • @joestump or joe@stu.mp Friday, February 1, 13
  • 57. Please Join Us Again! AIPMM Webinar Series: Friday Feb 15 DIFFERENCES BETWEEN PROJECT MANAGEMENT & PRODUCT MANAGEMENT http://aipmm.com/aipmm_webinars/ Global Product Management Talk Monday Feb 4 w/ Mariya Yao Product Strategist http://www.blogtalkradio.com/prodmgmttalk ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 3 Day Product Innovation Training, Certification Credential & Conference San Francisco, CA PRODUCT INNOVATION LEADER STARTUP PRODUCT SUMMIT http://aipmm.myshopify.com/ startupproduct.com February 5 & 6, 2013 February 7, 2013 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++ Stay Informed! © AIPMM 2013 @AIPMM http:// www.aipmm.com Friday, February 1, 13