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UNLOCK HR BUSINESS
PARTNER PERFORMANCE
To improve HR Business Partner (HRBP) strategic effectiveness, organizations
must evolve HRBP competencies and remove organizational barriers.

DESPITE INCREASED INVESTMENTS IN HRBPs,
THERE HAS BEEN LITTLE PROGRESS

LESS THAN ONE-FIFTH of HRBPs

are viewed as strategically effective.

THE HRBP ROLE IS BECOMING EVEN MORE IMPORTANT
AND DIFFICULT AS IT FACES TWO BIG SHIFTS:
SHIFT 1

SHIFT 2
EMPLOYEES

2009 2010

INCREASED COLLABORATION AND INTERDEPENDENCE

2011

2012

TRAINABLE
SKILLS

2013

EXPLOSION OF TALENT DATA AVAILABILITY

63% depend on peers to

78% report an increase in the

achieve objectives.

availability and use of information.

76% rely on more stakeholders

1/3 of HRBP time is spent collecting

day-to-day.

and analyzing data.

TO BE SUCCESSFUL IN THE NEW WORK
ENVIRONMENT, THE BEST COMPANIES:

+ 2

1

UPGRADE TALENT BY EVOLVING HRBP COMPETENCIES
TOP COMPETENCIES:

• business acumen
• innovation for the enterprise
• talent management acumen • data judgment
NEW!
• leadership
• leveraging networks*

*Leverage professional
networks in strategic
activities to achieve
better talent outcomes.

GROW THE STRATEGIC POPULATION TO 3 IN 10 HRBPs

in the next three years through competency improvements alone.

!

1

HRBPs WITH THE RIGHT COMPETENCIES STILL

COMPETENCY DEVELOPMENT IS
NECESSARY, BUT INSUFFICIENT.

+ 2

ONLY DELIVER 38% STRATEGIC IMPACT.

REMOVE FOUR ORGANIZATIONAL BARRIERS

?

1

2

APPLICATION BARRIER

PARTNERSHIP BARRIER

Most HRBPs don’t know how to apply
competencies in their day-to-day role.

Only 22% of line leaders actually
ask HRBPs for strategic insights.

3

4

FUNCTIONAL BARRIER

Tensions between HR functional groups
prevent coordination.

1

ENTERPRISE BARRIER

Lack of effective coordination with
cross-functional partners.

+ 2

BY UPGRADING TALENT AND REMOVING
ORGANIZATIONAL BARRIERS TO HRBP PERFORMANCE,

THE MOST EFFECTIVE HRBPs
CAN BOOST:

ORGANIZATIONS CAN INCREASE THE
NUMBER OF STRATEGIC HRBPs TO

4 in 10

IN THE NEXT
THREE YEARS

6 in 10

IN THE NEXT
FIVE YEARS

Employee Employee Revenue Profit
Performance Retention Growth Growth
BY 22%

BY 24%

BY 7%

BY 9%

ACCESS CEB’S BEST PRACTICES, KEY INSIGHTS, AND ACTIONABLE SUPPORT
WWW.C E BGLOBAL.COM/HRBP

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Unlock HR Business Partner Performance

  • 1. UNLOCK HR BUSINESS PARTNER PERFORMANCE To improve HR Business Partner (HRBP) strategic effectiveness, organizations must evolve HRBP competencies and remove organizational barriers. DESPITE INCREASED INVESTMENTS IN HRBPs, THERE HAS BEEN LITTLE PROGRESS LESS THAN ONE-FIFTH of HRBPs are viewed as strategically effective. THE HRBP ROLE IS BECOMING EVEN MORE IMPORTANT AND DIFFICULT AS IT FACES TWO BIG SHIFTS: SHIFT 1 SHIFT 2 EMPLOYEES 2009 2010 INCREASED COLLABORATION AND INTERDEPENDENCE 2011 2012 TRAINABLE SKILLS 2013 EXPLOSION OF TALENT DATA AVAILABILITY 63% depend on peers to 78% report an increase in the achieve objectives. availability and use of information. 76% rely on more stakeholders 1/3 of HRBP time is spent collecting day-to-day. and analyzing data. TO BE SUCCESSFUL IN THE NEW WORK ENVIRONMENT, THE BEST COMPANIES: + 2 1 UPGRADE TALENT BY EVOLVING HRBP COMPETENCIES TOP COMPETENCIES: • business acumen • innovation for the enterprise • talent management acumen • data judgment NEW! • leadership • leveraging networks* *Leverage professional networks in strategic activities to achieve better talent outcomes. GROW THE STRATEGIC POPULATION TO 3 IN 10 HRBPs in the next three years through competency improvements alone. ! 1 HRBPs WITH THE RIGHT COMPETENCIES STILL COMPETENCY DEVELOPMENT IS NECESSARY, BUT INSUFFICIENT. + 2 ONLY DELIVER 38% STRATEGIC IMPACT. REMOVE FOUR ORGANIZATIONAL BARRIERS ? 1 2 APPLICATION BARRIER PARTNERSHIP BARRIER Most HRBPs don’t know how to apply competencies in their day-to-day role. Only 22% of line leaders actually ask HRBPs for strategic insights. 3 4 FUNCTIONAL BARRIER Tensions between HR functional groups prevent coordination. 1 ENTERPRISE BARRIER Lack of effective coordination with cross-functional partners. + 2 BY UPGRADING TALENT AND REMOVING ORGANIZATIONAL BARRIERS TO HRBP PERFORMANCE, THE MOST EFFECTIVE HRBPs CAN BOOST: ORGANIZATIONS CAN INCREASE THE NUMBER OF STRATEGIC HRBPs TO 4 in 10 IN THE NEXT THREE YEARS 6 in 10 IN THE NEXT FIVE YEARS Employee Employee Revenue Profit Performance Retention Growth Growth BY 22% BY 24% BY 7% BY 9% ACCESS CEB’S BEST PRACTICES, KEY INSIGHTS, AND ACTIONABLE SUPPORT WWW.C E BGLOBAL.COM/HRBP