CATA is exploiting decreasing information costs and the evolution of social networks to transition its business model. It is adding a fee-for-knowledge model to its existing fee-for-membership model in order to move customers away from passively belonging to CATA and toward gaining value through transactional knowledge sharing on CATA's social network. This new approach is paying off as major companies like BMW and governments are utilizing CATA's social network and knowledge-sharing services.