Lean 6 Sigma Tools

1 Insert your company name1
Top 5 Lean 6 Sigma Tools with Templates
By Former Deloitte
Management Consultants

Objective of this document
Provide you the Top 5 Lean Six Sigma tools
through editable Powerpoint slides that can be
reused for your own presentation
“
”

Lean Six Sigma top 5 tools
“Five Whys” Problem Solving
• There are numerous tools that can be used to facilitate the implementation of Lean Six
Sigma, including the top 5 tools presented below and in the next slides:
• If you need more tools, please send us an email at sales@slidebooks.com
Fishbone diagram Process mapping
Scorecard Change commitment curve

“Five Whys” Problem Solving tool
Objective
Click here to download the editable PowerPoint
version at www.slidebooks.com

Description
Problem
Statement
Why?
Why?
Why?
Why?
Why?
Problem
Solution
True root cause of the
problem
Sometimes the root causes
become evident after 2 or 3 whys,
sometimes a deeper dive may be
required
Clearly define high level problem
statement
Answer the
question and ask
again why

Template
Insert problem
statement
Why?
Why?
Why?
Why?
Why?
Insert problem Solution
Insert your answer
Insert your answer
Insert your answer
Insert your answer
Insert your answer

Fishbone diagram tool
Objective

Description
Cause #1
Key
problem
Cause #3Cause #5
Cause #6 Cause #4 Cause #2
Cause #5.1 Cause #3.1 Cause #1.1
Your own textYour own text
Start by
writing the
main problem
or issue to be
studied
Causes
that
contribute
to the
problem
Causes Effects

Template
Sample
Text
Sample
Text
Sample
Text
Sample
Text
Sample
Text
Sample
Text
Sample
Text
Your own text Your own text Your own text

Process mapping
Objective

Process mapping
Description
•Process mapping uses various symbols such as:
=
=
=
=A task
A decision
A system
A document
= The flow direction
=
=
Process start
Process end

Process mapping
Template
Task Task
Department A Department B Department C
Closed
questionTask
Yes
Task
No
Process Map Title
Note: For complex processes, other IT tools should be used instead of Powerpoint
Task
Start End

Scorecard
Objective

Scorecard
Description
Insert your own text
Owner
Target
Last monthMetric
Metric #1
Insert your own text Insert your own text Insert your own textMetric #2
This month
e.g. Customer satisfaction index
You can insert
operational, financial,
and people metrics
Owners are accountable
for performance of the
metrics
Scorecard Title
An administrator is required for maintaining the
data and managing continuous improvement of
the scorecard itself
Colors can quickly help you assess
which metrics have improved
compared to last month

Scorecard
Template
Owner
Target
Last monthMetric
Metric #1
This month
Scorecard Title

The change commitment curve tool
Objective

Description
Change commitment curve
Status Quo
COMMITMENT
High
Low
Vision
TIME
Internalization
Individuals make the Vision
their own and create
innovative ways to use and
improve
Contact
Individuals have
heard that there is
a vision initiative
Awareness
Individuals are aware of
basic scope and
concepts of the Vision
Understanding
Individuals understand the
impacts to their functional
area
Positive Perception
Individuals understand impacts and
benefits to them
Adoption
Individuals are willing to
work with and implement
the Vision
Institutionalization
The Vision is the way work is done
-- the new status quo
1
2
3
4
5
6
7
Initiatives need to be carried out
to decrease the time between the
different stages

Template
Change commitment curve
Status Quo
COMMITMENT
High
Low
Vision
TIME
Internalization
Insert initiatives
Contact
Insert
initiatives
Awareness
Insert initiatives
Understanding
Insert initiatives
Positive Perception
Insert initiatives
Adoption
Insert initiatives
Institutionalization
Insert initiatives
1
2
3
4
5
6
7
Current state
Target state

Sources of information
Sources of
information
The McGraw-Hill 36-hour Course:
Lean Six Sigma by Sheila Shaffie
Lean Six Sigma: Combining Six
Sigma Quality With Lean Production
Speed by Michael L. George
Lean Six Sigma In Service by Sandra
L. Furterer
Essentials of Lean Six Sigma by S.
Taghizadegan
APICS,the leading professional
association for supply chain and
operations management
The Lean Six Sigma Pocket Toolbook
by John Maxey, Michael L. George,
David Rowlands and Malcolm Upton
“What is Lean Six Sigma” by Michael L.
George

Feedback
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Product
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you have any feedback or request regarding this document
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