2. Sage 300 ERP 2014
What’s new in Sage 300 ERP 2014
2
New web and mobile functionality: driving better customer
experiences and increasing revenue
For 2014, Sage 300 ERP offers more ways than ever to connect
everyone involved in your business, from your customers to your
vendors to your in-house departments. Your customers expect more
from their experiences with your company—Sage 300 ERP 2014 will
help your team deliver on those expectations from anywhere business
takes them. The new web and mobile connections, now available
through Sage Billing and Payment, Sage Mobile Sales, Sage CRM,
and Sage Mobile Service, power opportunities to generate more sales,
increase revenue, and provide a better customer experience.
New business intelligence and analytics: make better
decisions and grow with confidence.
When you are able to quickly identify the optimum field service
technician, be more productive, and transform raw business data into
useful information, you can grow with confidence. Useful information,
or business intelligence is critical because it helps you react quickly
to challenges, build on successes, and discover new ideas, insights,
and innovations. In Sage 300 ERP 2014 you can connect to useful
information with the Sage Intelligence Profitability Dashboard and Sage
Inventory Advisor. Using the Profitability Dashboard makes it easy
for you to identify customer, product, and salesperson profitability in
variable time frames. Using Sage Inventory Advisor, you can classify
and evaluate hundreds of thousands of separate items and analyze
historic sales data to accurately forecast future demand. Most
importantly, Sage Inventory Advisor recommends safety stock levels
that help ensure you don’t run out of the items you need to satisfy
demand or tie up working capital by stocking overages of slow-moving
and seasonal items. When you have what your customers want, in
stock when they want it, you deliver a great customer experience.
Multiple currencies and languages
For companies in the services, financial, distribution, or manufacturing
sectors, Sage 300 ERP 2014 connects you globally by allowing you to
do business in multiple languages and currencies—as always!
2014 connections
• Do more to connect on the road with
Sage Mobile Sales, Sage CRM, and Sage
Mobile Service.
• Control, automate, and analyze your data with
Sage Intelligence, now accessible through the
Sage 300 ERP menu.
• Optimize inventory management with
Sage Inventory Advisor.
• Enable electronic invoicing, receipts, and online
payments with Sage Billing and Payment.
User experience enhancements
• A fresh user interface makes data entry and
visual process flows more intuitive.
• Maximize return on investment with improved
user license management capabilities to free
up user licenses.
• Be more productive with the fresh look of
modernized user interface and more intuitive
data entry screens.
• Quickly identify profitability with the
Sage Intelligence Profitability Dashboard.
Get more done byconnectingyourbusiness,
providing a bettercustomerexperience, and
increasing revenue.
3. Sage 300 ERP 2014
What’s new in Sage 300 ERP 2014
3
Sage 300 ERP 2014 connects and mobilizes your sales team.
Your sales team doesn’t have to be bound by the four walls of your business—they can carry the interactive, real-time
functionality of Sage Mobile Sales on their iPads, or Sage CRM, and Sage Mobile Service on their smartphones wherever
business takes them.
Sage 300 ERP 2014 helps you provide a better customer experience, from sales call to fulfillment, by:
• Knowing your customers more thoroughly through social media integrations.
• Presenting your entire product line to customers with a visual catalog on an iPad.
• Empowering customers to send out receipts following a payment received on the mobile solutions.
• Taking photos and collecting customer signatures on service work using a smartphone.
Sage 300 ERP 2014 helps you increase sales, up-sells, and cross-sells by:
• Accessing customer information, including past sales activity and more, out in the field.
• Suggesting and capturing sales of add-on, accessory, or substitution items through a visual catalog on your iPad.
• Providing and confirming sales quotes, placing orders, and taking payments with an iPad.
• Sage CRM Sales Tracker for Windows 8 gives users access to their Sage CRM company, person, and opportunity
records from their Windows 8 Tablet device. Users can even build a watch list of opportunities key to their pipeline.
Sage CRM Sales Tracker can also be accessed through a Windows 8 PC.
• Sage CRM Sales Lite is built for sales teams on the road who need up-to-date information on their phone, even when
out of coverage. Using an iPhone app, Sage CRM Sales Lite gives users mobile access to their Sage CRM data, tasks,
and appointments and allows them to track and log outbound calls, email, and SMS activities.
• Sage CRM for Facebook is a further addition to the social media capabilities in Sage CRM, which already includes
LinkedIn and Twitter. With Sage CRM for Facebook, users can discover valuable insights about customers and
prospects.
• Sage CRM Collaboration by Yammer brings business collaboration and knowledge exchange to individual users and
teams of users by connecting them with Yammer Groups and Yammer Topics.
CRM
4. Sage 300 ERP 2014
What’s new in Sage 300 ERP 2014
4
Sage Billing and Payment is an ideal solution for any
company using a Sage ERP solution that sends out
invoices to receive payments. This affordable, quick-to-
implement, cloud-based solution can help companies:
• Improve customer service.
• Reduce Days Sales Outstanding (DSO).
• Reduce invoicing expense.
• Reduce invoicing time.
• Reduce redundant data entry.
Sage Billing and Payment makes the tedious invoicing
and reconciliation process easier thanks to the ability
to electronically send bills and receive payments. It
helps companies gain critical visibility into receivables
thanks to real-time invoice stats like sent, opened,
and paid—all of which help ensure companies stay on top of outstanding customer balances. And with invoice data
dynamically transmitted to their Sage ERP Accounts Receivable module, manual data import/export is eliminated.
And, like Sage ERP solutions, Sage Billing and Payment includes customizable invoices—giving businesses a twenty-first
century presence at an affordable price. But best of all, because it’s all in the cloud, companies are always using the latest
version, and their employees don’t have to be “chained to their desks” to get work done thanks to web browser accessibility
on desktop, laptop, and mobile devices.
Sage Mobile Service empowers your field technicians to deliver great customer service so you get more referrals and
repeat business. Using Sage Mobile Service, your field technicians will arrive on time, use their iPhone to pull up the
customer’s history and current repair order, take before and after photos, and even immediately process the customer’s
payment—all while onsite! Provide estimates and receipts through email, so you and your customers stay informed.
• Optimize schedules, routes, and
assignments of jobs on the fly.
• Modify work orders onsite to capture actual
hours and additional work performed.
• Get customer sign off and take photos
onsite.
• Have anytime, anywhere link to customer’s
Sage ERP information.
• Get paid faster and increase your cash flow.
Sage Mobile Service
workswith Sage Billing
and Payment to provide
electronic invoicing benefits.
5. Sage 300 ERP 2014
What’s new in Sage 300 ERP 2014
5
Sage Mobile Sales provides sales reps and managers with the ability to take an order, collect payment, and enter it directly into
the ERP anytime and anywhere through an iPad. Sage Mobile Sales is a solution for companies that are looking to:
Sage Mobile Sales enables sales reps to intelligently take customer orders and enter them directly into the ERP system
anytime, anywhere. The tablet app increases sales revenue by providing the rep with all of the information needed to close
a customer sale, including customer order history, available stock, and an online catalog, while reducing the need for the
use of paper order forms and double entry.
A tablet and cloud-based solution,
Sage Mobile Sales provides mid-market
manufacturers, distributors, and retailers with
a mobile solution that helps them increase
sales while reducing costs.
To improve the Sage ERP customer invoicing
cycle for sales made on account, Sage
Mobile Sales works with Sage Billing and
Payment and the powerful click-to-pay
feature. Sage Billing and Payment used with
Sage Mobile Sales will reduce invoicing
expense, reduce invoicing time, reduce
DSO (days sales outstanding), and improve
customer service.
Sage 300 ERP 2014 connects you to the information you need for better decision making.
The Sage Intelligence Reporting Bundle is a new way to purchase Sage Intelligence through a subscription license with no long-
term contract. The subscription license allows you to use the service as long as your monthly dues are current and you remain on an
active software support plan. Rights to use the service include an unlimited number of Sage Intelligence Report Manager and Viewer
licenses, Report Designer to help you easily create and edit your financial reports, and Connector to allow you to access information
from multiple sources and consolidate data from multiple companies. The subscription license begins with a term contract of four
months, then a monthly subscription thereafter.
Note: Sage Intelligence can still be licensed through individual users and modules. Customers that have already purchased Sage Intelligence cannot switch to the
Sage ERP Intelligence Reporting Bundle.
• Increase revenue—close bigger deals per field
salesperson.
• Get paid faster—process orders and collect payment
onsite.
• Get anytime anywhere access to customer purchase
history and inventory information.
• Present their entire product portfolio to customers on an
iPad using a smart online catalog and eliminate the need for
printed catalog.
• Build a quote while with a customer, email it, or convert it
to an order.
• Confidently commit to fulfilling orders with real-time
visibility into product availability.
• Streamline order processing—eliminate the error-prone
multiple steps required when taking orders in the field on
paper and later having to enter them into an ERP.
6. Sage 300 ERP 2014
What’s new in Sage 300 ERP 2014
6
The Sage Intelligence Profitability Dashboard enables
you to quickly identify the profitability of customers,
products, and salespersons based upon weekly,
monthly, quarterly, or annual time frames. This helps your
company:
• Meet customer demand by focusing on high-volume
products.
• Quickly pinpoint top-performing salespeople and
trend lines.
• View meaningful graphics for faster decision making.
The Sage Intelligence Profitability Dashboard will be
available as a report to import into Sage Intelligence. If
you have purchased Sage Intelligence and are currently
on a Sage Business Care plan or if you are subscribed to
the monthly Sage Intelligence Reporting Bundle, you will
be able to access and use this report.
Sage Inventory Advisor is a web-based solution that goes beyond merely tracking what inventory you have on hand and
sending alerts when you run low. It helps your inventory management team strike the optimal balance between being ready
for demand and avoiding stock overages. Sage Inventory Advisor analyzes Sage 300 ERP data to provide improved stock
forecasting, better vendor management, and recommendations for optimal replenishment. It allows you to adjust safety stock
levels based on risk tolerance levels and changing conditions on the ground.
Sage Inventory Advisor brings these
benefits to companies needing to
manage inventory:
• Reductions in costly inventory
overages to free up working capital
• Reductions in stock-outs to improve
fill rates
• Improved speed and accuracy of
demand planning and forecasting
SageInventory
Advisorisaffordable,
fasttoimplement,
andaccessibleon
mobiledevicesthrougha
webbrowser.
7. Sage 300 ERP 2014
What’s new in Sage 300 ERP 2014
7
Value-added functionality at your fingertips with user experience enhancements.
As always, the user experience enhancements designed into Sage 300 ERP 2014 will boost the productivity of your team.
The Sage Data Cloud
Connects your company’s Sage 300 ERP 2014 system to the cloud, allowing you take advantage of new solutions and
integrations. The new cloud, mobile, and connected services outlined throughout this brochure will quickly and easily connect to
your system through the Sage Data Cloud, included as part of your Sage Business Care with a free connector and unlimited data
storage. You’ll be prepared for the future with the Sage Data Cloud.
Improved Visual Process Flows
Build on an already popular and valuable feature to make them a source of
even greater productivity. Sage Visual Process Flows are interactive workflow
diagrams that graphically display the steps required to complete common
tasks. They boost productivity by helping all employees follow procedures in a
well-organized way, and by bringing new employees up to speed more readily.
Sage 300 ERP 2014 provides even easier to understand procedural roadmaps
and links to every important cross-purpose in each process. That means less
time wasted and fewer mistakes made.
Sage300ERP2014 helpsyougetmoredonebyconnectingyourbusiness,
providingabettercustomerexperience, and increasing revenue
Endorsed solutions
Sage 300 ERP 2014 works seamlessly with a range of software and system services on offer from our partner solution
providers. These add-ons expand the functionality of Sage 300 ERP 2014 even further. For the latest information on the
integrations currently available for Sage 300 ERP 2014, please refer to the Compatibility Guide. You can find it at the
Sage Customer Portal.
Sage 300 ERP 2014 offers flexible ways to purchase
So you can customize your solution your way. For instance, you can deploy Sage 300 ERP 2014 using perpetual or monthly
subscription licensing, per user, or by different bundles that include the tools you need. An online version of the solution is also
available. For more information on these options, contact your Sage representative or Sage partner.