Do you say what you mean and do what you say? Since kindergarten we’ve all learned that the actions we speak are louder than our words – even if we scream the words. What we say matters and what we do based on what we say matters even more. It is essential for those who lead people to align the two. Thoughtful intentions followed by purposeful actions lead the way for your people and elevate the experience you provide to your customers. Our Uncommon Questions will encourage you to inject a bit more thought and purpose into what you say and what you do.