The document discusses using social software like blogs, wikis, social bookmarking, and RSS feeds to enhance collaborative learning and research practices. It notes that students are already familiar with these tools and using them can help engage students actively in creating content by interacting with others. This allows students to move from novice to master levels by interacting with course material. Social software can also benefit researchers by allowing them to more easily interact and share resources and knowledge with one another. The document provides examples of how different social tools like blogs, wikis and RSS feeds can be implemented in courses and research.