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Resumes, Cover
Letters and
Applying Online
brought to you by
and
Bruce A. Bennett
Career Coach Corner
April 4, 2018
2
Introduction & Outline for Workshop
Introduction
Media & Marketing Research Career
Networking & Presenting
Outline
Resume
Formats
Components
General Points & Mistakes
Cover Letters
Standard Format
Q Style
Applicant Tracking Systems (ATS)
Socialnomics
3
Resources Available at CAPL
http://www.caryarealibrary.org/resources/job-seekers/
4
Resources Available at CAPL
5
Not all Resumes are Created Equal
Paradigm for job search changed radically
Seven seconds - really??
One resume does not work
Customize resumes to fit job posting
Keywords from description must be in resume
Detail work experience history by dates
Self Awareness
What do you want?
Five job titles, industry and target companies
Research what skills are needed for those jobs
3 columns, acquired or desired skills, Y/N and what
examples
Catherine Breet Byers suggests 3 simple steps
6
Resume Formats
Chronological
Details work experience history by dates
Functional
Highlights skills and expertise
Blended
Combo of the two
Infographic
Graphic, colorful, & creative
Plain Text or ASCII
7
Resume Formats
Chronological Resume Format
Skills Resume Format
Infographic format
Plain Text or ASCII format
8
Resume Components
Contact information
Name
Address (printed vs. digital)
Phone number (only 1)
Email
LinkedIn URL
Career or Professional Summary
Elevator speech scripted out
Skills, Keywords or Buzzwords and phrases
relevant to industry & skills
Avoid clichés
9
Resume Components
Work Experience
Company
Job Title
Dates (xx/xxxx)
Description about company and/or URL
STARs or CARs
Situation or Task, Action and Results
Circumstance, Action and Results
Quantify experience
Maintained accounting records for AR and AP
Managed 1,000+ AR & AP accounts working
directly with the CFO
More bullets for current position
10
Resume Components
Accomplishments
Education
College, Seminars, Workshops, Special training
Military Experience
Rank, Duties, Responsibilities, Relevant Experiences
Community Activities
Technical or Computer Skills
Volunteer Experience
11
General Points
White space
Applying on line, stick around to the end
Two pages max?
Font consistency is important
Printed white paper 20#
Kimberly Bishop - Recruiter Give Resume Tips
12
Typical Resume Mistakes
Typos
Objective
References available upon request
Providing a Home and Cell phone number
25+ years of experience
Putting a 3 page resume on 2 pages
Distracting formats and/or fonts
Clichés
 Responsible for….
 Problem solving skills
 Detail orientated
13
Refining a Resume
www.jobscan.co
14
Refining a Resume
15
Refining a Resume
16
Refining a Resume
17
Refining a Resume
18
Refining a Resume
19
Refining a Resume
20
Refining a Resume
21
Cover Letters
To Include or not to include
Provides additional means of communication
Gaps in employment
Why Company or position interests you
Relevant experience or industry knowledge
Bullet points to highlight skills
No more than a few paragraphs
Traditional format
Comparative format
22
Traditional Cover Letter Example
Dear Ms. Polerecky,
I found the Account Manager Associate position, Job ID3885, through a job search agent I
created on the Ebsco website. My background is a great match with your staffing needs.
The majority of my professional career has been at two companies: Nielsen Media Research and
Synovate. During 2010, I was engaged in civic duties with the Village of Johnsburg and
volunteering at the McHenry County Workforce Network, while continuing my career search.
Additionally, I started conducting training seminars on LinkedIn for networking groups and Harper
College in the latter half of 2010. I started at Lodestar Research in January 2011, but am seeking
full time employment with benefits.
When I started at Synovate, my role was initially defined as a liaison between a recent acquisition
and the parent company. While I was there, I became the brand manager for the Interactive
Opinion Network (ION). The ION product was the premier in-person data collection methodology
used for survey research. I coordinated the processes from working with the programmers to
fielding the studies. I am familiar with basic HTML code and rudimentary SQL queries. The ION
product used Microsoft Access which I have been using for over a decade. Additionally, I was
responsible for the quality assurance of the product.
More recently, I have been at Lodestar Research, a company that focuses on B2B publishing. I
use BPA Worldwide Brand Reports to evaluate B2B publishers as a prospective client. I have
extensive management, operations, client service and relationship building experience that would
benefit Hallmark Data Systems. My experience and skills include:
 Bachelor of Arts degree from the University of South Florida.
 Early adopter of new technology, software and social media.
 Ability to adapt to new challenges and responsibilities.
 In depth use of MSOffice 2007 products, including Word, Excel, PowerPoint, Outlook &
Access to track, analyze and present data.
 Outstanding written, verbal, interpersonal, presentation and organizational skills.
If you are looking for a committed team member with strong client service skills and the ability to
multi-task in a fast paced environment, I am the candidate you are seeking to place with your
client. I look forward to discussing how my background is a match for this opportunity and will call
you on March 23 to follow up.
23
Comparative Cover Letter Example
Acme Company
Attn: Kris Mueller, Recruitment Specialist
1 Medline Place
Mundelein, IL 60060-4486
Good Afternoon,
Your advertisement for a Lead Expeditor caught my attention because it seemed an
ideal match to my background and experience in inventory control. Having looked at
your website, it is clear you present medical solutions that improve the lives of both
doctors and patients and I am very excited about the prospect of playing a part in that
role. Let me take this opportunity to present my background in comparison to the job
requirements you have described.
YOUR REQUIREMENTS MY BACKGROUND
 Bachelor’s Degree  Bachelors Degree in Science
 2+ yrs related experience with
leadership
 10+ yrs experience with 6+ yrs in a
leadership role
 Strong Excel/proficient math
 Utilized advanced excel functions
and math on a daily basis
 Superior attention to detail
 Maintained and monitored delivery
dates for 30K finished goods
 Exceptional
communication/adaptable/ strong
sense of urgency
 Established direct communication
in urgent situations to ensure
accurate and timely actions
24
Applicant Tracking Systems - ATS
25
What is an ATS?
Majority of major companies use an ATS for HR
Human Resource Information System (HRIS)
Software that enables the electronic handling of
HR documentation
Cradle to grave capability
Tracks hiring compliance for company
Taking the human out of Human Resources
26
How Does an ATS Work
Parses your resume into the system
Scans resumes to qualify candidates
Matches keywords in job description
Performs data mining and collecting
Ranks candidates by resumes & responses
Can manage many tasks
Identify top candidates/Reject unqualified
Send applicant emails
Schedule interviews
Onboarding process
Tracks reviews, promotions, terminations
27
Pitfalls of ATS
Many ATS cannot read a PDF, unless
specifically directed to submit a PDF, submit doc
Doc vs Docx format
Resume templates
Cannot read tables or multiple columns
Cannot read wording in header & footer
Misspelled words are not recognized
28
Pitfalls of ATS
Single column format
Avoid lines and borders
Do not use underline
Do not use Bold or Italics
Left justification
Serif fonts are not reliably accurately read
Sans Serif font like Arial is better
Size does matter - 11 or 12 pt is better
29
ATS Resume Friendly Tips
Use standard terminology for section titles
Work Experience not Career Achievements
Education not Professional Training
Key word matches found in job description
Name document for relevant position
BruceBennettManager.doc, not resume.doc
Use full name instead of acronym
Interactive Opinion Network, not ION
30
Applicant Tracking Systems
31
Applicant Tracking Systems
32
Where to upload your resume
Glassdoor
Indeed
LinkedIn
ZipRecruiter
Careerbuilder
Monster
Dice
Mashable
University Center
33
Wordle.net
34
McHenry County Workforce Network
April Newsletter of Events and Services
McHenry County Workforce Network Website
35
Video & Skill Blog Links
Catherine Breet Byers
http://www.youtube.com/watch?v=-8od1iolitg&feature=related
Kimberly Bishop - Recruiter Give Resume Tips
https://www.youtube.com/watch?v=IpQaLX343Js
Socialnomics
https://www.youtube.com/watch?v=jottDMuLesU
ATS Do’s and Don’ts
https://www.resumetoreferral.com/ats-resumes/
Questions?
Feel free to view my blog
or connect with me on LinkedIn
Contact Info:
Bruce A. Bennett
Mobile: 815-302-9552
Email: BABennett73@gmail.com
Blog: http://bruce73.wordpress.com/
LinkedIn: http://www.linkedin.com/in/bruceabennett

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Resumes, Cover Letters and Applying on Line

  • 1. Resumes, Cover Letters and Applying Online brought to you by and Bruce A. Bennett Career Coach Corner April 4, 2018
  • 2. 2 Introduction & Outline for Workshop Introduction Media & Marketing Research Career Networking & Presenting Outline Resume Formats Components General Points & Mistakes Cover Letters Standard Format Q Style Applicant Tracking Systems (ATS) Socialnomics
  • 3. 3 Resources Available at CAPL http://www.caryarealibrary.org/resources/job-seekers/
  • 5. 5 Not all Resumes are Created Equal Paradigm for job search changed radically Seven seconds - really?? One resume does not work Customize resumes to fit job posting Keywords from description must be in resume Detail work experience history by dates Self Awareness What do you want? Five job titles, industry and target companies Research what skills are needed for those jobs 3 columns, acquired or desired skills, Y/N and what examples Catherine Breet Byers suggests 3 simple steps
  • 6. 6 Resume Formats Chronological Details work experience history by dates Functional Highlights skills and expertise Blended Combo of the two Infographic Graphic, colorful, & creative Plain Text or ASCII
  • 7. 7 Resume Formats Chronological Resume Format Skills Resume Format Infographic format Plain Text or ASCII format
  • 8. 8 Resume Components Contact information Name Address (printed vs. digital) Phone number (only 1) Email LinkedIn URL Career or Professional Summary Elevator speech scripted out Skills, Keywords or Buzzwords and phrases relevant to industry & skills Avoid clichés
  • 9. 9 Resume Components Work Experience Company Job Title Dates (xx/xxxx) Description about company and/or URL STARs or CARs Situation or Task, Action and Results Circumstance, Action and Results Quantify experience Maintained accounting records for AR and AP Managed 1,000+ AR & AP accounts working directly with the CFO More bullets for current position
  • 10. 10 Resume Components Accomplishments Education College, Seminars, Workshops, Special training Military Experience Rank, Duties, Responsibilities, Relevant Experiences Community Activities Technical or Computer Skills Volunteer Experience
  • 11. 11 General Points White space Applying on line, stick around to the end Two pages max? Font consistency is important Printed white paper 20# Kimberly Bishop - Recruiter Give Resume Tips
  • 12. 12 Typical Resume Mistakes Typos Objective References available upon request Providing a Home and Cell phone number 25+ years of experience Putting a 3 page resume on 2 pages Distracting formats and/or fonts Clichés  Responsible for….  Problem solving skills  Detail orientated
  • 21. 21 Cover Letters To Include or not to include Provides additional means of communication Gaps in employment Why Company or position interests you Relevant experience or industry knowledge Bullet points to highlight skills No more than a few paragraphs Traditional format Comparative format
  • 22. 22 Traditional Cover Letter Example Dear Ms. Polerecky, I found the Account Manager Associate position, Job ID3885, through a job search agent I created on the Ebsco website. My background is a great match with your staffing needs. The majority of my professional career has been at two companies: Nielsen Media Research and Synovate. During 2010, I was engaged in civic duties with the Village of Johnsburg and volunteering at the McHenry County Workforce Network, while continuing my career search. Additionally, I started conducting training seminars on LinkedIn for networking groups and Harper College in the latter half of 2010. I started at Lodestar Research in January 2011, but am seeking full time employment with benefits. When I started at Synovate, my role was initially defined as a liaison between a recent acquisition and the parent company. While I was there, I became the brand manager for the Interactive Opinion Network (ION). The ION product was the premier in-person data collection methodology used for survey research. I coordinated the processes from working with the programmers to fielding the studies. I am familiar with basic HTML code and rudimentary SQL queries. The ION product used Microsoft Access which I have been using for over a decade. Additionally, I was responsible for the quality assurance of the product. More recently, I have been at Lodestar Research, a company that focuses on B2B publishing. I use BPA Worldwide Brand Reports to evaluate B2B publishers as a prospective client. I have extensive management, operations, client service and relationship building experience that would benefit Hallmark Data Systems. My experience and skills include:  Bachelor of Arts degree from the University of South Florida.  Early adopter of new technology, software and social media.  Ability to adapt to new challenges and responsibilities.  In depth use of MSOffice 2007 products, including Word, Excel, PowerPoint, Outlook & Access to track, analyze and present data.  Outstanding written, verbal, interpersonal, presentation and organizational skills. If you are looking for a committed team member with strong client service skills and the ability to multi-task in a fast paced environment, I am the candidate you are seeking to place with your client. I look forward to discussing how my background is a match for this opportunity and will call you on March 23 to follow up.
  • 23. 23 Comparative Cover Letter Example Acme Company Attn: Kris Mueller, Recruitment Specialist 1 Medline Place Mundelein, IL 60060-4486 Good Afternoon, Your advertisement for a Lead Expeditor caught my attention because it seemed an ideal match to my background and experience in inventory control. Having looked at your website, it is clear you present medical solutions that improve the lives of both doctors and patients and I am very excited about the prospect of playing a part in that role. Let me take this opportunity to present my background in comparison to the job requirements you have described. YOUR REQUIREMENTS MY BACKGROUND  Bachelor’s Degree  Bachelors Degree in Science  2+ yrs related experience with leadership  10+ yrs experience with 6+ yrs in a leadership role  Strong Excel/proficient math  Utilized advanced excel functions and math on a daily basis  Superior attention to detail  Maintained and monitored delivery dates for 30K finished goods  Exceptional communication/adaptable/ strong sense of urgency  Established direct communication in urgent situations to ensure accurate and timely actions
  • 25. 25 What is an ATS? Majority of major companies use an ATS for HR Human Resource Information System (HRIS) Software that enables the electronic handling of HR documentation Cradle to grave capability Tracks hiring compliance for company Taking the human out of Human Resources
  • 26. 26 How Does an ATS Work Parses your resume into the system Scans resumes to qualify candidates Matches keywords in job description Performs data mining and collecting Ranks candidates by resumes & responses Can manage many tasks Identify top candidates/Reject unqualified Send applicant emails Schedule interviews Onboarding process Tracks reviews, promotions, terminations
  • 27. 27 Pitfalls of ATS Many ATS cannot read a PDF, unless specifically directed to submit a PDF, submit doc Doc vs Docx format Resume templates Cannot read tables or multiple columns Cannot read wording in header & footer Misspelled words are not recognized
  • 28. 28 Pitfalls of ATS Single column format Avoid lines and borders Do not use underline Do not use Bold or Italics Left justification Serif fonts are not reliably accurately read Sans Serif font like Arial is better Size does matter - 11 or 12 pt is better
  • 29. 29 ATS Resume Friendly Tips Use standard terminology for section titles Work Experience not Career Achievements Education not Professional Training Key word matches found in job description Name document for relevant position BruceBennettManager.doc, not resume.doc Use full name instead of acronym Interactive Opinion Network, not ION
  • 32. 32 Where to upload your resume Glassdoor Indeed LinkedIn ZipRecruiter Careerbuilder Monster Dice Mashable University Center
  • 34. 34 McHenry County Workforce Network April Newsletter of Events and Services McHenry County Workforce Network Website
  • 35. 35 Video & Skill Blog Links Catherine Breet Byers http://www.youtube.com/watch?v=-8od1iolitg&feature=related Kimberly Bishop - Recruiter Give Resume Tips https://www.youtube.com/watch?v=IpQaLX343Js Socialnomics https://www.youtube.com/watch?v=jottDMuLesU ATS Do’s and Don’ts https://www.resumetoreferral.com/ats-resumes/
  • 36. Questions? Feel free to view my blog or connect with me on LinkedIn Contact Info: Bruce A. Bennett Mobile: 815-302-9552 Email: BABennett73@gmail.com Blog: http://bruce73.wordpress.com/ LinkedIn: http://www.linkedin.com/in/bruceabennett