SAP AIN Asset Intelligence Network

PUBLIC
SAP Asset Intelligence Network
backbone for SAP Internet of Things

2PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Legal Disclaimer
This presentation is not subject to your license agreement or any other agreement with
SAP. SAP has no obligation to pursue any course of business outlined in this presentation
or to develop or release any functionality mentioned in this presentation. This presentation
and SAP's strategy and possible future developments are subject to change and may be
changed by SAP at any time for any reason without notice. This document is provided
without a warranty of any kind, either express or implied, including but not limited to, the
implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
SAP assumes no responsibility for errors or omissions in this document, except if such
damages were caused by SAP intentionally or grossly negligent.
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of
any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

The SAP Internet of Things DNA
Intelligently connecting People, Things and Businesses
Artificial Intelligence
and Machine Learning
Business Process
Integration
APIs &
Microservices
Natural
Language
Assets &
Machines
Big
Data
Business
Applications
Business
Models
Social &
Collaboration

Solution & Innovation Portfolio
SAP Cloud Platform
SAP Leonardo Foundation
SAP Leonardo Bridge
SAP Leonardo for
Edge Computing
Connected
Product
Connected
Assets
Connected
Fleet
Connected
Infrastructure
Connected
Markets
Connected
People
Product Insights
Goods and Equipment
Supply Networks
Fixed Assets Insights
Manufacturing Execution
Manufacturing Networks
Mobile Asset Insights
Logistics Safety
Logistics Networks
Building Insights
Construction
Energy Grids
Market Insights
Rural Areas
Urban Areas
People and Work
People and Health
People and Homes
Partner
Applications
Innovation Portfolio
SAP Leonardo IoT Bridge

Secure
Margin through after market
revenue stream
Improve Customer centricity through product
analytics and observations
Provides a digital representation of all industrial equip-
ment used in the field with secure, controllable sharing
rights across business partners to enable customer
insights, performance analytics & new digital services
Customer
Insights
Performance
Analytics
Digital
Services
Asset Management is undergoing a
massive change due to individualization of
products and services

8© 2017 SAP SE or an SAP affiliate company. All rights reserved.
Apps for collaborative processing of service
bulletins, performance improvement, and spare
parts change management
A cloud portal of standardized content that defines
and documents equipment and models, shared
and stored, for a consistent definition between
business partners
A secure network to connect multiple business
partners for inter and intra company collaboration
SAP Asset
Intelligence
Network
Apps
Combined together
to deliver
Content
Network
SAP solution for collaborative asset management

How it looks like – how it works
Easeof use
SAP Asset Intelligence Network is a cloud-based business
network with consumer-grade user experience, seamlessly
integrated with Fiori and SAP Fiori Launchpad
Simpleandsecureonboarding
▪ For manufacturers, operators, EPCs and service providers
Powerfulbusinesscontentandanalytics
▪ Introduce a digital twin to represent each physical machine
or product along it’s asset lifecycle
▪ Standardize equipment management through asset master
data and spare-parts information available for update from
the network
▪ Streamline maintenance through access to the latest
documents and service bulletins on maintenance strategies
▪ Achieve collaborative design and execution for complex
installation or maintenance procedures
What it looks like – how it works

DigitalTwinfor Business
New digital services like Firmware updates, recalls, spare parts
updates etc. require a completely different approach to asset
management:
➢ Every equipment has one unique identifier and one master
record accessible by all relevant parties throughout it’s
lifecycle
➢ The Digital Twin brings together the
▪ Sensor information (asset health)
▪ Installation and service information
▪ Sales and contextual information
Leverage manufacturer information along the Lifecycle
3D Data, Service Instructions & Announcements

Usage information & feedback
for product / service improvement
Manageassetsas a serviceor redesign thembasedon
performance
▪ Institute collaborative network services for managing
equipment, collecting asset performance analysis and
feedback and fostering usage-based design
enhancement
▪ Improved recall capabilities based on equipment status
and lifecycle information
▪ Inform customers about major updates using
announcements and 3D instructions
▪ Embedded analytics for models and equipment
Closed-loop product observation
along the complete asset lifecycle
Performance Analytics
Improve product performance allowing customers to benefit from asset insights

Improve service &
maintenance efficiency
Increase equipment
portal reach
Increase customer
lifetime value
Single source of truth /
system of engagement
Operator
#1
Operator
#2
Operator
#n
▪ Maintain model (equipment)
information once
▪ Get transparency into
equipment usage
▪ Improve warranty and recall
processes
▪ Specific customer commerce
▪ Improve customer relationships
▪ One solution for many
customers
▪ Basis for collaboration and
future business models
▪ Offer additional services and
revenue
OPERATOR MANUFACTURER BUSINESS VALUE
Usage
information
Send &
receive data
Product &
service feedback
Specifications
& drawings
Recommendation
s & updates
Manufacturer
Get insights into the customer‘s installed base
Leverage the installed base in the business network to grow the aftermarket business

Sell value added services Increase number of net-new customers
15
3
24
1. Engineering
▪ Engineering services
▪ 3D model conversion
▪ Product improvements
▪ …
2. Procurement
▪ Digital Twin as USP
▪ E-Procurement services
▪ …
3. Installation
▪ Machine fingerprint
▪ Installation certification
▪ …
4. Commissioning
▪ Commissioning services
▪ …
5. Operations
▪ Maintenance services
▪ Calibration services
▪ Performance as a service
▪ …
New business models
Digital Services
Win in the new digital market space by driving advanced business models into the customer base

Manage
‘Equipment as
a Service’
Service bulletins,
recalls & warranty
Performance
Improvement
(product & process)
Quality, inspection
& calibration
results sharing
Specifications
& visual work
instructions
Business context
for predictive
maintenance
Spare parts
management
Analyse
equipment
performance
Visual audit &
name plate
recognition
Asset perfor-
mance &
strategy mgmt.
Commissioning
& handover
Model database
Business partner
network services
Equipment register
Machine
records
Private
area
… and finally rethink Business Processes

Process Automation - https://youtu.be/DJ2eQV-cicQIn Construction
At SPS Drives Tour of IoT Wall https://youtu.be/OjuzyXKotaM
Industrial IOT in a “box”

As designed As built As maintained
Connected
Products
Manufacturing
Execution
Manufacturer Operator
Engineering BoM
Material master
Drawings and Specifications
Functional Locations
Ticket Federation
Spare Parts Ordering
Serialized Structure
Configuration
Equipment Onboarding
Fixed Assets
Insights
Cont. Improvement
Digital
Services
Product Observation
Firmware Update
Equipment as a Service
New Business Models
SAP Asset Intelligence Network + SAP Hybris Cloud for CustomerProduct Design Network
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of
any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
End to end scenario

Customer Portal & HCP extension capabilities
▪ SAP provides a standard role-based personal dashboard
acting like an equipment portal providing insights into the
frequently viewed equipment, favorites and suggested
tasks.
▪ Customers can easily enhance and adjust this personal
dashboard using the extension capabilities of HANA
Cloud Portal and SAP Fiori Launchpad.
Integration Scenarios
Customer Portal & HCP extension capabilities

Business Networks Operator
Asset Intelligence
Network (AIN)
Model
Equipment
Enterprise Asset Management (EAM)
Functional
Location
Equipment
Model
Reference
FIORI
Notification
Work
Order
AIN SidepanelREST API
REST API
The integration options are
available via notes :
▪ Display of model information in
custom EAM side panel
▪ Creation of model attachments
in EAM for linked EAM objects
Pre-requisites for both of the
above capabilities is the
implementation of the following
notes:
▪ Linking of EAM objects to AIN
Models (Note 2327152)
▪ AIN Authentication (Note
2382489)
Integration with Enterprise Asset Management

HTTP
IEEE 802.15.4
MQTT
HART & W-HART
DDS
Profibus
Infibus
DLMS/COSEM
Protocols
DigitalTwin connectedto IoTThingModel
SAP Asset Intelligence Network can be connected with SAP
IoT Application Enablment Services for Time Series Data.
➢ Digital Twin leverages the defined Thing Model defined by
SAP IoT AE
➢ SAP IoT AE providing business semantics to model
physical devices and processes
➢ Time Series Data is not stored in SAP AIN
➢ SAP IoT AE stores Data using Dynamic Tearing
 1 Single Source of Asset Information Data bringing
together static Master Data (OEM and Operator) with
dynamic sensor information (asset health)
OPC UA
XMPP
LoRa
…
Asset Intelligence
Network
IoT
Application
Enablement
Shop Floor
Connect with Sensor data using SAP IoT AE

21PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Source: Plattform Industrie 4.0, http://www.plattform-i40.de/I40/Redaktion/EN/Downloads/Publikation/structure-of-the-administration-
shell.pdf?__blob=publicationFile&v=5
SAP Asset Intelligence Network supports the RAMI 4.0
Administration Shell
▪ One single source of truth for the asset / equipment
▪ Information about the utilization of the asset
▪ Accessible via APIs, based on a service-oriented architecture
▪ Contains information about different application aspects
(installation, business partners, condition monitoring, tickets,
spare parts, etc.)
▪ Supports unique Identifiers, types and instances
▪ Manufacturer and operator specific attributes
https://www.produktion.de/iot-by-sap/iot-by-sap/mit-dem-digitalen-zwilling-
zu-mehr-effizienz-bei-industrie-4-0-262.html
Support for the RAMI 4.0 Administration Shell

Integration with Cloud for Customers
▪ SAP Cloud for Customers is just one integration
possibility
▪ Manufacturers can easily access all available tickets for
an equipment and control the access for Operators and
service providers
▪ Operators can create service requests directly on the
equipment level
▪ If the collaboration is in place, manufacturers can apply
this on their customer equipment to fulfill service
agreements and increase uptime & customer satisfaction
SAP Cloud for Customers

Powerful REST APIs and API tutorial for SAP Asset Intelligence
Network
▪ Publicly available at http://help.sap.com/ain-current
▪ Model APIs: Here
▪ Equipment APIs: Here
▪ Template APIs: Here
▪ Location APIs: Here
▪ Document APIs: Here
▪ Spare Part APIs: Here
▪ And many more
API Integration

SCP / Java Applications
AIN
Admin
AIN
Integration
On-Premise /
Managed Cloud /
SaaS
SAP S/4 HANA
SAP Hybris
SAP Predictive
Maintenance &
Service
Build Extend Integrate
SAP Asset Intelligence Network Application
SCP / Fiori (HTML5) Applications
AIN Subscriptions AIN User Interfaces
SAP Cloud Platform (SCP) (PaaS)
SAP Cloud
Integration
Services
(Cloud)
AIN
Mappings
SAP CRM
Ariba
ABAP
HTTP Calls
(on-Premise)
Rest API
SCP Document
Service
SCP Persistence
Service
SCP Identity
Service
Redis
*Elastic
Search
Architecture

Value
Efficiency
Master data
effortSLA
Maintenance
Inventory
OEE
Upsell
Revenue
Customer
Satisfaction
Maintenance
rework costs
Service
Bulletins /
Compliance
Training
effort
Sensor Data
Service Tickets
Brownfield: Updating &
enhancing data
Brownfield: Publishing
of functional location
data
Greenfield: Automatic
creation of equipment
data
Manufacturer
Greenfield: Leveraging
Manufacturer data &
syncing with SAP PM
Asset operator
Up to date
data of the
digital twin
on site
Optional Invitation by
Premium Account
SAP Asset Intelligence
Network
SAP Asset Intelligence Network – Chemical Customer A
Use Case 1 - Equipment Installation – Next Level Plant Maintenance

Efficiency
Master data
effort
SLA
Recall effort
Equipment
as a Service
Upsell
Revenue
Customer
Satisfaction
Maintenance
rework costs
Service
Bulletins /
Compliance
Service
Bulletins /
Compliance
Automatic creation of
component data
Leveraging Equipment
data including
components
Connecting digital twin
with digital components
Up to date
data of the
digital twin
on site
Manufacturer
Automatic creation of
equipment data
Sensor Data
Service Tickets
Optional Invitation by
Premium Account
SAP Asset Intelligence
Network
Supplier
SAP Asset Intelligence Network – Discrete Customer 2
Use Case 2 – Supplier Track and Trace
Value

Manufacturer Operator Service Provider
? !
All business partners need to talk a common language
Foundation for a successful, global, single network of assets

An internal
Installed Base /
Asset Portal
across multiple
in-house
systems
Progressively
benefit from an
expanding
network of
contributors
An external Installed
Base / Asset Portal
where you invite key
Service Providers
and Manufacturers
1 2 3
Propose an Industrial IoT Pilot with your customers
Typical journey to get there?

Provides a digital representation of all physical equipment in the field with secure, controllable
sharing rights across business partners to enable:
➢ Customer insights: Leverage the installed base in the business network to grow aftermarket
business
➢ Performance analytics: Improve product performance allowing customers to benefit from asset
insights
➢ Digital services: Win in the new digital market space by driving advanced business models into
the customer base
Summary

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company.
The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its distributors contain proprietary software components
of other software vendors. National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP or its affiliated
companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP or SAP affiliate company products and services are those that are
set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release
any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products,
and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The
information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various
risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements,
and they should not be relied upon in making purchasing decisions.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company)
in Germany and other countries. All other product and service names mentioned are the trademarks of their respective companies.
See http://global.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices.
© 2017 SAP SE or an SAP affiliate company. All rights reserved.

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