This module is prepared for Human Resources Managers, Leaders of corporations, managers, and HR students preparing for HR certification exams

1. Employee
Engagement
Sam Bodunrin. PhD
PAGE 1
Source: Appreciation at Work : Authentic Appreciation at
Work

2. Course
Outline
What is your Engagement Perception?
What is Employee Engagement?
Employee Engagement Defined.
The Evolution Employee Engagement
Classes of Employee Engagement.
Examples Employee Engagement Questions.
Engagement Enablers.
Benefits of Employee Engagement.
Who is responsible for Employee Engagement?
Engagement Drivers
How to Measure Employee Engagement.
How to Develop an Action Plan.
How to Choose Software for your Employee Engagement.
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3. What is your Engagement Perception?
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First Skill
Second Skill Third Skill Conclusion
US President Kennedy at NASA. He curiously asked a janitor
he saw on his way, what are you doing here? The Janitor
proudly replied, “I'm helping to put a man on the Moon"

4. What is Employee Engagement?
 There is no one acceptable definition of employee engagement.
 There are many contributors to the existence and improvement of
the construct of employee engagement.
 Employee engagement was referred to in some management text
as employee satisfaction, employee happiness, morale, employee
experience, etc.
 Holistically, they all have one big root - employee retention.
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5. Employee Engagement Defined.
"An employee's involvement
with, commitment to, and
satisfaction with work.
Employee engagement is a
part of employee retention."
This definition integrates the
classic constructs of job
satisfaction (Smith et al.
1969)
Employee engagement is the
strength of the mental and
emotional connection
employees feel toward the
work they do, their teams,
and their organization. (Ryba,
2021).
Employee engagement is the
level of mental and
emotional commitment an
employee has towards their
job, the organization, and its
goals (Valamis, 2020).
PAGE 5
First Skill
Second Skill
Third Skill Conclusion

6. The Evolution Employee Engagement.
PAGE 6
1900 -1950 1950 -1980s 1990s -Now The Future

7. Classes of Employee
Engagement.
1.Highly Engaged Employees .
2.Moderately Engaged
Employees.
3.Fairly Disengaged Employees.
4.Disengaged Employees.
PAGE 7
First Skill Second Skill
Third Skill
Conclusion
Source: CU Insight

8. Examples of Employee
Engagement Questions.
 My job inspires me to use my initiative.
 I have the necessary details required to
perform my job well.
 My manager is supportive and encourages
me to work better.
 Our Leaders always deliver on their
promises.
 I am confident that our leaders can run the
company to future success.
PAGE 8
Source: business.linkedin.com

9. Engagement Enablers.
Corporate Narrative.
Enabling Leaders.
People Voices.
Company integrity.
PAGE 9
Source: Wellbeing and Engagement Presentation (slideshare.net)

10. Benefits of Employee Engagement.
 Employee Retention.
 Increased Productivity.
 Excellent Customer Satisfaction.
 Lower Absenteeism.
 Increased Revenue.
 Improved Corporate Culture.
 Reduces Industrial Accidents.
PAGE 10

11. Who is responsible for Employee Engagement?
Executives.
Human Resources Managers.
Managers/Supervisors.
Employees.
Union.
PAGE 11

12. Engagement Drivers.
PAGE 12
Driver 1
• Seamless Onboarding.
• Effective Leadership.
Driver 2
• Excellent Workplace Culture.
• Career Development.
Driver 3
• Employee Wellness Program.
• Succession Planning (Room to grow).
Driver 4
• Work Flexibility.
• Reward and Recognition.

13. How to Measure Employee
Engagement.
1. Pulse Survey
2. Employee Engagement Survey
3. Sentiment Analysis
4. Employee Net Promoter Score(0-6
Distractors, 7-8 Passive, 9-10 Promoters) %PROMOTERS -
%DISTRATORS X100 = eNPS
5. Employee Lifecycle Experience:
 • The New hire experience:
• Stay Interview Survey:
• Exit interview:
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14. How to Develop Employee Engagement Action Plan.
Set a Review Meeting.
Identify and Discuss Strength and Weakness scores:
identify weak and strong points in teams and select at least three
focus areas to improve on (quick wins).
Implement Quick Wins.
Communication
Feedback/Monitor.
PAGE 14

15. How to Choose a Software for
Your Employee Engagement
Survey.
Concise and User-Friendly
Rapid Technical Support System:
Cost
Seamlessly adaptable
Accessibility
Transformational
PAGE 15
Source: ww.qualtrics.com

16. References
PAGE 16
Engage for Success. (2021). The Four Enablers. Engage for Success. Retrieved from
https://engageforsuccess.org/the-four-enablers
Ryba, K. (2021, March 2). What is Employee Engagement? What, Why, and How to
Improve It. Quantum Workplace. Retrieved from
https://www.quantumworkplace.com/future-of-work/what-is-employee-
engagement-definition
Valamis. (2020, May 4). Employee Engagement. VALAMIS. Retrieved from
https://www.valamis.com/hub/employee-engagement

17. PAGE 17
Source: weneedfun.com

18. Q &A
PAGE 18