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10 IDEAS 
FOR 
YOUR 
New Year’s 
Resolution
RACHEL 
SPRUNG 
@RSprung 
I learned how to use Excel 
from my dad’s football pool 
when I was 10.
PLAN OUT YOUR 
1 CONTENT IN ADVANCE.
HOW DO 
YOU PLAN 
OUT YOUR 
CONTENT?
STEPS TO PLANNING YOUR CONTENT. 
1 Figure out your marketing goals for the month. 
2 Assess your resources. 
3 Brainstorm different campaigns to run. 
4 Outline the content that would be associated with each 
campaign. 
5 Delegate to others on your team or in your company by 
assigning tasks. 
6 Start executing on your plan.
CALENDAR. 
The Calendar helps 
marketers organize 
content and people on 
their team to efficiently 
assign content, schedule 
publishing, and organize 
campaigns.
WHAT CAN YOU DO WITH THE CALENDAR? 
Organize 
content by 
channel or 
campaign.
WHAT CAN YOU DO WITH THE CALENDAR? 
Schedule 
content right 
from the 
calendar.
WHAT CAN YOU DO WITH THE CALENDAR? 
View details 
about 
content 
listed on 
your 
calendar.
WHAT CAN YOU DO WITH THE CALENDAR? 
Assign tasks 
to others on 
your team.
CALENDAR 
= 
ORGANIZER + 
PROJECT 
MANAGER.
COMMIT TO 
2 BLOGGING.
HubSpot customers who write 3-4 blog posts 
per month vs. 2 blog posts per month get 
• 20 more monthly lead submissions, 
• 800 more monthly site visits, 
• 60 more Twitter followers, and 
• 50 more Facebook like’s.
GRAB THE READER’S ATTENTION 
FROM THE START. 
• Make it catchy! 
• Explain what you are 
about to address 
• Convince the reader 
the post will help 
them solve that 
problem
STRUCTURE YOUR POST. 
• Organize your content 
• Consider different 
formats 
• Make your posts 
succinct 
• Remember that readers 
scan
FORMAT YOUR POST. 
• Use Blog Blueprints 
• Add visual elements 
to your post
INCUDE A CALL-TO-ACTION. 
Primary CTA 
Secondary CTA
USE THE SEO PANEL. 
• Title Optimizations 
• Body Optimizations 
• Image Optimizations 
• Meta Optimizations
USE CTAS TO DRIVE 
3 CONVERSIONS.
WHAT IS A 
CONVERSION RATE?
CTA #1: 6.7% CTR 
CTA #2: 2.1% CTR 
CTA #3: 15.9% CTR
CTA #1: 6.7% CTR 
VISITOR 
CTA #2: 2.1% CTR 
LEAD 
CTA #3: 15.9% CTR 
CUSTOMER
ANALYZE YOUR 
4 MARKETING CHANNELS.
“Pull an analysis on 
your marketing.” 
-Your boss
“Pull an analysis on 
your marketing.” 
-Your boss
WHAT IS A 
KEYWORD? 
• Visits to your site 
• Breakdown of visitors, 
contacts, and 
customers by channel 
• Conversion rate 
between different 
lifecycle stages
TRAFFIC SOURCES.
TRAFFIC ONLY TELLS PART OF 
THE STORY.
DRILLDOWN BY CHANNEL.
5 USE TRACKING URLS.
TRACK 
EVERYTHING.
CREATE TRACKING URLS. 
http://blog.hubspot.com/marketing/30- 
day-blog-challenge-tip-27-sr? 
utm_campaign= 
%23blogfor30&utm_medium=social&ut 
m_source=linkedin
CREATE TRACKING URLS. 
http://blog.hubspot.com/marketing/ 
30-day-blog-challenge-tip-27-sr? 
utm_campaign= 
%23blogfor30&utm_medium=social&ut 
m_source=linkedin 
Step 1: Type in your 
page URL.
CREATE TRACKING URLS. 
http://blog.hubspot.com/marketing/30- 
day-blog-challenge-tip-27-sr? 
utm_campaign= 
%blogfor30&utm_medium=social&utm 
_source=linkedin 
Step 2: Type in ? 
utm_campaign= and 
then the name of your 
campaign.
CREATE TRACKING URLS. 
http://blog.hubspot.com/marketing/30- 
day-blog-challenge-tip-27-sr? 
utm_campaign= 
%23blogfor30&utm_medium=social&u 
tm_source=linkedin 
Step 3: Type in 
&utm_medium= and 
then the name of 
channel.
CREATE TRACKING URLS. 
http://blog.hubspot.com/marketing/30- 
day-blog-challenge-tip-27-sr? 
utm_campaign= 
%23blogfor30&utm_medium=social&ut 
m_source=linkedin 
Step 4: (Optional) 
Type in &utm_source= 
and then more 
information about your 
channel.
CREATE TRACKING URLS IN HUBSPOT. 
Type in your URL, select your 
campaign, and select the Source.
CREATE TRACKING URLS IN HUBSPOT. 
The URL Builder will show you where 
traffic from this URL will appear in the 
Sources report.
CREATE TRACKING URLS IN HUBSPOT. 
If you need to fill out more options, 
they will appear below.
USE MUTIPLE CHANNELS 
TO RUN YOUR NEXT 
CAMPAIGN. 6
INBOUND 
MARKETING 
CAMPAIGN.
• Specific 
• Measureable 
• Attainable 
• Relevant 
• Time-bound 
“Generate 5000 
leads who are 
interested in 
social media 
marketing by 
June 30, 2013.” 
SET GOALS.
AUDIENCE.
THE OFFER.
DON’T TREAT ALL 
7 VISITORS THE SAME.
Why is it important to 
show different content 
on my website?
74% of online consumers get 
frustrated with websites when 
content appears that has nothing 
to do with their interests. 
-2013 Online Personal Experience study
WHEN TO USE PERSONALIZATION. 
Display mobile 
friendly 
content to 
visitors coming 
from their 
mobile device.
WHEN TO USE PERSONALIZATION. 
Include “Tweet 
this” links for 
visitors coming 
from Twitter.
WHEN TO USE PERSONALIZATION. 
Show different 
products to 
people from 
different 
countries.
SCALE YOUR MARKETING 
8 EFFORTS.
SEGMENTATION 
IS KEY.
BRANCHING 
LOGIC. 
Branching logic allows 
you to further develop 
distinct nurturing 
experiences for your 
contacts, creating “mini-goals” 
that help you 
optimize each step of 
your marketing 
automation strategy to 
the fullest.
THE REASON BEHIND BRANCHING. 
+ + +
WITH THIS COMES MORE POWER.
POSSIBLE CHECKS.
BUT YOU DON’T WANT TO END UP HERE.
SO WHAT ARE 
SOME GOOD 
IDEAS?
GENERAL GUIDELINES. 
1. Am I still talking to the same segment? 
2. Is the path I'm creating with branching helping 
my contacts move toward the overall goal? 
3. One singular workflow isn't meant to move all 
contacts through your entire funnel.
FIGURE OUT WHAT 
MARKETING EFFORTS 
ARE PAYING OFF. 9
ATTRIBUTION 
REPORT.
VISITOR 
LEAD
STRANGER Sources? 
LEAD 
MQL 
CUSTOMER 
URLs? 
Referring URLs? 
Sources? 
URLs? 
Referring URLs? 
Sources? 
URLs? 
Referring URLs? 
Sources? 
URLs? 
Referring URLs?
WHAT MODEL TO USE. 
All interactions – Weights each touchpoint equally 
Use this model if your campaigns are supposed to maintain contact and 
awareness consistently throughout. 
VISITOR 
LEAD 
25% 
25% 
25% 25%
WHAT MODEL TO USE. 
First touch – The first touchpoint. 
Use this model if your campaigns are supposed to create initial awareness. 
VISITOR 
LEAD 
100%
WHAT MODEL TO USE. 
Last touch – The first touchpoint on the most recent visit 
Use this model if your campaigns are supposed to attract people after you 
have already created contact and awareness over time. 
VISITOR 
LEAD 
100%
WHAT MODEL TO USE. 
Last interaction – The last touchpoint. 
Use this model if your campaigns are supposed to attract people at the 
moment of conversion. 
VISITOR 
LEAD 
100%
WHAT MODEL TO USE. 
First & last touch (by referrer or source) – The first and last page/source that 
referred contacts to your site. 
Use this model if you value touchpoints that introduced visitors to your 
brand and final touchpoints that resulted in a conversion or sale. 
VISITOR 
LEAD 
50% 
50%
WHAT MODEL TO USE. 
Simple Decay – The last six touchpoints viewed with more weight on recent 
pages 
Use this model if you value touchpoints more that led up and included the 
conversion. 
VISITOR 
LEAD 
6.6875% 
13.375% 
26.75% 53.5%
THERE IS NO 
RIGHT OR WRONG 
ATTRIBUTION 
MODEL TO USE.
WHERE ARE MY BLOG LEADS COMING FROM? 
Interaction Scoring 
Type: 
• By referrer 
• Last interaction 
Conversion Type: 
Became a Lead Date
WHERE ARE MY BLOG LEADS COMING FROM? 
Action Items: 
• The score shows that the 
15 Best Blogs post is 
your top performing blog 
post. 
• Optimize your posts that 
are performing the best. 
• See if there’s a pattern 
between the posts that 
perform well and the 
topics or format of the 
post.
WHAT SOURCES DO MY LEADS COME FROM? 
Interaction Scoring 
Type: 
• By source 
• All sessions 
Conversion Type: 
Create Date 
Note: Sources just shows first 
touch, but this report shows 
every touchpoint.
WHAT SOURCES DO MY LEADS COME FROM? 
Action Items: 
• Consider altering allocation 
of resources, taking these 
results into account 
• Optimize more emails 
around closing customers, 
and create
CLOSE THE LOOP ON 
10 YOUR MARKETING.
HOW DO YOU 
DECIDE WHERE 
TO INVEST?
WHAT 
DOES THIS 
REPORT 
TELL YOU? 
WHAT WILL 
YOU DO 
NEXT?
What does the report tell you? 
• Email marketing is your most 
successful channel. 
• Organic Search is 
generating the second 
highest amount of revenue. 
• Paid Search and Referrals 
are not generating 
customers. 
Action Items: 
• See what pages are 
generating the most search 
traffic. Optimize other pages 
to help increase organic 
search. 
• Dig in to your best practices 
for email marketing and see 
if they can apply to other 
channels.
REVENUE REPORTING HELPS YOU… 
• Make Educational Decisions 
• Plan for the Future 
• Invest in the Right Places 
• Understand What’s Working
QUESTIONS?
THANK YOU.

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10 Ideas for Your New Year's Resolution

  • 1. 10 IDEAS FOR YOUR New Year’s Resolution
  • 2. RACHEL SPRUNG @RSprung I learned how to use Excel from my dad’s football pool when I was 10.
  • 3. PLAN OUT YOUR 1 CONTENT IN ADVANCE.
  • 4. HOW DO YOU PLAN OUT YOUR CONTENT?
  • 5. STEPS TO PLANNING YOUR CONTENT. 1 Figure out your marketing goals for the month. 2 Assess your resources. 3 Brainstorm different campaigns to run. 4 Outline the content that would be associated with each campaign. 5 Delegate to others on your team or in your company by assigning tasks. 6 Start executing on your plan.
  • 6. CALENDAR. The Calendar helps marketers organize content and people on their team to efficiently assign content, schedule publishing, and organize campaigns.
  • 7. WHAT CAN YOU DO WITH THE CALENDAR? Organize content by channel or campaign.
  • 8. WHAT CAN YOU DO WITH THE CALENDAR? Schedule content right from the calendar.
  • 9. WHAT CAN YOU DO WITH THE CALENDAR? View details about content listed on your calendar.
  • 10. WHAT CAN YOU DO WITH THE CALENDAR? Assign tasks to others on your team.
  • 11. CALENDAR = ORGANIZER + PROJECT MANAGER.
  • 12. COMMIT TO 2 BLOGGING.
  • 13. HubSpot customers who write 3-4 blog posts per month vs. 2 blog posts per month get • 20 more monthly lead submissions, • 800 more monthly site visits, • 60 more Twitter followers, and • 50 more Facebook like’s.
  • 14.
  • 15. GRAB THE READER’S ATTENTION FROM THE START. • Make it catchy! • Explain what you are about to address • Convince the reader the post will help them solve that problem
  • 16. STRUCTURE YOUR POST. • Organize your content • Consider different formats • Make your posts succinct • Remember that readers scan
  • 17. FORMAT YOUR POST. • Use Blog Blueprints • Add visual elements to your post
  • 18. INCUDE A CALL-TO-ACTION. Primary CTA Secondary CTA
  • 19.
  • 20. USE THE SEO PANEL. • Title Optimizations • Body Optimizations • Image Optimizations • Meta Optimizations
  • 21. USE CTAS TO DRIVE 3 CONVERSIONS.
  • 22. WHAT IS A CONVERSION RATE?
  • 23. CTA #1: 6.7% CTR CTA #2: 2.1% CTR CTA #3: 15.9% CTR
  • 24. CTA #1: 6.7% CTR VISITOR CTA #2: 2.1% CTR LEAD CTA #3: 15.9% CTR CUSTOMER
  • 25. ANALYZE YOUR 4 MARKETING CHANNELS.
  • 26. “Pull an analysis on your marketing.” -Your boss
  • 27. “Pull an analysis on your marketing.” -Your boss
  • 28. WHAT IS A KEYWORD? • Visits to your site • Breakdown of visitors, contacts, and customers by channel • Conversion rate between different lifecycle stages
  • 30. TRAFFIC ONLY TELLS PART OF THE STORY.
  • 32. 5 USE TRACKING URLS.
  • 34. CREATE TRACKING URLS. http://blog.hubspot.com/marketing/30- day-blog-challenge-tip-27-sr? utm_campaign= %23blogfor30&utm_medium=social&ut m_source=linkedin
  • 35. CREATE TRACKING URLS. http://blog.hubspot.com/marketing/ 30-day-blog-challenge-tip-27-sr? utm_campaign= %23blogfor30&utm_medium=social&ut m_source=linkedin Step 1: Type in your page URL.
  • 36. CREATE TRACKING URLS. http://blog.hubspot.com/marketing/30- day-blog-challenge-tip-27-sr? utm_campaign= %blogfor30&utm_medium=social&utm _source=linkedin Step 2: Type in ? utm_campaign= and then the name of your campaign.
  • 37. CREATE TRACKING URLS. http://blog.hubspot.com/marketing/30- day-blog-challenge-tip-27-sr? utm_campaign= %23blogfor30&utm_medium=social&u tm_source=linkedin Step 3: Type in &utm_medium= and then the name of channel.
  • 38. CREATE TRACKING URLS. http://blog.hubspot.com/marketing/30- day-blog-challenge-tip-27-sr? utm_campaign= %23blogfor30&utm_medium=social&ut m_source=linkedin Step 4: (Optional) Type in &utm_source= and then more information about your channel.
  • 39. CREATE TRACKING URLS IN HUBSPOT. Type in your URL, select your campaign, and select the Source.
  • 40. CREATE TRACKING URLS IN HUBSPOT. The URL Builder will show you where traffic from this URL will appear in the Sources report.
  • 41. CREATE TRACKING URLS IN HUBSPOT. If you need to fill out more options, they will appear below.
  • 42. USE MUTIPLE CHANNELS TO RUN YOUR NEXT CAMPAIGN. 6
  • 43.
  • 45. • Specific • Measureable • Attainable • Relevant • Time-bound “Generate 5000 leads who are interested in social media marketing by June 30, 2013.” SET GOALS.
  • 48. DON’T TREAT ALL 7 VISITORS THE SAME.
  • 49. Why is it important to show different content on my website?
  • 50. 74% of online consumers get frustrated with websites when content appears that has nothing to do with their interests. -2013 Online Personal Experience study
  • 51.
  • 52.
  • 53.
  • 54.
  • 55. WHEN TO USE PERSONALIZATION. Display mobile friendly content to visitors coming from their mobile device.
  • 56. WHEN TO USE PERSONALIZATION. Include “Tweet this” links for visitors coming from Twitter.
  • 57. WHEN TO USE PERSONALIZATION. Show different products to people from different countries.
  • 58. SCALE YOUR MARKETING 8 EFFORTS.
  • 60. BRANCHING LOGIC. Branching logic allows you to further develop distinct nurturing experiences for your contacts, creating “mini-goals” that help you optimize each step of your marketing automation strategy to the fullest.
  • 61. THE REASON BEHIND BRANCHING. + + +
  • 62. WITH THIS COMES MORE POWER.
  • 64. BUT YOU DON’T WANT TO END UP HERE.
  • 65. SO WHAT ARE SOME GOOD IDEAS?
  • 66. GENERAL GUIDELINES. 1. Am I still talking to the same segment? 2. Is the path I'm creating with branching helping my contacts move toward the overall goal? 3. One singular workflow isn't meant to move all contacts through your entire funnel.
  • 67. FIGURE OUT WHAT MARKETING EFFORTS ARE PAYING OFF. 9
  • 70. STRANGER Sources? LEAD MQL CUSTOMER URLs? Referring URLs? Sources? URLs? Referring URLs? Sources? URLs? Referring URLs? Sources? URLs? Referring URLs?
  • 71. WHAT MODEL TO USE. All interactions – Weights each touchpoint equally Use this model if your campaigns are supposed to maintain contact and awareness consistently throughout. VISITOR LEAD 25% 25% 25% 25%
  • 72. WHAT MODEL TO USE. First touch – The first touchpoint. Use this model if your campaigns are supposed to create initial awareness. VISITOR LEAD 100%
  • 73. WHAT MODEL TO USE. Last touch – The first touchpoint on the most recent visit Use this model if your campaigns are supposed to attract people after you have already created contact and awareness over time. VISITOR LEAD 100%
  • 74. WHAT MODEL TO USE. Last interaction – The last touchpoint. Use this model if your campaigns are supposed to attract people at the moment of conversion. VISITOR LEAD 100%
  • 75. WHAT MODEL TO USE. First & last touch (by referrer or source) – The first and last page/source that referred contacts to your site. Use this model if you value touchpoints that introduced visitors to your brand and final touchpoints that resulted in a conversion or sale. VISITOR LEAD 50% 50%
  • 76. WHAT MODEL TO USE. Simple Decay – The last six touchpoints viewed with more weight on recent pages Use this model if you value touchpoints more that led up and included the conversion. VISITOR LEAD 6.6875% 13.375% 26.75% 53.5%
  • 77. THERE IS NO RIGHT OR WRONG ATTRIBUTION MODEL TO USE.
  • 78. WHERE ARE MY BLOG LEADS COMING FROM? Interaction Scoring Type: • By referrer • Last interaction Conversion Type: Became a Lead Date
  • 79. WHERE ARE MY BLOG LEADS COMING FROM? Action Items: • The score shows that the 15 Best Blogs post is your top performing blog post. • Optimize your posts that are performing the best. • See if there’s a pattern between the posts that perform well and the topics or format of the post.
  • 80. WHAT SOURCES DO MY LEADS COME FROM? Interaction Scoring Type: • By source • All sessions Conversion Type: Create Date Note: Sources just shows first touch, but this report shows every touchpoint.
  • 81. WHAT SOURCES DO MY LEADS COME FROM? Action Items: • Consider altering allocation of resources, taking these results into account • Optimize more emails around closing customers, and create
  • 82. CLOSE THE LOOP ON 10 YOUR MARKETING.
  • 83. HOW DO YOU DECIDE WHERE TO INVEST?
  • 84. WHAT DOES THIS REPORT TELL YOU? WHAT WILL YOU DO NEXT?
  • 85. What does the report tell you? • Email marketing is your most successful channel. • Organic Search is generating the second highest amount of revenue. • Paid Search and Referrals are not generating customers. Action Items: • See what pages are generating the most search traffic. Optimize other pages to help increase organic search. • Dig in to your best practices for email marketing and see if they can apply to other channels.
  • 86. REVENUE REPORTING HELPS YOU… • Make Educational Decisions • Plan for the Future • Invest in the Right Places • Understand What’s Working