Does your organization struggle to find a balance between mandatory and elective training? Are you using the right resources and tools to make your program a success in the first place? The truth of the matter is that there are benefits to both mandatory and elective training, your job is to find the appropriate balance for your organization and ensure that you’re delivering it in a way that engages your employees and drives results. In this webinar, Dean Pichee will discuss the challenges and benefits of both types of training and discuss how to find the balance you’ve been trying to achieve. He’ll go through the seven trends in employee training and how those impact your organization as well as what you can do about it. He’ll discuss how to use micro-learning and post-training reinforcement to achieve the maximum return on investment for your program and other tips and tricks to make employee training a success in your workplace. Dean will cover pros and cons of both push and pull learning and provide actionable steps to add a little more “push” to your “pull” program or a little more “pull” to your “push” program. He’ll provide real examples of what has worked for companies in the past and recommendations to help your organization succeed in the future. Key Learning Objectives: Current trends in employee training. The benefits of mandatory and elective training. Why micro-learning works. The importance of post-training reinforcement. Gamification techniques. What’s the right mix of mandatory and elective training?

2. Presenting Today
Dean Pichee
President and CEO,
BizLibrary
dean@bizlibrary.com
Krista Brubaker
Marketing Coordinator
BizLibrary
kbrubaker@bizlibrary.com
Follow along on Twitter: #BizWebinar @BizLibrary

3. www.bizlibrary.com/free-trial
BizLibrary helps organizations succeed by improving the way employees learn.

4. Trends in
Employee Training
- The Science of Learning
- The Importance of Learning Reinforcement
- Competency-Based Program Development
- Learning in The Cloud
- The Emergence of Video as the Dominant
Approach to Mobile Learning
- MicroLearning

5. Trend #1: The Science of Learning

6. Trend #2: The Importance of Learning
Reinforcement

7. Trend #3: Competency-Based Program
Development

8. Trend #4: Learning in the Cloud

9. Trend #5: The Emergence of Video as the
Dominant Approach to Mobile Learning

10. Trend #6: MicroLearning

11. What current training trends
are impacting your
organization?
Let us know in chat.

12. Push
Pul)

13. Case Studies of Mandatory and Elective
Training Programs
Push Training Pull Training
Agriculture Professional Services Telecommunications Wholesale

14. Push or Pull
Push
Pull
vs

15. Self-Directed & “Other-Directed” Learning

16. Self-Directed Learning or “Pull”
- Learner makes decisions
- Learner selects and carries out goals,
objectives methods and means
- Works for formal or informal approaches
- Encourages self-recognition

17. Other-Directed Learning or “Push”
- Supervisors sending employees to
required compliance training
- Someone else sets goals and
evaluations
- Most recognized form of learning
- Generic to accommodate needs of most
learners
- Not everyone may need it
- Could include employee development

18. Benefits of Push and Pull Training
Push Pul)

19. Benefits of Push Learning
Large number of employees learn at once
Accurate, up-to-date content
Quicker ramp up for employees
Can include a variety of training methods
conforming to adult learning principles

20. Benefits of Pull Learning
Less costly/more time efficient
More personal/less intimidating
SME can be more willing to share knowledge
Employees less resistant to learning

21. Low Learner
Completion
High Learner
Engagement
Long
Runway to
Success
High Leaner
Appreciation
Suited for
Just In Time
Learning
High Learner
Completion
Short
Runway to
Success
Low Learner
Appreciation
Suited for
Compliance
Training
Low Learner
Engagement
PUSH PULL

22. vs
Pull
Push

23. Learner Engagement
PullPush
More engaged
Understands the power of knowledge
Risk: Content won’t be viewed
Get learner buy-in
Risk: Poor perception of required learning
from past experience

24. Suited For Which Type of Training
Just in Time
Training
Compliance
Training
vs

25. Learner Appreciation
Push
Pull

26. Runway to Success
ss Pull
ss Push

27. Bob Mosher Jane Hart Jay Cross Marcia Conner Roger Schank
The Experts Weigh In…

28. The Global Economy is Shifting
"At some point people, and by this I mean school boards, governments,
universities, and average citizens, have to get over the idea that there should
be any requirements at all in school."
- Roger Schank

29. The Case for Formal Training
- Reflect the real world
- Help employees know what
they need to know
- Help achieve company goals

30. Which statement best describes
your organization’s learning
strategy?
a) More Push Learning
b) More Pull Learning
c) 50/50 Balance Between Push
and Pull

32. Adding Pull Strategies to Push Learning
Strategies
Adding Push Strategies to Pull Learning
Strategies

33. Use a Curated Playlist

34. Keep Score

35. Push Notifications

36. MicroLearning

37. Making the Case for MicroLearning
Decentralized
Workforce
On-demand
Access
Adapt to
Changing
Needs

38. Use Social

39. Learning Reinforcement

41. The Forgetting Curve with Learning Reinforcement

42. Push & Pull – Getting the Right Mix

43. Key Takeaways
Adding Pull Strategies to Push
Learning
- Microlearning
- Book Club
- Add Reinforcement
Getting the Mix Right…. Push & Pull
Adding Push Strategies to Pull
Learning
- Curated Playlists or Pathways
- Keep Score
- Push Notices

44. Video Course: Learning Retention Strategies

45. Interactive Video: Beginning Development for Training Programs

46. Try out these video lessons
and more!
Thousands of videos and unlimited access for
your employees.
www.bizlibrary.com/free-trial