SlideShare uma empresa Scribd logo
1 de 27
Baixar para ler offline
From Conversation to Conversion:
Turning Social Media into Sales
Thursday September 29, 2011



Sponsored by:
The Stryve Group Story
What were our options?
What’s the difference?
              =Chat at coffee shop
              Great for packaged goods or
              consumable products



              =Networking event
              B2B, finding key industry
              contacts




               =Tradeshow party
               Lots of noise and quick
               conversations—both
               personal and business
Why are we here today?

 Social media and how it
  relates to sales

 Social media and sales
  success stories

 6 things your can start
  doing tomorrow that will
  lead to better results using
  social media
What is Social Media?

            Media:
the means of communication that
 reach or influence people widely

  • Traditional - radio and
    television, newspapers,
    magazines

  =One-way communication
What is Social Media?


      Internet, Computers, Smartphones


Social = the ability to have a conversation re.
  what you’ve just read, watched or heard




                  =Two way communication
What is Social Media?


  “Social media is the use of
     technology to build a
relationship of know, like and
trust with friends, colleagues
        and customers”
Why Bother?

Customer Buying Behaviour is Changing:
 93% of buyers use online
  search to begin the
  buying process
 37% post questions on
  social networking sites
 In 2010, 8 out of 10
  households had access
  to the Internet (Stats Can.)
 49% of consumers use
  social media daily
Standard Sales Pipeline



                    Generate / Qualify




                    Sell / Convert


                    Trade Up / Referral
                    Evangelize / Referral
Herrle’s Farms
Herrle’s Farms
Reflect on Style and Use

 Ask yourself: When do I have idle time on my
  hands?
 Easily monitor what your competitors are
  doing by following their social media profiles
 Post messages to build rapport and trust
 Are you on Twitter? Facebook? LinkedIn?
  Focus on the social media platform that fits
  your personality
Creating Your Own Strategy

1.   Know yourself
2.   Know your audience
3.   Know your vehicles of communication
4.   Align your resources (time, people and money)
5.   Plan your work
6.   Work your plan
7.   Make adjustments
Join and Complete Your Profile
Best practices of completing a profile




Insider Tip:
Link your Twitter account to your LinkedIn Account
Join and Complete Your Profile

Example of a Well-Done Twitter Profile
Creating a Facebook Page




                       Versus


Profile = Individual            Pages = Business
Create a Facebook Page




1. Post Pictures
2. Post promotions that will get people to share
3. Don’t forget to comment on things not directly related to
   your business = build rapport and engagement
Build your following

Step 1: Import all your Outlook calendar
  contacts into your LinkedIn account
Build Your Following

Step 2: Import
  your LinkedIn
  connections to
  your Twitter
  account
How To Follow Experts

Step 1: Use the search function in Twitter, find the
  experts in your field and follow them



Step 2: Re-tweet their information



Step 3: Look like a GENIUS EXPERT in the eyes of
  your own friends and followers
What should you “Tweet” and Post?
1.   Re-tweet and hit the “Share” button on an article or a website

2.   Listen + Respond = Engage
     •   @ashleysmith “I just had the worst bagel at The Bagel Cafe!”
     •   @bagelcafe “Sorry to hear that. Which one did you get? How can I
         help?”
3.   Sharing Tips and Tricks and News
        “How to prevent a pipe from bursting in your home http://bit.ly.92Vd5”
        “Google offers free WiFi in 47 airports http://bit.ly/12RWAc ”
4.   Humorous
        “Isn’t Disney World just a people trap operated by a mouse?”
5.   Questions
        “How can I use Facebook for my business? Suggestions and tips are
         welcome!”
6.   In the Trenches (how or what you’re doing in business)
        “Going to the Business Guru event this morning, very excited! #bizguru”
Join Groups

Step 1: Go to LinkedIn.com
Step 2: Type target market into the search bar




Insider tips:
• Look for groups that are geographically
  located near you
Add Apps to your Smartphone

Step 1: Go to Blackberry
  App World or iPhone App
  Store

Step 2: Search “Twitter”,
  “LinkedIn” and
  “Facebook” respectively

Step 3: Download each app
6 Things Every Business Owner Should Do

1. Join Twitter, Facebook and LinkedIn
    Complete your profile – 100%
2. Find your friends and colleagues
    Add them to your networks
3. Follow other experts & influencers in your field
    Share the information the experts are sending out
4. Post Updates and Tweet at least once a day
5. Join Groups
    Comment on topics of discussions
6. Add mobile social media apps to your smartphone
Thank-you to our sponsors:
Thanks for coming!
www.businessguru.ca
Follow us @BizGuruCanada

Mais conteúdo relacionado

Mais procurados

Basics of Blogging
Basics of BloggingBasics of Blogging
Basics of Blogginglmettler
 
Social Media for Social Good: How Nonprofits Can Use Social Media Marketing T...
Social Media for Social Good: How Nonprofits Can Use Social Media Marketing T...Social Media for Social Good: How Nonprofits Can Use Social Media Marketing T...
Social Media for Social Good: How Nonprofits Can Use Social Media Marketing T...Julia Campbell
 
7 Steps to a Social Media Marketing Plan-THE PDF
7 Steps to a Social Media Marketing Plan-THE PDF7 Steps to a Social Media Marketing Plan-THE PDF
7 Steps to a Social Media Marketing Plan-THE PDFAliza Sherman
 
IMPACT-Social Media and Your Business
IMPACT-Social Media and Your BusinessIMPACT-Social Media and Your Business
IMPACT-Social Media and Your BusinessCollin Condray
 
Personal branding and social media Young Delft
Personal branding and social media Young DelftPersonal branding and social media Young Delft
Personal branding and social media Young DelftRob Speekenbrink
 
Twitter 201: Real World Guidance for Building a
Twitter 201: Real World Guidance for Building a Twitter 201: Real World Guidance for Building a
Twitter 201: Real World Guidance for Building a Kevin McFall
 
How to Use Twitter To Educate Patients And Increase Professional Visibility
How to Use Twitter To Educate Patients And Increase Professional VisibilityHow to Use Twitter To Educate Patients And Increase Professional Visibility
How to Use Twitter To Educate Patients And Increase Professional VisibilityMarie Ennis-O'Connor
 
Presentation to Holroyd Youth Workers
Presentation to Holroyd Youth WorkersPresentation to Holroyd Youth Workers
Presentation to Holroyd Youth WorkersLara Solomon
 
YNPNdc SM Summit: Keynote
YNPNdc SM Summit: KeynoteYNPNdc SM Summit: Keynote
YNPNdc SM Summit: KeynoteYNPN DC
 
7 steps to a social media marketing plan smmp
7 steps to a social media marketing plan smmp7 steps to a social media marketing plan smmp
7 steps to a social media marketing plan smmpAliza Sherman
 
Sm2 Social Media Marketing
Sm2 Social Media MarketingSm2 Social Media Marketing
Sm2 Social Media MarketingTechrigy
 
Social selling, snabbguide
Social selling, snabbguideSocial selling, snabbguide
Social selling, snabbguideTobias Strandh
 
How to make the most of social media
How to make the most of social mediaHow to make the most of social media
How to make the most of social mediaLara Solomon
 
social media impact | speakerhead.com
social media impact | speakerhead.comsocial media impact | speakerhead.com
social media impact | speakerhead.comspeakerhead-com
 
7 Ways To Use Social Media To Create Buzz Worthy Events
7 Ways To Use Social Media To Create Buzz Worthy Events7 Ways To Use Social Media To Create Buzz Worthy Events
7 Ways To Use Social Media To Create Buzz Worthy EventsJay Baer
 
Adding Social Media to Your Marketing Plan
Adding Social Media to Your Marketing PlanAdding Social Media to Your Marketing Plan
Adding Social Media to Your Marketing Plan4Good.org
 
Social Media Strategy for Nonprofits
Social Media Strategy for NonprofitsSocial Media Strategy for Nonprofits
Social Media Strategy for NonprofitsKimberly Singer
 
How Nonprofits Can Harness the Power of Social Media
How Nonprofits Can Harness the Power of Social MediaHow Nonprofits Can Harness the Power of Social Media
How Nonprofits Can Harness the Power of Social MediaJulia Campbell
 
Bloomingdale's social media strategy
Bloomingdale's social media strategyBloomingdale's social media strategy
Bloomingdale's social media strategyMadeleine DeSena
 

Mais procurados (20)

Basics of Blogging
Basics of BloggingBasics of Blogging
Basics of Blogging
 
Social Media for Social Good: How Nonprofits Can Use Social Media Marketing T...
Social Media for Social Good: How Nonprofits Can Use Social Media Marketing T...Social Media for Social Good: How Nonprofits Can Use Social Media Marketing T...
Social Media for Social Good: How Nonprofits Can Use Social Media Marketing T...
 
7 Steps to a Social Media Marketing Plan-THE PDF
7 Steps to a Social Media Marketing Plan-THE PDF7 Steps to a Social Media Marketing Plan-THE PDF
7 Steps to a Social Media Marketing Plan-THE PDF
 
IMPACT-Social Media and Your Business
IMPACT-Social Media and Your BusinessIMPACT-Social Media and Your Business
IMPACT-Social Media and Your Business
 
Personal branding and social media Young Delft
Personal branding and social media Young DelftPersonal branding and social media Young Delft
Personal branding and social media Young Delft
 
Twitter 201: Real World Guidance for Building a
Twitter 201: Real World Guidance for Building a Twitter 201: Real World Guidance for Building a
Twitter 201: Real World Guidance for Building a
 
Socialmedia 101
Socialmedia 101Socialmedia 101
Socialmedia 101
 
How to Use Twitter To Educate Patients And Increase Professional Visibility
How to Use Twitter To Educate Patients And Increase Professional VisibilityHow to Use Twitter To Educate Patients And Increase Professional Visibility
How to Use Twitter To Educate Patients And Increase Professional Visibility
 
Presentation to Holroyd Youth Workers
Presentation to Holroyd Youth WorkersPresentation to Holroyd Youth Workers
Presentation to Holroyd Youth Workers
 
YNPNdc SM Summit: Keynote
YNPNdc SM Summit: KeynoteYNPNdc SM Summit: Keynote
YNPNdc SM Summit: Keynote
 
7 steps to a social media marketing plan smmp
7 steps to a social media marketing plan smmp7 steps to a social media marketing plan smmp
7 steps to a social media marketing plan smmp
 
Sm2 Social Media Marketing
Sm2 Social Media MarketingSm2 Social Media Marketing
Sm2 Social Media Marketing
 
Social selling, snabbguide
Social selling, snabbguideSocial selling, snabbguide
Social selling, snabbguide
 
How to make the most of social media
How to make the most of social mediaHow to make the most of social media
How to make the most of social media
 
social media impact | speakerhead.com
social media impact | speakerhead.comsocial media impact | speakerhead.com
social media impact | speakerhead.com
 
7 Ways To Use Social Media To Create Buzz Worthy Events
7 Ways To Use Social Media To Create Buzz Worthy Events7 Ways To Use Social Media To Create Buzz Worthy Events
7 Ways To Use Social Media To Create Buzz Worthy Events
 
Adding Social Media to Your Marketing Plan
Adding Social Media to Your Marketing PlanAdding Social Media to Your Marketing Plan
Adding Social Media to Your Marketing Plan
 
Social Media Strategy for Nonprofits
Social Media Strategy for NonprofitsSocial Media Strategy for Nonprofits
Social Media Strategy for Nonprofits
 
How Nonprofits Can Harness the Power of Social Media
How Nonprofits Can Harness the Power of Social MediaHow Nonprofits Can Harness the Power of Social Media
How Nonprofits Can Harness the Power of Social Media
 
Bloomingdale's social media strategy
Bloomingdale's social media strategyBloomingdale's social media strategy
Bloomingdale's social media strategy
 

Destaque

Biz wri hotel booking - online
Biz wri   hotel booking - onlineBiz wri   hotel booking - online
Biz wri hotel booking - onlineInstructorThanh
 
The art of strategic conversation
The art of strategic conversationThe art of strategic conversation
The art of strategic conversationJulian Jenkins
 
Telephone conversation iniya 14mba002
Telephone conversation iniya 14mba002Telephone conversation iniya 14mba002
Telephone conversation iniya 14mba002Iniya Kannan
 
The Telephonic Conversation by Wole Soyinka
The Telephonic Conversation by Wole SoyinkaThe Telephonic Conversation by Wole Soyinka
The Telephonic Conversation by Wole Soyinkadrashtimehtab01011993
 
Business telephone conversation
Business telephone conversationBusiness telephone conversation
Business telephone conversationcoolsimo
 
Taking and making reservation script
Taking and making reservation scriptTaking and making reservation script
Taking and making reservation scriptNaufal Thoriq
 
Telephone conversation
Telephone conversationTelephone conversation
Telephone conversationjhaiusa
 
Call Center - Customer Service Scenarios
 Call Center - Customer Service Scenarios Call Center - Customer Service Scenarios
Call Center - Customer Service ScenariosKestly Development
 
Practice Telephone Etiquette
Practice Telephone EtiquettePractice Telephone Etiquette
Practice Telephone EtiquetteOptiCall
 
Telephone conversation
Telephone conversationTelephone conversation
Telephone conversationKitty Karthika
 
Professional telephone etiquette
Professional telephone etiquetteProfessional telephone etiquette
Professional telephone etiquetteIsidro Buenaobra
 
Presentation: Telephone Etiquette
Presentation: Telephone EtiquettePresentation: Telephone Etiquette
Presentation: Telephone EtiquetteNicholas Mustelin
 
Basic telephone skills
Basic telephone skillsBasic telephone skills
Basic telephone skillsHari Nair
 
Hotel Services - Basic English for Communication
Hotel Services - Basic English for CommunicationHotel Services - Basic English for Communication
Hotel Services - Basic English for CommunicationWebHocTiengAnh
 
Sales Script Template
Sales Script TemplateSales Script Template
Sales Script TemplateDemand Metric
 
English for hotel staff
English for hotel staffEnglish for hotel staff
English for hotel staffBrian Tooth
 
Unit 03 : Communication on the Phone
Unit 03 : Communication on the PhoneUnit 03 : Communication on the Phone
Unit 03 : Communication on the PhoneRuk-anong Chompreeda
 
Telephone conversation
Telephone conversationTelephone conversation
Telephone conversationnpaliterature
 

Destaque (20)

Biz wri hotel booking - online
Biz wri   hotel booking - onlineBiz wri   hotel booking - online
Biz wri hotel booking - online
 
The art of strategic conversation
The art of strategic conversationThe art of strategic conversation
The art of strategic conversation
 
Making hotel reservations
Making hotel reservations Making hotel reservations
Making hotel reservations
 
Telephone conversation iniya 14mba002
Telephone conversation iniya 14mba002Telephone conversation iniya 14mba002
Telephone conversation iniya 14mba002
 
The Telephonic Conversation by Wole Soyinka
The Telephonic Conversation by Wole SoyinkaThe Telephonic Conversation by Wole Soyinka
The Telephonic Conversation by Wole Soyinka
 
Business telephone conversation
Business telephone conversationBusiness telephone conversation
Business telephone conversation
 
Taking and making reservation script
Taking and making reservation scriptTaking and making reservation script
Taking and making reservation script
 
Telephone conversation
Telephone conversationTelephone conversation
Telephone conversation
 
Call Center - Customer Service Scenarios
 Call Center - Customer Service Scenarios Call Center - Customer Service Scenarios
Call Center - Customer Service Scenarios
 
Practice Telephone Etiquette
Practice Telephone EtiquettePractice Telephone Etiquette
Practice Telephone Etiquette
 
Telephone conversation
Telephone conversationTelephone conversation
Telephone conversation
 
Professional telephone etiquette
Professional telephone etiquetteProfessional telephone etiquette
Professional telephone etiquette
 
Presentation: Telephone Etiquette
Presentation: Telephone EtiquettePresentation: Telephone Etiquette
Presentation: Telephone Etiquette
 
Basic telephone skills
Basic telephone skillsBasic telephone skills
Basic telephone skills
 
English for Hotel Reservation
English for Hotel ReservationEnglish for Hotel Reservation
English for Hotel Reservation
 
Hotel Services - Basic English for Communication
Hotel Services - Basic English for CommunicationHotel Services - Basic English for Communication
Hotel Services - Basic English for Communication
 
Sales Script Template
Sales Script TemplateSales Script Template
Sales Script Template
 
English for hotel staff
English for hotel staffEnglish for hotel staff
English for hotel staff
 
Unit 03 : Communication on the Phone
Unit 03 : Communication on the PhoneUnit 03 : Communication on the Phone
Unit 03 : Communication on the Phone
 
Telephone conversation
Telephone conversationTelephone conversation
Telephone conversation
 

Semelhante a Business Guru: Conversation to Conversion

Social Networking Presentation
Social Networking PresentationSocial Networking Presentation
Social Networking PresentationWobbeMassage
 
Social Media Toolbox- ADDP Technology Day - May 31, 2012
Social Media Toolbox- ADDP Technology Day - May 31, 2012Social Media Toolbox- ADDP Technology Day - May 31, 2012
Social Media Toolbox- ADDP Technology Day - May 31, 2012Julia Campbell
 
Social Media BICS Froum - Cassie Delaney
Social Media BICS Froum - Cassie DelaneySocial Media BICS Froum - Cassie Delaney
Social Media BICS Froum - Cassie DelaneyBICS
 
Social medias and business : How to make your social media strategy happen ?
Social medias and business : How to make your social media strategy happen ?Social medias and business : How to make your social media strategy happen ?
Social medias and business : How to make your social media strategy happen ?Jean-Francois Messier
 
Social Media for Small Business
Social Media for Small BusinessSocial Media for Small Business
Social Media for Small BusinessJulia Campbell
 
Link Me Tweet Me Friend Me Feb 2010
Link Me Tweet Me Friend Me Feb 2010Link Me Tweet Me Friend Me Feb 2010
Link Me Tweet Me Friend Me Feb 2010Ira Wolfe
 
SCORE_BusinessNetworkingWorkshop_2
SCORE_BusinessNetworkingWorkshop_2SCORE_BusinessNetworkingWorkshop_2
SCORE_BusinessNetworkingWorkshop_2Joseph Simmons
 
DreamBank Final Slide Deck for Attendees
DreamBank Final Slide Deck for AttendeesDreamBank Final Slide Deck for Attendees
DreamBank Final Slide Deck for AttendeesDon Stanley
 
Social Media & Life Style
Social Media & Life StyleSocial Media & Life Style
Social Media & Life Styleroyalhap
 
Deluxe/Risdall Social Media Marketing Webinar Presentation
Deluxe/Risdall Social Media Marketing Webinar PresentationDeluxe/Risdall Social Media Marketing Webinar Presentation
Deluxe/Risdall Social Media Marketing Webinar PresentationDeluxe Corporation
 
Social Media for Job Search: What Every College Student Must Know
Social Media for Job Search: What Every College Student Must KnowSocial Media for Job Search: What Every College Student Must Know
Social Media for Job Search: What Every College Student Must KnowRocky Peak Enterprises, LLC
 
Social Media Primer
Social Media PrimerSocial Media Primer
Social Media PrimerRickey Gold
 
The How To Guide To Social Media Marketing
The How To Guide To Social Media MarketingThe How To Guide To Social Media Marketing
The How To Guide To Social Media MarketingSocialize Group
 
Social Media Realities_1stPositionMarketing and SocialMediaDelivered
Social Media Realities_1stPositionMarketing and SocialMediaDeliveredSocial Media Realities_1stPositionMarketing and SocialMediaDelivered
Social Media Realities_1stPositionMarketing and SocialMediaDelivered1st Position Marketing
 
What's Missing from Your Social Media Program? How to Create an Effective Soc...
What's Missing from Your Social Media Program? How to Create an Effective Soc...What's Missing from Your Social Media Program? How to Create an Effective Soc...
What's Missing from Your Social Media Program? How to Create an Effective Soc...Scott Schablow
 

Semelhante a Business Guru: Conversation to Conversion (20)

Social Networking Presentation
Social Networking PresentationSocial Networking Presentation
Social Networking Presentation
 
Social Media Toolbox- ADDP Technology Day - May 31, 2012
Social Media Toolbox- ADDP Technology Day - May 31, 2012Social Media Toolbox- ADDP Technology Day - May 31, 2012
Social Media Toolbox- ADDP Technology Day - May 31, 2012
 
Social Media BICS Froum - Cassie Delaney
Social Media BICS Froum - Cassie DelaneySocial Media BICS Froum - Cassie Delaney
Social Media BICS Froum - Cassie Delaney
 
Social medias and business : How to make your social media strategy happen ?
Social medias and business : How to make your social media strategy happen ?Social medias and business : How to make your social media strategy happen ?
Social medias and business : How to make your social media strategy happen ?
 
Social Media for Small Business
Social Media for Small BusinessSocial Media for Small Business
Social Media for Small Business
 
Link Me Tweet Me Friend Me Feb 2010
Link Me Tweet Me Friend Me Feb 2010Link Me Tweet Me Friend Me Feb 2010
Link Me Tweet Me Friend Me Feb 2010
 
Social Media 101
Social Media 101Social Media 101
Social Media 101
 
SCORE_BusinessNetworkingWorkshop_2
SCORE_BusinessNetworkingWorkshop_2SCORE_BusinessNetworkingWorkshop_2
SCORE_BusinessNetworkingWorkshop_2
 
DreamBank Final Slide Deck for Attendees
DreamBank Final Slide Deck for AttendeesDreamBank Final Slide Deck for Attendees
DreamBank Final Slide Deck for Attendees
 
What's your social media strategy
What's your social media strategyWhat's your social media strategy
What's your social media strategy
 
Social Media & Life Style
Social Media & Life StyleSocial Media & Life Style
Social Media & Life Style
 
Deluxe/Risdall Social Media Marketing Webinar Presentation
Deluxe/Risdall Social Media Marketing Webinar PresentationDeluxe/Risdall Social Media Marketing Webinar Presentation
Deluxe/Risdall Social Media Marketing Webinar Presentation
 
Social Media for Job Search: What Every College Student Must Know
Social Media for Job Search: What Every College Student Must KnowSocial Media for Job Search: What Every College Student Must Know
Social Media for Job Search: What Every College Student Must Know
 
Social Media Primer
Social Media PrimerSocial Media Primer
Social Media Primer
 
BBB Presentation: Social Media Marketing Basics and Overview
BBB Presentation: Social Media Marketing Basics and OverviewBBB Presentation: Social Media Marketing Basics and Overview
BBB Presentation: Social Media Marketing Basics and Overview
 
Iap2 Conference
Iap2 ConferenceIap2 Conference
Iap2 Conference
 
Social Selling Workshop
Social Selling WorkshopSocial Selling Workshop
Social Selling Workshop
 
The How To Guide To Social Media Marketing
The How To Guide To Social Media MarketingThe How To Guide To Social Media Marketing
The How To Guide To Social Media Marketing
 
Social Media Realities_1stPositionMarketing and SocialMediaDelivered
Social Media Realities_1stPositionMarketing and SocialMediaDeliveredSocial Media Realities_1stPositionMarketing and SocialMediaDelivered
Social Media Realities_1stPositionMarketing and SocialMediaDelivered
 
What's Missing from Your Social Media Program? How to Create an Effective Soc...
What's Missing from Your Social Media Program? How to Create an Effective Soc...What's Missing from Your Social Media Program? How to Create an Effective Soc...
What's Missing from Your Social Media Program? How to Create an Effective Soc...
 

Último

Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesDipal Arora
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Dipal Arora
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...lizamodels9
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Roland Driesen
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear RegressionRavindra Nath Shukla
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Lviv Startup Club
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsMichael W. Hawkins
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...Paul Menig
 
GD Birla and his contribution in management
GD Birla and his contribution in managementGD Birla and his contribution in management
GD Birla and his contribution in managementchhavia330
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
Understanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key InsightsUnderstanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key Insightsseribangash
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdfRenandantas16
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLSeo
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.Aaiza Hassan
 
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 DelhiCall Girls in Delhi
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMRavindra Nath Shukla
 

Último (20)

Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear Regression
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
 
GD Birla and his contribution in management
GD Birla and his contribution in managementGD Birla and his contribution in management
GD Birla and his contribution in management
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Understanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key InsightsUnderstanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key Insights
 
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSM
 

Business Guru: Conversation to Conversion

  • 1. From Conversation to Conversion: Turning Social Media into Sales Thursday September 29, 2011 Sponsored by:
  • 3. What were our options?
  • 4. What’s the difference? =Chat at coffee shop Great for packaged goods or consumable products =Networking event B2B, finding key industry contacts =Tradeshow party Lots of noise and quick conversations—both personal and business
  • 5. Why are we here today?  Social media and how it relates to sales  Social media and sales success stories  6 things your can start doing tomorrow that will lead to better results using social media
  • 6. What is Social Media? Media: the means of communication that reach or influence people widely • Traditional - radio and television, newspapers, magazines =One-way communication
  • 7. What is Social Media? Internet, Computers, Smartphones Social = the ability to have a conversation re. what you’ve just read, watched or heard =Two way communication
  • 8. What is Social Media? “Social media is the use of technology to build a relationship of know, like and trust with friends, colleagues and customers”
  • 9. Why Bother? Customer Buying Behaviour is Changing:  93% of buyers use online search to begin the buying process  37% post questions on social networking sites  In 2010, 8 out of 10 households had access to the Internet (Stats Can.)  49% of consumers use social media daily
  • 10. Standard Sales Pipeline Generate / Qualify Sell / Convert Trade Up / Referral Evangelize / Referral
  • 13. Reflect on Style and Use  Ask yourself: When do I have idle time on my hands?  Easily monitor what your competitors are doing by following their social media profiles  Post messages to build rapport and trust  Are you on Twitter? Facebook? LinkedIn? Focus on the social media platform that fits your personality
  • 14. Creating Your Own Strategy 1. Know yourself 2. Know your audience 3. Know your vehicles of communication 4. Align your resources (time, people and money) 5. Plan your work 6. Work your plan 7. Make adjustments
  • 15. Join and Complete Your Profile Best practices of completing a profile Insider Tip: Link your Twitter account to your LinkedIn Account
  • 16. Join and Complete Your Profile Example of a Well-Done Twitter Profile
  • 17. Creating a Facebook Page Versus Profile = Individual Pages = Business
  • 18. Create a Facebook Page 1. Post Pictures 2. Post promotions that will get people to share 3. Don’t forget to comment on things not directly related to your business = build rapport and engagement
  • 19. Build your following Step 1: Import all your Outlook calendar contacts into your LinkedIn account
  • 20. Build Your Following Step 2: Import your LinkedIn connections to your Twitter account
  • 21. How To Follow Experts Step 1: Use the search function in Twitter, find the experts in your field and follow them Step 2: Re-tweet their information Step 3: Look like a GENIUS EXPERT in the eyes of your own friends and followers
  • 22. What should you “Tweet” and Post? 1. Re-tweet and hit the “Share” button on an article or a website 2. Listen + Respond = Engage • @ashleysmith “I just had the worst bagel at The Bagel Cafe!” • @bagelcafe “Sorry to hear that. Which one did you get? How can I help?” 3. Sharing Tips and Tricks and News  “How to prevent a pipe from bursting in your home http://bit.ly.92Vd5”  “Google offers free WiFi in 47 airports http://bit.ly/12RWAc ” 4. Humorous  “Isn’t Disney World just a people trap operated by a mouse?” 5. Questions  “How can I use Facebook for my business? Suggestions and tips are welcome!” 6. In the Trenches (how or what you’re doing in business)  “Going to the Business Guru event this morning, very excited! #bizguru”
  • 23. Join Groups Step 1: Go to LinkedIn.com Step 2: Type target market into the search bar Insider tips: • Look for groups that are geographically located near you
  • 24. Add Apps to your Smartphone Step 1: Go to Blackberry App World or iPhone App Store Step 2: Search “Twitter”, “LinkedIn” and “Facebook” respectively Step 3: Download each app
  • 25. 6 Things Every Business Owner Should Do 1. Join Twitter, Facebook and LinkedIn  Complete your profile – 100% 2. Find your friends and colleagues  Add them to your networks 3. Follow other experts & influencers in your field  Share the information the experts are sending out 4. Post Updates and Tweet at least once a day 5. Join Groups  Comment on topics of discussions 6. Add mobile social media apps to your smartphone
  • 26. Thank-you to our sponsors: