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13 QUESTIONS TO ASK
YOUR PROSPECTS
80%
CONVERSION
HAPPENS IN
FOLLOW UP
Don’t Hesitate to follow up!
“1. Where do you hear about us? What sparked
your interest in us? Why didn't you hang up the
call! Why did you open my email?
Helps in creating interest. Why are they spending
time with you on Phone?
“2. What are your needs?
➤ Challenges
➤ Pain Points
➤ Motivation/Support
➤ Absolute/Must
What is the need, good to have, and Priority?
“3. What is the decision making process?
“4. Who are the stakeholders of this deal?
➤ All people should be known
➤ Plan Should be known
➤ Who is affecting the deal?
➤ Do you have a {Your Niche} department?
Helps in reaching right people who will take
decisions.
“5. Who are your competitors? Or who worked for
you earlier?
➤ Why are you not working with them?
➤ Difference in quotes
➤ Country
“6. What is the timeline?
➤ You can know how long it will take to close the
deal
➤ Whether feasible or not
“7. What is your budget?
➤ What is the cheapest proposal received?
➤ Budget for maintenance
Helps to understand the budget, considerations,
and feasibility
“8. When did you take similar decision for such
project?
➤ Success/Failure
➤ Reasons
“9. Do you honestly need our product or service?
➤ Maybe just wants to know budget
➤ Issues they have
➤ Challenges
“10. Where do you see your project after five years
from now?
➤ New Opportunities
➤ Future Plans
➤ Scope of Scalability
“11. What is current solutions/integration you are
using right now? (CRM, ERP)
➤ APIs
➤ Possibility to integrate
“12. Ask for Detail Requirements
“13. Ask for next actions.
➤ Try to close on Call
➤ Don't wait for emails
➤ Emails never work
SALES
MISTAKES
You Must Avoid
“1. Offering Solutions, without understanding the
problem
➤ Understand requirement, don't rush for quote
➤ Listen more than you speak
➤ Ask questions, say I will get back to you for
answers you don't know
➤ Stick to schedule
“2. Poor communication
➤ Read emails before you send them
➤ Use proper grammar.
➤ Don't use unnecessary things. Max 4 Lines per
email.
➤ Use Calendly to schedule phone calls
➤ Use only one CTA in email
“Signature:
Name, Email, LinkedIn, Skype, Telephone
Nothing Else
SALES PERSON
GENERAL TRAITS
You have to be a winner, not a loser
SHAMELESS
You get your incentives on closing
deals ;)
HUSTLER
Do or die!
OPTIMISTIC
Be one, but plan accordingly
PIPELINE
➤ 10%: Agreement to conversation about needs
➤ 20%: Budget is there
➤ 30%: Budget and Schedule are there
➤ 40%: All of the above and decision in One Week
➤ 50%: All of the above and we are in consideration
➤ 60%: All of the above and we are in discussion with stakeholders
➤ 80%: We are told we won the deal
➤ 90%: Contract Signed
➤ 100%: Payment received.
THANK YOU!
@TheBittuKr
Visit www.bittukr.com for more resources.

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Sales questions you should ask

  • 1. 13 QUESTIONS TO ASK YOUR PROSPECTS
  • 3. “1. Where do you hear about us? What sparked your interest in us? Why didn't you hang up the call! Why did you open my email? Helps in creating interest. Why are they spending time with you on Phone?
  • 4. “2. What are your needs? ➤ Challenges ➤ Pain Points ➤ Motivation/Support ➤ Absolute/Must What is the need, good to have, and Priority?
  • 5. “3. What is the decision making process?
  • 6. “4. Who are the stakeholders of this deal? ➤ All people should be known ➤ Plan Should be known ➤ Who is affecting the deal? ➤ Do you have a {Your Niche} department? Helps in reaching right people who will take decisions.
  • 7. “5. Who are your competitors? Or who worked for you earlier? ➤ Why are you not working with them? ➤ Difference in quotes ➤ Country
  • 8. “6. What is the timeline? ➤ You can know how long it will take to close the deal ➤ Whether feasible or not
  • 9. “7. What is your budget? ➤ What is the cheapest proposal received? ➤ Budget for maintenance Helps to understand the budget, considerations, and feasibility
  • 10. “8. When did you take similar decision for such project? ➤ Success/Failure ➤ Reasons
  • 11. “9. Do you honestly need our product or service? ➤ Maybe just wants to know budget ➤ Issues they have ➤ Challenges
  • 12. “10. Where do you see your project after five years from now? ➤ New Opportunities ➤ Future Plans ➤ Scope of Scalability
  • 13. “11. What is current solutions/integration you are using right now? (CRM, ERP) ➤ APIs ➤ Possibility to integrate
  • 14. “12. Ask for Detail Requirements
  • 15. “13. Ask for next actions. ➤ Try to close on Call ➤ Don't wait for emails ➤ Emails never work
  • 17. “1. Offering Solutions, without understanding the problem ➤ Understand requirement, don't rush for quote ➤ Listen more than you speak ➤ Ask questions, say I will get back to you for answers you don't know ➤ Stick to schedule
  • 18. “2. Poor communication ➤ Read emails before you send them ➤ Use proper grammar. ➤ Don't use unnecessary things. Max 4 Lines per email. ➤ Use Calendly to schedule phone calls ➤ Use only one CTA in email
  • 19. “Signature: Name, Email, LinkedIn, Skype, Telephone Nothing Else
  • 20. SALES PERSON GENERAL TRAITS You have to be a winner, not a loser
  • 21. SHAMELESS You get your incentives on closing deals ;)
  • 23. OPTIMISTIC Be one, but plan accordingly
  • 24. PIPELINE ➤ 10%: Agreement to conversation about needs ➤ 20%: Budget is there ➤ 30%: Budget and Schedule are there ➤ 40%: All of the above and decision in One Week ➤ 50%: All of the above and we are in consideration ➤ 60%: All of the above and we are in discussion with stakeholders ➤ 80%: We are told we won the deal ➤ 90%: Contract Signed ➤ 100%: Payment received.