A simple presentation about building chatbots using Google dialogflow.

1. Chatbot basics
Building a simple chatbot using Google Dialogflow
Biswaranjan Rout
Xceedance Consulting

2. What is a chatbot?
• A chatbot is a computer program designed to simulate
conversation with human users, especially over the
Internet.
• Chatbots are increasingly replacing customer service
agents.
• Chatbots make use of ML (Machine learning) and NLP
(Natural language processing)

3. Chabot solution providers

4. Chatbot Solution
NLP
Engine
ML
Engine
Webhook
Node.js API
DB
Mongo DB
Datastore
API A
API B
Business
Layer
DBSQL
Server
Third party chatbot solution
Client Backend
User
Xceedance Solution
Solution Architecture
Slack
HTTPS

5. What more can you build? - IDEAS
• A meeting room booking agent for Skype (using Microsoft
APIs)
• A virtual admin agent about your office.
• A money manager bot, that keeps track of your expenses.
• Stock monitoring bot
• Food pre-ordering bot for your office cafeteria.

6. Questions?
Thank you.