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Getting to
Don’t Bargain Over Positions
Negotiation 
• Back-and-forth 
communication 
designed to reach an 
agreement 
• You and the other side 
have some interests 
– In common 
– Opposed 
– Maybe simply different
Principled Negotiation 
• Decide issues on their 
merits 
• Look for mutual gains 
• Fair, independent 
standards 
• Hard on merits, soft on 
people 
• No tricks 
• No posturing 
• All-purpose strategy
Three Criteria 
1. Produce a Wise 
Agreement 
2. Efficient 
3. Improve or at least not 
damage the 
relationship between 
the parties.
Wise Agreement 
• Meets the legitimate 
interests of each side 
• Resolves conflicting 
interests fairly 
• Durable 
• Sustainable 
• Takes community 
interests into account
Solutions 
• Carefully crafted to 
meet the legitimate 
interests of the parties 
• Mechanical splitting of 
the differences.
Arguing 
• Start with extreme 
position and stubbornly 
hold on 
• Deceiving the other party 
as to your true views 
• Dragging one’s feet 
• Threatening to walk out 
• Stonewalling 
• Contest of wills 
• Anger and resentment
Anger and resentment 
• One side sees itself 
bending to the rigid will 
of the other while its 
own legitimate 
concerns go 
unaddressed 
• Bitter feelings
Establish an Accepted Process 
• Different cultural 
backgrounds 
• Different countries 
• Procedural rules 
• Negotiation on the 
merits
4 Point Methodology 
• People: separate the 
people from the problem. 
• Interests: focus on 
interests, not positions. 
• Options: Invent multiple 
options looking for 
mutual gain before 
deciding what to do. 
• Criteria: Insist that the 
result be based on some 
objective standard.
3 Stages 
• Analysis 
• Planning 
• Discussion 
• Closing
Analysis 
• Gather information 
• Identify and quantify 
your interests and those 
of the other side. 
• Consider 
– People problems 
– Unclear communications
Planning 
• Rank your interests by 
priority and importance 
• Realistic objectives 
• Create Options 
• Criteria for deciding 
among them
Discussion 
• Each side should come to 
understand the interests 
of the other. 
• Listen 
• Together generate 
options that are mutually 
advantageous. 
• Seek agreement on 
objective standards for 
resolving opposed 
interest.
Matrix 
Analysis Planning Discussion 
People 
Interests 
Options 
Criteria
Most Important

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Getting to Wise Agreements in 40 Characters

  • 3. Negotiation • Back-and-forth communication designed to reach an agreement • You and the other side have some interests – In common – Opposed – Maybe simply different
  • 4. Principled Negotiation • Decide issues on their merits • Look for mutual gains • Fair, independent standards • Hard on merits, soft on people • No tricks • No posturing • All-purpose strategy
  • 5. Three Criteria 1. Produce a Wise Agreement 2. Efficient 3. Improve or at least not damage the relationship between the parties.
  • 6. Wise Agreement • Meets the legitimate interests of each side • Resolves conflicting interests fairly • Durable • Sustainable • Takes community interests into account
  • 7. Solutions • Carefully crafted to meet the legitimate interests of the parties • Mechanical splitting of the differences.
  • 8. Arguing • Start with extreme position and stubbornly hold on • Deceiving the other party as to your true views • Dragging one’s feet • Threatening to walk out • Stonewalling • Contest of wills • Anger and resentment
  • 9. Anger and resentment • One side sees itself bending to the rigid will of the other while its own legitimate concerns go unaddressed • Bitter feelings
  • 10. Establish an Accepted Process • Different cultural backgrounds • Different countries • Procedural rules • Negotiation on the merits
  • 11. 4 Point Methodology • People: separate the people from the problem. • Interests: focus on interests, not positions. • Options: Invent multiple options looking for mutual gain before deciding what to do. • Criteria: Insist that the result be based on some objective standard.
  • 12. 3 Stages • Analysis • Planning • Discussion • Closing
  • 13. Analysis • Gather information • Identify and quantify your interests and those of the other side. • Consider – People problems – Unclear communications
  • 14. Planning • Rank your interests by priority and importance • Realistic objectives • Create Options • Criteria for deciding among them
  • 15. Discussion • Each side should come to understand the interests of the other. • Listen • Together generate options that are mutually advantageous. • Seek agreement on objective standards for resolving opposed interest.
  • 16. Matrix Analysis Planning Discussion People Interests Options Criteria

Notas do Editor

  1. Yes = shi