Trump Presentation

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Rani Sharda

Trump Presentation

Carreiras

WHAT TO KNOW?
Restaurants
•  Historical Features
•  Pricing
•  Wine
•  Food Pairing

Spa
Understanding…
• Products
• Different Skins
• Allergic Reactions
WHAT TO KNOW?

WHAT TO KNOW?
Concierge
•  Restaurant Reservations
•  Theatre
•  Understanding the City
•  Professional Relationships
•  Public Transportation

NOW DO YOU KNOW?
•  Guest Expectations
•  Unparalleled Guest Experiences
•  Knowing Job & Job Functions

•  Body Language
•  Attitude
•  Confidence
•  10/5 Rule

UNPARALLELED
GUEST EXPERIENCES
•  Restaurant
•  Spa
•  Concierge
•  Pillars of Success
•  Values

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