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Bill Stankiewicz Copy Scope 2010 Retail Tec Company
- 1. © 2009 Gartner, Inc. and/or its affiliates. All rights reserved.
Gartner is a registered trademark of Gartner, Inc. or its affiliates.
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- 2. Successfully Transforming Your Business
….The End to End Demand-driven Value Network
“The Business Operating Strategy”
Is Your Supply Chain Strategy
Panel
Roddy Martin Steve Sigrist
Newell Rubbermaid
Vice President
& Research Fellow
Dov Shenkman
OfficeMax
George Morrison
Honeywell
Jim Matthews
Research In Motion
© 2009 Gartner, Inc. and/or its affiliates. All rights reserved.
Gartner is a registered trademark of Gartner, Inc. or its affiliates.
<docname>_<date>_<author> AMR Research
- 3. Consumers & Manufacturers In Synch – Consumers Led The Last
Recession…..Need Visibility and Agility
120
PMI
CS
100
80
60
40
20
0
1980
1985
1990
1995
2000
2005
Updated 10-16-09
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Gartner is a registered trademark of Gartner, Inc. or its affiliates.
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- 4. Functional Fragmentation - Disjointed End to End Collaboration
Supply
Demand
Traditional
Definition of
Collaboration Supply Chain
& Innovation Management
customer & Manufacturing supplier
Capabilities
?
Product
design
partner
© 2009 Gartner, Inc. and/or its affiliates. All rights reserved.
Gartner is a registered trademark of Gartner, Inc. or its affiliates.
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- 5. Reality …Traditional Supply Chains Lack Process & Visibility
Suppliers Manufacturers Distributors Customers Consumers
Partners Assemblers Wholesalers Users; Buyers
New Product or Service
Merges to the Base
Supply Process
Manufacturer
Customers
Programs Patients
Suppliers Materials Distribution Consumers
Manufacturing Risk
Risk Mgmt &
(Make-Pack)
Risk Risk Distributors
Risk Risk Risk
“Integration”
© 2009 Gartner, Inc. and/or its affiliates. All rights reserved.
Gartner is a registered trademark of Gartner, Inc. or its affiliates.
<docname>_<date>_<author> Architecture
- 6. A Framework for The Demand-driven Value Network
Product & Service Innovation
Segmented Demand Visibility Segmented Supply Visibility
Customers , Buyers, Users,
Integrated Strategy,
Business &
Suppliers & Partners
Value Network
Planning
& Consumers
Channel Reliable,
User/ Demand Profitable
Demand
Consumer/ & Response from
Translation
Demand Demand Supply Based on
&
Insights Management Demand
Trade Offs
decoupling
Pull Segments Push – Make – Supply Segments
© 2009 Gartner, Inc. and/or its affiliates. All rights reserved.
Gartner is a registered trademark of Gartner, Inc. or its affiliates.
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- 7. Holistic End to End Scope ………………..A Leadership Journey !
Demand
Supply
External
External collaboration
collaboration partnerships
partnerships
Product
External
collaboration
partnerships
© 2009 Gartner, Inc. and/or its affiliates. All rights reserved.
Gartner is a registered trademark of Gartner, Inc. or its affiliates.
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- 8. 2009
1 Apple 13 The Coca Cola Company
2 Dell 14 Nike
3 Procter & Gamble 15 Tesco
4 IBM 16 Walt Disney
5 Cisco 17 Hewlett-Packard
6 Nokia 18 Texas Instruments
7 Wal-Mart 19 Lockheed Martin
8 Samsung 20 Colgate - Palmolive
9 PepsiCo 21 Best Buy
10 Toyota 22 Unilever
11 Schlumberger 23 Publix Super Markets
12 Johnson & Johnson
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Gartner is a registered trademark of Gartner, Inc. or its affiliates.
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24 Sony Ericsson
- 9. Themes That Distinguish Leaders:
Supply chains that are…
• Outside-in focus
• Predictable and reliable
• Embedded innovation
• Flexible
• Extended supply chains
• Balanced excellence Outcome
…and have:
• Attitude
• Profitable demand response
• Metrics
• Sustainable growth
• Supply chain talent
• Satisfied customers
© 2009 Gartner, Inc. and/or its affiliates. All rights reserved.
Gartner is a registered trademark of Gartner, Inc. or its affiliates.
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- 10. Anchored Change
What Makes It “Sticky”?
Change
Leadership
Continuous
Measurement Improvement
& Information Culture
Aptitude
Power
“East-West” Through
Value - Process Process
(e.g. S&OP)
Performance “North-South”
Functional Goal
Alignment
© 2009 Gartner, Inc. and/or its affiliates. All rights reserved.
Gartner is a registered trademark of Gartner, Inc. or its affiliates.
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- 11. Roddy Martin
VP & Research Fellow
125 Summer Street
Boston MA 02110
617.542.6600
Cell 617 306 0029
www.amrresearch.com
© 2009 Gartner, Inc. and/or its affiliates. All rights reserved.
Gartner is a registered trademark of Gartner, Inc. or its affiliates.
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