1. Total years of experience: 21 + years in IT
Currently Employed as Sr. Engagement Manager for Middle-east & Africa - at Oracle
Financial Services Software Ltd (for the past 10.5 years)
Professional Summary:
I have overall of 21 years of experience and has successfully led teams to deliver large,
complex, time bound projects onsite and offshore.
Led various teams in OFSAAI Implementation, Presales, Development, Quality etc in
the last 10+ years at OFSS
Recently managed the Engagement at Tier1 Banks at Kuwait for implementing Oracle
Financial Crime and Compliance products for multi country rollout.
Headed a Presales support team that was Instrumental in delivery of multiple Proof of
Concepts for OFSAA Global Presales for more almost 4 years in OFSS. This includes
POCs for the Tier1 Banks worldwide.
Having effective communication and reporting skills which enable to build consensus
across multiple organizational levels.
Extensive experience in the area of Project & Program Management, Customer
Relations Management, Vendor Management, Delivery, Testing & Release
Management, Presales and Consulting in India, Middle-East (Kuwait) and in the United
Kingdom
Implemented / developed various products / projects in domains like Banking Financial
Services and Insurance (BFSI), Enterprise Risk and compliance, Financial Crime and
Compliance Management (FCCM), Supply chain Management, Airlines booking,
Education and health care.
Experience in Software/Product Development Life cycle under Waterfall, RAD and Agile
methodologies.
Curriculum Vitae
Name : BIJU CHERIANLUKE
2. Core competencies
Industry competencies:
Banking & Finance
Supply Chain Management
Airlines/ Holiday Booking
Medical Billing
Finance & Inventory Management
Education
Product competencies: Managed teams for Implementing / Testing/ Release / presales
support of
OFSAAI Suite of Products
o OFSAA Infrastructure
o Financial Crime and Compliance Management (FCCM) – AML, KYC,FATCA,
ECM, Analytics
o Treasury Risk (Liquidity Risk Management, Market and Credit Risk)
o Credit Risk (Basel II & III, GL Reconciliation etc)
o Enterprise Performance Management (ALM,FTP, PFT etc)
o Global Risk and Compliance (OR, OREC)
o Analytics
Process competencies:
Implemented Customer Change & Product Feedback Management Process
Implemented Training Management Process for Internal and External Resources
Implemented Release and Product Quality Assurance Process
Implemented Presales Support Management Process
Involved in Waterfall, Agile and RAD Method based projects.
Traceability Matrix, Effort Utilization Matrix
Gap and Impact Analysis
Implementation Competencies:
Successfully managed the engagement / Implementation of FCCM Projects - (AML,
KYC, FATCA, ECM - in two biggest banks in Kuwait recently
Held the responsibility of Implementation targets and Financial matters of the
projects.
Responsibilities include conducting Senior Management meetings, Steering
committee and project status meetings.
Involved in cross sell and up sell activities during implementations and involved in
budgetary discussions.
Involved in Presales, Upsell activities like RFP, Presentations in the current
implementation sites
Have successfully managed implementation projects at onsite (UK) for multiple
clients. JDA Supply chains Management implementation at Matalan UK, Holiday
Booking system at Lunnpoly UK etc
Managed teams in Onsite-Offshore model to implement of multiple projects for US
and UK clients.
Delivered projects with minimum schedule variance, maximum resource utilization
and increased margin.
Experienced in Senior management reporting, Status reporting, planning
Domain, Technology and Methods
Tools: Putty, Toad, MS office, OFSAAI framework, Erwin etc
Languages: Java, SQL, PLSQL
Methods: Agile and waterfall model of development
Operating systems: Windows and Unix
Database : Oracle
3. Project Experience
Oracle Financial Services Software Ltd. Bangalore
(August 2005 –Till now) – Bangalore / Middle East
Project National Bank of Kuwait – FCCM – AML, KYC, FATCA,
ECM, Analytics– Global Rollout for 8 countries
Customer National Bank of Kuwait
Period July 2014 to January 2016
Designation Engagement Manager / Project Manager
Role and
Responsibilities
Managed the Implementation of AML, KYC,
FATCA, ECM, Analytics for 8 country rollout from
the contracting stage of the contract (more than
1million USD) to Go-live.
Managed the Finances, budgeting, resourcing
and is responsible for increased margin at the
end of the project
Project Planning activities - Estimation &
Costing, resourcing, delivery and sign offs
Managing the entire project using Oracle Unified
Methodology, stakeholder management, delivery
management , resource management, risk and
issue management, configuration management,
etc
Managed Sales for Up sell / Cross sell
opportunities which resulted in more orders and
change requests
Product Environment OFSAA FCCM suite of Products – AML, KYC, FATCA
and ECM for 8 countries as part of centralized
implementation at Kuwait
Tools $Universe as external schedulers, RSA VPN Connectivity
to work from offshore, OBIEE for reporting, Websphere
for Webservices, Configuration Management tools, Active
Directory services for single sign on, LDAP etc
Project Ahli Bank of Kuwait – FCCM – AML, KYC, ECM,
Analytics
Customer Ahli Bank of Kuwait
Period June 2015 to March 2016 (Ongoing)
Designation Engagement Manager / Project Manager
Role and
Responsibilities
Manages Implementation of AML, KYC and
RAOR at ABK from the contracting stage to Go-
live.
Managed the Finances, Budgeting, Change
Requests
Project Planning activities - Estimation &
Costing, resourcing, delivery and sign offs
Managing the entire project using Oracle Unified
Methodology, stakeholder management, delivery
management , resource management, risk and
issue management, configuration management,
etc
Providing input to Sales for Up sell / Cross sell
4. opportunities
Product Environment OFSAA FCCM suite of Products – AML, KYC and ECM
for Kuwait and UAE as part of Centralized implementation
Tools For VPN Connectivity, Configuration Management, RAOR
web service for real time customer on-boarding etc
Project Post Release Activities of OFSAA Products
Customer Oracle Financial Services Software Ltd
Period June 2013 to May 2014
Designation Sr. Program Manager – Coordinator for Post Release
Activities
Role and
Responsibilities
Organize latest OFSAA Product version Trainings
for Internal customers and Partners.
Conduct Implementation review and Change
Control Board meetings for Non-Tier1 Banks for
the issues raised in BugDb / MOS
Tracking Post GA activities and update (KT to
Presales, Support, Consulting, Demo script,
collateral)
Implementing a process for planning and
conducting new Product release trainings to
Internal and external teams.
Point of contact for Presales technical assistance
from Product Engineering including Gold copy.
Product Environment OFSAA Products on various OFSAAI like 7.x etc
Tools SVN, BugDB, VMWare, Putty, XManager etc
Project Global Presales Enablement – OFSAA Products
Customer Oracle Financial Services Software Ltd
Period January 2012 to May 2013
Designation Sr. Project Manager – Global Presales Enablement –
OFSAA Products
Role and
Responsibilities
Liaise with Global Presales organization to plan,
execute and deliver Proof Of Concepts to ensure
smooth delivery
Initiate / refine process to remove bottle necks
Effectively track the activities involving various
teams to ensure smooth coordination.
Product Environment OFSAA Products on various OFSAAI like 7.x etc
Tools SVN, BugDB, VMWare, Putty, XManager etc
Project Global Presales support & Release Management of
OFSAA Products
Customer Oracle Financial Services Software Ltd
Period October 2007 to December 2011
Designation Sr. Project Manager – Global Presales Enablement –
OFSAA Products
Role and
Responsibilities
Requirement Analysis, Planning, execution and
support for various Proof Of Concepts and
5. customized demos
Resource Management including Planning and
optimum utilization of resources
Qualification of POCs and prioritizing as per the
deal size and strategic importance
Guides, formulates and plan the POC as per the
laid down process and set check points and time
based deliverables like trackers, traceability
charts. Implement new process, process changes
if necessary.
Tracking the progress and ensures the timely
delivery of the deliverables.
Prepare and present dashboards on Global
Presales support effort and wins for providing
effective decision support tool to the Global
senior sales consulting management
Change Management to ensure that the latest
requirement from the market is available for
Product Management for future planning.
Creation, maintenance and support of Gold copy
setup with the latest released products on the
latest OFSAAI version periodically
Product Environment OFSAA Products on various OFSAAI like 7.x etc
Tools SVN, BugDB, VMWare, Putty, XManager etc
Project OFSAAI Product Quality Assurance
Customer Oracle Financial Services Software Ltd
Period August 2005 to September 2007
Designation Project Manager (Delivery – Product Quality Assurance)
– OFSAAI
Role and
Responsibilities
Lead a team of 3 Project leads, 5 Team leads
and 24 Team members
Plan and Manage various System, Qualification
and Language specific Testing
Interactions with the SEPG and SQA to improve,
tailor and implement Processes as per the group
requirements
Manage multiple releases concurrently and track
the progress on important check points.
Matrix collections and Qualitative analysis ,
Conducts CCB Meetings to finalize on product
change requests
Participating in Quarterly Group Meetings,
Business Review meetings etc and presentation
of updates during the Quarterly Open House
meetings
Testing & Release management as per the
Release calendar
Product Environment C++, Java, Databases like Oracle 10g, 11g, DB2,
Hyperion Essbase, Web servers like Websphere, Tomcat,
Weblogic, OS like Windows, AIX, Solaris
Tools VSS, BugDB, VMWare, Putty, XManager etc
Ness Technologies (Onsite). (May2003 TO Aug 2005)
6. Project System Architect (Design and OOAD Tool)
Customer Popkin Software, US
Period March 2004 to August 2005
Designation Senior Technical Lead – Testing & delivery
Role and
Responsibilities
Managing the testing activities - onshore (EDC)
– offshore model
Preparing Test Plan, Traceability Matrix, Test
Coverage analysis, Phase wise defect Matrix
preparation
Responsible for reviewing test cases and getting
it signed off by the various Business Streams
Interact with client to collect test data and other
testing related activities
Participate in Steering Committee, Project
meetings and Teleconferences with the client
Review the Test documents and updating the
various Checklist / Dash boards
Perform Regression and Integration testing.
Product Environment H/w: Pentium IV O/s: Windows NT, 2000, XP S/w:, VC++,
VB, VSS, HTML, XML, UML, OOAD, Oracle 8i, 9i, 10g,
SQLServer.
Tools VSS, HTML, XML, Visual Studio, BSS (Bug Tracker), QA
Director etc
Project JDA-PMM – Supply Chain Management (Onsite
Implementation)
Customer MATALAN – Kurt Salmon Associates
Period May 2003 to February 2004
Designation Implementation Lead - Integration / Interface Testing
Role and
Responsibilities
Involved in gap study, involved in Test Plan
preparation
Responsible for writing Integration / Interface test
cases, test steps and getting it reviewed and
signed off by the various Business Streams
Interaction with the Client to collect test data and
other testing related activities, Participate in
Project meetings and Client Teleconferences
Review the test documents and updating the
various Checklist / Score boards, compile various
test matrices and updating traceability matrix
Perform Integration, Interface testing on Client
Site in the UK
Time sheet, Team resourcing, payment
management assistances to the program
Manager
Product Environment H/w: Pentium IV with, PMM O/s: Windows NT, 2000,
UNIX S/w: Citrix, Uniface, ODBMS, Oracle, SQLServer,
HTML Web server : WLS
Tools Toad, Silk Test.
7. Global Software Services UK (Sword Global India Pvt.
Ltd.). (August 2002 to May 2003) (Onsite)
Project B2B Search & Booking (Onsite)
Customer Merlin – Britannia Airways Search & Booking, TUI –
Coventry, UK
Period Jan 2003 to May 2003
Designation Implementation Test Analyst
Role and
Responsibilities
Involved in preparing Test plan, test scenarios,
test cases, test steps
Test data preparation and automate the
functional test cases using winrunner,
Participate in Project meetings, compile various
test matrices and generate the traceability matrix
Perform Integration, Functional and System
testing at the Client site
Assisted UAT Team in doing Acceptance testing.
Port the test scripts to Test director
Time sheet, Team resourcing, payment
management assistances to the program
Manager
Product Environment H/w: Pentium III with, TRACS O/s: Windows 98, NT, 2000
S/w: Java, J2EE, Oracle, HTML Web server: WLS,
TOMCAT
Tools Toad, Winrunner.
Project ETAIL - 2.1 – Holiday Search & Booking (Onsite)
Customer Lunn- Poly , Leamington SPA -UK.
Period Aug 2002 to May 2003
Designation Implementation Test Analyst
Role and
Responsibilities
Involved in preparing Test plan, test scenarios,
test cases, test steps
Test data preparation and automate the
functional test cases using winrunner,
Participate in Project meetings, compile various
test matrices and generate the traceability matrix
Interaction with the Client’s Business analysts to
firm-up on the UAT scope and Testing
Perform Integration, Functional and System
testing at the Client site
Time sheet, Team resourcing, payment
management assistances to the program
Manager
Product Environment H/w: Pentium III, VISION, TRACS O/s: Windows 98, NT,
2000S/w: Java, Oracle, WLS, HTML Web server: WLS
Tools Toad, Winrunner.
8. Infotech Global India (Offshore lab for Infotech Global Inc.,
US) (Aug 2001 – July 2002) – RAD Projects
Project Trading Board Simulation Application
Customer CO2e.Com, US
Period Apr 2002 to Jul 2002
Designation Test Lead
Role and
Responsibilities
Pre Test plan, Test case, Traceability chart
preparation
Perform Load, Usability, Performance Testing
Administration of Defect tracking process
Product Environment H/w: Pentium III O/s: Windows 98, NT, 2000S/w: Java,
MS SQL Server 2000 Web server - iPlanet
Tools MS-Office
Project Client Monitoring System
Customer Medical Billing Resources, US
Period Dec 2001 to Mar 2002
Designation Test Lead
Role and
Responsibilities
Creating Test Plan, requirement mapping
document, traceability chart
Test bed preparation with Market data
Collect various test matrices and updating
traceability matrix
Perform Integration, System, Regression and
Smoke Testing before final delivery to US
Product Environment H/w: Pentium III O/s: Windows 98/NT/2000S/w: Visual
Basic, MS-SQL Server
Tools MS-Office
Project MDONLINE.COM
Customer MdOnline.com, USA
Period Aug 2001 to Nov 2001
Designation Test Lead
Role and
Responsibilities
Test Plan, Test scenario preparation
Interaction with various stakeholders relating to
Test data and sign off at each phase
Participation in Project meetings , and Telecons
with the client
Review the test documents, compile various test
matrices and maintaining traceability matrix
Product Environment H/w: Pentium III O/s: Windows 98/NT/2000 S/w: Visual
Basic, MS-SQL Server
9. Tools MS-Office
HCL Perot Systems Ltd . Bangalore (HPS) (Feb 2001 – July
2001)
Project Lufthansa Cargo e-Booking
Customer Lufthansa Airways, Germany
Period Feb 2001 to Jul 2001
Designation Project Quality Controller
Role and
Responsibilities
Project Quality controller for Release 3.0 and for
support phase.
Administration of Rational Clear Case for Version
Control
Administration of Rational Clear Quest for Defect
tracking
Attending Project meeting as PQC
Preparing daily status report related matrices
Product Environment H/w: Pentium III, HP9000 O/s: HP UNIX 11.S/w ANSI
C++, CORBA, RUP/UML, C, TUXEDO (OLTP), Java,
Servlets, JSP. WLS
Tools Clear Case, Clear Quest, Rational Rose
PAC Soft Solutions Ltd. Bangalore. (Feb 1995 – Feb 2001)
Project Educational Portal & Inventory Management
Customer ICSE Schools in India, India Book Distributors etc
Period Feb 1995 to Feb 2001
Designations Developer, Implementation, Business development
Executive
Role and
Responsibilities
Involved in developing / Implementing
educational Products like – Lyceum,
Akademe.com
Involved in developing / Implementing Accounting
Inventory products like Acumen, CaMan, Avris
etc.
Managed a region as Business development
executive
Product Environment H/w: Pentium O/s: Windows NT/98/95.S/w Visual Basic,
MS-SQL (6.5), VBScript, Java, HTML, Clipper
Tools Ms-Excel
10. Education
B.Sc. Physics– Calicut University – 1991
Pre Degree Course – Calicut University – 1988
S.S.L.C - State Board - 1986
Certification
Executive MBA (IT) from Indian Institute of Commerce and Trade (Autonomous – 1 year)
Honors Diploma in Systems Management – 2 Years from NIIT, India - 1994
Awards
Oracle Financial Services Software Ltd - Awarded I-appreciate award for best
performance (twice)
Professional Experience
Working as Consulting Engagement Manager (Middle East / Africa) – OFSAA
Consulting at Oracle Financial Services Software Ltd from June 2015 onwards
Worked as Sr. Project / Program Manager at Oracle Financial Services Software
Ltd from August 2005 to 31st May 2014.
Worked as Senior Technical Lead, Implementation lead (Onsite) at Ness
Technologies from May 2003 TO August 2005.
Worked as Implementation Lead at Global Software Services UK from August
2002 TO May 2003
Worked as Test Lead at Infotech Global India from August 2001 to July 2002
Worked as Project Quality Controller at HCL Perot Systems Ltd from February
2001 to July 2001
Worked as Implementation Lead, Developer, Tester at PAC Soft Solutions Ltd,
Bangalore from February 1995 to February 2001
Training
OFSAA Product Trainings
Project Management Workshops
Oracle