As a leader, your ability to communicate effectively is the foundation to many leadership skills. Learn how you can leverage your strengths to communicate better both one to one and in group settings.
15. What are Your Strengths?
Driven Coach
Supportive
DeveloperInnovative
Courageous
Strategic Decisive
Resourceful Adaptable
Influential Planner
Collaborative
Inspiring
Integrator
Communicator
Learner
16. POLL: How clear are you on what your strengths are?
75-100%
50-74%
25-49%
0-24%
17. Johari Window Model
(ask)
known by self unknown by self
feedback solicitation
known by
others
(1) open/free (2) blind
(tell)
self-disclosure/exposure shared others’ observation
discov
-ery
unknown
by others self-discovery
(3) hidden (4) unknown
20. What are your Potential Communication Derailers?
Talking over others
Overuse of “I”
Emotional Outbursts
Overuse of email
Avoidance of difficult conversations
Getting the last word in
22. Steps to Success
Assess Your Strengths
Identify DeRailers
Assess Team Members Communication Needs
Identify Strengths to Leverage
Practice 1-1 communications
Johari Window for Team
23. Strengths and Communications Matrix
Your Strengths
Team Members
Analytical – data driven;
John Carla Rick objective
Extrovert Extrovert Introvert Context- historical; tried & true
Detail Big Picture Detail Discipline- ordered; planned
Auditory Action/Kinetic Visual Includer- include others;
accepting
Input- inquisitive
25. What to Remember
Communications = backbone to leadership
Alignment: Words, Tone, & Body Language
Understand Audience Needs
Use your strengths
Develop techniques to limit derailers
26. Resources
Johari Window
Strengths Finder 2.0, Tom
Rath (2007)
Myers Briggs (MBTI)
DiSC
Today we will be exploring who to leverage your strengths to increase your communication effectiveness because of the wide audienceReview the foundations of communications, then discuss the critical components to leadership communicationsUsing your strengths and explore derailersCreating a plan to improveThe goal today is to have ach of you take away one or two things that can help you communicate more effectively, some of this may not be new and it will be a reminderBe prepared to answer questions, I will be calling on participants
Interpretation of communications as it relates to emotionscomes from: words 7%, tone 38%, body language 55% congruence requiredExample: The project report you delivered was incomplete and needs more work.
Talking v Listening v ObservingEye contact, posture, mirroring, handshake, facial expressionsDon’t get this with written communications
Questions: If in fact tone and body language make up over 90% of interpretation on emotions, what situations would you want to have face to face communications?Performance issues
Emotional Intelligence this is more art than science an is a factor in effectively communicating with othersSelf-awareness – the ability to know one's emotions, strengths, weaknesses, drives, values and goals and recognize their impact on others while using gut feelings to guide decisions.Self-regulation – involves controlling or redirecting one's disruptive emotions and impulses and adapting to changing circumstances.Social skill – managing relationships to move people in the desired directionEmpathy - considering other people's feelings especially when making decisions andMotivation - being driven to achieve for the sake of achievement
NOTE: communications is the backbone
AgeBig Picture v DetailIntrovert v ExtrovertNOTE: Myers Briggs or DiSC assessments
Talking over othersOveruse of “I”Emotional OutburstsOveruse of emailAvoidance of difficult conversationsGetting the last word in
Assess Your StrengthsIdentify DeRailersAssess Team Members Communication NeedsIdentify Strengths to LeveragePractice 1-1 communicationsJohari Window for Team
Which team members would you think this person have the most difficulty communicating with?
Communications backbone to leadershipdeliver the message for understanding, inspire others to act by leveraging your strengths) (emotional intelligence)
Johari WindowStrengths Finder 2.0, Tom Rath (2007)Myers Briggs (MBTI)DiSC