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Super
Connected
Jobs
Understanding Australia’s
future workforce
© 2015 nbn | ABN 86 136 533 741
2 © 2015 nbn | ABN 86 136 533 741
The great Australian
work shift
The Australian population will age; there will be
more people—baby boomers mostly—hanging
around the retirement edges of work. New
generations of workers, Xers, Gen Ys and whatever
lies beyond, will be better skilled, perhaps more
entrepreneurial and in possession of more
sophisticated soft or social skills that will drive
change in the workforce.
But there is more to the evolution of the Australian
workforce than demographic change. New
technology and a new accessibility to technology
driven largely through the roll out of the nbn
network, is designed to liberate workers from
the confines of working nine-to-five and working
from dedicated workplaces. Work and workers
in the future will demand ever greater levels
of technology induced flexibility. Perhaps an
addendum to the great Australian dream of home
ownership might be the ideal of working when
and where it suits individual workers. And this is
on top of the new jobs that are anticipated to be
facilitated by the new and evolving technology.
The Australian nation and economy will change profoundly over the decade to
2025. The population will increase from 24 million to 28 million. The workforce will
increase from 11 million to 13 million. And the way Australians work, where they
work and the type of work done, will change.
“Perhaps an addendum to the great
Australian dream of home ownership might
be the ideal of working when and where it
suits individual workers.”
This of course raises the issue of what the jobs of
the future will be. One way to look at jobs of the
future is to simply cite new activities associated
with new technology and with new businesses.
Some new technology will beget new businesses
in the future that will require new skill from their
employees. But this also means that demand for
some jobs and for some skills will subside.
Jobs like typist, petrol-filling attendant, bank
teller, ticket collector, even the humble farm
labourer is on the decline either as a consequence
of mechanisation, the introduction of new
technology, or through altered workplace
behaviour. Other jobs have morphed into forms
that are better adapted to modern work.
The role of secretary for example once involved
typing memoranda. Today, because senior
management has learnt how to type, the role of
secretary has changed to that of personal assistant
or to executive assistant. The number of bank
tellers is declining because new technology (ATMs
KPMG Partner
Bernard Salt
founded and
heads KPMG
Demographics a
specialist advisory
group that looks
at social, cultural
and demographic
trends over time.
Bernard has
worked as an
advisor to business
and government
for more than 25
years drawing on
census and other
datasets. He is
a twice weekly
columnist with
The Australian
newspaper and
he is one of the
most in-demand
speakers on
the Australian
corporate
speaking circuit.
Bernard holds a
Master of Arts
degree from
Monash University
and since 2011 has
been an adjunct
professor at
Curtin University
Business School.
Bernard also holds
a number
of board positions
in education and
the arts.
3 © 2015 nbn | ABN 86 136 533 741
and internet banking) and changed consumer
behaviour (people don’t want to go into a bank
to get cash) have altered the narrative of modern
life. The demand for secretaries and bank tellers
is contracting whereas the demand for personal
assistants and computer programmers is
expanding.
There is more to understanding the future of work
than being able to recite the newest labour saving
devices, the latest smart technologies, or the most
recent examples of digital disruption impacting
the corporate sector. Unlike other developed
nations, many of the jobs of the future in Australia
will be underpinned by strong population growth.
Over the coming decade Australia will need more
teachers, nurses, policemen and more builders as a
consequence of population growth.
High levels of immigration and a strong birth
rate will lift the base population over the next
decade. Australian jobs of the future will be
different to jobs of the future in Japan or
Germany, where the change emphasis lies with
the way technology is reconfiguring labour
demand. The Australian workforce will also be
reshaped by the impact of new technology but
there is the added fact that many quite traditional
jobs will remain in high demand because of
population growth in this nation.
Australian jobs of the future will have two layers:
jobs created by new technology and jobs created
by increased population levels.
Beauty and the Geek:
Jobs of the future unveiled
Connectivity is the common thread: The five skill sets for future jobs
3MILLION
new jobs
by 2030
Population increase
means...
More part
time work
65+
workers
Increase
in women
workers
It’s not all about robot polishers
Technology is transforming existing jobs
OLDNEW
Personal
Assistants
Secretaries
-60%
34%
vs.
Computer
Programmers
Bank Teller
6%
17%
vs.
Graphic
Designer
Word Processer/
Desktop Publisher
-43%
21%
vs.
SourceofallstatisticsandtrendsfromAustralianBureauofStatistics(ABS)
24%
Plasterers
The Doers
Electrical
Engineer
The Technocrats
88%
76%
Fitness
Instructor
The Care
Givers
Primary
School Teacher
The Specialist
Professions
22%
Job growth vs.
job losses since 2000
Key growth drivers are
knowledge workers in:
Job growth has outnumbered
job losses 10 to 1
Health Care
& Social
Assistance
75%
growth
Professional,
Scientific &
Technical
Services
76%
growth
Education
& Training
Services
45%
growth
Photographers
The Creatives
40%
Percentagegrowthofsamplejobs
between2001and2011
2,000,000
1,000,000
3,000,000 2030YEAR
195%
39%
55%
39%Growth
A culture of
entrepreneurialism
Small businesses show a
39% growth between
2003-2004 and
2013-2014
2013 - 20142003 - 2004
4 © 2015 nbn | ABN 86 136 533 741
5 © 2015 nbn | ABN 86 136 533 741
“While digital disruption will create new
business models, the majority of Australian
job growth will come from ‘the jobs of
today’. Connectivity will impact all types
of jobs, even those not strictly in the
technology space.”
6 © 2015 nbn | ABN 86 136 533 741
How technology is
transforming jobs
The relationship between job loss
and job growth
Over the first 15 years of the 21st Century the
Australian workforce increased by around three
million workers or 32 per cent. Over this time there
has been a greater emphasis on part time work,
work for women as opposed to men, and on work
for older as opposed to younger workers. There is
no reason to assume that over the 15 years to 2030
the demand for jobs will be any less than over the
last 15 years. Australia will need jobs for around
three million more workers over the next decade
and a half.
But new jobs are comprised of job growth and
job losses. And over the last 15 years there have
been job losses in manufacturing, agriculture
and in information, media & telecommunications.
On the other hand there has been job growth in
health & social assistance, professional services,
construction (mostly prior to the global financial
crisis) and in education & training.
Job growth has outnumbered job losses in the
21st Century in Australia by a ratio of 10-to-one.
Job growth has largely derived from the advent of
knowledge workers and especially in the health,
education and professional services sectors. New
technology in medical imagery, data management,
robotification, diagnostics and in overall patient
care, combined with an ageing population, is
driving up demand for labour in the health care
sector. Better educated knowledge workers is
where the workforce is headed.
The rise of the knowledge worker
As the Australian economy shifts from a
manufacturing and agricultural base to a services
base, there is an increased requirement for
professional knowledge workers. GPs send and
receive diagnostic material online. Lawyers
exchange briefs and documentation online. Some
are outsourcing the discovery process to cheaper
labour markets in India and the Philippines; all
these tasks were previously not possible without
the advent of modern digital technology.
“Jobs of the future will continue to
derive from the rapidly expanding
health, education and professional
services sectors.”
Table 1.
Changing Workforce Demographics (000’s)
2015 2000 % Growth
Part Time 3,672 2,371 55%
Females 5,436 3,941 38%
Males 6,366 4,981 28%
65+ years 426 138 208%
15-19 years 635 634 0%
Total Workforce 11,802 8,922 32%
Source: ABS survey data
What is a knowledge worker?
The term knowledge worker applies to workers that complete
university training. This includes professionals, managers,
accountants, engineers, computer programmers, law graduates,
scientists, earth science specialists and others. There is some
gradation in knowledge work where computer programmer sits at one
end of a spectrum and drama teacher might sit at the other end.
7 © 2015 nbn | ABN 86 136 533 741
Figure 1.
Workforce Sector Change 000s employees 2000-2015
The demand for engineers and especially
earth science professionals has emerged in
Australia with the rise of the mining boom. But
even in this sector, large mining companies are
shifting to an automation process where mines
are operated remotely by trained technicians
based in capital cities.
Jobs of the future will continue to derive from
the rapidly expanding health, education and
professional services sectors. The rise of the
knowledge economy is part of this shift in the
workforce but so too are demographic trends
like the ageing population base and strong levels
of immigration. Australia will need more primary
school teachers, secondary school teachers and
more GPs and nurses in the future because of the
prevailing rate of population growth.
Artificial intelligence and
entrepreneurialism
Over the longer term there may be some
diminution in the demand for white-collar jobs as
automation and artificial intelligence change that
way health and education services are delivered.
But in the short to medium term, say over the next
decade, these are the sectors that will yield the
bulk of Australia’s jobs of the future.
The rise of new technology and digital disruption
is likely to have an added effect on the workforce.
“Uncommitted to marriage,
mortgage or children in their 20s,
knowledge worker Generation Ys
will be looking for ways to disrupt,
to improve and to create value.”
These developments will facilitate a level of
entrepreneurialism that was not previously
possible. This is an especially appealing prospect
for Generation Y, today’s 20-somethings
looking for alternative models of employment.
Uncommitted to marriage, mortgage or children
in their 20s, knowledge worker Generation Ys will
be looking for ways to disrupt, to improve and to
create value.
It’s not just the jobs of the future that will sustain
and expand the future workforce, it is a culture of
entrepreneurialism that will influence the structure
of the economy. More and more small and agile
businesses operated by young entrepreneurs will
be a feature of the future Australian economy. Big
business dominated in the second half of the 20th
Century; the first-half of the 21st Century will see
the rise of small technology based businesses.
Source: ABS survey data
500
400
300
200
100
-100
0
-200
600
700
HealthCare&
SocialAssistance
Professional,Scientific
&TechnicalServices
Construction
Education&Training
PublicAdministration
&Safety
RetailTrade
Accomodation&
FoodServices
Transport,Postal&
Warehousing
Mining
Arts&Recreation
Services
OtherServices
Administrative&
SupportServices
Financial&Insurance
Services
Rental,Hiring&
RealEstateServices
Electricity,Gas,Water
&WasteServices
WholesaleTrade
InformationMedia&
Telecommunications
Agriculture,Forestry
&Fishing
Manufacturing
Growth Jobs
3,200
Contracting
Jobs
303
Net Jobs
2,898
8 © 2015 nbn | ABN 86 136 533 741
This of course raises the issue of how the Australian workforce might change in
the future and especially in the decade following the full roll out of the nbn (the
ten years to 2030).
What will be the jobs of the short to medium term
future? There is a tendency when discussing ‘jobs
of the future’ to focus on the extreme, the niche
and the exotic.
One recent study cited the new job of
‘robot polisher’ in much the same way as the
invention of the motorcar created jobs in car
cleaning. (Although why won’t there be a robot
polishing robot?) There may well be robot
polishing jobs in the future but this will not be a
source of job growth.
The issue is not what new jobs will be created in
the future but rather what jobs will be most in
demand. And how will these most demanded jobs
be shaped and reshaped by access to ubiquitous
fast broadband via the nbn network?
Jobs rising faster than the workforce average
during the 21st Century cluster into five distinct
skill sets that represent typical jobs of the future.
The example jobs cited are those that have, or are
aligned to, the jobs that have gained market share
in the workforce.
What are the jobs
of the future?
“There may as well be robot polishing
jobs in the future, but this will not be a
source of job growth.”
9 © 2015 nbn | ABN 86 136 533 741
Care Giver job of the future.
A personal trainer pitches for work using an uber-like app. The
trainer sets up group workout sessions where participants join in
from the lounge rooms and workplaces via HD video conferencing.
The trainer follows up with participants for a one-one-one Skype call
to talk through excerise regime and diet plans. Billing is completed
in real time with the client and personal trainer using a special Trip
Advisor type app. Both client and personal trainer marvel at how
they managed to get anything done ‘the old way’.
01. The Care Givers
The Australian population is
ageing giving rise to demand for
more care givers.
The Australian population is ageing giving rise
to demand for more care-givers. But Australian
values are also shifting. With greater prosperity
as a nation Australians are choosing to share
that prosperity through greater allocations to
welfare. And the composition of the workforce
is changing. More and more women are working
which means there is a rising market for
household services. The care giver jobs of the
future include social worker, aged-care worker,
child-care worker and youth worker.
But there is also a rising demand for support
jobs in meal replacement (eg take-away food),
household maintenance work like gardening
and lawn mowing, as well as personal services
like massage therapist, manicurist, beauty
therapist, fitness instructor and nanny; all of
which are accounting for an increased share of
the workforce.
0-100%101%+
Figure 2. Selected Growth Occupations
& Total Workforce
Youth
Worker
2001
6,167
80%
2011
11,122
Source: ABS. 2001 and 2011 Censuses
Social
Worker
2001
9,124
85%
2011
16,917
Child Care
Worker
2001
45,192
78%
2011
80,511
Aged or
Disabled
Carer
2001
51.789
109%
2011
108,216
Massage
Therapist
2001
4,921
115%
2011
10,604
Fitness
Instructor
2001
12,241
76%
2011
21,514
Beauty
Therapist
2001
12,318
65%
2011
20,298
Total
Workforce
2001
8,298,600
21%
2011
10,058,300
10 © 2015 nbn | ABN 86 136 533 741
Technocrats sit at the core of what might be termed the knowledge
worker segment. There are other knowledge workers but they are less central
to the operational design and management skills needed to run the businesses
of the future.
The technocrats are highly skilled, highly trained
and are well remunerated. In another world
technocrats might have been called geeks or
nerds; today references are more diplomatic.
Technocrats control the know-how that drives the
methods of production. Without the technocrats
the robots and the automatons subside and
business ceases to evolve. The technocrats have
highly developed skill sets in science, technology,
engineering and mathematics.
Business entrepreneurs fall within the core STEM
(science, technology, engineering, mathematics)
skill set of the Technocrat class through the
addition of entrepreneurialism. There is no real
difference between creating an app and creating
a business. And so Technocrats have STEEM skills
where the extra E is for entrepreneurship.
Jobs in this space that appear to be expanding
based on census analysis include electrical
engineer, civil engineer, engineering manager,
industrial engineer and mining engineer. But it
would also include computer programmer, data
scientist, medical researcher and even web-page
designer. The Technocrats use their skill sets to
create, analyse, manage and improve consumer
products and services.
02. The Technocrats
Figure 3. Selected
Technocrat Job Growth
Source: ABS. 2001 and 2011 Censuses
Total
Workforce
2001
8,298,600
21%
2011
10,058,300
Medical
Laboratory
Scientist
2001
11,108
43%
2011
15,855
Engineering
Manager
2001
11,295
60%
2011
18,109
Electrical
Engineer
2001
6,790
88%
2011
12,773
Technocrat job of the future.
The Technocrat job of the future might involve a collaboration
between health scientists based in say Melbourne’s Parkville
medical research precinct and their counterparts based in Stamford
University in the US. A research project in say nanotechnology might
then be commercialised, a company created, and venture capital
sourced, all using real time communications and social networking.
Start-ups will drive the growth of ‘Silicon Cities and Silicon Beaches’
outside of the bigger metropolitan areas because such businesses
can be operated and run from wherever an entrepreneur chooses.
These high-tech businesses will move from the city to regional
and perhaps lifestyle Australia creating hotbeds of innovation and
perhaps reviving or stimulating local economies.
11 © 2015 nbn | ABN 86 136 533 741
Figure 4. Selected
Specialist Job
Growth
Source: ABS. 2001 and 2011 Censuses
Clinical
Psychologist
2001
7570
60%
2011
12146
Primary
School
Teacher
2001
112,318
22%
2011
137,418
General
Medical
Practitioner
2001
29,130
16%
2011
33,708
03. The Specialist Professionals
Specialist Profession job of the future.
The Specialist Profession job of the future might include for example
the GP or the solicitor who will increasingly utilise new technology
to assist in diagnosis. IBM Watson for example is advising medical
practitioners with regard to suggested diagnoses. Solicitors might
access artificial intelligence machines to scan documents for the
discovery process looking for key words or phrases. The role of the
teacher may - change as they become facilitators of learning rather
than merely sticking to a set lesson plan. Learning will be ‘flipped’
as students research ‘how to’ lessons on Google and Youtube and
then come to class to discuss and to workshop ideas. Learning in
the future will be more about research and collaboration than about
absorption and instruction.
Also in the knowledge worker category are the professions and
the regulators because these jobs require a university education
or some other technical qualification.
However these are not jobs at the creative edge
of knowledge work; these are specialist jobs
that are required to maintain systems (including
compliance) and to deliver outcomes. A medical
researcher Technocrat might discover and
commercialise a new health application but that
application must be administered by health care
professionals like doctors and monitored and
regulated by other professionals.
The Australian population will increase by close
to six million by 2030; this will create demand for
jobs that are a function of increased population
levels including health, teaching, accounting and
public administration professionals. Specialist
profession jobs of the future include jobs in finance
accounting, general medical practice, dentistry,
pharmacy, oncology, gerontology, urban planning,
policy advice, occupational health & safety, primary
school teaching, secondary school teaching,
university lecturing and vocational trade teachers.
These are the specialist profession jobs that have
expanded most rapidly so far this century and that
will expand further in the future.
“The Australian population will
increase by close to six million
by 2030; this will create demand
for jobs that are a function of
increased population levels...”
12 © 2015 nbn | ABN 86 136 533 741
It is likely the number of people working in the Australian workforce will expand
from 12 million to 15 million over the period to 2030 regardless of the level of
automation in other parts of the workforce.
Many jobs of the future will have some connection into
a technology base but many will not. There will still be
a requirement for waiters in 2030. Many of the jobs
of the future will be existing jobs scaled up to service
a bigger population base but perhaps with newer
technology these jobs will deliver better efficiency.
Job losses on a large scale takes decades; there
were at last census, after all, still 300 working
blacksmiths in the Australian workforce. There will
be demand in the future for skills to build houses
to accommodate a bigger population; this demand
will result in jobs for plumbers, electricians and
carpenters which have been some of the fasting
growing jobs in Australia since the 2006 Census.
It’s more the way plumbers, electricians and
carpenters work in the future that will change.
New tools, new methods of billing, new ways of
communicating with clients, new ways of ordering
materials will all be part of the tradie toolkit in the
2020s and beyond.
There is also the possibility that the way building
work is commissioned might change. In the future
work may be allocated via an Uber-like app; billing
could be immediate and completed on site with
payment required by the end of the day.
But the Doers are far more than builders; the Doer
skill set also covers jobs like personal assistant
(replaced the secretary), sales representatives
(face-to-face selling/pitching will still be required),
check-out operators (small retailers are being
replaced by big-box retailers who still employ
check-out staff) and catch-alls like ‘general clerk’
and ‘office manager.’ These jobs are not necessarily
disappearing as much as they are morphing into
different roles over time.
In addition, time-series occupational data from the
censuses show, large-scale job growth in Australia
has often occurred in people related activities.
More office workers, more management, more
houses, more consumption, will drive demand for
Doers to deliver and to complete billable and/or
receipt based transactions.
04. The Doers
Doer job of the future.
The Doer job of the future will still involve doing and delivering. A bi-
box retail assistant in the future might carry iPads linked to product
range and store inventory across the network. Queries, sales orders
and item delivery can be tracked and billed in real-time without
involvement from a cashier. A Bunnings worker of the future will have
more than a red t-shirt and a leather apron; they will be the interface
between the customer and the product. Tradies will be able to run
more of their businesses from home, giving back time to spend with
their families and on their hobbies and/or interests.
Figure 5. Selected
Doer Job
Growth
Source: ABS. 2006 and
2011 Censuses
Electricians
2006
87,776
23%
2011
107,834
Carpenters
2006
76,878
15%
2011
88,379
Total
Workforce
2006
9,104,200
10%
2011
10,058,300
13 © 2015 nbn | ABN 86 136 533 741
Not all workers in today’s or tomorrow’s
workforce are driven by commercial
considerations. Some workers work
in jobs for lifestyle and/or creative
reasons. There are more workers over
the age of 65 in today’s workforce than
ever before and there will be even more
by 2030.
Some of the fastest growing jobs in the future will
be jobs that accommodate the lifestyle aspirations
of older baby boomer workers. Lifestyle and
creative jobs will blossom as a larger section of
the workforce is motivated by what pleases as
opposed to what delivers the best return on effort.
One of the fastest growing jobs in the first decade
of the 21st Century is the job of photographer
and this was at a time when photography was
democratised through the smartphone.
But in fact that same smartphone technology has
created new demand for webpage photography
and the visualisation of products and services.
New technology has in fact delivered job growth
in an occupation that was once threatened by
technology.
Creative and lifestyle jobs are on the rise and
include the likes of dance instructor, life coach,
stylist, social media engineer, photographer,
sportsperson, yoga instructor and Pilates
Figure 6. Lifestyle Jobs Growth
instructor. All these creative jobs of the future can
draw on technology for inspiration as well as client
engagement, inspiration and peer communication.
The lifestyle aspect of the Creatives occupation
may involve a directional shift but it might also, for
example, be expressed in shifting from full time
to part time, high-end to local and face-to-face
to online. An accountant might pursue a passion
for photography later in life but another equally
valid pathway is for the corporate accountant to
augment their retirement lifestyle by setting up
a small business that is operated and marketed
entirely online.
Source: ABS.
2006 and 2011 Censuses
Outdoor
Adventure
Instructor
2006
833
66%
2011
1,385
Fitness
Instructor
2006
13,798
56%
2011
21,514
Make Up
Artist
2006
1,071
55%
2011
1,658
Dietitian
2006
2,587
43%
2011
3,705
Pet
Groomer
2006
2,227
40%
2011
3,125
Photographer
2006
7,542
27%
2011
9,548
Dance
Teacher
2006
4,397
22%
2011
5,374
Beauty
Therapist
2006
16,674
22%
2011
20,298
05. The Creatives
Creatives job of the future.
The Creatives job of the future will involve pursuing a passion or
an interest and in an entrepreneurial way developing a business. It
may well be an accountant setting up a photography business or a
one-person consulting practice. Clients will be provided with photo
selects instantly after a shoot as there is no longer the long delays
associated with upload times. In either case the business operation
and marketing will be conducted online and via technology.
14 © 2015 nbn | ABN 86 136 533 741
Connectivity the common
denominator in future jobs
What kinds of jobs will deliver most employment
growth over the next 15 years? What can be said
is that whatever jobs are created in the future
a common denominator will be, access to the
universal connectivity designed to be delivered by
the nbn network.
Digital disruption combined with universal
connectivity will indeed create new business
models and new jobs. But for the majority of
the Australian workforce, job growth will occur
in categories that are tied to population and
housing growth and to an expansion of existing
commercial contracts in mining, agriculture and
even manufacturing.
Access to fast broadband no matter where one
lives is more likely to refine and improve current
jobs rather than replace them entirely. Although
it is true that some jobs might indeed evaporate,
(it’s hard to see a market for photographic film
production or development) these impacts are
specific rather than general.
What is changing is the need for investment by
the Australian workforce in STEM and STEEM skill
sets that include entrepreneurship. What’s also
required by the workforce is an attitudinal shift
that comes with digital disruption, and that is to
remain open to and accepting of change in order
to identify new business and work opportunities.
There are two ways of looking at jobs of the future. There’s the exciting speculation approach that
conjures a futuristic world of automation and artificial intelligence, where everything and everyone is
interconnected. And then there’s the practical evolution approach where consideration is given to how
work has actually changed thus far and how the broader economic and demographic context might
change over the coming decade.
The fusion of the smartphone with the camera
might have led some photographers to consider
their skills obsolete. But as social media draws
more and more online there is a now a market to
curate professional imagery.
Technology and super connectivity will augment
and perhaps even alter how and where work is
undertaken and even what kind of work is done in
the future.
And when you think about it, the jobs of today
are generally better, generally more interesting
and certainly more productive than the jobs of
yesterday. There is always some reticence about
the future and especially where it appears demand
for skill sets is on the move. But with the right
attitude and the right inspiration, as well as the
right super connected technology, there is every
reason to believe the jobs of the future will lead the
Australian people to an even better quality of life.
“Technology and super
connectivity will augment and
perhaps even alter how and
where work is undertaken and
even what kind of work is done
in the future.”
15 © 2015 nbn | ABN 86 136 533 741
Methodology
Two data sources have been accessed: Labour
Force Survey data and Census data. Labour Force
Survey data accessed between 2000 and 2015
shows structural change in the composition of
the workforce in the 21st century. Similar data
dissected by sector shows which workforce
sectors have expanded and which have contracted
in the 21st Century. The Census data set relates
to censuses conducted in 2001, 2006 and 2011.
A new census will be conducted in August 2016
with results being made available in mid 2017. The
2016 census results are expected to confirm the
structural shifts observed between 2001 and 2011.
The Australian census provides a five-yearly
snapshot of the jobs that comprise the Australia
workforce. There are around 1,300 different
The methodology for the Jobs of the Future study has involved an analysis of time series job data for
Australia sourced from the Australian Bureau of Statistics.
occupations that comprise the workforce. These
occupations shift over time; jobs like blacksmith
recede while jobs like call centre operator and web
page designer expand.
KPMG Demographics has correlated and aligned
job descriptions between the 2001 and 2011
Censuses in order to expose the granularity of
actual job growth in 21st Century Australia. Which
jobs specifically have experienced most growth
over the first decade of this century? And can this
perspective be used to determine what jobs will be
in most demand in the future? Over the decade to
2011 the Australian workforce expanded by 20 per
cent which means any occupation that increased
by more than 20 per cent is by definition rising in
market share.
Copyright: This document is subject to copyright and must not be used except as permitted below or under the Copyright Act 1968
(CTH). You must not reproduce or publish this document in whole or in part for commercial gain without prior written consent of
nbn co limited. You may reproduce or publish this document or in part for educational or non-commercial purposes.
Disclaimer: This document provides general information about the technical requirements for connecting to the nbn™ network
and is correct as at August 2015. Technical connection requirements may change due to factors such as legislative and regulatory
requirements as well as advances in technologies. For any queries about your particular circumstances or requirements, please
consult your phone and internet provider or other supplier.
September 2015
© 2015 nbn co limited | ABN 86 136 533 741
Super Connected Jobs | NBN804_Working For The Future Reort_0915

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Stage 2 Report Super_Connected_Jobs

  • 2. 2 © 2015 nbn | ABN 86 136 533 741 The great Australian work shift The Australian population will age; there will be more people—baby boomers mostly—hanging around the retirement edges of work. New generations of workers, Xers, Gen Ys and whatever lies beyond, will be better skilled, perhaps more entrepreneurial and in possession of more sophisticated soft or social skills that will drive change in the workforce. But there is more to the evolution of the Australian workforce than demographic change. New technology and a new accessibility to technology driven largely through the roll out of the nbn network, is designed to liberate workers from the confines of working nine-to-five and working from dedicated workplaces. Work and workers in the future will demand ever greater levels of technology induced flexibility. Perhaps an addendum to the great Australian dream of home ownership might be the ideal of working when and where it suits individual workers. And this is on top of the new jobs that are anticipated to be facilitated by the new and evolving technology. The Australian nation and economy will change profoundly over the decade to 2025. The population will increase from 24 million to 28 million. The workforce will increase from 11 million to 13 million. And the way Australians work, where they work and the type of work done, will change. “Perhaps an addendum to the great Australian dream of home ownership might be the ideal of working when and where it suits individual workers.” This of course raises the issue of what the jobs of the future will be. One way to look at jobs of the future is to simply cite new activities associated with new technology and with new businesses. Some new technology will beget new businesses in the future that will require new skill from their employees. But this also means that demand for some jobs and for some skills will subside. Jobs like typist, petrol-filling attendant, bank teller, ticket collector, even the humble farm labourer is on the decline either as a consequence of mechanisation, the introduction of new technology, or through altered workplace behaviour. Other jobs have morphed into forms that are better adapted to modern work. The role of secretary for example once involved typing memoranda. Today, because senior management has learnt how to type, the role of secretary has changed to that of personal assistant or to executive assistant. The number of bank tellers is declining because new technology (ATMs KPMG Partner Bernard Salt founded and heads KPMG Demographics a specialist advisory group that looks at social, cultural and demographic trends over time. Bernard has worked as an advisor to business and government for more than 25 years drawing on census and other datasets. He is a twice weekly columnist with The Australian newspaper and he is one of the most in-demand speakers on the Australian corporate speaking circuit. Bernard holds a Master of Arts degree from Monash University and since 2011 has been an adjunct professor at Curtin University Business School. Bernard also holds a number of board positions in education and the arts.
  • 3. 3 © 2015 nbn | ABN 86 136 533 741 and internet banking) and changed consumer behaviour (people don’t want to go into a bank to get cash) have altered the narrative of modern life. The demand for secretaries and bank tellers is contracting whereas the demand for personal assistants and computer programmers is expanding. There is more to understanding the future of work than being able to recite the newest labour saving devices, the latest smart technologies, or the most recent examples of digital disruption impacting the corporate sector. Unlike other developed nations, many of the jobs of the future in Australia will be underpinned by strong population growth. Over the coming decade Australia will need more teachers, nurses, policemen and more builders as a consequence of population growth. High levels of immigration and a strong birth rate will lift the base population over the next decade. Australian jobs of the future will be different to jobs of the future in Japan or Germany, where the change emphasis lies with the way technology is reconfiguring labour demand. The Australian workforce will also be reshaped by the impact of new technology but there is the added fact that many quite traditional jobs will remain in high demand because of population growth in this nation. Australian jobs of the future will have two layers: jobs created by new technology and jobs created by increased population levels.
  • 4. Beauty and the Geek: Jobs of the future unveiled Connectivity is the common thread: The five skill sets for future jobs 3MILLION new jobs by 2030 Population increase means... More part time work 65+ workers Increase in women workers It’s not all about robot polishers Technology is transforming existing jobs OLDNEW Personal Assistants Secretaries -60% 34% vs. Computer Programmers Bank Teller 6% 17% vs. Graphic Designer Word Processer/ Desktop Publisher -43% 21% vs. SourceofallstatisticsandtrendsfromAustralianBureauofStatistics(ABS) 24% Plasterers The Doers Electrical Engineer The Technocrats 88% 76% Fitness Instructor The Care Givers Primary School Teacher The Specialist Professions 22% Job growth vs. job losses since 2000 Key growth drivers are knowledge workers in: Job growth has outnumbered job losses 10 to 1 Health Care & Social Assistance 75% growth Professional, Scientific & Technical Services 76% growth Education & Training Services 45% growth Photographers The Creatives 40% Percentagegrowthofsamplejobs between2001and2011 2,000,000 1,000,000 3,000,000 2030YEAR 195% 39% 55% 39%Growth A culture of entrepreneurialism Small businesses show a 39% growth between 2003-2004 and 2013-2014 2013 - 20142003 - 2004 4 © 2015 nbn | ABN 86 136 533 741
  • 5. 5 © 2015 nbn | ABN 86 136 533 741 “While digital disruption will create new business models, the majority of Australian job growth will come from ‘the jobs of today’. Connectivity will impact all types of jobs, even those not strictly in the technology space.”
  • 6. 6 © 2015 nbn | ABN 86 136 533 741 How technology is transforming jobs The relationship between job loss and job growth Over the first 15 years of the 21st Century the Australian workforce increased by around three million workers or 32 per cent. Over this time there has been a greater emphasis on part time work, work for women as opposed to men, and on work for older as opposed to younger workers. There is no reason to assume that over the 15 years to 2030 the demand for jobs will be any less than over the last 15 years. Australia will need jobs for around three million more workers over the next decade and a half. But new jobs are comprised of job growth and job losses. And over the last 15 years there have been job losses in manufacturing, agriculture and in information, media & telecommunications. On the other hand there has been job growth in health & social assistance, professional services, construction (mostly prior to the global financial crisis) and in education & training. Job growth has outnumbered job losses in the 21st Century in Australia by a ratio of 10-to-one. Job growth has largely derived from the advent of knowledge workers and especially in the health, education and professional services sectors. New technology in medical imagery, data management, robotification, diagnostics and in overall patient care, combined with an ageing population, is driving up demand for labour in the health care sector. Better educated knowledge workers is where the workforce is headed. The rise of the knowledge worker As the Australian economy shifts from a manufacturing and agricultural base to a services base, there is an increased requirement for professional knowledge workers. GPs send and receive diagnostic material online. Lawyers exchange briefs and documentation online. Some are outsourcing the discovery process to cheaper labour markets in India and the Philippines; all these tasks were previously not possible without the advent of modern digital technology. “Jobs of the future will continue to derive from the rapidly expanding health, education and professional services sectors.” Table 1. Changing Workforce Demographics (000’s) 2015 2000 % Growth Part Time 3,672 2,371 55% Females 5,436 3,941 38% Males 6,366 4,981 28% 65+ years 426 138 208% 15-19 years 635 634 0% Total Workforce 11,802 8,922 32% Source: ABS survey data What is a knowledge worker? The term knowledge worker applies to workers that complete university training. This includes professionals, managers, accountants, engineers, computer programmers, law graduates, scientists, earth science specialists and others. There is some gradation in knowledge work where computer programmer sits at one end of a spectrum and drama teacher might sit at the other end.
  • 7. 7 © 2015 nbn | ABN 86 136 533 741 Figure 1. Workforce Sector Change 000s employees 2000-2015 The demand for engineers and especially earth science professionals has emerged in Australia with the rise of the mining boom. But even in this sector, large mining companies are shifting to an automation process where mines are operated remotely by trained technicians based in capital cities. Jobs of the future will continue to derive from the rapidly expanding health, education and professional services sectors. The rise of the knowledge economy is part of this shift in the workforce but so too are demographic trends like the ageing population base and strong levels of immigration. Australia will need more primary school teachers, secondary school teachers and more GPs and nurses in the future because of the prevailing rate of population growth. Artificial intelligence and entrepreneurialism Over the longer term there may be some diminution in the demand for white-collar jobs as automation and artificial intelligence change that way health and education services are delivered. But in the short to medium term, say over the next decade, these are the sectors that will yield the bulk of Australia’s jobs of the future. The rise of new technology and digital disruption is likely to have an added effect on the workforce. “Uncommitted to marriage, mortgage or children in their 20s, knowledge worker Generation Ys will be looking for ways to disrupt, to improve and to create value.” These developments will facilitate a level of entrepreneurialism that was not previously possible. This is an especially appealing prospect for Generation Y, today’s 20-somethings looking for alternative models of employment. Uncommitted to marriage, mortgage or children in their 20s, knowledge worker Generation Ys will be looking for ways to disrupt, to improve and to create value. It’s not just the jobs of the future that will sustain and expand the future workforce, it is a culture of entrepreneurialism that will influence the structure of the economy. More and more small and agile businesses operated by young entrepreneurs will be a feature of the future Australian economy. Big business dominated in the second half of the 20th Century; the first-half of the 21st Century will see the rise of small technology based businesses. Source: ABS survey data 500 400 300 200 100 -100 0 -200 600 700 HealthCare& SocialAssistance Professional,Scientific &TechnicalServices Construction Education&Training PublicAdministration &Safety RetailTrade Accomodation& FoodServices Transport,Postal& Warehousing Mining Arts&Recreation Services OtherServices Administrative& SupportServices Financial&Insurance Services Rental,Hiring& RealEstateServices Electricity,Gas,Water &WasteServices WholesaleTrade InformationMedia& Telecommunications Agriculture,Forestry &Fishing Manufacturing Growth Jobs 3,200 Contracting Jobs 303 Net Jobs 2,898
  • 8. 8 © 2015 nbn | ABN 86 136 533 741 This of course raises the issue of how the Australian workforce might change in the future and especially in the decade following the full roll out of the nbn (the ten years to 2030). What will be the jobs of the short to medium term future? There is a tendency when discussing ‘jobs of the future’ to focus on the extreme, the niche and the exotic. One recent study cited the new job of ‘robot polisher’ in much the same way as the invention of the motorcar created jobs in car cleaning. (Although why won’t there be a robot polishing robot?) There may well be robot polishing jobs in the future but this will not be a source of job growth. The issue is not what new jobs will be created in the future but rather what jobs will be most in demand. And how will these most demanded jobs be shaped and reshaped by access to ubiquitous fast broadband via the nbn network? Jobs rising faster than the workforce average during the 21st Century cluster into five distinct skill sets that represent typical jobs of the future. The example jobs cited are those that have, or are aligned to, the jobs that have gained market share in the workforce. What are the jobs of the future? “There may as well be robot polishing jobs in the future, but this will not be a source of job growth.”
  • 9. 9 © 2015 nbn | ABN 86 136 533 741 Care Giver job of the future. A personal trainer pitches for work using an uber-like app. The trainer sets up group workout sessions where participants join in from the lounge rooms and workplaces via HD video conferencing. The trainer follows up with participants for a one-one-one Skype call to talk through excerise regime and diet plans. Billing is completed in real time with the client and personal trainer using a special Trip Advisor type app. Both client and personal trainer marvel at how they managed to get anything done ‘the old way’. 01. The Care Givers The Australian population is ageing giving rise to demand for more care givers. The Australian population is ageing giving rise to demand for more care-givers. But Australian values are also shifting. With greater prosperity as a nation Australians are choosing to share that prosperity through greater allocations to welfare. And the composition of the workforce is changing. More and more women are working which means there is a rising market for household services. The care giver jobs of the future include social worker, aged-care worker, child-care worker and youth worker. But there is also a rising demand for support jobs in meal replacement (eg take-away food), household maintenance work like gardening and lawn mowing, as well as personal services like massage therapist, manicurist, beauty therapist, fitness instructor and nanny; all of which are accounting for an increased share of the workforce. 0-100%101%+ Figure 2. Selected Growth Occupations & Total Workforce Youth Worker 2001 6,167 80% 2011 11,122 Source: ABS. 2001 and 2011 Censuses Social Worker 2001 9,124 85% 2011 16,917 Child Care Worker 2001 45,192 78% 2011 80,511 Aged or Disabled Carer 2001 51.789 109% 2011 108,216 Massage Therapist 2001 4,921 115% 2011 10,604 Fitness Instructor 2001 12,241 76% 2011 21,514 Beauty Therapist 2001 12,318 65% 2011 20,298 Total Workforce 2001 8,298,600 21% 2011 10,058,300
  • 10. 10 © 2015 nbn | ABN 86 136 533 741 Technocrats sit at the core of what might be termed the knowledge worker segment. There are other knowledge workers but they are less central to the operational design and management skills needed to run the businesses of the future. The technocrats are highly skilled, highly trained and are well remunerated. In another world technocrats might have been called geeks or nerds; today references are more diplomatic. Technocrats control the know-how that drives the methods of production. Without the technocrats the robots and the automatons subside and business ceases to evolve. The technocrats have highly developed skill sets in science, technology, engineering and mathematics. Business entrepreneurs fall within the core STEM (science, technology, engineering, mathematics) skill set of the Technocrat class through the addition of entrepreneurialism. There is no real difference between creating an app and creating a business. And so Technocrats have STEEM skills where the extra E is for entrepreneurship. Jobs in this space that appear to be expanding based on census analysis include electrical engineer, civil engineer, engineering manager, industrial engineer and mining engineer. But it would also include computer programmer, data scientist, medical researcher and even web-page designer. The Technocrats use their skill sets to create, analyse, manage and improve consumer products and services. 02. The Technocrats Figure 3. Selected Technocrat Job Growth Source: ABS. 2001 and 2011 Censuses Total Workforce 2001 8,298,600 21% 2011 10,058,300 Medical Laboratory Scientist 2001 11,108 43% 2011 15,855 Engineering Manager 2001 11,295 60% 2011 18,109 Electrical Engineer 2001 6,790 88% 2011 12,773 Technocrat job of the future. The Technocrat job of the future might involve a collaboration between health scientists based in say Melbourne’s Parkville medical research precinct and their counterparts based in Stamford University in the US. A research project in say nanotechnology might then be commercialised, a company created, and venture capital sourced, all using real time communications and social networking. Start-ups will drive the growth of ‘Silicon Cities and Silicon Beaches’ outside of the bigger metropolitan areas because such businesses can be operated and run from wherever an entrepreneur chooses. These high-tech businesses will move from the city to regional and perhaps lifestyle Australia creating hotbeds of innovation and perhaps reviving or stimulating local economies.
  • 11. 11 © 2015 nbn | ABN 86 136 533 741 Figure 4. Selected Specialist Job Growth Source: ABS. 2001 and 2011 Censuses Clinical Psychologist 2001 7570 60% 2011 12146 Primary School Teacher 2001 112,318 22% 2011 137,418 General Medical Practitioner 2001 29,130 16% 2011 33,708 03. The Specialist Professionals Specialist Profession job of the future. The Specialist Profession job of the future might include for example the GP or the solicitor who will increasingly utilise new technology to assist in diagnosis. IBM Watson for example is advising medical practitioners with regard to suggested diagnoses. Solicitors might access artificial intelligence machines to scan documents for the discovery process looking for key words or phrases. The role of the teacher may - change as they become facilitators of learning rather than merely sticking to a set lesson plan. Learning will be ‘flipped’ as students research ‘how to’ lessons on Google and Youtube and then come to class to discuss and to workshop ideas. Learning in the future will be more about research and collaboration than about absorption and instruction. Also in the knowledge worker category are the professions and the regulators because these jobs require a university education or some other technical qualification. However these are not jobs at the creative edge of knowledge work; these are specialist jobs that are required to maintain systems (including compliance) and to deliver outcomes. A medical researcher Technocrat might discover and commercialise a new health application but that application must be administered by health care professionals like doctors and monitored and regulated by other professionals. The Australian population will increase by close to six million by 2030; this will create demand for jobs that are a function of increased population levels including health, teaching, accounting and public administration professionals. Specialist profession jobs of the future include jobs in finance accounting, general medical practice, dentistry, pharmacy, oncology, gerontology, urban planning, policy advice, occupational health & safety, primary school teaching, secondary school teaching, university lecturing and vocational trade teachers. These are the specialist profession jobs that have expanded most rapidly so far this century and that will expand further in the future. “The Australian population will increase by close to six million by 2030; this will create demand for jobs that are a function of increased population levels...”
  • 12. 12 © 2015 nbn | ABN 86 136 533 741 It is likely the number of people working in the Australian workforce will expand from 12 million to 15 million over the period to 2030 regardless of the level of automation in other parts of the workforce. Many jobs of the future will have some connection into a technology base but many will not. There will still be a requirement for waiters in 2030. Many of the jobs of the future will be existing jobs scaled up to service a bigger population base but perhaps with newer technology these jobs will deliver better efficiency. Job losses on a large scale takes decades; there were at last census, after all, still 300 working blacksmiths in the Australian workforce. There will be demand in the future for skills to build houses to accommodate a bigger population; this demand will result in jobs for plumbers, electricians and carpenters which have been some of the fasting growing jobs in Australia since the 2006 Census. It’s more the way plumbers, electricians and carpenters work in the future that will change. New tools, new methods of billing, new ways of communicating with clients, new ways of ordering materials will all be part of the tradie toolkit in the 2020s and beyond. There is also the possibility that the way building work is commissioned might change. In the future work may be allocated via an Uber-like app; billing could be immediate and completed on site with payment required by the end of the day. But the Doers are far more than builders; the Doer skill set also covers jobs like personal assistant (replaced the secretary), sales representatives (face-to-face selling/pitching will still be required), check-out operators (small retailers are being replaced by big-box retailers who still employ check-out staff) and catch-alls like ‘general clerk’ and ‘office manager.’ These jobs are not necessarily disappearing as much as they are morphing into different roles over time. In addition, time-series occupational data from the censuses show, large-scale job growth in Australia has often occurred in people related activities. More office workers, more management, more houses, more consumption, will drive demand for Doers to deliver and to complete billable and/or receipt based transactions. 04. The Doers Doer job of the future. The Doer job of the future will still involve doing and delivering. A bi- box retail assistant in the future might carry iPads linked to product range and store inventory across the network. Queries, sales orders and item delivery can be tracked and billed in real-time without involvement from a cashier. A Bunnings worker of the future will have more than a red t-shirt and a leather apron; they will be the interface between the customer and the product. Tradies will be able to run more of their businesses from home, giving back time to spend with their families and on their hobbies and/or interests. Figure 5. Selected Doer Job Growth Source: ABS. 2006 and 2011 Censuses Electricians 2006 87,776 23% 2011 107,834 Carpenters 2006 76,878 15% 2011 88,379 Total Workforce 2006 9,104,200 10% 2011 10,058,300
  • 13. 13 © 2015 nbn | ABN 86 136 533 741 Not all workers in today’s or tomorrow’s workforce are driven by commercial considerations. Some workers work in jobs for lifestyle and/or creative reasons. There are more workers over the age of 65 in today’s workforce than ever before and there will be even more by 2030. Some of the fastest growing jobs in the future will be jobs that accommodate the lifestyle aspirations of older baby boomer workers. Lifestyle and creative jobs will blossom as a larger section of the workforce is motivated by what pleases as opposed to what delivers the best return on effort. One of the fastest growing jobs in the first decade of the 21st Century is the job of photographer and this was at a time when photography was democratised through the smartphone. But in fact that same smartphone technology has created new demand for webpage photography and the visualisation of products and services. New technology has in fact delivered job growth in an occupation that was once threatened by technology. Creative and lifestyle jobs are on the rise and include the likes of dance instructor, life coach, stylist, social media engineer, photographer, sportsperson, yoga instructor and Pilates Figure 6. Lifestyle Jobs Growth instructor. All these creative jobs of the future can draw on technology for inspiration as well as client engagement, inspiration and peer communication. The lifestyle aspect of the Creatives occupation may involve a directional shift but it might also, for example, be expressed in shifting from full time to part time, high-end to local and face-to-face to online. An accountant might pursue a passion for photography later in life but another equally valid pathway is for the corporate accountant to augment their retirement lifestyle by setting up a small business that is operated and marketed entirely online. Source: ABS. 2006 and 2011 Censuses Outdoor Adventure Instructor 2006 833 66% 2011 1,385 Fitness Instructor 2006 13,798 56% 2011 21,514 Make Up Artist 2006 1,071 55% 2011 1,658 Dietitian 2006 2,587 43% 2011 3,705 Pet Groomer 2006 2,227 40% 2011 3,125 Photographer 2006 7,542 27% 2011 9,548 Dance Teacher 2006 4,397 22% 2011 5,374 Beauty Therapist 2006 16,674 22% 2011 20,298 05. The Creatives Creatives job of the future. The Creatives job of the future will involve pursuing a passion or an interest and in an entrepreneurial way developing a business. It may well be an accountant setting up a photography business or a one-person consulting practice. Clients will be provided with photo selects instantly after a shoot as there is no longer the long delays associated with upload times. In either case the business operation and marketing will be conducted online and via technology.
  • 14. 14 © 2015 nbn | ABN 86 136 533 741 Connectivity the common denominator in future jobs What kinds of jobs will deliver most employment growth over the next 15 years? What can be said is that whatever jobs are created in the future a common denominator will be, access to the universal connectivity designed to be delivered by the nbn network. Digital disruption combined with universal connectivity will indeed create new business models and new jobs. But for the majority of the Australian workforce, job growth will occur in categories that are tied to population and housing growth and to an expansion of existing commercial contracts in mining, agriculture and even manufacturing. Access to fast broadband no matter where one lives is more likely to refine and improve current jobs rather than replace them entirely. Although it is true that some jobs might indeed evaporate, (it’s hard to see a market for photographic film production or development) these impacts are specific rather than general. What is changing is the need for investment by the Australian workforce in STEM and STEEM skill sets that include entrepreneurship. What’s also required by the workforce is an attitudinal shift that comes with digital disruption, and that is to remain open to and accepting of change in order to identify new business and work opportunities. There are two ways of looking at jobs of the future. There’s the exciting speculation approach that conjures a futuristic world of automation and artificial intelligence, where everything and everyone is interconnected. And then there’s the practical evolution approach where consideration is given to how work has actually changed thus far and how the broader economic and demographic context might change over the coming decade. The fusion of the smartphone with the camera might have led some photographers to consider their skills obsolete. But as social media draws more and more online there is a now a market to curate professional imagery. Technology and super connectivity will augment and perhaps even alter how and where work is undertaken and even what kind of work is done in the future. And when you think about it, the jobs of today are generally better, generally more interesting and certainly more productive than the jobs of yesterday. There is always some reticence about the future and especially where it appears demand for skill sets is on the move. But with the right attitude and the right inspiration, as well as the right super connected technology, there is every reason to believe the jobs of the future will lead the Australian people to an even better quality of life. “Technology and super connectivity will augment and perhaps even alter how and where work is undertaken and even what kind of work is done in the future.”
  • 15. 15 © 2015 nbn | ABN 86 136 533 741 Methodology Two data sources have been accessed: Labour Force Survey data and Census data. Labour Force Survey data accessed between 2000 and 2015 shows structural change in the composition of the workforce in the 21st century. Similar data dissected by sector shows which workforce sectors have expanded and which have contracted in the 21st Century. The Census data set relates to censuses conducted in 2001, 2006 and 2011. A new census will be conducted in August 2016 with results being made available in mid 2017. The 2016 census results are expected to confirm the structural shifts observed between 2001 and 2011. The Australian census provides a five-yearly snapshot of the jobs that comprise the Australia workforce. There are around 1,300 different The methodology for the Jobs of the Future study has involved an analysis of time series job data for Australia sourced from the Australian Bureau of Statistics. occupations that comprise the workforce. These occupations shift over time; jobs like blacksmith recede while jobs like call centre operator and web page designer expand. KPMG Demographics has correlated and aligned job descriptions between the 2001 and 2011 Censuses in order to expose the granularity of actual job growth in 21st Century Australia. Which jobs specifically have experienced most growth over the first decade of this century? And can this perspective be used to determine what jobs will be in most demand in the future? Over the decade to 2011 the Australian workforce expanded by 20 per cent which means any occupation that increased by more than 20 per cent is by definition rising in market share.
  • 16. Copyright: This document is subject to copyright and must not be used except as permitted below or under the Copyright Act 1968 (CTH). You must not reproduce or publish this document in whole or in part for commercial gain without prior written consent of nbn co limited. You may reproduce or publish this document or in part for educational or non-commercial purposes. Disclaimer: This document provides general information about the technical requirements for connecting to the nbn™ network and is correct as at August 2015. Technical connection requirements may change due to factors such as legislative and regulatory requirements as well as advances in technologies. For any queries about your particular circumstances or requirements, please consult your phone and internet provider or other supplier. September 2015 © 2015 nbn co limited | ABN 86 136 533 741 Super Connected Jobs | NBN804_Working For The Future Reort_0915