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GAME CHANGING
FINANCIAL
EDUCATION –
THE STORY OF SALT
SALT STORYTELLERS

    •  Sue Burton
    •  Jennifer Scott
    •  Kathleen Burns Kingsbury
    •  Michal Pasternak




2                                 SALT CREATED BY AMERICAN STUDENT ASSISTANCE
THE ASA MISSION

    To assist students and parents in successfully
    completing a program of higher education financing
    and repayment.




3                                                SALT CREATED BY AMERICAN STUDENT ASSISTANCE
THE GAME WE’RE OUT
TO CHANGE

    •  $1,000,000,000,000
    •  600%
    •  1>13
    •  50%




4
WE HELP STUDENTS
AND ALUMS

    •  Borrow less
    •  Borrow wisely
    •  Repay successfully




5
THERE IS NO SUCH THING AS A “TYPICAL COLLEGE STUDENT”
    Many members are taking a less traditional path to getting their degree, with some starting a family before
    pursuing their degree, and others living with parents to ease their financial burden.

                                                                                                                              More	
  students	
  are	
  taking	
  on	
  full	
  
                    Only	
  25%	
  of	
  students	
  plan	
  to	
  live	
  on	
  a	
  college	
  campus	
                     responsibility	
  for	
  their	
  debt:	
  
                    during	
  the	
  upcoming	
  school	
  year,	
  while	
  another	
  25%	
  
                    say	
  they	
  will	
  be	
  living	
  with	
  a	
  parent	
  or	
  guardian.	
  
                    	
  



                    45%	
  of	
  members	
  are	
  100%	
  
                    responsible	
  for	
  their	
  student	
  
                    loans.	
  




                    41%	
  of	
  members	
  are	
  first	
  
                    genera?on	
  college	
  students.	
  




                    44%	
  of	
  recent	
  graduates	
                                                        67%	
  of	
  current	
  students	
  plan	
  on	
  working	
  at	
  least	
  one	
  job	
  
                    have	
  a	
  full	
  ?me	
  job.	
                                                        while	
  they	
  a>end	
  classes	
  during	
  the	
  upcoming	
  school	
  year.	
  




6
JENNIFER SCOTT,
STUDENT
KATHLEEN BURNS
KINGSBURY,
FINANCIAL PSYCHOLOGY
EXPERT
CHANGING FINANCIAL HABITS




10
THE SALT GENERATION

 •  How users think
 •  How users learn
 •  What is the user’s life stage




11
MICHAL PASTERNAK,
USER EXPERIENCE
USER RESEARCH
AVOIDING THE ISSUE
MAGICAL THINKING
MEET

TYLER.
21, Senior
$72,000 of student loan debt

“I'll have a lot of debt
when my I have to pay
back my loans.
But that's not for a while.”
MEET

KENDRA.
20, Junior
$5,000 of student loan debt


“I'm good at finding the
information I need, but
I'm not always sure I
can trust it.”
OUTCOMES
OUTCOMES Measurement
Outcomes MEASUREMENT
     Measured implicitly and explicitly through the use of market research
     surveys, site statistical tracking, and gamification tools.


                     Behavior Change           Knowledge




                         Awareness              Competency




                       Attitude Change           Mastery
22
MEANINGFUL GAMIFICATION
 SALT will use game mechanics in a meaningful
 way to enhance engagement throughout the
 cycle of Adult Learning Theory.




                                      Putting
      Event Needing     Seeking                     Discussion and
                                    Learning Into
        Education      Education                      Reflection
                                      Practice




23
DISCUSSION IS CRITICAL TO
LEARNING & RETENTION

                                                                     •  Cultivate a Community of
                               Experts	
  
                                                                        Experts
                                Teach 	
  	
  
                                                                     •  Ongoing Peer 2 Peer Sharing
                                                                        Reinforces
                                           Users	
  “Do”	
  to	
  
     Peer	
  2	
  Peer/Share	
  
                                            Reinforce	
  
                                                                     •  Users who increase in
                                                                        contributions rise in rank
                       Quizzes/Games	
  
                       Reinforce	
  &	
  Add	
                       •  Community Drives Utilization
                             Fun	
                                      of Key Content and Tools


24
SALT 360 EXPERIENCE




25
THANK YOU
SALT, bringing free financial
education nationwide in 2013.
www.saltmoney.org

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Game Changing Financial Education: The Story of Salt

  • 2. SALT STORYTELLERS •  Sue Burton •  Jennifer Scott •  Kathleen Burns Kingsbury •  Michal Pasternak 2 SALT CREATED BY AMERICAN STUDENT ASSISTANCE
  • 3. THE ASA MISSION To assist students and parents in successfully completing a program of higher education financing and repayment. 3 SALT CREATED BY AMERICAN STUDENT ASSISTANCE
  • 4. THE GAME WE’RE OUT TO CHANGE •  $1,000,000,000,000 •  600% •  1>13 •  50% 4
  • 5. WE HELP STUDENTS AND ALUMS •  Borrow less •  Borrow wisely •  Repay successfully 5
  • 6. THERE IS NO SUCH THING AS A “TYPICAL COLLEGE STUDENT” Many members are taking a less traditional path to getting their degree, with some starting a family before pursuing their degree, and others living with parents to ease their financial burden. More  students  are  taking  on  full   Only  25%  of  students  plan  to  live  on  a  college  campus   responsibility  for  their  debt:   during  the  upcoming  school  year,  while  another  25%   say  they  will  be  living  with  a  parent  or  guardian.     45%  of  members  are  100%   responsible  for  their  student   loans.   41%  of  members  are  first   genera?on  college  students.   44%  of  recent  graduates   67%  of  current  students  plan  on  working  at  least  one  job   have  a  full  ?me  job.   while  they  a>end  classes  during  the  upcoming  school  year.   6
  • 8.
  • 11. THE SALT GENERATION •  How users think •  How users learn •  What is the user’s life stage 11
  • 16. MEET TYLER. 21, Senior $72,000 of student loan debt “I'll have a lot of debt when my I have to pay back my loans. But that's not for a while.”
  • 17. MEET KENDRA. 20, Junior $5,000 of student loan debt “I'm good at finding the information I need, but I'm not always sure I can trust it.”
  • 18.
  • 19.
  • 20.
  • 22. OUTCOMES Measurement Outcomes MEASUREMENT Measured implicitly and explicitly through the use of market research surveys, site statistical tracking, and gamification tools. Behavior Change Knowledge Awareness Competency Attitude Change Mastery 22
  • 23. MEANINGFUL GAMIFICATION SALT will use game mechanics in a meaningful way to enhance engagement throughout the cycle of Adult Learning Theory. Putting Event Needing Seeking Discussion and Learning Into Education Education Reflection Practice 23
  • 24. DISCUSSION IS CRITICAL TO LEARNING & RETENTION •  Cultivate a Community of Experts   Experts Teach     •  Ongoing Peer 2 Peer Sharing Reinforces Users  “Do”  to   Peer  2  Peer/Share   Reinforce   •  Users who increase in contributions rise in rank Quizzes/Games   Reinforce  &  Add   •  Community Drives Utilization Fun   of Key Content and Tools 24
  • 26. THANK YOU SALT, bringing free financial education nationwide in 2013. www.saltmoney.org